Wedding Bug

hey turned out wonderful! Would highly recommend!

or videographer until two weeks out, but they were both amazing, organized and professional. 100% recommend!

stars for responsiveness (Hugh has kept the line of communication open & responds in a timely manner & I suggest reaching out to him direct should you ever have any issues.)

which we never got. Their website is a pain and we'll never get our money back, or the moments that should have been pictured.

ed from our honeymoon), it confirmed that he had done everything we had asked for and then some. He was professional and worked well with our photographer (who came from a separate service) to get the footage that he knew we wanted and felt we needed. We would recommend this service to anyone in the area.

erything we wanted and had us dancing the night away. Both photographers captured every moment to perfection and had the pictures back to us in less than a week! I couldn't of asked for more!

ry. I was also told that I would have contacts for the photographer a few weeks before and the photographer would have access to my shot list so that he would know what I would expect. I was told the photographers, being professional, would know how to work with lighting and that I would receive around 800 photos of our wedding. At the wedding, the photographer seemed very uncomfortable, was pushy and when asked about doing different styled shots was rude. Due to the photographers negligence, we did not get photos with grandparents and very few of us as a couple by ourselves. The photographer even forgot to take a picture of the cake as a hole. The photos were up on the website within the time frame with less than 500 photos uploaded. The photos on the website were terrible. The photos were dark, blurry and not anything a bride would want to remember for her big day. When I looked at my photos I honestly cried. I have been trying to work something out with the manager since a few weeks after the wedding. He was able to fix the photos so they were not as dark and depressing, he also offered to send another photographer out to retake photos of the family. When I figured it up only 60% of the photos on the list that was given to the photographer and went over ahead of time with him were taken. As a bride, I do not have any photos with my parents alone or my grandparents. We are now nine months out from our wedding, my video is still in the finalizing stages and I don't have a wedding album.

behind a little bit so we had to push the cake cutting and she stayed longer for us to make sure she was able to capture that moment for us. We are thrilled with the fact that we had Brittany there to capture our big day!

pecial day so so special.

f emails and phone calls throughout the months before the wedding just to check in and make sure we were good to go. I had text communication with the DJ as well as a phone call to make sure we were all on the same page. We live south of Boston and drove up from CT for the wedding and had the party going strong all night. Zero complaints from us! Thank you Wedding Bug for your fantastic service! A++ from us all around. Price/Communication/Product all fantastic!

ortable, was friendly, and had a good sense of humor. We received our pictures 1 week after our wedding. They were sent through a link as well as having a flash drive sent to my house. I can also access the photos for up to 1 year on an app/the link. I love our pictures so much. We are so grateful to wedding bug!

as friendly, personable, and took amazing pictures! We hired two photographers for wedding ceremony - 1 for 8 hours and 1 for 9 hours. We were able to work with Amer again and photographer Kim. I was blown away with Kim's creativity. Kim was standing in trees and bushes in order to get the perfect shot. My wish regarding Kim is that he would have spoken up a little bit more - I felt that Amer was leading the show in terms of telling us how to pose, and I would have liked to hear from Kim a tad more (I did bring this up to his attention and he did the best he could as Amer took the lead mores than Kim). Our pictures were uploaded within the week after our wedding! Our consultant Erin was super helpful the entire time, and helped me make changes to our wedding package over the course of the year during our planning phase. We ordered our save-the-date magnets and thank-you cards both through Wedding Bug. My only complaint would be the amount of time it took them to send our thank-you cards. I just received them today actually, October 12th - almost 2 months after our wedding day. We also hired 1 DJ who did a great job also. He got the crowd involved, played music we requested, and was very lively. Nonetheless, communication can be scary as you generally do not know who you are working with until the week of your event. If you are willing to trust the process, the return can be excellent for the cost-effective photography and DJ services that they provide. I did not hire a videographer so I cannot speak on behalf of that.

er showed up and no one inform us until the end of the night that the other videographer never showed. It took over 2 weeks to be reimbursed. To make up for the lack of service we were offered a photoalbum that took months to arrive. Once we finally received the video to review the audio was terrible ( you do NOT get to have your songs in the video) and it didn't capture a lot of the footage we requested. Very disappointed with the lack of proper customer service and the overall experience. Photographer was the only good thing that came out of this company.

xts that almost lost me my job. After asking for a new consultant, one could stay consistent and every time I thought they were going to sort it out they tried to take advantage even more. One person promised we could pick our photographer and videographer, then I found out later, that wasn't an option for us. Then when they said they would try and make it work, they took off discounts they were offering to others and charged us more. It was honestly such a mess and at this point we've found an amazing local company to work with that I feel is genuinely excited for our wedding. The thing that was really too much for me was how little Greg, who claimed to be the owner, cared about how he had ruined this for us. He was cold on the phone and said he couldn't help us. I was sobbing on the phone feeling hopeless that we couldn't get an affordable photographer and videographer. Why get into this business if you don't care and don't want to provide a service on such a special day? Not everyone has thousands of dollars to spend on their wedding, but we still deserve to have the most beautiful day. Happy with our choice to go elsewhere.

receive e-mails; texts; and phone from both, when they want your $$--way too cumbersome to keep track of. --You'll be lucky if your consultant actually gives you any information, without interrupting and speaking over you--AND if you have a genuine concern, she may just dismiss you and/or take it personally. --Then supposedly when you give them your deposit, they make you a website 'link' (w/o your permission)--with your info on it--would'a been nice to know. --They say they send links, but it's the generic 'bug' page, and you can't find anything. I had to call the consultant again for the info/link. W-signed my contract. Still no info from the DJ. I still have not 'created' a login--9 days out--but I have forms available to fill out. I booked DJ only services. --when I contacted wedding bug via web form, I got an generic e-mail saying they received my request and will get back to me. Though the 'new' consultant I spoke with insists they sent me the DJ's information. Conversely, they did not-that day--rather I got a generic form e-mail. --You'll be lucky if your consultant actually gives you any information, without interrupting and speaking over you. --the 'checklist' for day of event is poorly formatted and not editable, you'll still have to work one-on-one with your 'vendor'. --I didn't find out until 9 days out that the DJ's brings all their own stuff. I did not want, nor need that in a high-end venue that has everything. I am also doing everything in one location, and the DJ's set up time is going to be interrupting the middle of the event. Would have been nice to know to plan and coordinate. DO NOT USE. Also. Did I mention getting true and accurate information from them is difficult at best? And being forced to meet your 'vendor' 1 week out is worthless. They have a logo on their website "powered by American Wedding Group." There are a few complaints with BBB. Maybe more helpful info. https://www.bbb.org/us/pa/huntingdon-vy/profile/wedding-photographers/american-wedding-group-0241-235991718/complaints

our package was great too. Thank you Nicole!

hank you Pier, for being there on my wedding day. You are the best photographer ever! I really mean that.

s rude when scheduling first call, he didn't take the time to find a good place to take pics so most of them are in front of a glass door that reflects, he didn't pay attention to the picture list we gave him. He also insisted that we feed him at the wedding, when the rest of us show up to our work every day with our own Tupperware and don't expect to be fed, let alone when it costs $85/head. The company showers you with contacts to get you to lock in with them, but then ignores you when you complain about the service. We also used the video service, and that person was pleasant, but the video misses some of the best moments and spends way too much time focused on one dancing guest who the videographer must have had a crush on. The low cost was NOT WORTH IT. Better take your chances asking friends to take pictures and video -- since those came out way better, and far less disappointment.

of the most important shots such as EVERYONE (including me, the bride) walking down the aisle were out of focus and shaky. I provided him with a detailed schedule of the day almost a week before, but he was clueless about what to shoot. The footage isn't even the worst part. Their editing is a complete joke. First, they sent us a 9+ minute video after we send them some notes about what we would like included. After looking it over with my husband, we asked to add and omit several things in great detail--down the minute and second and a description of what is happening on the screen (exactly the kind of notes they ask for)--only to receive a video 7 minutes and 41 seconds that barely covers the scenes we asked for. After submitting detailed notes again (you are allowed to ask for 5 edits), this time, they COMPLETELY ignored ALL of our notes. It's impossible to see the previous edits, but I'm sure that the first and second "edit" are 98% the exact same. They will probably just make minor changes up to the 5 times until we can no longer ask for edits, so we have decided to look for someone else to edit the footage, or just edit it ourselves. We don't know much about video editing, but I'm positive anything we come up with will be better than this company. Seriously, as one bride to another, invest in someone better.

list of songs not to play and a list of songs that we wanted played and he did not follow it at all. but i would still recommend the company because it provided three different services at a good price my advice would be to just be sure you make it absolutely clear on what you want.

videographer, but they sent someone who was kind and had wedding experience. Be sure to leave the videographer a tip, because Im not sure how much of the money she gets vs. wedding bug studios! The whole process made it a lot easier for me, however, as a busy bride - i didnt need to meet and arrange for a videographer! The videographer just called me and received my wedding outline and showed up the day of where I was!

u're looking for the highlight video to post to social media, go with a different company. I paid for the long form editing and was pretty disappointed with the initial "edit," which is far from final in my opinion (camera motions that could give you motion sickness, hardly shorter than the raw footage). I suppose I just really don't want to deal with the back and forth on editing. If I did, I would have just requested editable raw footage and done it myself. But I've got a great home video quality footage to show future potential kiddies! The videographer was very nice and professional. He gave us some helpful tips. Please note we used a different company for photography (video was an almost last minute decision), so this review should not be considered if you're only looking at Wedding Bug for photography.

pped to our house. Wedding video was edited to our specs, photo album is gorgeous and the thank you cards were a breeze! My original wedding bug contact was extremely supportive and attentive during the whole pre wedding process! The editing was prompt and did a great job creating exactly what we asked for! Two thumbs up!

er, the video we received was sub-par quality. The footage of capturing my dad walking me down the aisle was really disappointing. I was actually happy that I had family record on their phones because they caught moments that should not have been missed by my videographer. I would not recommend Wedding Bug.

deo music they make you choose a SUPER limited selection which has no wedding songs so I was annoyed about that and the raw footage they sent was not the clearest I’ve seen. Also they missed anything of my daughter as the flower girl which really made me sad. For the price, it went pretty well but if you can, splurge.

t that I would’ve had to pay extra for edited photos, so none of my photos are edited, as well as I gave her a photo list that I’m not sure she looked at. However, I would hire Kat again because you can tell she truly loves what she does and is very talented.

gured it out. The bundles make things very cost-effective. Only about $2500 for the photographer, DJ, and wedding album altogether (and a CD with all photos is included with photography services). The other caveat, though, is that you won't usually be in contact with your professionals until two weeks out--and it would be nice to contact them sooner to smooth out the details. But yes, this is a legit service that works and works well as long as you stay in contact with your account manager and are solid in your planning.

some concern about shooting in the dark (we hired him from 6pm-12am), but our photos came back looking great! Although the quality of our photos is excellent (and, being an artist, I am picky about photos), if you're looking for high-end photography, or even semi-high end, this is most likely not the option you're looking for. However, if your budget is limited, these are as close as you'll get to 'semi high end' without paying the price!

our gorgeous, and they are a step by step story from our Big day!!

dding. The original DJ they assigned never contacted me and when I called him he told me that he advised Wedding Bug that he was not available 2-3 months ago. Lynne Albright was my "coordinator" she was not very professional and not very helpful overall. I had to get the VP Hugh Riley involved. While he was pleasant I didn't feel like they handled the situation very well at all. I would not recommend them to anyone.

we took. For the quality and length of time their prices where absolutely amazing.

e not received our basic raw video. Its hard to get them to answer calls they've emailed us 3 times stating our video was in the mail and nothing has been received. I wanted video for my grandmother who is in hospice as she could make it to the wedding. I'm afraid she will never get to see it. Horrible service for the price we had to pay. I'm filing a complaint with the BBB.

l of our needs!

ands job, and everyone was MORE than accommodating. Our photographers Rey and Christopher really captured the magic of our wedding day. They were not only on time, but they both had great ideas and shared our sense of humor. Rain, indoors and outdoors, no matter where we were they really knew how to use the environment to their advantage. If we ever need photography in the future, we will be coming back!

eat personality and played exactly what we wanted. He kept our guest on the dance floor. I would recommend Victor to everyone.

aylist for every part of our 6 hour day, from ceremony to reception. To this day, everyone still talks about how wonderful the music was and how it was as if the photographer wasn't even there. Each took into consideration our requests but also added their own flair to enhance the event. We would happily work with these fine gentleman again.

ustomer service was top notch.

our videographer. He talked us through everything and submitted all the needed paper work to our venue a few days before. He made us feel at ease and like everything was good to go. UNTIL THEY JUST DIDNT SHOW UP ON OUR WEDDING DAY . At all. We didn’t hear a thing from them at all day off. In fact, we had to contact them and couldn’t get ahold of them. There were certain events on our wedding timeline we were waiting on the videographer to be apart of. So since they didn’t come, and we couldn’t get ahold of them, we were behind. Once we finally got the company to call us back, they informed us that they had double booked our wedding and they didn’t intend on coming at all. So not only did they double book, but once they realized they double booked, they did absolutely nothing in hopes of fixing the problem. They decided to let us figure all of this out on our wedding day.

dding Bug for your DJ needs! I didn’t use their other services but I bet they are just as fantastic as their DJs!

ice.

l, reception held at in-laws' backyard). Only a few critiques: 1) the email address listed for the photographer was incorrect; 2) make sure your photographer has access to the wedding bug website, where you list more detailed information about what pictures you want.

ut his proposal, listed and took note of our preferences and everything turned out beautifully. Thank you!

He was in charge of ceremony microphones, cocktail hour music, microphones for the speeches and then dance music for reception. The ceremony microphone didn’t work when we got to the altar, we had to wait while he got out the backup. Then during he speeches the feedback was horrible and he said he couldn’t fix it. He never even stood up. Then during the dances the music was so quiet I had to ask him to turn it up. Multiple times. As he would start to lower the volume. He didn’t have the list of hundreds of songs I liked and was playing random stuff that wasn’t my taste. I ended up going up him throughout the night and telling him to 5 songs at time to play as the next few songs. I specifically said no swear words as we had kids in attendance. One of the songs he played literally had the f bomb every other word and it took him almost 30 seconds to stop it. During boutique toss he was just tell ladies to come up, no music, I had to tell him start the song so it wasn’t dead air. He didn’t have the correct list order of names for grand entrance and said the wrong fathers name. After I gave him short lists of what to play and said no more turning the music down he did fine for that final hour. Needless to say it was less than ideal. Everyone else said it wasn’t a big deal but as the dance floor had 6 people on it at times it was clear that this guy was not doing well. With the hand holding the night ended on a high note, but I wish it was all that fun.

y nice, dramatic looking shots at the wedding with nice poses, but not one close up of me and my husband. Also, in just about every shot of us, our eyes are shadowed, meaning that the location for shooting clearly did not have good lighting. I am no expert, but I would think that this would be obvious to a photographer and that some kind of adjustment could have easily been made. I originally asked for some of our pictures to be taken under an interesting tree, and the photographer moved us to a place in full sun. I may be wrong, but I looked up how to avoid dark looking eyes, and one of the suggestions online was standing under some kind of cover so that there wouldn't be too much overhead lighting.

the details. She was always available to answer all our questions. We were paired with Stephen White; he’s definitely an amazing and professional photographer! He captured all the details of our big day! He listened to our vision and he truly made it a reality. Stephen helped us throughout the wedding day to make sure that we were covering all the requested shots. Thank you Tegan and Stephen

ike. They do whatever they want.

photographer that best meet your needs. They also allow you to fill in any extra detail you'd like to add for them to know. We wanted many candid shots, and shots that really captured the beauty and fun of our wedding night. Our photographer did just that! We were paired with Andrew R., and found out our photographer's information once everything was paid in full and it was a month prior to the wedding (they will not release photographer's information until a month to two weeks before the event). Andrew was AMAZING! He was so friendly and helpful. He gave great direction to help us achieve some of the looks we wanted. He really captured the essence of the event! He took so many pictures and even before leaving, asked if there were any last minute shots that we wanted. He was great. I am so happy that we trusted Wedding Bug with making our day so special! If you are feeling hesitant, let this be the message that helps you decide!! Wedding Bug is great and offers wonderful photographers. And they answer all questions/concerns you may have so feel free to ask away! Thank you Wedding Bug!! :)

as amazing. Will definitely use them again.

s ever noticing, and was just a delight with an excellent personality! Plus, no one could beat the wonderful price! We highly recommend Wedding Bug AND Catherine Bligh (if you are in New Hampshire)!

ngBug will get the job done! I was really nervous at first because their business model operates like an agency--they assign you a photographer 2-3 weeks before your event. We got really lucky with our photographer (Stephen White) because he is very experienced, and told us right from the start what kind of schedule we could expect with the amount of pictures that we wanted. This allowed us to adjust our photography schedule appropriately, and on the day of, we even finished EARLY because he was so efficient! Not only that, the photos turned out beautifully! Bottom Line: If you're not picky with your photos, and you tell your photographer exactly what type of shots you want (ahead of time!), you increase your chances of having photos you're happy with. Is it possible that you'll end up with a complete idiot anyway? Yes. But we ended up paying about $1,100, which included all the raw photos, 7 hours of time, and a physical hardbound album. It's a fantastic deal!

ve... Wish there were more shots of just the hubby and I..) But all in all, no complaints. Thank you wedding bug, and thank you Derrick!!

which I think is awesome! I can't wait to hear what everyone said! Wedding Bug stayed in touch with me and answered all my questions in a timely manner. Highly recommend this company!

order, so BAD. Company promised they would fix it and fill in the music. Best part: they said they didn't have ANY of the music that was missing available for download (Ed Sheeran and Bruno Mars...really?!) AND TOLD ME TO PICK A DIFFERENT WEDDING SONG. A thousand dollars gone to waste.

t not take pictures outside due to wind. I had previously emailed her letting her know that the outside golf course, pond, and bridge were why we went with our venue. Now I do not have that in any pictures. She also missed out on numerous photo opportunities, like the reception entrance of my wedding party. No one could find her most of the time. After addressing the terrible service with the manager, he was respectful and worked with us. He seemed to really want to fix what went wrong.

very easy and what I thought to be affordable and straight forward. Everything was squared away quickly, which I appreciated. I didn't hear from them again, until about a week-week and a half before my wedding, which made me a little nervous, and I didn't have any say in who my photographer was, which I didn't love. Thankfully, after requesting his name and contact info, like I mentioned, Adam was responsive and turned out to be fantastic. The initial pricing was very reasonable, but I was disappointed to learn after the wedding was over and I received "my pictures," that no editing was included. Customer service has not been very prompt or clear in responding how to order edits. Unfortunately, the edits themselves are another chunk of money, which I much would have rather paid for up front, however I never had the opportunity to as they never told me that editing was an add on.