About this vendor
At Ultimate Limousines And Car Services we love paying attention to all your Wedding Transportation needs. It's a pleasure providing you with the absolute best Rhode Island, MA, & Eastern CT Luxury Transportation Service that you well deserve to help create a life long memory. Our Luxury Transportation staff works diligently to make your transports safe, comfortable and enjoyable every time. Our chauffeurs are knowledgeable on all aspects of driving and go above and beyond to make your special day as enjoyable as possible. With a wide variety of vehicle options in the fleet, we are sure to have what you want. There is no reservation too big or too small. Whether it's a wedding limousine rental, shuttle service for your guest's or honeymoon ride to the airport.
Details
Transportation
- Classic & Exotic Cars
- Limousine & Sedan
- Shuttle Service
- Trolley
Wedding Activities
- Rehearsals & Parties
- Wedding
Reviews
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4.3
out of 5.020 reviews
Laurie and our chauffeur were very professional, easy to work with, and had a beautiful vehicle for our wedding. We were picked up on time and received seamless communication from ...
the team. Would definitely recommend!
I am not one to write reviews or complain, but feel as though this is needed. I would rate this company 0 stars if I could. I was first double charged for my limo for my wedding. I...
had spoken with the company and I was told I would be reimbursed. Time goes by and I was never reimbursed, but in fact I was then charged a third time for the limo. I was in contact via email and on the phone and was continuously told that their bookkeeper will be in next week and I will be reimbursed. This all occurred several months before my wedding. Two weeks before my wedding, they essentially ghosted me, they would not even answer the phone or even return my phone calls. My fiancé and I were very upset and even had to set up some sort of back up plan because we did not even know if we would have transportation for our own wedding! I finally received a phone call the day before my wedding saying the limo would be there and apologizing because she was away at a conference. On the day of my wedding, the wrong limo showed up. I requested a traditional white limo and a party bus arrived. Now I have this terrible experience in photos with a party bus, instead of the traditional limo I wanted. I tried to dispute these charged with my insurance company, but it was over 60 days and I was unable to. I am still fighting with this company about trying to get my money back, and it’s been 9 months. I highly encourage you to not even think of pursuing this company!
This company is a contract company who will take your money and contract outside companies. The communication is awful from the company, there were many times I tried to outreach f...
or weeks at a time and would not get an answer. If I could I would give a 1/5. The only reason it’s a 2/5 is because the person she contracted was kind and awesome.
The week before the wedding I had reached out. No answer, finally called and spoke to someone outside of the owner who rushed me off the phone and seemed to not care about my concerns. Save your money, use another company.
Booking with them was so simple and easy and they were so reliable! We booked their shuttle service for our wedding to bring guests from the hotel to the venue and back at the end ...
of the night, and they were right where they needed to be throughout the entire day! I highly recommend going with Ultimate Limo and Car Services.
Driver got lost and made us late for the ceremony and should have communicated with wedding party for assistance.
Despite experience with driver, Laurie our contact was pleasant t...
o work with and cares about the brides and tries to make a good experience
We had a great experience with Ultimate. I found their prices reasonable and appreciated their flexibility with pick-up and drop-off times. In the middle of the day the shuttle had...
an issue (no fault of their own). They had a backup plan and didn't miss a beat. They got a limousine to me and my bridal party exactly on time. I was very impressed.
From the first call, I knew I made the right choice for my daughter's wedding. Laurie answered all of my questions and had great suggestions. Our driver Glen was amazing!!! He was...
polite, professional, and extremely helpful. He was on time and made it fun for all of us!
Glen was great! He helped all of us in and out of the limo and set us up with music before we left!
They were great. The owner is very nice
Laurie was wonderful to work with start to finish. I booked Ultimate Limousines about 14 months in advance for my wedding this October. In pure 2022 craziness, she was almost com...
pletely booked and help me find transportation that I needed along with transportation that was available. We were shuttling guests from a hotel to our house and back. The contracts are set up as individual sections so you know exactly which shuttle is going where at what time. About 10 days before my wedding we unexpectedly had to shift our start time up a half hour. Which meant everything had to be altered a half hour. I panic called Laurie and within a few minutes she helped me pick a new time frame and adjusted the shuttles accordingly. All were on time and prompt for both arrivals and departures. They rolled out the red carpet for literally every guest. Thank you Ultimate Limousines for making sure my family and friends made it back safe!
Great customer service. The limo arrived on time for my wedding and the drivers were great . The white limo was nice.
TERRIBLE COMPANY AND SERVICE! LIMO WAS LEAKING ON THE BRIDE GROOM AND WEDDING PARTY!! Ultimate Limousine was the worst company I have ever worked with. My daughter in law hired t...
hem to provide transportation from the hotel to the venue for wedding party and the gusts staying at the hotel. It was a very rainy day. The driver showed up in jeans, not the black suit that was promised, did not have an umbrella and did not open the door for the bride and groom or any one else for that matter. Upon getting in the car, my son, the groom got wet as there was a leak in the sun roof. The driver then went to pick up the wedding party and they all got their dresses wet and my daughter had to hold a cup to collect the water that was pouring in. Upon hearing this, I called the company to see what was going on. The person who answered was rude and dismissive. She did contact the driver who said he fixed the problem. The bride's mother (who paid for the service) ended up driving to the reception because she did not want to get wet. My husband and I also drove my parents as we did not want to get wet. As it turns out, the problem was not fixed as many guests told me that when it was raining, the roof was leaking and they did get wet. Other guests had to old cups to collect the water too. The whole situation was upsetting and embarrassing as we felt like we let our guests down. I called the company the Monday after the wedding and they said they would look into it. They did admit that the wedding party got wet but that the problem was solved after that. After several phone calls and emails, I was told we would be credited for half the amount. They then went back on their word and only credited $400. I feel that this deserved a full refund as we did not get the service that was promised. The fact that the bride, groom and the wedding party got wet on their way to pictures is inexcusable and warranted a full refund. Do not use them for your special day as you will not get what was promised.
Ultimate Limousines was AMAZING!! We live in FL and got married in RI. I would like to give Laurie a HUGE shout out on how amazing she is that working with her for the past 2 yea...
rs on our wedding we are very grateful!! We had a large wedding including a Cadillac Limo, 1939 Rolls Royce and a Shuttle Bus for our guests and every one of them were beautiful. Thank you for our dreams coming true!
Highly recommend! Ultimate Limousines was a pleasure to work with. They were very responsive with any questions I had and were very affordable. They were on time (even early!) and ...
perfectly followed out timeline and itinerary.
Ultimate Limousines was a great limo service and was extremely accommodating to our complex route. Our only recommendation would be to ensure your pick up and drop off locations ar...
e accessible since some of the locations around Newport are tricky to access.
We hired Ultimate for our August wedding. The limo was clean and sparkling and our driver was courteous and accommodating! He even went out of his way to stop at a drug store to fi...
ne a stain stick when the groom had red lipstick on his white tux. I would definitely recommend them. Their prices are reasonable as well.
My Son and his new Bride used Ultimate for there Big day last Saturday night. Cant say enough about the vehicle it was clean, comfortable and spacious.. Dennis the driver was aw...
esome and at the end of the night literally went out of he’s way to assure all my guest got back to their hotels safely. Unfortunately that night I left my Bose blue tooth speaker on the last shuttle back, we called in the morning and was told they would look to see if it was there. Much to my joy they found it and called us Monday morning to tell us we could come pick it up, I explained that I actually lived in Boston and asked if I could pay to have it mailed to me, an hour later a gentleman called to let me know he had a car going to Logan and would be dropping it off. I’ve been around a long time and can count on one hand the number of companies that truly have great customer service I can tell you right now that last weekend put you guys at the top of that short list … THANK YOU Ultimate for making our weekend such an enjoyable one. I certainly will be recommending your company to others…
Ordered a 10 passenger limo for our special day. Ultimate Limousines upgraded us surprising free of charge to a 20 passenger due to extra space during the pandemic. We could not ...
of asked for a more professional staff to help plan our wedding or a nicer vehicle. Our driver was very pleasant and helpful greeting everyone in and out of the limo. This company is by far so enjoyable to work with.
Unprecedented service. Drivers are professional and courteous. Personal attention from the owner of the company. Reasonably priced. I would not use anyone else.
From start to finish Ultimate Limousines And Car Services provided excellent service. When I called to inquire about transportation the friendly office staff provided a list of se...
veral different packages to choose from with various styles of the limos. I was a little confused on the transportation for the guests and they offered several different options making things so much easier for us to make a decision. The stretch limo was exceptionally clean and fully stocked with water and ice. The driver Glen was fabulous. Highly Recommended!
Contact
Serving All Rhode Island, South County, Eastern CT, Boston
Ultimate Limousines & Car Services