If I could change one thing about my wedding day, it would be my choice to get married and have my reception at this venue. I was married on 10/26 at Vintage Court. The night prior to our wedding Tropical Storm Olga came through, causing a wide...spread power outage throughout Louisiana. The following day (our wedding day) we were not notified until mid-day (solely because my husband emailed and called them, not because they reached out to us) that Vintage Court did not have power and were asked if we wished to still have our wedding. Mind you, I was already in my wedding dress, hair and makeup done & my photographer and videographer were on site at the residence we were getting ready at. We obviously could not cancel our wedding at this point and decided to have our wedding regardless of the lack of communication and backup plan the venue had (or didn’t have). We arrived at vintage court prior to our ceremony to take pictures and were told that none of the bathrooms were working and signs were posted that said, “do not use.” Our guests began to show up and we proceeded with our ceremony that led into our reception. Guests were told they could not use the restrooms due to the power outage and vintage court did not have port-a-potty’s. Many male guests began to use the restroom outside and were told they could not relieve themselves outside. I am extremely disappointed by Vintage Courts lack of a back up plan and in professionalism they displayed the day of my wedding. Our menu was also altered due to the power outage and only the DJ was powered by the one generator they rented.
When confronted about the situation, the owner was extremely rude, unprofessional and had the nerve to threaten us with paying an additional cost for the generator(s) they rented.
I have many many friends that got married the same day and every other venue had backup generators with a plan for situations such as this. I understand natural disasters occur, but the lack of empathy, respect and ugliness the owner displayed after our wedding towards us was disgusting. My husband called to simply discuss all the occurred on our wedding day and he was not only cursed out by the owner, threatened to be taken to court for additional costs, but also hung up on. We never even received a simple apology and were told they couldn’t believe “we had the audacity to call them.”
I wish I never would have given this venue our business and would advise every bride to avoid this venue at all cost.