As someone who had been to another bridal shop before, leaving without the best experience, I was feeling a bit worried that it would be more difficult than I thought to find my dress.
I had heard many recommendations via word of mouth and se...en plenty The Knot reviews about Vow to know I needed to make an appointment, which I did on a weeknightto avoid the hustle of busy weekend appointments.
I had to reschedule my appointment twice because of a family emergency and Olivia, the manager, was so kind and thoughtful about making sure I was comfortable knowing that whenever I came in, I would be attended to and I would find a dress with plenty of advance time before our wedding.
Katie, my consultant, and Olivia made the entire experience so lovely. They allowed my entire group of guests and I to browse the racks, while they grabbed everything from my wish list they asked me to bring, and confirmed it was a fit. They even allowed me to grab some options that weren't initially on my list. It felt like MY experience.
Ultimately, trying on dresses with Katie was so seamless. She made me feel so comfortable by being validating and also open to sharing her opinion in a professional manner, direct and confident, but not pushy in any way.
When I was confident I found the one, Katie was reassuring, yet had me try on a veil, shoes, and a variety of other steps I would have never considered, just to be sure it was the one. It made me so confident!
As someone who works in sales, it is so easy to feel sold to as a consumer in today's world. Throughout my entire appointment, it never crossed my mind that I was "buying", nor did I ever feel an ounce of pressure in any way.
Katie and Olivia were just so human...
And the experience, so comfortable, like I was the only person at VOWS, and they were friends!
My group was really blown away at the experience and I am feeling so grateful that I went with VOWS. I am already looking forward to seeing and thanking them again when my dress arrives in a few months!