Adam, our actual wedding day photographer, was wonderful! He was responsive, flexible, professional, somehow all over, and took some beautiful pictures! I would recommend him to anyone. As far as dealing with the actual company, it started off ...very easy and what I thought to be affordable and straight forward. Everything was squared away quickly, which I appreciated. I didn't hear from them again, until about a week-week and a half before my wedding, which made me a little nervous, and I didn't have any say in who my photographer was, which I didn't love. Thankfully, after requesting his name and contact info, like I mentioned, Adam was responsive and turned out to be fantastic. The initial pricing was very reasonable, but I was disappointed to learn after the wedding was over and I received "my pictures," that no editing was included. Customer service has not been very prompt or clear in responding how to order edits. Unfortunately, the edits themselves are another chunk of money, which I much would have rather paid for up front, however I never had the opportunity to as they never told me that editing was an add on.