Under The Moon

We had a mixed experience with our caterer. The tasting and early stages of planning were phenomenal — the food, service, and professionalism truly impressed us, and we were confident in our choice. Shanon later became our main point of contact, and while she was kind and responsive at times, there were several communication gaps along the way. We often had to follow up multiple times on pending items, and sometimes promised attachments or answers were missed. We gave the team the benefit of the doubt since they’re quite popular and have a great reputation. As our wedding day approached, we were genuinely excited to share the food we loved during the tasting with our guests. Unfortunately, a few things didn’t go as expected. We ordered a lunch buffet with extra portions to ensure everyone had plenty to eat, but it seemed like guests at the front of the line received much larger servings, leaving those toward the end with limited food. We were also told that the bride and groom would be served, but that didn’t happen until the very end — which was disappointing on our own wedding day. Additionally, several guests mentioned that the salmon was overly fishy and not quite what we remembered from the tasting. Since catering was one of the most important parts of our day, we were disappointed that the quality and execution didn’t fully meet expectations. We did reach out afterward — not to ask for a refund or discount — but to share our experience so future couples might avoid similar issues. We truly hope they take the feedback constructively, as the potential for excellence is absolutely there with a bit more consistency and attentiveness on the big day.