About this vendor
Weddings To Go Key West
Based out of Key West, FL, Weddings To Go Key West is a wedding planning business that offers all-inclusive and on-location services. These professionals will work hard to help make your dream wedding come to life. You can call on this team for key assistance for your festivities.
The team behind Weddings To Go Key West started with a camera, a website template, and their work ethic. Over the years, they've expanded their team to include photographers, certified wedding planners, officiants, and their own setup staff. These professionals specialize in weddings across Key West and the Florida Keys, knowing the local venues and vendors well.
Weddings To Go Key West can provide you with wedding planning, officiant services, photography, and videography. Their planning services include day-of coordination and full-service wedding planning. The team of officiants includes a Spanish-speaking officiant. They can also call on the services of trusted local vendors and venues to facilitate your celebration.
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- Woman-owned Business
Planning
- Day-Of Coordination
- Full Service Wedding Planning
Wedding Activities
- Wedding
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out of 5.054 reviews
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Our wedding was beautiful. It was as close to perfect as it could be! We went with the Key West Havana Package which includes transportation for guests and a reception at El Siboney after the ceremony.
Renata was amazing. She was very communicative throughout the entire process, answering all my many questions involving planning over email since I work nights. She handled transportation for all my guests (spread out all over the island!) like a pro. Even when last minute changes were made and people weren’t where they should’ve been for pickup, everyone was taken care of. She’s very personable and easy to talk to. She made me feel at ease from the planning, to the rehearsal, and through the ceremony. I felt a sense of calm through interaction with her. She’s a bride whisperer! She has a gift for what she does and she does it all! She thinks of all the little details and is very organized. She was also very patient with my large wedding party.
Everyone loved the food buffet at El Siboney and they were very attentive and quick with all the drink orders. The reception area was spacious and private, perfect for our 40+ guests.
Would recommend this company and the Havana package. It felt like it was worth so much more than we paid, especially when you compare it with resort venue prices! It was a once in a lifetime experience that me, my spouse, and our family/friends will never forget.
Smelly beaches. This was our first time going to Key west and no one from weddings to go warned us that the beaches smelled of sulfur. I am very smell sensitive so this made my special day quite miserable, all I wanted to do was get the ceremony over with. It’s frustrating because we had asked them questions about the beach (smathers beach) and they said it was nice and never once said anything about a smell. (Go figure they just wanted our money) Would not recommend eloping here if you do not like the smell of sulfur. Regret choosing this place, would have chosen somewhere else to elope and actually enjoy my time on the beach
Response from the Vendor on 09/14/2022
Jamie: We are very sorry that you had a bad experience on the beach due to the Sargassum seaweed. Unfortunately, just like when it rains, we have no control over Mother Nature. The seaweed comes...and goes, based on the winds in the su...
mmer and storms out at sea. The City of Key West pays a lot of money to a large contractor to rake and clean the beaches every day as well. If you Google Sargassum Seaweed, you will see that in 2022, it is plaguing the entire East coast of Florida, and all the way down throughout the Caribbean. It's not just Key West. We certainly didn't intentionally not tell you about it. We do weddings on the beach just about every day, and you are the first person to complain about it this year. We certainly had no way of knowing that you are "smell sensitive". We would like to say that we feel that it is very unfair of you to suggest that "we only wanted your money". Again, none of us can control the weather....or the tides. It's a feature of choosing to be married outdoors, on a large beach .
Easy, inexepensive, no hidden fees, and great pictures. This was a great value. Renata is a great photographer
Any questions?
I just wanted to say thank you to Weddings to Go! for providing services for such an amazing wedding day for my husband and myself on March 23, 2022. Ray and Eileen were both professional, knowledgeable, kind, and malleable, and it was greatly appreciated. I will never forget our amazing wedding day, thanks to WeddingstoGo! Would recommend to everyone!
Our wedding this morning was everything we envisioned it to be! Thank you so much for coordinating everything for us and making the process so easy and stress free. Our officiant was phenomenal. She was very prepared and really had some touching words to say. Our photographer was so willing to go along with some of our “out there” requests for photos and we look forward to seeing the masterpieces she created. Thank you again, for everything!
I had a negative experience with this company within 2 emails. I reached out to this company to ask if they offer any packages that do not include photography since I have already hired a photographer. I was informed that this company does not offer any packages without photography since it is a photographer owned company. I totally understand this and politely asked if they had any other companies in mind who may offer what I am looking for. I was rudely told that no one would offer what I am looking for because they won’t make any money doing what I am wanting. Even though I am aware that this is not true, a simple polite response is all that I was hoping for. With something as exciting and as happy as a wedding, the experience with various vendors should be as well. I hate that I had a negative experience with this company over something as simple as an inquiry about possibly using their company and that many others experienced the same as I have with their customer service.
I then received a rude reply back on my Google review from the company and added this to my original review.
Edit:
I also was anticipating a response to my review since while looking for companies I saw that they always responded to negative reviews by trying to prove the customer wrong. Again, I understand that what I was asking for is not something that this company provides, which is why as stated in my review I said, "... a simple polite response is all that I was hoping for". I did find what I was looking for in the end & was only asking for help, not a negative response, to be proven wrong, or put down because I wasn't going to use their services. A customer should not feel put down by a company because of what they are looking for for their wedding day; whether the date, time, location, or service. I understand their reasoning behind not offering what I am looking for, but I do not understand the lack of customer service.
Response from the Vendor on 05/02/2021
Skyler:
It's really unfortunate that you felt the need to publicly discredit us ...for simply telling you the truth. It really is.
If we remember correctly, you wanted four chairs and a small table.
We're not a rental company, and...
as you might imagine, it's very difficult to get staff to work...at sunrise...to make very little money...from such a small job. We also live on a very small island, and don't wish to appear as though we are competing with the local rental company who will rent you chairs and a small table for a "simple elopement".
Obviously, based on this little bashing campaign that you're on...you didn't find anyone else to do it either. But...you still choose to play this game.
It's just awful when you can't get your own way all the time...isn't it?
They canceled, revised terms, told us we couldn't have money paid back. We paid them to reserve a venue $901.39, with the remainder to be paid in full 60 days before the wedding. We are now being told that we are being canceled after inquiring about possible cancel options. When i called to speak with them, they said they would reinstate the order for $300 more and the remaining balance which come out to $1500+ due today. The man on the phone said i bet you don't get your money back, we take this serious, and we don't think you are serious.
Response from the Vendor on 01/25/2021
NO....you've got this a bit wrong.
Amanda , your fiance' called us a few days ago, to cancel your wedding. We asked...."are you sure?" (Because sometimes these things happen....). Amanda , crying, very upset replied "NO. This has been "very, ve...
ry ugly". It's not going to happen." She also said.. "I realize that the deposit is non-refundable. Do I need to do anything else to end this?" "No", we replied. "Thank you for letting us know." We cancelled flowers, setup, photographer and officiant.
Today....Amanda called back. She told us that she was "very embarrassed" and that "Having to ask us this was very uncomfortable". She asked if we would ever consider reinstating the wedding ....because her boyfriend "talked to her" and "they're trying to work things out". We explained that we had asked her if there was "any hope" for the wedding still happening...and she said "absolutely not."
We agreed to reinstate her provided the date, in JUNE was still available. The date was....the time was not. We told her that we could still do it at a different time. We also told her that there was a $300 reinstatement fee because we have to pay staff over again and do the paperwork again. Her answer was quote: " Well, that's the price that he'll have to pay for his "ugly mouth". These terms are stated in the contract that they both signed.
A while later, he calls, and want's "a deal". We explained that there was no "deal" and that we were willing to do the reinstatement at the new time....but that we had to know .
At that point....he went off on us....threatened us with "bad mouthing" us on the internet....(like this).....and we hung up.
Low key, stress-free service! We couldn't have asked for a more perfect experience. Everything went off without a hitch and exactly how we envisioned, and even better! Our photos were amazing! Highly recommend!
Originally I gave them the benefit of the doubt for a cheaper than normal wedding and shotty "professionally edited" photos, that we paid an additional fee for, that seemed nothing of the sort. Also a very jumpy live stream/wedding video that people have commented that they were getting motion sickness from watching. Once they have their money they don't care. Them KNOWING the clerks office takes 2 1/2 to 3 weeks to process a marriage license, KNOWING we were not from Florida so the license would need to be mailed to us once the clerk completed it, and KNOWING that when they mail the signed marriage certificate it goes from Key West to Miami back to Key West to the clerks office which takes over a week through the mail. When we handed the certificate to them, as part of their service we paid for, we were told it was going to get to the clerk the next day, not mailed with a bunch of other certificates. Had we known this, we would have dropped it off to the clerk ourselves. To be in the business, and be alleged professionals, for them to handle it in this manner is disgraceful. Now, because of their incompetence, we may not be able to add the other to the health insurance policy or any other policy because of a 30 day window starting from the date of marriage. When contacting them they took no onus and blamed us. Don't waste your time, or money, with them. There were other ceremonies happening at the same time ours was and other options out there that do the same thing and I'm sure better and more professionally.
Response from the Vendor on 09/25/2020
Dear reader: Please just go to our website: www.weddingstogokeywest.com, go to the heading "wedding albums", and then search for date 2020-09-16....RICHARD AND ANGIE. YOU be the judge of how good or bad the photos are. We had to as...
k her several times.....to smile. She wasn't smiling. At the end, she actually asked our Photographer if he could "edit 50 pounds off her photos"?
Why is it that the people who pay the least, complain the most? Angie never told the officiant that she needed her license immediately for insurance purposes. How would we otherwise know?
What is really disgraceful is the bride calling us and calling us "f'ing assholes" , "no good mother f.....rs" and other names because we didn't drop off her license personally. (We need this for a $289. wedding package?) With the pandemic issues it was better that we mail it. Her license was mailed in the very next day by the officiant, who recorded it.
She never told us that she needed the marriage license in 30 days. In fact, she didn't know that she need the license herself until she got back home. She told us that herself. We tell everyone, that it generally takes the Court 3 to 4 weeks to get your "certified" license to you. It's a habit. Angie never asked for a copy either.
It is now 4:04 pm. I called the clerks office and found out that her license was delivered to the clerks office at 2 pm today. They received 178 licenses and Angies was 174. Only because I asked, the clerks office processed the license and is sending it out in the mail. So Angie, YOU ARE WELCOME. And please, try to be a bit nicer to people instead of jumping to conclusions and calling them names without knowing the facts.
We booked our wedding through this company instead of doing it ourselves because we expected guidance and information. We also expected that if we had a friend or relative perform the ceremony weddingstogo would still turn in our marriage license since we were leaving on our honeymoon the following day. There was inclement weather on the day of our event, had we not booked a snorkel excursion the morning of the event we wouldn't have known until it was to late that there was a tropical storm on the way. We had to call weddingstogo to find out that we couldn't have the wedding on the beach and that we needed to scramble to find an alternate venue. We also figured out as the photographer was leaving that if you have a friend or family member perform the ceremony you have to file your marriage license yourself. One of the reasons we choose this company to do the ceremony was because they were supposed to take care of filing the marriage license, as I mentioned this didn't happen. We couldn't postpone because people were flying out the next day, The photographer and photos turned out great as did the bouquets. This company provides minimal support to it's patrons so as long as everything goes exactly as planned. If everything goes exactly as planned then this is a great company other wise you are pretty much on your own. PS most weddings never go exactly as planned. ***READ THE FINE PRINT ON THE WEBSITE BEFORE BOOKING****
Weddings To Go provided us with an unforgettable Key West elopement! Ray and Eileen were wonderful to work with. We told them what we wanted and they saw it through. Everything was beautiful including the words Eileen spoke at the ceremony, the wedding arch, bouquet, the beach location, and the photography by Ray. Thank you for making our day so special!
A beautiful, memorable ceremony on the beach that made us both cry!
Amazing! The ease of planning was simply perfect! Everything was EXACTLY as described and pictured on the website. They set up everything in a perfect setting for rhe time of day we selected (5:30pm). The arbor was gorgeous, the wedding flowers were nothing short of spectacular, the officiant was lovely, and the photographer was spot on! They even gave me an amazing referral for hair and makeup, who came right to our resort and made sure the makeup held up to the humidity! I highly recommend Weddings To Go!
Very disappointed! Everything was great until the weather turned bad. We are FL natives and rain did not upset us in the least. Ray and Eileen did not have any back-up plan, refused to accept our suggestions, and were disrespectful when asked to proceed with the scheduled time and date. I specifically asked Ray to include my father in the ceremony and he refused by telling my father he would need to "do it himself." We do not have one professional photo from them and they said, "we told you they pictures may be too dark in the weather." However, friends took great candids?! Hope another service may be able to pivot when things happen... as they always do! Sorry Ray and Eileen.
Response from the Vendor on 09/08/2020
Christine booked a very basic $289 elopement package at sunrise for she and her fiance'. On the day before the ceremony, we warned her that the weather looked pretty bad for "sunrise" , and asked if she would like to move it to later...when th...
e weather would be much better. No. The morning of the ceremony, at 6 am. she called. We told her that in fact, it was raining, very low , dark cloud cover, and that we would need to move it back to later when the weather promised to be much better. No. "What about my brunch" she said. "What brunch" we asked? For my "20 " guests. She never told us that. She, wanted to do it out in the rain. Ridiculous. Then she said" Can we do it at our friends "rental" ? That's when Ray tried very hard to explain that it's raining there too, it will be very dark, Not enough light there for good photos. Too cramped. It won't look good. No! That's what I want. So we agreed. On the way over to the rental....at 6:30 am...in the dark, she called us again. "Some of my friends at at the beach..."and they say that it's fine". Frustrated at this point, we replied, "OK. We're going by there now. We'll just turn around and meet you there, OK?" No. "You need to help me!" "I don't know what to do!" Then, as we're driving she said "Oh never mind". Just come here!" So we did. Nowhere to park, people walking around everywhere...in the rain and the dark. We walked in, looked around, and they had small table lights turned on along with every single light in the house. Only....she wanted to be married outside in the back. (?) We did the ceremony and photos...in the dark basically. Oh, by the way....her dad read the prayer. Then we left. Christine....is out and out lying because it was raining, she couldn't be married out on the beach as planned at sunrise, and of course....that was our fault entirely, so now she wants to attempt to make us look bad even after all we did. Did we mention that this was a 15 minute $289 elopement package? Since then, she sent us a nasty email like this as well, lambasting us for "not showing her any love or compassion" ? "Pivot when things happen? " (Uhhh...didn't we do that two or three times?) The moral of this absurd , lie filled review: " Let no good deed....go unpunished". Next time you get married Christine, just have your friends shoot it with their phones OK? Do the next wedding planner a HUGE favor.
We booked the original biggest littlest package. We loved all the options, and thought it had just enough.
The week of there was a potential storm threatening our beach ceremony. Ray was honest and very open through communicating our options and was very accommodating. We talked multiple times throughout the week and he was very adamant on still trying to make our beach ceremony happen!
It was the morning of and Ray had great news that if we moved the ceremony earlier we could make the beach happen!! Due to the stress of not being sure whether it’d be inside/outside he had chairs put out for our party which was so sweet. Him and Eileen were more than pleasant and so wonderful to work with.
I highly highly recommend them for any ceremony your heart desires because they have it all!
Our wedding was postponed due to Covid, but we still wanted to commemorate the day and Ray helped to make that happen! We absolutely love our pictures. The sunrise time Ray suggested made for perfect lighting and before it got too hot out. Highly recommend if you're in the Keys!
I had a wonderful experience. Very professional. Ceremony was simple and to the point. Photography was amazing. I'm so glad we went this route.
Really are the best ever. Well oiled machine of weddings. Your job is to tell them exactly what you want and show up to get married. The decor was perfect, the beach was amazing and Diane the officiant was kind and had gravitas during the ceremony. Ava, the photographer, knew her stuff. The photos came out better than I could have imagined. The flowers were so beautiful that I carried my bouquet the rest of the night. Thank you WTGKW! Everything was perfect.
Response from the Vendor on 04/25/2020
Thanks for the great review, Michelle!!
Planning a destination can be very stressful, and Ray and Eileen were so great and helpful throughout the entire process. The week of the wedding I became a very nervous/anxious bride and needed constant reassurance. They were very helpful in answering all my questions (for the third or fourth time) and providing me the reassurance I needed that my wedding day would be everything I dreamed of. The day of the wedding was amazing and perfect, and I am so glad I chose them to plan our destination wedding!
We had a great experience with weddings to go on our wedding day. We did a first look at the key west light house and a ceremony at smathers beach. Everything was beautiful, the flowers were gorgeous and the day went without any hiccups. We would highly recommend them to anyone! Our day was absolutely perfect.
Response from the Vendor on 02/20/2020
Yoly, thanks for the great review!! You were a gorgeous, easy to work with bride and we hope to have 100's more just like you!!
I totally enjoyed my experience with Weddings to Go on my most special occasion of my life. I was very nervous, so was my husband and my family was able to attend. The photo shoot was amazing, at sun down, and everything was so relaxed and professional. It is a day that I will always remember not just for being married, but for the experience. MC
It's been 12 years and we still remember how delightful and relaxed the occasion went. Ray and Eileen made the process easy and straight forward, allowing us the joyful opportunity to engage each other in our beautiful ceremony. Eloping with a beach wedding that is officiated by Weddings to Go Key West was definitely a key to our un-washed up marriage! Make your date as special as ours was and call Weddings to Go Key West now.
We wanted short, private and sweet and we got all that and more! They were so friendly and the vows were beautifully said. They picked us a perfect spot on the beach and even allowed us to change our time to an earlier one since the New Years holiday traffic was nuts! Very sweet couple who made our day!
Ray and Eileen made our special day extra special!
Our wedding was just the two of us, but they made us feel like it was just as important to them as if we had a ton of guests and a big ceremony. Eileen handled the ceremony part and it was so meaningful and romantic. And Ray was the best, coolest photographer I’ve ever met! I usually hate having my picture taken and feel really awkward the whole time. But Ray was so funny and reassuring that I loosened up almost instantly. He made us laugh and feel really good about how the pictures were coming out and we were able to just relax and have a great time while he was snapping away (and the pictures came out AMAZING and were uploaded the next morning, by the way).
We came in really nervous, but left elated after a beautiful ceremony at sunset and a fun photoshoot. It’s a family business and they definitely treated us like family. If you’re looking to get married in Key West and want s night you’ll remember forever, these are your people!!
Eine perfekte Hochzeit! Zu allererst möchte ich mich bei Weddings to Go bedanken, es war perfekt! Wir haben das Sweet & Simple Paket von Deutschland aus über Internet gebucht, was super geklappt hat. Am Tag der Hochzeit haben wir uns direkt am Smathers Beach getroffen und los ging es... die „Standesbeamtin“ war super, sie hat schöne Worte gefunden und uns gut begleitet! Und die Fotos (im Paket enthalten) sind wunderschön. Die Fotografin hat sich Zeit genommen und tolle Ideen für die richtigen Motive gehabt. Das Wetter war super, die Location toll und alles hat gepasst!
Response from the Vendor on 11/28/2019
English Translation: A perfect wedding! First of all, I want to thank Weddings to Go, it was perfect! We booked the Sweet & Simple package from Germany via the Internet, which worked out great. On the day of the wedding, we met right on Smathe...
rs Beach and off we went ... the "registrar" was great, she found beautiful words and accompanied us well! And the photos (included in the package) are beautiful. The photographer took her time and had great ideas for the right motives. The weather was great, the location was great and everything was fine!
I can not say enough wonderful things about Ray and Eileen and Weddings To Go! We were married on Smathers Beach on 11/19, and everything was PERFECT! From the first email conversation, all the way through the ceremony itself, everything was smooth sailing and Ray and Eileen were so easy to work with. They really took care of absolutely everything, which made planning the rest of our trip so enjoyable, and eased any concerns I had about pulling off a "destination wedding". We literally just showed up to beautiful decoration, an amazing steel drummer, friendly smiles, and a sunset that could not be beat...there was nothing that the missed! The live stream went beautifully, and we had so many people able to watch, that weren't able to make the trip with us, that it made it really special. The pictures came out amazing, and I can't wait to see the final videography! I know that it will be just as incredible as everything else. Thank you Ray and Eileen for making our wedding everything we ever dreamed it would be, and more!
Can't say good enough about this company!
We had such an amazing experience. They have been extremely professional and accommodating since we have first contacted them and they made our special day magic and flawless...Pictures are simply stunning!
I would HIGHLY recommend this company to anyone planning their wedding in Key West.
I found weddings to go after being left hanging by another wedding vendor southernmost weddings. I had spoken to Daniel at that facility and he told me that he was going to get right back to me with information, as we were two weeks away from our wedding and we were eloping. He never returned my call, even after I texted him again asking him if I needed to send him a deposit, figuring that money would make him respond back to me. After not hearing anything from him for a full week with one week left to go before we left on our vacation, I reached out to Eileen at weddings to go and she answered all my questions efficiently and quickly over the phone with a pleasant attitude and shared my excitement for my special day. She returned all my phone calls and emails very quickly, and she even recommended a florist that could do my flowers and a woman to come right to my hotel room and do my hair and makeup for me. When I was thinking of doing the wedding in the afternoon she steered me un rhe right direction and change my time so that we wouldn't be melting on the beach and uncomfortable. They came to our hotel picked us up brought us to the beach and perform the ceremony, and then Ray her husband took beautiful photographs which he sent to us in an email link so that we could share them with all our friends and family. After the wedding was over, they return your marriage license to the courthouse and submit it, and then it gets sent to you in the mail after no muss no fuss. It was simple sweet and exactly what we wanted, and there was no BS involved, we were nervous enough about our trip and getting everything done without our family finding out. I would highly recommend Eileen and Ray at weddings to go for any of your wedding needs, they have many things to offer or the simplest sweetest easiest wedding that you can possibly imagine. Very courteous, down-to-earth, and professional, my husband and I are very happy with everything they did for us and we would highly recommend them to anybody getting married in Key West, especially if you don't know the area, they will help you with everything.
Weddings To Go was a phenomenal choice for our wedding in Key West! Everything was so simple and stress-free. I would highly recommend choosing them as your Key West wedding planner because their email response time is PHENOMENAL, the treated us with nothing but respect and never made us feel less appreciated than other customers with larger budgets (ours was a meager $700). I am so appreciative to this company for making our day so special and smoother than I could have imagined. Thank you Ray and Eileen!!!
This was my personal experience and my opinion of what happened on my wedding day: I can't believe how I was treated by the owner and wife of the company. Ray was extremely rude to me even before the ceremony began. He wanted to take pictures before we started so he began taking pictures of my daughter and step daughter. I told my daughter she needed to move just slightly and Ray yelled at me to "Stop!!" and then told me to "Turn around!" I was truly shocked at the way he spoke to me. Then, he yelled at my mother too. He was extremely disrespectful to me, my mother, my husband and one of my guests. He yelled at my guest for having a camera and told her she needed to leave. Leave? I can't believe that a day that was supposed to be magical and beautiful was ruined by this man's poor attitude and unprofessionalism. I cried so much after the wedding because I couldn't believe what happened. He was unapologetic and acted like our concern was none of his. I beg any bride to NOT use this company!! There are other reviews from people who had a horrible experience! Look at those reviews and look at how the company responds. Then judge for yourself. DO NOT USE THEM!!
Response from the Vendor on 06/25/2019
We would like the opportunity to respond to James and Michelle Hutson's review.
We are limited regarding what we can say here due to a pending defamation legal action by us against him stemming from a previous rant on another website attackin...
g our owner personally, so badly that the website immediately removed Mr. Hutson's review from that site.
This is what we can say:
Please feel free to go to our website, go to “wedding albums”, and search for :
“James and Michelle Hutson 2019-06-21 “.
This was a very small budget $699.00 elopement package.
There were a total of 11 people at this wedding, including the Bride, Groom, 2 children, and parents.
Our responsibilities:
* Bamboo arch with decorations. Done.
* Fresh hand tied bouquet and boutonniere from the Florist. Done.
* 6 pm. Start time. Done.
* Officiant. Done.
* Professional Photographer. Done.
* 120 edited images on our online albums page . Done.
* All images were edited...and available for viewing at 8:30 am. the next morning
* Legal endorsement of Marriage license and filing with the Court. Done.
Everything in our contractual agreement was satisfied...as promised.
** When you examine their online album, pay close attention to see if you can find one photo out of the 120 provided....where anyone looks stressed, upset..etc?
No, you can't....because there aren't any. And the camera only shoots....what it sees.
** Does the Bride appear upset or about to cry in ANY of the images? No, she doesn't.
**Does it look like “her day was ruined”? NO...it doesn't. (Because it wasn't .)
** Please pay special attention to the very last 5 photos....of James and Michelle. Do they look the least bit upset....to you? No...they don't. In fact, they're both smiling.
Those last 5 photos were taken just 60 seconds before we left.
Look closely. NOBODY crying. NO bride crying. EVERYBODY is happy.
How do they explain that? They're lying. That's how.
The bottom line:
We have a contract for a reason. When the Bride, 6 months earlier, told us that they might bring their own Photographer, we said “that's fine”....just please let us know ahead of time for our scheduling. We perform in excess of 600 weddings a year. We must schedule everyone's wedding well in advance for planning. This was a June wedding....on a Friday evening, which made Photographer availability even more critical. We explained that.
Had they wanted to use their own Photographer...it wasn't a problem, as long as we knew about it in advance and approve. It's no big deal.
They decided to go with us. So we scheduled it .
When we arrived at the beach, however, there was a woman there with a camera taking lots of “posed” photos.
When we asked her to please stop and head down to the wedding site, she refused. She completely ignored us.
* We asked her a second time a few minutes later again to please refrain from shooting while we were, to which she replied with a snotty remark...and kept shooting.
At that point, we asked the Bride if she would prefer that whoever this woman was shoot the wedding...instead of us? (We were being serious. She could have shot the wedding.)
Her answer was no. She wanted us to. (This was well before she walked down the aisle.)
We had no idea who this woman with the camera was, but what we did know was that she was interfering. We asked her 3 times to stop...and she refused again.
We finally gave her an ultimatum...her...or us.....and she finally put the camera down.
To be clear, this woman wasn't just a guest taking snapshots. We have no problem with that. You can see guests with cell phones all over the place in many of our weddings.
This woman, was intentionally interfering, and trying to get the attention of the wedding party etc. while we were shooting.
We have a contract, and this behavior was in direct violation.
At that point, we could have simply walked away. We didn't.
* Oddly, this Groom emailed later that evening, and asked us to send him a copy of their signed contract, which we did...immediately.
It appears....that was the first time that he had read it ! (The Bride.....is who booked the wedding...not him.)
Not really sure why the Bride or the Groom didn't just ask whoever that was to simply put her camera down...but they didn't. Hmmmmm. How about that?
Truth be known, they actually wanted this woman to take lots of photos, and they were going to do whatever they damn well wanted to do.
We politely asked for her to refrain, and when that didn't work, we insisted....and they didn't like hearing the word no.
That's what really is going on here.
This Groom is obviously lying, and is now evidently trying to scam us into giving him his money back. Not happening.
All 120 wedding images can't be wrong.
We are Professionals. We are absolutely not going to be scammed, disrespected or ignored...by anyone...including this couple and their little Photographer friend.
Enough said.
This post is all my opinion and my viewpoint of the experience my wife and I had with Weddings To Go in Key West.
Consider yourself warned... read their contract carefully. The tone of their contract comes across to me as harsh and should have been a red flag to me of what was to come. Also, check it over for spelling and grammar errors. You may find some.
First, we felt rushed through every part of the process. The first time was months in advance when they demanded we tell them who photographs our wedding, well in advance of the agreed upon time. We had to tell them to back off. I overlooked this and felt like this may be just someone having a bad day.
Next, we arrive in Key West, which has a gross seaweed problem (google it before you book a trip... there are no beaches to swim in without rocks or seaweed) and I call the company to ask if the beach we are getting married on has the same seaweed problem. The person who answers snaps back “seaweed isn’t a problem!” I told her that I wasn’t insulting her at all, merely asking questions because I don’t know and want to have expectations set correctly in advance. I overlooked this as her having a bad day.
Flash forward to the day of the wedding. The archway is nice, the company arrived on time. All is going well until the owner of the company (also the photographer) speaks at my wife in a tone we took as horribly snappy and tells her to step back and get out of the way from brushing her daughters her out of her eyes. Wow! Then my guest has a basic camera you buy at Best Buy and wants to take a shot for FB. She is not a pro. He told her to put the camera away. Ok, no issue. She put the lens on. But then in front of my entire wedding party and with me and my wife at the alter he loudly said that this wasn’t good enough and she must put it away. But she had no where to put it! It’s a wedding. I heard him say aloud “only one of us shoots this wedding!” Everyone’s head turned. I was devastated. I had to speak up from the alter! Afterwards, my mother-in-Law, and two other guest tell me he had an attitude with them. He made all of us feel uncomfortable. I personally found the entire situation to be bizarre and I felt their behavior to be strange and unnecessary. We felt like nothing but a dollar sign to him. I attempted to talk to the owner afterwards but I got no where. My guest heard him call me a name as he walked off, and he yelled back at me that he owned the company. In other words, just get over it! My bride CRIED ALL NIGHT because of this company. In emails to reconcile this afterwards he told me my words were ignorant. So now I’m ignorant because I call you out on your behavior? Our entire wedding day was ruined for us and our guest because Weddings To Go, in our opinion, treated us horrible, showed no enthusiasm, and left us in tears over our wedding day. And the owner may respond to this on this forum. Check out his other responses on other bad reviews. Check out his tone and how he responds. Then make a judgement for yourself who is telling the truth. I’m trying to do a bride and groom a favor and save them the disheartening realization that their wedding day has been ruined.
I personally absolutely do not recommend Weddings To Go to anyone on this planet wanting to get married. My experience with them has been the worse experience I’ve ever had in my life.
In our opinion, Weddings To Go treats weddings as a money grabbing business, not as a special moment.
Response from the Vendor on 06/25/2019
We would like the opportunity to respond to James and Michelle Hutson's review.
We are limited regarding what we can say here due to a pending defamation legal action by us against him stemming from a previous rant on another website attackin...
g our owner personally, so badly that the website immediately removed Mr. Hutson's review from that site.
This is what we can say:
Please feel free to go to our website, go to “wedding albums”, and search for :
“James and Michelle Hutson 2019-06-21 “.
This was a very small budget $699.00 elopement package.
There were a total of 11 people at this wedding, including the Bride, Groom, 2 children, and parents.
Our responsibilities:
* Bamboo arch with decorations. Done.
* Fresh hand tied bouquet and boutonniere from the Florist. Done.
* 6 pm. Start time. Done.
* Officiant. Done.
* Professional Photographer. Done.
* 120 edited images on our online albums page . Done.
* All images were edited...and available for viewing at 8:30 am. the next morning
* Legal endorsement of Marriage license and filing with the Court. Done.
Everything in our contractual agreement was satisfied...as promised.
** When you examine their online album, pay close attention to see if you can find one photo out of the 120 provided....where anyone looks stressed, upset..etc?
No, you can't....because there aren't any. And the camera only shoots....what it sees.
** Does the Bride appear upset or about to cry in ANY of the images? No, she doesn't.
**Does it look like “her day was ruined”? NO...it doesn't. (Because it wasn't .)
** Please pay special attention to the very last 5 photos....of James and Michelle. Do they look the least bit upset....to you? No...they don't. In fact, they're both smiling.
Those last 5 photos were taken just 60 seconds before we left.
Look closely. NOBODY crying. NO bride crying. EVERYBODY is happy.
How do they explain that? They're lying. That's how.
The bottom line:
We have a contract for a reason. When the Bride, 6 months earlier, told us that they might bring their own Photographer, we said “that's fine”....just please let us know ahead of time for our scheduling. We perform in excess of 600 weddings a year. We must schedule everyone's wedding well in advance for planning. This was a June wedding....on a Friday evening, which made Photographer availability even more critical. We explained that.
Had they wanted to use their own Photographer...it wasn't a problem, as long as we knew about it in advance and approve. It's no big deal.
They decided to go with us. So we scheduled it .
When we arrived at the beach, however, there was a woman there with a camera taking lots of “posed” photos.
When we asked her to please stop and head down to the wedding site, she refused. She completely ignored us.
* We asked her a second time a few minutes later again to please refrain from shooting while we were, to which she replied with a snotty remark...and kept shooting.
At that point, we asked the Bride if she would prefer that whoever this woman was shoot the wedding...instead of us? (We were being serious. She could have shot the wedding.)
Her answer was no. She wanted us to. (This was well before she walked down the aisle.)
We had no idea who this woman with the camera was, but what we did know was that she was interfering. We asked her 3 times to stop...and she refused again.
We finally gave her an ultimatum...her...or us.....and she finally put the camera down.
To be clear, this woman wasn't just a guest taking snapshots. We have no problem with that. You can see guests with cell phones all over the place in many of our weddings.
This woman, was intentionally interfering, and trying to get the attention of the wedding party etc. while we were shooting.
We have a contract, and this behavior was in direct violation.
At that point, we could have simply walked away. We didn't.
* Oddly, this Groom emailed later that evening, and asked us to send him a copy of their signed contract, which we did...immediately.
It appears....that was the first time that he had read it ! (The Bride.....is who booked the wedding...not him.)
Not really sure why the Bride or the Groom didn't just ask whoever that was to simply put her camera down...but they didn't. Hmmmmm. How about that?
Truth be known, they actually wanted this woman to take lots of photos, and they were going to do whatever they damn well wanted to do.
We politely asked for her to refrain, and when that didn't work, we insisted....and they didn't like hearing the word no.
That's what really is going on here.
This Groom is obviously lying, and is now evidently trying to scam us into giving him his money back. Not happening.
All 120 wedding images can't be wrong.
We are Professionals. We are absolutely not going to be scammed, disrespected or ignored...by anyone...including this couple and their little Photographer friend.
Enough said.
We chose W2GoKW because of the packages they offered - we chose the Hot Tin Roof luncheon package as it fit our vision perfectly. Throughout the planning process, Ray and Eileen answered every question (and there were a LOT), made every attempt at accommodating requests, additions and/or changes. They were honest in their opinions, and you could tell they weren't just trying to make an extra buck. They truly care about their business and the couples who hire them. In the end we got everything we wanted and then some! Their staff was amazing on the day of - we couldn't have been more pleased with our officiant Sondra, our photographer Eva and our designer/coordinator Diane. I can't wait for our vow renewal so we can use them again!
LAUGHABLE!...ALL LIES!!!
ANYONE who rated them 5 stars MUST BE A FAKE! This is the very 1st time I've EVER written a review on a company whether I had the best experience or the WORST, but this is my first time writing a review>>>>> Weddings To Go Key West does NOT want you to actually READ their Contract! And if you ask them ANY questions about the do's and don'ts or if you probably have any questions at all, they will cancel your wedding on the fly, even on the DAY OF. It started off fun and easy, but then it got worse and worse! Super scary to work with. I'm generally a super easygoing, bubbly person... but man I tell ya, they are belittling, rude and crazily overemotional and their email responses to us were terrifically UNprofessional and uncaused for- lol this is almost a laughing matter. We'd NEVER, EVER recommend their services.
Response from the Vendor on 08/17/2018
Weddings To Go opted not to work with Verdell because of her insulting email to us questioning our integrity. She did not read the contract for comprehension, because if she did, she would have known that the particular clause she was referri...
ng to was for outside vendors that SHE WAS HIRING, not Weddings To Go.
Below is her response to our email her telling her that we would prefer that she go with another company as we did not feel we were a good fit and we would provide a refund in full....mind you, her wedding was scheduled just 3 weeks away from the day she booked it. This incident happened the day after she booked the wedding.
"I take full responsibility!
In no way did I mean to insult you and your company. My fiance and I just happened to have that question after reading the contract and wanted to ask/express our sincere concerns.
I loved speaking with you, Ray, over the phone and that is why we wanted to continue with your services.
My apologies if any offense was taken! Definitely not our intent or our character! :)"
After they begged us to reconsider our position, we then agreed to work with Verdell and her fiance and agreed to their requests. Here is our email back to her:
"Good afternoon, Verdell:
Lets move forward with your wedding. If you want your own photographer that's fine, you never did mention a videographer. It will be ok to use your own as well.
Rest assured that all of our equipment is well maintained."
Ray and Eileen
That afternoon Verdell responded that she and her fiance decided that we were right and that they should go elsewhere for services. They wanted a refund, which was processed IMMEDIATELY. Verdell was sent a credit receipt IMMEDIATELY but didn't read that correctly either and again asked for a refund. We had to explain that "credit" to her account meant the refund was processed.
All this for an $800 budget wedding package. Obviously, we made the right decision. By the way...we never had a signed contract with the couple.
Destination wedding great communication, fast responses, everything I requested I couldn’t have asked for more!! Great trolley service for 30 people, awesome hair and makeup by amber! Cake was tasty and delivered with no issues. Thank you weddings to go team for giving us our dream wedding!
5.19.18
Best best best!!
Dealing with Ray and Eileen was such a pleasure! They are so nice and accommodating. They helped so much and really made my wedding! I am forever grateful!
I would do it all over again with this company! Highly recommend!
My wedding was absolutely perfect thanks to these awesome people. I did a complete wedding with lunch reception. The only thing I arranged myself was hair & makeup. It doesn’t get easier than that! If I had questions, they were quick to respond & if I needed a change (like adding an aisle runner because I forgot about my lace train), it was not a problem. Also, the pictures were beautiful (and fast) and we received our marriage certificate the day we returned from our honeymoon!! I was so impressed!!
The owners are crazy.!!! Canceled my wedding two months before wedding. I was confused on flowers and asked for help. The owner Ray sent an email saying if our packages are confusing we are gunna cancel your wedding. I said I was sorry for saying the flower packages were confusing. He didn't care at all. He didn't care I had 40 people flying down. Didn't care I had invites sent out that I now have to get reprinted and send out again. Worst company ever. So crazy. All I wanted was help. I just hope no one else has to go through what our family went through
Response from the Vendor on 06/01/2017
"The owners are crazy!!!" Sort of says it all...doesn't it?
Based on the immature, self entitled rants that this couple has been leaving on the internet....is there any wonder why we decided to drop them as clients....for their $699.00 budget w...
edding package? (Didn't think so.)
I wanted a stress free easy wedding, and it was at first. I ordered everything online, a few extras, so just over $2000. I booked the videographer in January for my April wedding, then 4 days before the wedding they contacted me to say that I have to move the wedding up by a half hour. Mind you, this is after booking my salon appts and dinner reservations, which they were quite aware I had already booked. Luckily the salon and restaurant were very accommodating. On the day of, I had to call a cab to take me and my father to the location, I wasn't aware that their complimentary transportation for 2 needed to be booked (mind you, I spent an extra $250 for the limo bus for my guests). I had made it abundantly clear that I wanted to arrive after the guests and groom. I was told to show up at 6:30. The guests and groom were to be ready for pickup by 6, departing at 6:15. Well, 6:20 rolled around and no bus. I called WTG and Ray answered, saying he would contact dispatch and that it wasn't their fault. He told me to go ahead and take a cab, just go, he said, in a very belligerent way. So, flustered, I did. My father and I sat in the cab at Smathers beach and as I stepped out, the photographer rushed me back into the cab, since the bus was finally pulling up. It was 6:39. The wedding was supposed to start at 6:45, and there I was, waiting in a taxi for my guests to be rushed to their seats. That's when I received a call from Ray, watching my guests being hustled along. He literally screamed at me that the wedding is at 6:45, so technically they were not late. Then he hung up on me. I was in shock. It was minutes before I walked down the aisle and I had just been berated. Now, after reading other reviews aside from their website, I guess that I should have researched the reviews further. Luckily, the saving grace was that they didn't even bother to show up to the wedding, which I am grateful for. Anger is not an emotion one should be feeling on their wedding day. The photographer Eva and videographer Jamie were amazing and helped me get back to the focus I needed, which was to be happy that I was getting married! I really could have done without the whole yelling "we're not wrong!" and being hung up on phonecall though... This wasn't the only hiccup either, but I only have so much room to write. I am very happy that Eva took my pictures. Other reviews said that she is the best photographer that WTG has to offer, (I am happy with her photos) so I guess I got lucky there. Good luck and enjoy the Keys!
Response from the Vendor on 06/01/2017
This bride had a wonderful wedding, and truth be known....actually had no problems whatsoever.
Her "real" issue....is twofold:
1) She forgot to book our free transportation, and when one of the owners told her that it wasn't available, she to...
ok a cab. She could have booked a limousine, but SHE chose....to ride in a cab.
That....was evidently our fault....just like if it had rained....it would be our fault too.
2) She's not accustomed to hearing the word "no". That's obvious. Very unfortunately, one of the owners...who is a man, was "lucky" enough to have answered her phone calls. When he explained things....and had to tell her the "no" word....she went out of control. It happens. And we get to put up with nonsense like this....for $699.00 !
I have nothing but good things to say about Weddings To Go Key West. I was very apprehensive about having a wedding in which I had no control over planning anything, but there is nothing I would change. The ceremony was beautiful and perfect, Ray and Eileen were incredibly helpful, and everything turned out exactly as I had hoped. The only suggestion I have would be to have a coordinator on site. It seemed a little unorganized and the photographer tried to corral people up to get back on the bus to head to dinner, but she was preoccupied with taking pictures to pay attention to the guests. Other than that, everything was wonderful and I am very happy that my husband and I chose to go this route. We have beautiful memories and absolutely gorgeous pictures of the special occasion.
My wedding photos are amazing, and I cant find a bad one. I can thank Eva at Weddings To Go Key West. She was so nice and had great ideas on wedding photos. She was great to work with and will definitely recommend her to any people getting married in Key West.
They were very helpful in the beginning of the planning process, but as it became closer to the wedding I felt it was a lot harder to get in contact with them. They did offer suggestions for the reception. If you are wanting to personalize your ceremony I do not recommend this company. They would be great for vow renewal or an elopement, but NOT for a first wedding. Purchasing a package was ok-it made the planning simple- but did not give me a lot of choices unless I wanted to pay individual upgrade fees. I asked to meet the day before to review and I was told I would need to pay a "rehearsal fee". This is after paying $1699.00 for the ceremony and supplies. Our ceremony was planned to be on Smather's Beach at sunset unless there was a storm. The contract stated that they would reschedule the ceremony for the next morning if the weather was uncooperative. At 5:30, right before the transportation arrived to take us to Smather's, it started raining. I called Eileen and asked what the plan would be. When i called, she didnt know who I was or anything about the ceremony. She was extremely rude and short with me. She said "the wedding is cancelled." So I asked when we could reschedule it and she told me "I can't tell you that, you're going to have to wait. I have to get in touch with ALL the vendors and see what they can do." I was a little miffed because I was told it would be the following day if the weather did not cooperate, but she could not give me any information to tell my guests. I asked of she could send the officiant to our hotel and they would set things up and have the ceremony there. She got very huffy and rude and said "well I guess I can see what I can do." About 30 minutes later, the wrong musician with the wrong instrument showed up. We asked for a flute and they sent a harp- I asked why and she said that's what they told her and she was rude when I asked her to play her flute instead. The officiant had no idea what was going on- did not perform the sand ceremony correctly- which we had to pay extra for- and showed up in a ridiculous outfit. She sent the groomsmen in with out the bridesmaids so the girls had to walk in by themselves before the ceremony and the musician played the wrong song to walk out to. The photographer was rude and rushed us. We received our picture cd and half the pictures were blurry. Thank goodness we had a friend taking pictures and video as well. I know weddings can be stressful and the bride can be irrational. I was stressed but I do not feel as if I was irrational at all. I was very disappointed and disgusted in the service of weddings to go and I would never recommend them to anyone.
Response from the Vendor on 06/01/2017
Good word...."irrational".
Performing in excess of 700 weddings....a year, we run in to all sorts of different personalities.
Whenever it rains before a wedding.....be assured...it's OUR fault that it's raining.
We reached out to this part...
icular bride because we wanted to see all of the "blurry" photos shot by our "rude" photographer. We told her that we would be happy to examine them and edit them wherever possible. (No response.)
People must remember at all times that they are getting married....OUTDOORS. Sometimes...it rains. All over our website and in our contract , it states that there is no "plan B" if weather is inclement...."and that we will make every effort to make arrangements for the following day with all of the vendors."
After this wedding, we have changed our policy and will not go to hotels etc. to perform a wedding in a room . It just never works out. We suggest a RAIN DATE....to every single client....for a reason. If it rains....everything after we notify the bride....becomes OUR fault. Ask ANY wedding planner.
Weddings to Go was the Perfect solution for a stress-free wedding on June 14th in Key West Florida. Ray and Eileen were there every step of the way and took care of everything! For things they couldn't take care of (hair and make-up), they were able to provide reputable referals for! Our wedding ceremony was perfect and I can't wait to see them again when we visit Key West and renew our vows!
They were great! I recommend them to everyone!!
They took all the work out of the wedding planning! Made the day super easy, and let us just enjoy!
The pictures came out wonderful... i just wish we had a little more time because there were a few poses that i didnt get
Weddings to Go Key West is awesome! They did my whole wedding from officiating to photographs and everything turned out perfectly. I didn't have to worry about any of the details because they had everything under control. My friends and family are still raving about the photos that were taken by Weddings to Go!
Everything was wonderful and beautiful. I was just upset that our ceremony was not religion, I had specifically asked for a religious ceremony. She must have forgotten. It was also terrribly windy on Smather's beach... was not prepared for that. Peter and Sharon are very nice and proffesional!
Everything about Weddings to go was perfect! They were on top of everything, quick to respond, VERY reasonable in price. You get way more than you pay for with them. They are nice and friendly and extremely helpful! My wedding was more than I could have imagined and I didn't have any worries. The flowers were beautiful, the steel drummer was amazing, the decorations impressed everyone. They do the photography as well and the pictures were good. The lady they set up to do my hair and make up did a great job too. I am a control freak and I stress over everything so the fact they impressed me all around amazes me. I would recommend them to anyone!
Website says several things that proved to be untrue. There is no password for preferred vendor list, no saving $ on license by mail, never received the personalized copy of our vows. They gave us the wrong flowers. Pictures were awful. They tell you not to let your family and friends take pictures. No other wedding photographer tries to tell you that. Thank god my family didn't listen or I would have no pictures of my moh or flower girl coming down the aisle. My family could not see or hear us exchanging vows because ray blocked their vision, sticking his camera right in our faces while we were actually saying our vows. I sent an email explaining why I was upset but still have not heard back. At least expected an apology or a refund on the wrong flowers.Extremely disappointed. Do not use this company.
Awesome, Eileen and Ray were the best, they handled all my needs, Will recommend to anyone having a destination wedding in Key West, Florida.
Ray & Eileen are great! They make wedding planning a piece of cake. We picked what we wanted out of their packages and it was easy breezy from there. Of course, me being the detail oriented person I am, I stressed more than I needed to. Eileen was quick to reply to every email I sent with questions, and believe me there were a lot of emails! Once everything was all said and done, there was no need for me to stress. They took care of everything! We just showed up and got married! The pictures are beautiful and the memories will be forever.
It was fantastic, All i had to do was go online pick a few things out and show up. Ray and Eileen took care of the rest. My big iffy was the pictures, but they ended up perfect. loved every moment of the wedding and couldn't have asked for a better day. It was beatuiful.
Weddings to Go made everything so easy from day 1. They were very helpful with suggestions and making our special day anything but stressful!
I would recommend them to anyone wanting a stress free wedding in beautiful Key West!
Great stylist
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