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About this vendor
We don‘t know Unique Lady‘s story by heart. Message them to get to know more about their business.
Details
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Shower & Party Dresses
- Wedding Dresses
Reviews
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3.1
out of 5.018 reviews
Loved everything bout this dress and it comes with a fitting😲, love that
DO NOT EVER HAVE BREAST TAPING DONE HERE.
I had breast taping done here and they used DUCT TAPE on my breasts and didn't utilize nipple covers either. It wasn't until I removed t...
he taping job using baby oil that I realized they had used duct tape and not body tape. The tape tore a piece of skin from my right side and the next morning I also had blistering on my left side.
To place duct tape directly onto someone's skin and then have them sign a waiver of liability for the services in unconscionable. I had to schedule a doctor's appointment and receive an antibiotic cream as a result of the services I received here.
PLEASE NOTE that this company has a 4.6 star rating on Google Reviews, but a 2.6 star rating on Yelp. IT'S NOT WORTH THE EXPERIENCE. IF YOU VALUE YOUR SKIN, DO NOT GO HERE.
Do not purchase anything from this boutique!!
They are not offering any store credits or refunds due to the Covid pandemic.
Yes, they have ‘no refunds’ posted throughout their bo...
utique. However, they are not offering store credits or exchanges at this time, even if the dress has NOT been altered. So now I’m out of $350!!!!
Best prom place to go to or any other occasions.
After viewing their website, I was very excited about the selection they had! I went in to try on some of the dresses from their online collection and was barely greeted by a less ...
than pleasant sales attendant. I explained I was looking for a gold dress I could wear as a wedding dress. I had seen quinceanera dresses online and would like to try some on. She showed me a row of pink dresses. I asked her to look at my saved dresses and see if they had any. Begrudgingly, she looked on the computer for half a second and said no. I asked if they could get samples in. She said no. I asked if I ordered online if there was a return or exchange policy. No, all sales are final and then she walked away. So, would I reccomend this shop? NO. Don't waste your time.
Love this place
I was a bridesmaid in a wedding this past weekend and we bought our dresses from this shop. I’m currently 8 months pregnant and I asked what size I should order. I was told to orde...
r huge size and was told “it’s easier to take the dress in rather than out.” So I took their advice and ordered the size I was told to which turns out to be 3-4 times bigger than it should have been according to the seamstress. The chest in the dress was so big that the seamstress had to pretty much recreate it and I was charged double. While talking to the other bridesmaids, they were also all told to order sizes way too big. One girl who ordered a size 10 was told to order 16... turns out, if you order size 16 or higher, you get charged more. Seems like they were doing this to the whole bridal party.
My dress was beautiful, but it was a process to get it. I bought a floor model, which meant that it had been tried on and it did have some dirt on it, as well as some beading that ...
needed to be fixed. At the time we put down the deposit, we were told that they would send the dress out to be cleaned and beading would be fixed to make the dress look new. However, when it came time to pick the dress up, it was still dirty. They stated that they had sent the dress out 2x to be cleaned and that was the best they could do. It did not look as though it had been cleaned and had lint at the bottom. They had to scrub the dress with a cleaning solution while we waited for about 2 hours. They did waive the cost of my bustle for my inconvenience, but still, it was very stressful to come in to a dirty dress 4 days before my wedding.
In addition to this, I noticed that even when I had an appointment to try on my dress, they were always backed up with customers and I often had to wait a long time to be serviced. Also, almost the entire time I was getting pinned for the alterations, the seamstress was on her phone. I think that is very unprofessional.
Finally, on the day we went tohave alterations done, we were waiting late and the store was closed. They took that oppurutnity to take shots of alcohol while we were still waiting on our alterations. UNPROFESSIONAL.
Immediately turned off. I called the shop to inquire about a trunk show appointment. Upon answering the phone the employee was yelling to someone in the background. I'm not even su...
re she said hello. I asked if they are still taking appointments she said no and hung up. This first impression alone is the reason I will not be shopping here and I fully intend on informing the designer of the trunk show of my experience and loosing out on a customer.
I would not recommend this place to anyone they were not friendly or accomodatung I put a dress on layaway to purchase but found a better option elsewhere I tried to get an in sto...
re credit and they refused so I had to take them. to small claims
I wore two gowns for my wedding. The first was a traditional white gown which was worn for our first look. The second was a ball gown in red (it is my husband's favorite color), th...
at I wore down the aisle much to everyone's surprise. The dress shocked everyone and brought tears to his eyes as I marched down the aisle towards him. I loved my gown and happy that I chose Unique Lady to help bring my fashion forward wedding to reality.
All of their gowns were beautiful. The only problem I have is the sales people are very unprofessional. And prices for their dresses are a bit expensive so you would expect bette...
r service.
I couldn't find a petticoat for my trumpet style dress. I didn't want to spend 50 bucks on something I would never wear again. I wanted to rent one. Searched all over and couldn...
't find a store that had such a deal. Called Unique Lady was so happy. They rent their slips out for 75 bucks,but 35 of that is a refundable deposit. GREAT.... Unique Lady saved the day. One word of advice is to spray the slip with Lysol, because there is no way to clean it. That's the downfall, but it worked for me.
I absolutely loved their customer service. They went abive and beyond to make sure I got the dress that I wanted
I'd avoid this store unless you're willing to take a backseat to at least 6 girls trying on/fitting prom dresses. It was like that for all 4 of my fittings. One perk is that they i...
nclude alterations in the price of the dress. All my bridesmaids bought their dresses here also. It doesn't matter. They're still more interested in the prom dress lookers.
easy to work with, sometimes very hectic and confused employees but overall very pleased with everything
The owners were very helpful and dedicated to their work. My dress was off the rack so I avoided waiting times. However whenever I came in to try on my dress for alterations they...
were very helpful. Price of dresses is reasonable.
It is a family atmosphere, so you never feel like a stranger.
Contact
13645 W. 9 Mile Road, Oak Park, MI
