They Wedding Shoppe did an awesome awesome job of what was originally a very rocky situation due to my fault of late shopping and manufacturer issues... and ultimately making my experience SO easy at the end of the day! They completely wiped mo...nths of stress of my mind within 3 phone calls and 2 visits. More details below. Thank you, and big shout out to Courtney, Kaitlin, and Genevieve!
I was having a heck of a time with dress shopping. I was shopping in Maryland with my family even though i live in Minnesota. We found a dress there I liked, but couldn't actually try it on (long story). As i thought it would be THE dress, we worked to find it. The Wedding Shoppe had a similar one, so they worked with me to get a loaner. Genevieve was prompt and transparent with communication, and as I was on a tight timeline, worked with the designer to rush it.
When I booked to try it on, Kaitlin was AWESOME. She helped with that, AND pulling a 2nd dress I was waffling between. We had two people there, and my family on video chat. It was, quite frankly, madness... and Kaitlin took it all perfectly in stride. She also provided great options for bustles and alterations with her sewing experience. When i was between dresses, she took the time to pull a 3rd out that was HOT off the delivery that matched between the two. So SO helpful for me making my final decision.
Last, and MOST importantly...actually getting the dress. Courtney fielded a call from a very stressed me, and was able to calmly walk me through the scenarios for ordering my dress in time (yes, it was on me that i was ordering so late). When I asked about the 'quick ship' note on a designer's website, she explained to me the details of what that means, the implications, and how it affected me specifically. THEN she went to work. She called the designer to see what the true timing of getting it would be AND checked their local inventory. At the end of the day they actually had the size and color I needed ON-SITE and was willing to sell it to me off the floor. Within an hour, she had me in the dress at the store doing a quality check on it, and me walking out. I went from having a very very tight timeline for getting my dress pre-wedding to walking out with my perfect dress in less than an hour because of her and the shop. Thank you all!!