Wedding Shoppe, Inc.

Great shop with great service!

11/16/2014 Ashley C

I found out about the wedding shoppe from a coworker. I had been looking at a lot of different bridal shops and never found one dress that I liked enough to even consider trying on. I looked at the Wedding Shoppe's website and the very first dress I looked at I fell in love with. I went it and tried on roughly 6 dresses and the one I first looked at online was the dress for me. The staff are incredibly friendly and accommodating. I highly recommend this shop to anyone looking to go outside of the usual generic shops.

Kendra K was AMAZING! Beware of Debra!!!

10/02/2015 Nicole P

I want to start by saying that I came into the Wedding Shoppe on two different days & got two totally different experiences. My experience with Kendra K on Friday for my bridal gown was 5 stars. My experience the next day however for my bridesmaid’s dresses was 1 star. On Friday, I & 4 other ladies went in to the Wedding Shoppe for me to try on dresses. Although they did not have my dream dress, they did everything they could to find similar dresses. Kendra ended up finding the perfect dress that was at an even better price than my original dream dress. She was helpful, polite, & I felt that she truly cared about finding a dress that fit my personality. She was also wonderful about making sure she stayed within my price range, which I was worried about! I cannot say enough good things about Kendra & the wonderful service she provided. Then I came back on Saturday morning with my bridesmaids& got a completely different experience. My MOH & I arrived at 10:15 & our appointment was at 10:30 & we wait for over 15 minutes just to get to the front of the line to check in since it was so busy. We were then taken downstairs to a little room. Our consultant, I believe her name was Debra, & I had a conversation about what I was looking for. Since I was letting the girls pick the style of tops they wanted, Debra told the girls they could grab 10 dresses & try on. My bridesmaids started pulling dresses & Debra came over & yelled at some of them for taking too many, even though they had less than 10. Halfway through the appointment, Debra got called to take a phone call about a mother of the bride that wanted to buy a dress. This was very upsetting because some of my bridesmaids had questions about fit & style & when they needed help there was no one around to answer their questions! We had to wait around then for her to get back from her phone call, even though we had an appointment & were in the store at the time. Finally she came back & we were able to get our questions answered for the most part although at this point the girls had asked other consultants or decided on different dresses. After having a talk with my girls in the dressing room about whether we go somewhere else since we felted slighted by our consultant, they decided that they still liked the dresses they picked regardless of the terrible service we received. On top of the terrible service we received during out bridesmaid shopping, the room we were in also had another bridal party looking for dresses at the same time as us. We were constantly switching dresses with them & vying for time in front of the full length mirror in the room. It would have been nice if the Wedding Shoppe had booked an appointment slightly after our time so that we weren’t all trying to use the same area at the same time. I’m curious if we would have had such a bad experience in the bridesmaid department if we would have gone on a weekday. For me, a weekday appointment wasn’t possible since my sister was in town from out of state only for the weekend. My advice for other brides interested in the Wedding Shoppe, be aware that if you are going on a Saturday it is going to be a total nut house. They will shove you into a tiny room & you may not have access to your consultant during your appointment. They seem to overbook on appointments & it can be very overwhelming for the bride. I cannot say enough wonderful things about Kendra K in the bridal department but be aware of Debra in the bridesmaid department!

Wedding Dress, Suits, Bridesmaid Dresses

12/06/2014 Kelly G

We purchased my wedding dress, the bridesmaid dresses, and the groom and groomsmen purchased suits. I did not have a problem with my wedding dress. Everything worked out smoothly on that end. The rest of it was a different story and VERY disappointing. One of the bridesmaid dresses arrived in the wrong size-luckily it fit the bridesmaid, so it didn't end up being an issue. The men's department was a disaster. The groom and groomsmen purchased suits and a shirt. There were so many issues. Right on the order form it stated that they each needed to purchase a shirt and tie. Several were not told about the shirt, and had to go back in to purchase one. Four of the 9 suits that were purchased were the wrong sizes and had to be reordered. They took down the phone numbers for every groomsmen and father that purchased a suit and were suppose to call them when their suit came in. Several never received a call, and the groom was contacted to inform him that the suits had not been picked up. We were also overcharged for the ties and pocket squares and it was a big ordeal to get everything fixed. The associates in the bridal area and bridesmaid dress area were very nice and helpful. The associates in the men's department seemed to have no idea what was going on. We wish we would have gone somewhere else for men's suits.

Okay for Bridesmaid dresses

11/08/2014 Abby W

I first went to The Wedding Shoppe Inc. to try on wedding dresses. I started the appointment letting them know I'd like to wear my grandma's wedding dress but if it didn't turn out after cleaning and alterations I wanted to be sure I had a second option. I felt I was clear that I was NOT buying a wedding dress that day, however the saleswoman was incredibly pushy and I felt pressured to put money down on a dress "because it might not be there later". I left the store feeling uncomfortable. I ended up going back because in the end, The Wedding Shoppe has the most for your money in the way of bridesmaid dresses. The saleswoman we worked with for bridesmaid dresses was delightful, sweet and easy to work with. I ended up getting our bridesmaid's dresses from The Wedding Shoppe and was able to use the money from the wedding dress towards the bridesmaid dresses. It's always packed and doesn't give you a great "shopping" experience but for the $ and selection it's not bad.

Disrespectful horrible experience

8/22/2015 Courtney O

Horrible experience. For starters, we arrived on time and walked into a small area with at least 50 other people checking in and waiting for their appointment. It was quiet anxiety producing. Then, after waiting 45 minutes we were the last to be taken to our room to try on dresses (bridal appointment). During that time, we were told the wait was due to "other brides came late and we want to give them their full 90 hours minutes". After the anxiety and frustration, I can honestly say I wasn't excited. Then it was time to meet with our consultant. She asked a few questions and came back with 3 dresses. With dress #2 she asked to raise my price point. I was told when scheduling the appointment (and by a friend) that my price point was completely reasonable. After trying on a few more dresses (horrible ones that were nothing like what I wanted) we offered more help. However, she still pulled horrible dresses. Then, as my sister offered to grab a few she saw while we were waiting, the consultant told us she had pulled everything out of my price point and our time was up. We had only been trying on dresses for a half hour. The consultant showed no empathy or care for being so late. The most insulting part was that our appointment was late so others could get their full 90 in. To add insult to injury she told me she sold the perfect dress earlier in the week. I could say so much more about this horrible experience but will stop there. P.S. I wish I would have looked at Yelp. So many people state the fabric is cheap which I completely agree with. P.P.S. I was also blown away that she asked, after I kindly but assertively expressed my frustration, if we would like to schedule another appointment. I drove 1.5 hours for a shortened insulting appointment. Not gonna do it again. A bride should only cry happy tears after trying on dresses.

Business in the Front...

10/25/2014 Kristin S

The beginning of my experience with the Wedding Shoppe was wonderful. We had this woman who helped me pick out every one of my bridesmaids dresses. She helped me pick out the colors and styles. She was amazing -- without her I'm not sure I would have ever been able to pick out my dream wedding colors. This is where the pleasantness ended. After the Wedding Shoppe had my money, everything was messed up. I was paying for all of the dresses, but needed some of my final bridesmaids to show before I had all the prices ready. I never received calls when payment was ready. I finally had to go in and find a manager. Than we never received a call or anything when dresses came in. I had to call them on my bachelorette party from out of town and send my fiance at the time in to pick them up. It was a hassel. We never received an apology or anything. The dresses we received were beautiful and fair in price, but the service was HORRIBLE! I'd say go somewhere else.

Bridesmaid dresses

10/25/2014 Chantal L

We found the perfect bridesmaid dresses at a very reasonable price!! Our consultant was working with two groups at the same time - so we didn't get as much personal attention. However, we were still able to find the dress! (And the Mother of the Bride found a dress that day too!) Several bridesmaids were not able to come to the store, so they placed orders and paid online - the process was easy. However, I wish the Wedding Shoppe would notify the bride when there was an ordering issue. One bridesmaid had placed the order, but not paid. If I wouldn't have called to check on our order so frequently, I don't know if the issue would have been detected and our dresses ordered.

Very disappointed

9/27/2014 Ashley S

We went there to try on bridesmaid dresses. The quality of the dresses was poor and the prices were outrageous compared to other places. They forced us out after an hour and were very rude and pushy. We had to pull all of our own dresses, as our attendant (we were her only group to work with) was usually nowhere to be found until she thought we were interested in buying a dress (which then she tried to force us into buying it) and made us vacate the dressing room quickly when she found out we weren't going to be making a decision right away. Worst experience ever!!!

False Adervtising

5/23/2015 Dana W

I ordered a bridal hair piece through their website and received something different than what was pictured. The piece I received was missing a large, ornate rhinestone brooch that was supposed to be attached to the rhinestone vine. When I called customer service they agreed that the picture is confusing because it showed something different than what I actually received, but said I received the correct product. However, they did not offer any remedy for the false advertisement and even made me pay the return shipping. ------------------------------------------------------------------------------- I would delete this review if possible because I was contacted by their customer service department this afternoon and they offered to pay for my return shipping due to the confusion. However, in response to the vendors response to my review: there absolutely was no clarity in the product description on the details of product and it being 2 separate pieces. I made sure of that prior to writing a public review by asking others and verifying with your own customer service representative.

Bridal party dresses

10/11/2014 Melissa L

We used the Wedding Shoppe to get our bridal party dresses. I looked online and saw that they had a huge selection of dresses, but when we got there they would only show us a small rack. We told them that we wanted a variety of long and short dresses, but they said that they didn't have short dresses in our color. Once my bridesmaids picked out their dresses (they each picked out their own style in the same color) we found that they had another whole section of short dresses in the same color! My daughter was the only one who was able to pick from the short dresses. When we ordered, they pushed us to pay the extra $40/dress for rush saying that they wouldn't guarantee the dresses would arrive in 3 months. We refused the rush fee. Wouldn't you know it, the dresses arrived within 4 weeks. Unfortunately 3 dresses were WAY too big. One dress was about 2 sizes too big. They wouldn't do anything about it, so we ended up paying almost double to get them all altered. I would go back, but I would be more forceful next time and demand to see what I want to see. I would also order at least a size smaller than clothing size because all the dresses appear to run big. They seem to try to talk you in to things that will make them more money in the end. Disappointing.

Pretty dress, expect a ton of alterations

10/11/2014 Linda G

I purchased my bridesmaid dresses from the Wedding Shoppe Inc website. The dress was from their Kennedy Blue line so it was eligible for the Find-Try-Buy service. You pay $1 and they will ship out a dress for you to try in the size you want (if it's available) with measuring tape and chart. This was a very big help since they had the color I wanted to see. The color and dress was exactly what I wanted and it looked great on all my bridesmaids. The ordering process was simple over the phone and we received the dresses in a timely manner. Now for the problem. The dresses needed to be altered, a lot!! I ordered from this company because the prices of their dresses were very reasonable and my bridesmaids didn't have too much money to spend. The alterations ended up costing $100+, almost as much as the dress! In addition to shortening the dress (which is normal), the tops of the dresses were made weird and all had to be taken in (the sizes were all correct as the dress fit everywhere else except for the very top). Also, the style of the dress was one shoulder and the strap seemed to not have been made well, it kept falling off each girl so it had to be fixed. I've actually never worn a one shoulder dress before so I don't know if that is a common alteration for that style. However, after everything was done, the girls all loved their dresses and I received a ton of compliments for my choice in style and color. Overall, I had a good experience with company. The customer service was good and the prices are affordable. I would encourage everyone to use the Find-Try-Buy service, if they can, since it was a very convenient way to see and try on the dress without having to pay for it in full.

Great Dress, Okay Service

9/20/2014 Carolyn R

I absolutely love my dress from the Wedding Shoppe! It was perfect and exactly what I was looking for. My experience picking out my dress was fine- not incredibly personal but very successful. My only complaint is that when I picked up my dress, garment bags could not be found and at first the workers said I would just have to take it in plastic wrapping. I advocated that I was uncomfortable with that and they searched more and luckily ended up finding more garment bags. Also, the bustle was not very strong (I had alterations done there as well) and ripped within minutes of the dress being bustled. Luckily I had a friend that could sew the train up!

Okay for bridesmaid

10/11/2014 Amanda S

I didn't have as good of an experience here as I did where I got my wedding dress. The dresses you try on are trashed and not well taken care of. It is hard to get an idea of what the dress will look like because zippers are ripped off or there are rips in the fabric. The dresses I ended up ordering did not appear the same as they had when we tried them on. The staff is nice enough though.

All Our Dresses are Perfect!

10/18/2014 Lily S

The Wedding Shoppe is a fantastic dress shop with a huge variety of dresses (and prices) and fantastic service. The bridal gown and all 5 bridesmaids dresses came from the Wedding Shoppe. They all arrived well before the estimated shipping date and were in perfect shape. The personalized service was so nice. We all felt very cared for and we were not pressured at all. We highly recommend this vendor!

Amy B. was AMAZING!!

9/20/2014 Soua Y

It really helps when you go there on a weekday morning,it's not as busy and chaotic. Amy B. really listened to what I wanted in a dress and she delivered!My dress was very beautiful and I couldn't stop glowing. I would definitely recommend them to every bride!

great staff

9/20/2014 Ashley N

The first time I was there, I think I was with someone who was relatively new because she had to ask other workers about every question I had. For my second appointment, I requested to see someone else. From there on out, my experiences were fabulous. The staff were so friendly and worked with you to be sure you found the perfect dress. I also went back to get my bridesmaids dresses. They stayed with us to find just the right dress for all of my girls (one 8-1/2 months pregnant at the time of the wedding).

Terrible Consultant

8/28/2015 Molly C

I was leery of making an appointment at Wedding Shoppe because I heard mixed reviews: some were great, others were not so great. My consultant was AWFUL: judgy, super opinionated, pushy, and even put down the people I brought with me (my family!). She was pushing me towards a fit and flare when I said I wanted something flowy and romantic (which she said would be a "total waste" for my venue, body, and inside ceremony). When I left the appointment not wanting to purchase, she scoffed at me and told me "clearly other people want you to keep looking" and my mom was standing right next to me! Downright rude. I even called to speak to a manager after my appointment, and the woman on the phone said the manager wouldn't be in until next week. I asked for a specific day so I could call back to speak with her, and the woman said she couldn't give me a specific day. What's that about? Definitely won't be purchasing here and my advice would be to steer clear from Wedding Shoppe - opt for a boutique to get the personal experience you deserve.

Dissappointed

9/13/2014 Jane B

I made an appointment at the Wedding Shoppe and after doing so I want online to review their selection. I found a dress online that I absolutely loved and had to try on. I called the Wedding Shoppe to make sure they had it in stock for my appointment. They let me know that they did not have the dress in stock. When I asked if they could order it for me to try on they explained that I needed to pay for the dress in order to do so. I proceeded to ask what happens if I end up not liking the dress as much as I thought and they told me that I could get a full refund of the cost of the dress but there was also a 50% RESTOCKING FEE!!!! WHAT?!?!? I could not believe it. I am sure I could have found a different dress that was in stock that I loved just as much but after finding that out I cancelled my appointment. I have heard good reviews from other brides but I just could not believe they have a restocking fee for a dress their website advertises. I visited there shop over a year ago and have since heard after numerous similar complaints they have changed their return policy but I am not positive on what that change is.

Amazing Dress Shoppe

9/13/2014 Elizabeth Z

I am so glad that someone recommended this shop to me! I went with my mom and two sisters and had such a personalized experience shopping here. First off, the shop is an old house converted into a store, which adds great character. We went up to the bridal floor and they sat in a staging area and I went into a room with my personal attendant who talked candidly with me about my wedding, style, and what I was looking for in a dress. She got all the dresses and helped me in them, then paid very close attention to my reactions and my family's reaction and got new dresses accordingly. She stayed within my price range and her comments/advice did not correlate with price tags, which was so appreciated. I felt like she really cared about what looked good on me, which dress I felt the most comfortable in, and my style. When I made my second appointment to try on my favorite and buy a dress, the shop was helpful in accommodating me even though they were busy. They also rearranged their schedules so that the same woman could work with me. My dad wanted to come and so they gave us a private room (since men can't go to the bridal floor) and it was such a wonderful experience. Going to other stores only made me appreciate the Wedding Shoppe Inc even more, and I would recommend them to anyone looking for a dress, especially if you want a nice dress at an affordable price.

Wedding Dress & Bridesmaids dress

8/23/2014 Travis D

I bought my wedding dress and bridesmaids dresses from the Wedding shoppe. The lady pulled a handful of dresses that match the style/description that I was looking for. I found the perfect dress on my first visit. The bridesmaids dresses were Bill Levkoff and came in a variety of styles and colors.

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Wedding Shoppe, Inc.

Saint Paul, MN

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About this Vendor

Wedding dresses, bridal party dresses, and more!

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Reviews

Found the Gown!

Excellent Customer Service

amazing dress, awesome price

AMAZING alterations, AMAZING Dress!

First Dress was the One!