Wendy's Bridal Cincinnati

hly highly recommend!

t I found THE DRESS! She is amazing at finding your vision and working with it until you get the right dress. I love this place!

I loved. Every person I had an interaction with was very kind and willing to help with anything I needed. They made the trying and buying process very easy and had all the information I needed ready to go! I recommend Wendy's to everyone.

chose the dress I chose. She even let me try it on 3 different times. My experience was truly magical and I cannot wait to wear my dress on my big day!

remely comfortable. They also had plenty of affordable dresses. Definitely don’t hesitate to book an appointment with them!

ittle to no direction going in there. When another bridal party started picking apart the dress I tried on and I started crying, she handled it professionally and made me want to continue the appointment when the rude strangers made me want to just go home. Michelle also helped to create my dream dress by custom ordering a few things on an already perfect gown. I could not recommend Wendy’s enough, especially Michelle. She made sure I felt like a bride, and I can’t wait to pick up my dress from her.

many beautiful dresses. I thought the layout of the dresses within the store was very organized and easy to go through based on size and style. I walked in picked out a couple dresses myself, and then met Jean who worked with me the rest of the afternoon. I showed her pictures that I found online, she glanced at them and knew exactly where to go and grab whatever she thought I would like. Jean made me feel like a queen. I felt beautiful in every single dress that I tried on. I truly believe she was the reason that I had such a wonderful experience. I highly recommend her!

d sister-in-law both found their wedding dresses here and now I get to share in their beloved experience of Wendy’s Bridal!

for my wedding dress when all my bridesmaids were in town. My consultant was friendly, but I don't feel like she really got a sense of my style and helping me find something that was truly me. I felt rushed to choose between options that I wasn't really in love with. I also didn't like that they couldn't give me the name of the dress, in order to see if I could find it anywhere else for a better price. They could only give me the designer/brand name and their specific store UPC number for the dress. Lastly, at the other store I went to, the consultant laid the dress out carefully with a clear hole for me to step into and then she would bring the dress up around me, so I didn't step all over the dress while trying to get into it. At Wendy's, my consultant did not seem to take as good of care with the dress, leaving me to fumble through the dresses myself, stepping on excess fabric, and nearly tripping at times.

n I was storing it. I called Wendy's in tears to discuss my situation and they were so helpful. We ended up finding the EXACT same dress in the same size, color, etc. It was a miracle. They were able to get me the new dress within a matter of DAYS. I am so beyond grateful for the staff after that traumatic experience. I highly recommend them!

nd around $1000 and that I was getting married in three months. However, when the consultant Michelle came over, and I said the same thing, she seemed very dismissive and basically told me I wouldn’t find anything there, except for maybe some of the clearance dresses and that three months really isn’t enough time (I have since planned almost everything in two weeks because I just want a small and intimate wedding). I said I still wanted to look around. She wasn’t helpful as I looked around and was really more in the way, saying things like “so you’re not really finding much?” when I had just tagged a wedding and then “That dress is $1,200, you sure you can do that?” My friend was ready to leave after her poor treatment and while I must admit, it felt like the clip from Pretty Woman, I was there to try on dresses and no one was going to stop me doing this. I have good self confidence, so I didn’t let it phase me, but I can imagine how devastating this experience could have been to many brides. Once she took me to the dressing room with four dresses, her attitude did get better and she was more helpful. Maybe she realized she was being dismissive or maybe it’s because she saw my $450 Kate Spade purse and figured I could spend more, I’ll never know. She was fine after that, minus her mask hanging down half of the time, which seems ironic in a shop that specializes in items fitting perfectly. I left seeing a dress that I liked that was $1,200, but wanting to find a better dress because I really didn’t want to give her my business after her poor treatment. Fortunately, my next shop was at Something New, Borrowed, and Blue, where my consultant was very accommodating and actually helped me find dresses in my preference vs getting in the way. I ended up buying a dress for $1,300 from SNBB and would have felt extremely comfortable buying my second choice dress at SNBB for $1,400 as I was very torn between these two. It’s unfortunate that the Wendy’s consultant judged me as soon as I said my ideal price. The only reason I am giving Wendy’s a two star is because the other staff were nice when I got there.

se dresses are amazing as well!! I loved my experience!!

nd you to visit Wendy’s!

ommend Wendy’s and even more Jean ♥️

re than accommodating and took me in right away even without an appointment. I found my dream dress and the process of trying on, purchasing, and picking up was a breeze! I would recommend Wendy's Bridal to all brides.

! So many options.

t they would take care of it. This was early July. The correct dresses did not arrive until August 1. I get married in September and my bridesmaids will now have to scramble to get alterations completed. I asked the manager if there could be anything done to assist with the alterations due to the inconvenience of having to wait an additional month to receive the proper dresses. The managers response was not the issue. The fact that they contract out the alterations is not the problem either. The problem that I have with Wendy’s bridal as the fact that that manager(different than the first one) made absolutely zero attempt to even act as if she was concerned with the fact that I was put out by their mistake. When she delivered her response it was very dismissive and almost as if It were an inconvenience to her that I requested a way to resolve this and remedy it so that I felt valued. No attempt was made. On the way out she pat me on the shoulder in a very sterile and uncaring way saying good luck with your wedding with a tone that made me feel as if she were shooing me out of her store like I was a bother. Would I ever recommend Wendy’s bridal to anyone? They had a good selection, and were professional, until today.

ess that was dead on what I was looking for! I was thrilled! I put it on, started to fall in love with it, and then got a little stressed. I didn't want to make a bad decision! I teared up a little and needed some time to sit in the dress and consult with the people I brought with me. My consultant sat and watched me struggle and cry over the decision and only then did another consultant walk by and mention the dress was $1900... $400 over my budget. I looked at my consultant sheepishly looking back at us- ashamed that she had gotten caught. What kind of person watches a bride CRY over the stress of the decision while HIDING the price of the dress??! Talk about emotional trauma. She clearly was just trying to make a sale and didn't care about me at all. I cannot stress how TRAUMATIZING the whole experience was. She tried to make up for it by lowering the price to $1686, but this was still above my budget and she only tried this after she was caught hiding the real price. I cannot believe Wendy's would put someone like this on their staff.

tions for me. I felt she really listened to my family members and me. We found my dress quickly, it was the fourth one I tried on! The store is really nice and had a lot of options for different styles. You have to wear a mask and can only bring a total of 4 people, but I was thankful to be able to shop and have the dress in time for my wedding. Michelle even took the time to give us advice on our bridesmaid dress options.

duled my appointment and they worked with my needs so that I could have the best experience bridal dress shopping ever. I said YES to the dress and so far I’ve not had any issues.

in the yes/no pile, and then making the ultimate decision! I came out smiling so wide and so incredibly obsessed with my dress! Everyone had a great time trying on dresses for about 2 hours, and I was lucky and had the store to myself! The dress arrived a little earlier than planned, and we had no issues! The custom length on the gown was perfect and helped me to save a lot of cost on alterations (my gown had a LOT of lace and beading detail). The pickup was easily scheduled and there were no issues with the dress. My experience was great! Thank you!

five dresses to try on and after the 4th, the consultant tried to tell me I was done. I had to point out my last dress to try on. The second I walked back into the room the consultant told me to get dressed. I was told upon arrival after the first five the consultant would pull dresses for me once she had a sense of what I was looking for. I left feeling uncomfortable and embarrassed.