VIP Limousine

Incredible service! We used VIP limousine and Party Bus for our wedding. They were on time, fully stocked and gave us great service. I would highly recommend working with them.

We booked VIP limousine for our November wedding after struggling to find the right vendor. So many transportation companies are very impersonal and just send quotes without considering specific requests. Tom was receptive and INCREDIBLY fast to reply to our emails. On our wedding day, the bus was on-time, clean and the driver was responsive -- especially when we discovered there were some road closures nearby. The driver safely got us to our venue in a timely manner. Did I mention that party bus we got was simply gorgeous? The fit and finish is from a different planet. One of my friend works in furniture factory and all I can say he was very impressed with our bus interior design. Would recommend! **the knot didn’t let me choose my actual wedding date which was November/25/2023

Extremely disappointed, please avoid at all costs. I am writing to express my profound disappointment and frustration with the recent experience my wife and I had with this company. We were excited to use this vendor but had to cancel after my wife’s father unexpectedly passed away. In light of the unexpected passing of my father-in-law, we were forced to cancel our booking. Our decision was not made lightly, and we were hopeful for understanding and assistance during this difficult time. However, our interactions with the customer service team left much to be desired. The complete lack of empathy displayed during our conversations was disheartening, to say the least. Instead of providing a compassionate response, the representatives seemed more concerned with rigidly adhering to your cancellation policy, without any consideration for the circumstances. They cited their financial loss over human life as the reason why they needed to charge us. What truly astonished us was the refusal to comprehend the gravity of the situation and the subsequent denial of our request for a credit. While we understand that companies have policies in place, there are moments when compassion and flexibility should override strict adherence to procedures. The fact that this company failed to grasp this concept is truly disheartening. Adding to our frustration, we observed that every other vendor we had to deal with during this time, in the wake of our loss, showed genuine understanding and offered either refunds or credits. This stark contrast further highlighted this company's lack of compassion and willingness to accommodate customers during distressing times. As a result of this ordeal, not only did we have to cope with the emotional burden of losing a loved one, but we also had to contend with the added stress and disappointment brought on by this company's callousness. It is clear that our experience with VIP Limousine stands in stark contrast to the compassionate and customer-centric approach we encountered from other service providers. In closing, I hope this company take this feedback as an opportunity to reflect on the company's values and customer service practices. A more empathetic and understanding approach during difficult times can go a long way in preserving a positive reputation and customer loyalty. For all people planing their wedding, please please avoid at all costs. This company is all about profit over human life and they will not treat your family with any respect.

This past weekend I was a made of honor for my best friends wedding! I was really stressed since I was managing many things for my friends big day. I hired VIP Limo for our party bus transportation. This was one of the things I was mostly stressing about since I wanted everything to be perfect and on time. It was. The bus came on time, very clean and spacious inside. Our driver was really nice and helpful throughout the wedding. We had champagne for the wedding couple and light beverages for us along with beer. Thank you for making my friends day special!