Ultimate Bride

matched the lace of my dress. It was so fun to see the look come together and they were so attentive to every detail ensuring that everything was perfect at the end. It was very easy to contact them via text. I would highly recommend them to any bride!

(volume, beading, embellishments, a-line/ ballgown, etc.). This was my 5th dress appointment so I had a good idea of what I wanted. I work in fashion so I like to think that I can describe things pretty well. We didn't get to pull any dresses she was going to bring them out, which is fine and I guess part of the "luxury" experience. The first dress she brought out gave me a heart attack. It was absolutely plain, a straight silhouette, no embellishments whatsoever. Pretty much the exact opposite of what I described. She went back to grab more dresses and those were better and more what I was looking for. But, they were around $5.5k-$6k and looked almost identical to dresses I tried on that were $3k or less at other salons. I said my budget was up to $7k which made me extremely limited in my options there, which I didn't think would be the case. The only dress I liked was above the budget, but again I didn't think it looked like the price tag. You are for sure paying for the designer name with their dresses. Overall our consultant seemed a little snobby and I didn't feel worthy of being there. The vibe just wasn't super welcoming and I felt a little uncomfortable. Compared to other higher end bridal salons I've been in the space was very small and I almost got run over or I cut off by someone constantly when getting in and out of the changing rooms. Overall, if you have $10k+ to spend this is a good place to go. But, otherwise I wouldn't recommend.

ore my wedding, my mom called Ultimate Bride on a whim (and in a panic) to see if they could help me find a new dress, and Constantine (the owner) assured her it would not be a problem. When I arrived to Ultimate Bride, Amanda and Lori were SO kind, patient, accommodating, and helpful. Amanda pulled several dresses for me to try that fit the exact style I was looking for (they have an amazing selection), and Lori called the designers to make sure that those specific dresses could be rush ordered since I was in a time crunch. The very last dress Amanda pulled out for me to try ended up being a new, off the rack sample that had never been worn before, and oddly enough was my exact size! They allowed me to purchase that exact dress the day I tried it on and I was able to leave feeling SO relieved and happy. I ended up loving this dress more than my first! I also loved that alterations were in house. Their alterations team is so talented and did an amazing job on my dress – I could not have been happier with how it turned out. LASTLY, a glass of red wine was spilled on my dress at my wedding reception and completely stained the skirt – Diane spent nearly an hour on the phone with my mom guiding her through exactly who to reach out to and how to handle the cleaning process. We so appreciated her time and guidance! Every single person we interacted with at Ultimate Bride went above and beyond to make a stressful situation such a positive and fun experience. I am recommending them to all of my newly engaged friends without hesitation!

train than I should have during my wedding. Even a bridesmaid had to do some make-shift stitching, so I could dance without tripping. I wish they would have been more real about the bustle and we could have discussed my options.

accessorize to absolute perfection. She listened to my mother and me, tailored her suggestions to me personally, allowed me to come in for a second appointment the very next day to try everything on again before I formally decided to buy it, walked me through how to get the lowest price possible on the dress (trunk show discount deadline, sales tax waived since I had it shipped to GA, where I live), and stayed in touch well past me leaving the store. Friendly, professional, and knowledgeable - everything I could have ever wanted in a bridal consultant, leading me to everything I could have ever wanted in my dream wedding dress! Thank you so very much, Amanda.

to a new person without the person who you bought it from explaining to the seamstress what you want done... which was a little stressful. However, seamstress was incredible, well experienced and did a great job!

y so I took it to the preferred seamstress who said it was not even possible to alter the gown the way Ultimate Bride was saying. Ultimate Bride lied to me to make a sale and now I have lost money, have no gown and am very disappointed because my wedding is very close. They are absolutely terrible. When I tried to speak to the owner he brought some gal with 5 inch heels in the room who kept trying to tell me I had no idea what I was talking about and she kept laughing at me under her breathe. Complete harassment. BRIDES STAY AWAY.

lteration appointments to ensure the dress fit me perfectly. The week of the wedding I picked up my dress. We discovered there was a miscommunication and an alteration was made that I did not request. Ultimate Bride fit me into the schedule the very next day and the head seamstress quickly reversed the change. What could have been a distressing situation was resolved smoothly and promptly. I highly recommend Ultimate Bride to any bride both for stunning gowns and great customer service!!

confident. Their alterations department is superb and made adjustments to my dress to really make it feel unique and like mine! Highly highly recommend! You will feel like a princess when you go here. It's a great experience!

utely loved something, I would spend more. I worked with Amanda. It's interesting how little of a selection the store has? I wanted form fitted and a good amount of beading. I told her I really liked crepe, but wasn't limiting my choices to only that material. Not one of the dresses brought for me to try on had close to a generous amount of beading on them. I'm not totally sure Amanda really understood what I was looking for, because she kept bringing me a few dresses at a time that were not anything close to what I had asked for. No one in the store was overly friendly and the whole appointment was kind of awkward. I liked Berta and was interested in a gown they were expected to get in their Spring 18 line. Amanda said she would get back to me asap about pricing and information on that gown since I didn't really find anything I loved at the store. It's been over 1 month and no email, no call. I don't think the associates care or are even remotely interested in any of the brides that walk in. They don't listen to them, they don't give input on what might look best. They just make the whole experience super awkward as if they don't really want you trying on the gowns unless you know you are going to purchase it. It was all kind of a big joke. If you want a real salon with amazing designers, amazing associates.. go to Mira Couture down the street! I found both of my gowns there!

extra alterations were needed towards the end ! I absolutely recommend getting your dress from Ultimate Nride!

Mira Zwillinger dress and could not be happier! The woman who did our alterations was so sweet and did an incredible job altering the dress. I also had my veil custom-made at Ultimate Bride and it was exactly what I wanted. Would highly recommend any bride purchasing their dress there.

as - by far - my favorite stylist. By the time I went to Ultimate, I had a very good idea of the style wedding dress I wanted. Nancy pulled dresses for me that were similar to others I'd tried on and liked, but she also pulled dresses with details I was pretty vehemently against... but to my surprise, she totally nailed it! (I wanted an A-line dress with straps; I ended up in a strapless column gown - ha!) Everything Nancy put me in was figure-flattering, and her pinning expertise made me feel like I was wearing tailored gowns. (I'm 5'3" and busty, so this is not easy to do with sample sizes!!) I was amazed by how well she read and understood my body. I was having such good luck with everything I tried on that I went a full hour over my allotted time - and a full hour past the salon's closing hours - and no one in the salon made me feel pressured or rushed. In fact, once I picked my dress, Nancy took even more time to help me find the perfect veil. I really couldn't be more pleased with this experience and would recommend this salon to every bride in Chicago looking for a gown. Other pros: The salon is clean and spacious; there are dresses on display to look through; and they give you a strapless bustier bra to try on under dresses. Can't wait for my dress to arrive so we can begin the fitting process!

or your designer wedding dress!

path with the material. While every dress was beautiful, I wanted a classic chic dress that I will love forever and ever. After my amazing experience at Ultimate Bride, I had another appt with a different salon. Wendy wrote down the dresses I really loved and the prices. After we went to the other place, which didn't even compare to Ultimate Bride, we had to decipher over drinks. I immediately called Ultimate Bride and asked if they could get out 4 dresses for me to try on one last time before the closed for the weekend. They were kind enough to bring out the dresses and have my friends come and see the gowns. I chose an Austin Scarlett dress with bow detail in the back. Wendy knew I wanted something interesting on the back and once she put a belt on, it was a slam dunk. Then the alterations team was amazing. I kept losing weight and they kept bringing it in and I wanted the bow to be fuller so they put netting in the bow. They were amazing. Not only that, but they shipped the dress to Iowa so we didn't need to pay tax. My experience from beginning to end was amazing at Ultimate Bride. Thank you so much for finding the perfect dress for me and having it fit perfectly!

ttend a different group so we had to handle the final details with another employee. We just needed to pick out the color of the dress we wanted and the employee handed me a large book with color samples to choose from. Some of those color samples were missing and I nicely explained that to the employee because one of the missing color samples seemed to be in the range of color I was looking for. She told me that no the color sample was not missing so I had to point out over and over that yes it was missing and I really wanted to see that color. I was very nice and calm about the whole thing (I have worked in retail for a very long time and I would never be rude to a retail employee) she became very rude and told us she wanted someone else to help us. Finally a different employee came over to help and told her that in fact the color sample was missing. The employee started being overly nice to make up the fact she was wrong and still didn't help me find the missing color sample so I was just SOL. The staff was all over the place and I would have to call numerous times to make sure things I specified that I wanted were still being done. They would call me about things I told them many times previously what I wanted. I was never mean or rude to them I just wanted to get my girls dresses (Which were astronomical in price) and get them on time. I ended up having to talk straight to the manager since no one could seem to keep any of their information straight. This is the first time I have ever given a business a bad review but I feel with the amount of stress and money going into a wedding this shop and their beautiful dresses are not worth the time or hassle.

my mom sat outside next to the pedestal. I tried on ALL sorts of dresses, ones I had mentioned and ones I wouldn't have ever picked out, but this was great because it helped everyone narrow down what was working for my shape and what I wanted. Rachel was completely professional, she let my mom and I give her feedback, even if it was bad and you could tell that she was really focusing in on what we were saying, almost as if she was going through a mental dress catalog! She worked fast and made me very comfortable. She totally hit the nail on the head with my dress! I actually noticed it hanging in my room and I knew the second she put it on me it was the one! It was every single thing I asked for. The woman who took my measurements was also very friendly. Best of all, there was ZERO pressure. I told Rachel I wouldn't be buying that day, I'm not someone who can make spontaneous decisions and she was totally cool with it. We made an appointment to come back and do all the paperwork. It was a fantastic experience!

, and Maria (seamstress) did EVERYTHING to make sure they had a happy bride walking down the aisle - TRULY went above and beyond. Definitely go here for your dress! Wish I could give them more than 5 stars!

orked with were not always as friendly. (One was horrified that I wanted to wear flats. Not on her watch!) Alterations were convenient, but again, stand your ground. I ended up paying for an expensive bustle that I did not want (or end up using), even though my dress had no train. Ultimately, however, I absolutely loved my dress, and it did fit beautifully! Definitely worth it!

efinitely have an attitude and if you have any issues or too many questions they get easily annoyed. Overall my dress and alternations turned out perfectly, but I knocked a star off for customer service.