Wedding Gowns at Great Prices in ALL Sizes!
Sarah Kollai
MANAGER
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Wendy's Bridal Columbus is a Dublin, OH-based dress company specializing in wedding couture. We believe that everybody is beautiful! For 50 years, we've helped brides of all shapes and sizes find the right style to flatter their figure—and rock their gorgeous look. We make it easy for you! Many bridal shops simply do not carry a good plus size selection, or they say they can order a dress in your size, but you can't try it on first. We feel that this practice unfairly limits your options and makes the dress-shopping experience much more stressful than it needs to be.
At Wendy's Bridal Columbus, we have built up one of the largest selections of designer wedding dresses in Ohio, with more than 100 styles in sizes ranging from 18 to 34. With the help of one of our knowledgeable stylists, we will do our very best to find the perfect bridal gown for you!
What You'll Love About Wendy's Bridal Columbus
The team will go above and beyond to ensure your wedding look is everything you've dreamed of. Wendy's Bridal Columbus offers in-house alterations with a group of skilled seamstresses who have the expertise to find the perfect fit.
Woman-owned Business
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Details
Accessories
Cover Ups
Wraps
Hair Accessories
Headbands
Pins, Combs & Clips
Tiaras
Sashes & Belts
Veils
Dresses
Bridesmaid Dresses
Mother of the Bride Dresses
Wedding Dresses
Fashion Services
Alterations
Bridal Stylists
Custom Designs
Group Discounts
Plus Size Available
Private Appointments Available
Gown Collections
Awards and Affiliations
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Meet the team
Showing slide number 1 out of 2
- Sarah KollaiManagerI have always loved helping people see themselves in the beauty that other sees them. Working in bridal was a natural extension of that desire to help others feel special and beautiful. Being here at Wendy’s for the past several years has been a great experience. Seeing my brides beam when they find “the dress” makes me so happy and fulfilled. When I’m not working at Wendy’s, I enjoy spending time with my wonderful husband of 11 years whether we’re playing games, seeing a movie, or enjoying a beautiful afternoon at the zoo.
- Lila Wilson CraigSales ManagerI began my career in bridal in 1989 on the encouragement of my mother. I knew quickly that this was something that I was going to do for a long time. Many trends and styles have changed over the years, but this one thing has not. I still feel honored and privileged everyday to be able to help brides as they plan one of the most important days of their lives. I am the mother of three beautiful grown daughters. In my personal time I love to garden with my husband, travel, enjoy nature, and be adventurous with cooking. I am a foodie and a wine enthusiast.
Reviews
4.1
out of 5.0629 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Wendy’s Bridal garnered high praise from multiple reviewers for its personalized service, knowledgeable staff, and extensive dress selection. Stylists like Clare, Lil, and Susan were commended for their attentive assistance in helping brides find their dream dresses within various budgets. The inclusive atmosphere, diverse styles, and seamless alterations process made the overall experience memorable and stress-free for many, earning Wendy’s Bridal high recommendations for brides-to-be seeking their perfect gown.Review photos
Showing slide number 1 out of 9
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Ana S
Highlighted review.
5.0
12/28/2024
I started my wedding dress search at Wendy's bridal and I found the absolute perfect dress! Magdalena, my stylist, was superb. I picked a couple types of dresses and then she helped me narrow down what I was really looking for with a couple options that she chose. She took my all of my input from the variety of dresses that I tried on and pulled the most gorgeous dress for me. She was patient and thoughtful and brought a great energy. Wendy's bridal has a great selection of dresses and she stayed well within my budget. I never felt pressured to make a decision or like there was a sales pitch, they truly wanted me to be happy and find my perfect dress. My experience at Wendy's bridal was everything I could have ever dreamed and I cannot recommend them enough.
response 12/30/2024
Thank you so much for your kind words! 💕 We’re thrilled you had an amazing experience wit...
h Magdalena-she loved helping you find your dream dress! Wishing you all the best on your journey to ‘I do.’
Karissa G
5.0
2/08/2025
I’m so glad I went to Wendy’s Bridal. Clare and the owner were very personable and took the time to know me and my family. Clare helped me trial and error with the styles and colors that best fit me. She was very positive and made me feel very comfortable throughout the whole process. I wouldn’t have found my dream dress without her! Their dresses are high quality but budget-friendly. I will definitely be coming back to Wendy’s Bridal for my bridesmaids’ dresses!
response 02/17/2025
Karissa, thank you so much for your kind words! We absolutely love Clare too—she’s amazing...
! We’re so thrilled you found your dream wedding dress and can’t wait to see you again for your bridesmaids’ appointment. Congratulations! ✨💍
Any questions?
Stephanie M
5.0
1/07/2025
Loved my experience here! Lil is amazing at having a great eye for dresses and was able to help me build an amazing dress with sleeves! 10/10 would recommend!
response 01/07/2025
Thank you, Stephanie, for your amazing 10/10 review! Your kind words mean so much to us, a...
nd we couldn’t agree more – Lil is incredible! Your wedding photos are absolutely beautiful, and you looked stunning. It was such a joy to be part of your journey. Cheers to your forever together!❤️❤️
Maura P
5.0
1/06/2025
I cannot rave enough about my experience at Wendy's Bridal! From the moment I walked in, I felt welcomed and excited about finding the perfect dress for my upcoming wedding. Susan, my stylist, was absolutely amazing! She took the time to understand my vision and preferences, making the entire experience feel personal and special.
With her expert guidance, I tried on several stunning dresses, but it was when I put on "the one" that I truly knew I had found my dream gown. Susan's enthusiasm and support made the moment even more memorable. I felt like a bride the moment I said "yes to the dress!"
Wendy's Bridal offers a beautiful selection of dresses. My wedding dress traveled to Bar Harbor, Maine where I married my best friend in a Maggie Sottero dress on a beautiful Friday in June.
I highly recommend them to any bride-to-be looking for their perfect gown! Thank you, Wendy's Bridal, for helping me create such special memories! 💖
response 01/07/2025
Thank you so much for your thoughtful review, Maura! We absolutely adore Susan too, and we...
’re so glad she was able to make your dress shopping experience special. Your wedding photos are stunning – you looked absolutely breathtaking in your Maggie Sottero gown! Congratulations on your beautiful day, and thank you for letting us be a part of your journey. Wishing you all the happiness in the world!❤️
Kaitlin O
5.0
1/02/2025
I had a wonderful experience at Wendy’s Bridal Columbus! From the moment I walked in, I felt warmly welcomed and well taken care of. My consultant, Lila was incredibly attentive, knowledgeable, and genuinely excited to help me find a gown that suited my vision. She listened to my preferences, offered great advice, and made the entire process feel seamless and stress-free.
The selection of gowns was stunning, with options to fit every style and budget. While I ultimately did not purchase a gown here, I truly appreciated the personalized and thoughtful service throughout my visit.
I highly recommend Wendy’s Bridal to any bride-to-be looking for exceptional service and a memorable shopping experience!
response 01/07/2025
Thank you so much for your kind words, Kaitlin! We’re so happy to hear that Lila helped br...
ing your vision to life and provided great advice along the way. Best of luck as you continue your journey to find your dream wedding dress. Your recommendation to future brides means the world to us – thank you for your support! Wishing you all the best! ✨💜
Savannah K
5.0
1/01/2025
Elora was a dream!! With my wedding only 4 months away, she was determined to help me find a dress! I was able to walk out with a dress I adore & finally feel excited for the big day!
response 01/02/2025
Thank you so much, Savannah, for sharing your kind words about your experience with Elora...
! We’re thrilled to hear you found your dream dress for your wedding in just four months—how exciting! Elora truly is amazing, and we’re so glad she could help make this special moment even more memorable. Congratulations, and we can’t wait to see your vision come to life on your big day!
Grace R
5.0
12/31/2024
I’m so happy I chose to come to Wendy’s bridal for my wedding dress! Sarah was so helpful & made sure I tried on dresses that fit exactly what I was looking for. The whole staff cares about your experience & making sure you love your dress. I had such a fun time & would highly recommend this shop to anyone who is looking for a dress!
response 01/02/2025
Thank you so much for your thoughtful review, Grace! We’re delighted to hear you had an am...
azing experience with Sarah—she truly is incredible, and we’re so lucky to have her on our team. Congratulations on finding the one! We’re so grateful for your kind recommendation and wish you all the best as you prepare for your big day!
Sarah M
5.0
11/13/2024
Elora!!!! What an incredible stylist and support! Comfort and joy was my prayer for my experience wedding dress shopping, and being a curvy girl, Elora made the experience everything I prayed for and more! Was a gift. Lil was also so kind and warm vibe. Saying YESSSS to the dress was made so easy at Wendy’s Bridal! Thank you!
response 11/23/2024
Thank you, Sarah! Your kind words mean so much to us—we loved being part of your bridal jo...
urney!
Brandy J
5.0
11/10/2024
Wendy’s bridal had several dresses in the style that I was looking for. My stylist was very professional and friendly. I did not feel pressured at all. All of the staff were great and I found my perfect dress! Highly recommend!
response 11/23/2024
Thank you so much, Brandy, for your kind words! We’re so grateful to have been part of you...
r special journey. Your sweet review means the world to us!
L S
5.0
10/15/2024
I was one of those annoying brides who was EXTREMELY picky about what I wanted in a dress--for a long time I was convinced I did not want a white dress, did not want anything too "big" or "poofy," did not want too much "doily-looking" lace, etc. Not only that, but I wanted it all for an extremely affordable price (under $1k was my goal). I tried numerous vendors around the Columbus area, all of whom were lovely but either out of my modest price range or who did not have the dresses I want. Wendy's Bridal was my last choice before I was going to custom order online. And then I found my dream dress--$700 on clearance in exactly my size, a blend of both a white and mocha color. It was magical. In addition, we worked with one of their in-house seamstresses who, despite having a PERSONAL EMERGENCY the entire time she worked on my dress, never missed a deadline. I also asked for numerous complicated alterations (removing straps, creating off-the-shoulder straps, creating a back, adding boning, etc.) and everything was executed beautifully. The women who work there are so kind and patient and really make you feel like you are not too "picky" etc. I cannot recommend Wendy's Bridal enough!
response 11/23/2024
Thank you so much, LeeAnn! We’re thrilled to have been part of your journey and are so gla...
d we could help you find your dream dress. It means the world to us to share in such a special moment with you!
Kim K
5.0
9/16/2024
Wendys was just amazing! My bridal party and I did the Pearl appointment and Kathleen was amazing to work with. She took time to understand what I was looking for and my style. She did a great job providing options that fit the style I thought I wanted but also grabbed other options to help confirm the direction I was thinking. She helped me say yes to the dress! I needed some alterations which I happily trusted the Wendy’s team to handle. Inha was wonderful to work with and altered my dress to perfection. Thank you, Wendy’s for making me look and feel stunning on my wedding day!
response 11/23/2024
Thank you, Kim! We’re so happy to hear you enjoyed your Pearl Appointment with Kathleen an...
d found your perfect dress. It was such a joy to be part of your special moment!
Amanda A
5.0
8/27/2024
The staff at Wendy’s Bridal was great to work with! I went looking for a “general idea” on what style I wanted for my dress during their summer sale, and I ended up getting a dress I fell in love with for my September 2025 wedding!
response 11/23/2024
Thank you, Amanda! We’re so glad you came in, got inspired, and found the one you loved—yo...
u just never know where the perfect dress will be waiting. Thank you for letting us be part of your journey!
Clare W
5.0
8/04/2024
Wendy's has the best selection of plus size gowns in the city, their consultants are fantastic and the in house alterations can't be beat.
response 08/15/2024
Thank you Clare!
Samantha M
5.0
7/27/2024
Elona was great... my first wedding bridal shop and she helped me find the perfect one... she listened and knew all the right questions to ask... loved her bubbly nature!
response 08/15/2024
Thank you for your kind words! Congratulations!
Lizzie K
5.0
7/14/2024
Found my dress here yesterday for my July 2025 wedding. Sarah B. is amazing. She was funny, patient, and so kind. I love the dress I chose and cannot recommend them enough!!
response 07/15/2024
Congratulations Lizzie! 💜
Heidi P
5.0
7/02/2024
I am so very happy that I worked with Wendy's Bridal and Inha, in particular, in anticipation of my wedding day! Kathleen helped me to find the perfect dress at Wendy's, and then Inha worked wonders to custom fit the dress for everything I had imagined and even better than I had imagined it! Inha was so incredibly kind, attentive to detail and sincere. It was evident that she was passionate about her work and wanted it to be just right. I could not have been happier! I'm just sad that I could only wear it the one day! :) Thank you so much, Inha!
response 07/15/2024
Thank you, thank you, thank you!💜
Brittany B
2.0
6/30/2024
At first, I was so happy with this business. I was able to find my dress during my first meeting and the dress was gorgeous! During alterations, it was not made clear to me how my dress would be tailored, and there was a large miscommunication about how the dress would look when finished. When I picked up my dress, I was upset with how the bottom hem looked (blocky 2-3in hem - not what I wanted). I thought the seamstress knew what I was talking about when I asked about the hem at my 2nd fitting, and she did not. After I arrived home and my mom saw me crying, we returned to the store to try to get a resolution. One of the women was rude when we arrived and asked if either of us sewed and told us there was nothing to be done without explaining very well why. I realized while we were there that there was no way to resolve the hem issue, as the seamstress removed fabric from above the original hem and then sewed the hem back to the dress. On the way out, someone asked us to tag them in wedding pictures. This business offered nothing after the miscommunication on their end but wanted publicity. It left a bad taste to the whole experience. The dress was still gorgeous, and I got so many compliments, but this should have never happened.
On top of the miscommunication with the hem, once I was in my dress on my wedding day, I realized that it was hemmed slightly too long, something that was not an issue at my second fitting.
response 07/09/2024
Dear Brittany,
Thank you for taking the time to share your feedback with us. We are truly...
sorry to hear about your negative experience with alterations. Your satisfaction is very important to us, and we regret falling short of your expectations.
Your concerns about the hem and the fitting process have been noted, and we are committed to addressing them to ensure this does not happen again in the future.
Our store owner will be reaching out to you personally to better understand the nature of the miscommunication and see what can be done to resolve this issue to your satisfaction.
Thank you for your patience and for bringing this to our attention.
Mary C
5.0
6/18/2024
I had an excellent experience shopping and selecting a Mother of the Bride dress. The designer, Kathleen was very knowledgeable, and patient and offered excellent advice on which dress to select.
response 07/15/2024
Thank you Mary! Glad you found the perfect dress. 💜
Kirsten M
5.0
5/28/2024
Lila was perfect. She found great suggestions and made me feel simply beautiful and was just so kind and patient. I couldn’t have had a better first experience ever and I FOUND my dress. Thank you for all your help!
response 07/15/2024
Thank you Kirsten! 💜
Melissa B
5.0
5/26/2024
The set up here was pretty efficient. I picked out a few that I wanted to try, we did that, discussed what I liked/didn’t like about each, then the stylist went and pulled some others that had the parts I liked and didn’t have the parts I didn’t. It was an overall great experience. I didn’t feel rushed, and I found a great dress at a reasonable price.
response 07/15/2024
Congrats Melissa! Thank you!💜
Natasha R
5.0
5/19/2024
Great experience from start to finish. Everyone was friendly and super helpful. Finding my dress was a fun experience, and everyone that came shopping with me felt included, but the stylist that helped me was always in control. All of my alteration appointments were even more fun as the seamstress was so personable and worked so hard to make my dress just right!
response 07/15/2024
Thank you Natasha!! Congratulations, and many thanks! 💜💜
Kaylenn S
5.0
3/22/2024
I recommend Wendy’s bridal to all brides. The team is so wonderful. They are very nice, sweet, and they listen to your comments & concerns. They really try their best to make your dream come true. I wanted the best of two worlds and they delivered. I am so thankful I went to Wendy’s Bridal and said “ yes to the dress”
response 07/15/2024
Thank you for your amazing comment! Congratulations on finding your perfect dress. 💜
Abbey B
5.0
3/14/2024
I will recommend Wendy's to anyone who is going dress shopping but I will ESPECIALLY mention it to anyone who is plus-size! Do you know what it's like to go to a bridal salon and have the sample size 12 barely fit over your butt and then you're standing in the mirror trying to envision you looking beautiful on your big day but are distracted by the sausage rolls from the elastic clips helping keep the gaping back from flying open? I went to Wendy's and they have EVERY. SINGLE. DRESS in a 12 and a 22 so that EVERYONE can get an idea of how they will look. I also did my alterations here, which were the same price, if not better, than a few of the independent seamstresses that I checked out around Columbus. Truly a one-stop shop. I wish I got married more than once so I could have the experience of trying on dresses more than once! :)
response 07/15/2024
Thank you Abbey!💜💜
Jacqueline K
3.0
12/31/2023
Thankfully I had gone dress shopping at another store before Wendy's, otherwise I wouldn't have had any idea what sort of dress to get. They give you 3 clips to put on dresses you want to try on and other than that there's not really ANY guidance. So make sure you already know what you're looking for. I had called ahead about my dress budget and been told they had plenty of new options in that price range, only to get to my appointment and find out that only the dresses that were discontinued "off the rack" were anywhere close to my budget so I did feel lied to and couldnt even find 3 that were my size in my price range. Size 8 btw. The ONE saving grace was my Seamstress Lana. She was AMAZING at each appointment and helpful with explaining the alterations. If not for her, I would not even recommend this store for your wedding gown if you are under a $2000 budget. Staff was nice enough but not very helpful when picking out dresses or helping you determine what you're looking for. I lucked out with an off the rack dress that was a size too big that Lana was able to tailor down to fit me thankfully.
response 01/04/2024
Hi Jacqueline!
Thank you so much for your review. Unfortunately, our Off-The-Rack select...
ion changes daily, especially when it comes to sizing and price options. We are truly sorry that initially it was difficult to find dresses that fit your needs but we are so glad that there was one that was your dress to say YES to! It was waiting for you and only you 😊😍. We are also pleased to hear that you enjoyed your services provided by Lana. I know she made you dress fit to perfection. If you would like to discuss this further please do not to hesitate to call us at 614-336-9100, EXT 5 or email us at customerservice@wendysbridalcolumbus.com.
Thank you,
Wendy’s Bridal Columbus
Saundrea E
5.0
12/02/2023
From the 1st step in the building to walking out finding “the dress” my experience was absolutely amazing.
response 07/15/2024
Thank you for your kind words. Thank you!💜
Haley H
5.0
11/22/2023
From the time we arrived to the time we left, I felt like a special guest at Wendy’s. They listened closely to what I wanted and built an experience around those things. They took extra time to assist me in selecting the right vail and worked with me to ensure I had the correct size dress.
lil was the stylist I worked with and she was such a kind, proffesional and thoughtful individual. She ensured that each dress i tried on met my budget and my timeline.
Overall it was just a wonderful experience and I would recommend Wendy’s to anyone!
Amanda E
5.0
11/01/2023
I absolutely loved my experience at wendy's! I am a plus size bride and was still able to find the perfect gown, off the rack, and get appropriate alterations completed in time for the big day.
response 07/15/2024
Thank you Amanda!💜 Beautiful pictures!😍
Tiff H
5.0
10/09/2023
I made an appointment at Wendy's and upon arrival was introduced to my stylist, Lila. I was solo, and without any inspiration pictures. I told Lila I didn't have a particular style in mind, and just wanted to try on a few different dresses from the off-the-rack section. I picked out three and when I tried them on, we talked through what I liked and didn't like about each dress and she helped me figure out what I was looking for. When I went back out to look around, I saw a dress that I thought I might like on me based on my conversation with Lila. We took it back. I tried it on. She zipped me up. And when I saw myself in the mirror, I knew it was the one! I met Lila's eyes in the mirror, and she knew too. Thanks to her, I had a quick and easy experience and found the perfect dress in less than an hour. It was perfect! I'd recommend working with her to any bride!
Julia B
5.0
9/08/2023
I can’t speak highly enough of Wendy’s Bridal! Lila was amazing and so helpful in helping me find the perfect wedding gown! Every one of the staff members was friendly and welcoming as was the environment. Beautiful dresses, beautiful atmosphere. Lila listened and truly understood my style and was incredibly knowledgeable of their products and seamstresses. I cannot wait to walk down the aisle in my perfect wedding dress and can’t thank them enough for helping me!
Kayt D
5.0
8/30/2023
I used Wendy's Bridal for my wedding gown and bridesmaid dresses for my 8/5/23 wedding. I was beyond pleased with their service and professionalism. They were readily available for any questions or concerns, and ultimately helped me choose the perfect wedding gown and bridesmaid dresses. I had several people tell me that my wedding gown was the most beautiful they had seen, and I tend to agree :) I would absolutely recommend Wendy's Bridal Columbus for your wedding gown and bridesmaid dress needs!
response 08/31/2023
Kayt ,
Thank you so much! You are such a beautiful bride! These photos are absolutely st...
unning and we are SO happy to be a part of your special day. From start to finish you and everybody who shared in your journey have been wonderful to work with! Congratulations and cheers to the married life! ❤️
Elyssa H
5.0
8/19/2023
Elora spent so much time with me and allowed me different angles, different poses, different veils - literally anything that I needed to feel confident. Very happy with my experience and left feeling confident - did not felt rushed out- she really took her time with me. I really appreciated it
Abigail M
5.0
7/27/2023
I shopped at Wendy’s for my dress. After having a negative experience at another store, I was scared to try another store. Wendy’s was absolutely amazing and my stylist Kathleen was like my fairy godmother. She listened to everything I wanted in a dress and took her time to know me and my style. She made me feel so comfortable throughout the whole process. There are too many words to even describe her and this experience. I can’t wait for my dress to come in! Thank you Kathleen and Wendy’s Bridal for making my dream come true.
Tammy R
5.0
7/17/2023
I couldn't have asked for a better experience. We wanted to only go to one store and we picked the right one. Lila was amazing.
Jess P
5.0
1/29/2023
I scheduled an appointment, and was paired with Sarah Lynn. She was absolutely Amazing!! The whole experience was super fun! From beginning to end! She found the perfect one for me.
I’m so thankful I went to Wendy’s Bridal!
I would highly recommend this Bridal shop for your BIG day! ♥️
Nicole M
5.0
10/31/2022
I had the most amazing experience finding my wedding dress here. My consultant Lillian was so helpful and friendly and kept my budget in mind and was also able to offer so many great suggestions. Me being a midsize bride I was nervous to dress shop, but I can happily say that I found the most amazing dress with Lillian's help!
McKenna S
3.0
10/03/2022
Had a great experience shopping for and buying the dress but had a pretty negative experience with the seamstress/alterations.
Jordan H
4.0
9/07/2022
Wendy's Bridal was a great wedding dress shop. It was the second shop that I visited, and after trying on seven dresses I found the perfect one. The only thing that could have been better about Wendy's was maybe some privacy. The brides all try on dresses in the open and it feels like less of a tailored experience.
Rebekah H
5.0
6/13/2022
I had a great experience at Wendy’s. As an introvert I was very nervous going in and had a nice time. The seamstress did an amazing job and added a special fabric heart to the inside of my dress to commemorate my grandfather and father.
Katie S
5.0
5/31/2022
I got my dress here last weekend and my consultant was Lil! Lil hands down made this the best experience for me. I showed her 3 options that I wanted to try, explained what I did and didn’t like about the ones I tried on and ended up with the perfect dress because of her expertise. Lil has experience as a seamstress so could explain to us how alterations would effect the dress. Lil was so considerate and respectful when taking about dresses and how they fit my body. Lil was very conscious of my budget and didn’t show me any dresses above my budget without my permission. After the appointment I received an email from Lil that was beautifully written describing my dress and experience. That was the cherry on top. The store itself had a great selection of gorgeous dresses. I will be recommending Wendy’s to everyone that asks!
Jessica M
5.0
4/17/2022
I found exactly what I was looking for in my wedding dress at Wendy’s Bridal! I also bought a beautiful hairpiece from them. Everyone I worked with was amazing, from the salesperson to the seamstress! I highly recommend Wendy’s Bridal!
Jessica K
1.0
3/26/2022
BRIDE (and party) BEWARE! Today was the very first time my friend tried on wedding dresses. I scheduled an appointment at Wendy’s and had another appointment somewhere else after that just to keep browsing. We got to Wendy’s and the first question was “what’s your budget” which would’ve been fine except I already told them when I scheduled the appointment what the budget was. But we told her again and her second question was “do you have any wiggle room there?” Ugh, okay still could be an understandable question but was starting to feel not good. We got passed that and I explained that my friend hadn’t tried anything on before so we’d likely need to start with different shaped dresses to see what she liked or didn’t. The consultant asked if she had any dress inspiration photos so we showed her a few and her first comment was “well those dresses are double your budget.” Okay, rude. Why not just ask what she was drawn to in the dress instead of pointing out that she can’t afford the dress?! So then we were told we could pick out three dresses only and said something about clips but she was gone measuring the bride and no clips were given so myself and the other bridesmaids started browsing where we were told we could. I picked out a dress and was carrying it (carefully, not touching the floor etc) and the consultant shows up and tells me not to take things off the rack. I guess we were supposed to clip them with clips we never got? So I apologized and she ended up taking the dress to the fitting room. She saw me looking at another one and told me the other one I picked was similar so not to add this one to the options because “we were late and she didn’t want us to run out of time.” We arrived MAYBE 7 minutes late for a 90 minute appointment. I tried to explain to her why it was different but she just said no so we didn’t ever try it on. The first dress the bride tried on she felt like her back was too exposed so I asked if we could put a veil on to see if that made her more comfortable. The test veils were right in front of us. The consultant said “no, you all just need to sit down!” Wait, whaaaat?!? She was rude throughout. Kept making comments about not leaving without buying a dress because they were off rack and somebody could come in at any time and buy the dress. We were the only group trying on dresses the entire time we were there and the store was closing in just 3 hours… pretty sure we were safe to take an hour or two to think. Then I mentioned we had another store we had an appointment at and the consultant’s whole demeanor changed. She kept asking where until I told her and the she proceeded to laugh and badmouth this other store. It was unbelievable! And then had the audacity to tell us not to tell the other store owner what she said about her. So unprofessional. I will NEVER refer anyone to this store again.
response 07/26/2022
Jessica, Thank you so much for providing us with an understanding of your recent experienc...
e with our team. We understand and are sorry that it was not the experience you hoped for. We strive to help brides select dream attire for their special day, but we always like to confirm the budget once again at the beginning of the appointment to ensure our goals are aligned. We do provide clips as well for the bride to use, and we apologize if there was any confusion on how to select a dress for her to try on. We also hold our staff to a high standard of service, and greatly appreciate the opportunity to reflect on the appointment. We wish you and your party the very best. Sincerely, Wendy's Bridal
Bethany M
5.0
1/25/2022
I had an amazing experience when shopping for wedding gowns. This is the first place I went. Lil was my consultant and was very knowledgeable. I told her what I envisioned, and she got it exactly right! She also provided great feedback and guidance. Each experience I had, including trying my gorgeous gown on and alterations, was amazing. I am so glad I went to Wendy's Bridal for my gown!
Rachel B
5.0
11/05/2021
Wendy's Bridal made the process of finding and ordering the perfect dress, getting alterations, and final preparations so easy! Through multiple postponements, they worked with me and fit me in at the last minute when I forgot to book my pressing appointment before my wedding. Lana, the seamstress, was so great to work with, and she listened to all of my requests and concerns and worked them out beautifully! Loved everything about my experience!
Jenae L
5.0
9/25/2021
Everyone was very knowledgeable, skilled and friendly. They helped me find a dress I never could have even dreamed. All in my budget too :)
Anna S
5.0
8/19/2021
I had wonderful experiences getting my dress at Wendy's! My dress was the second one I tried on, and I think I knew it right then, but I wanted to try on more dresses to be sure. I visited another salon after my first appointment with Wendy's and was amazed at how much better the Wendy's experience was. I went back and got my dress the next week! I also worked with Lana for alterations, who is absolutely amazing and clearly loves to see her brides happy. My dress fit like a glove and made me feel beautiful. Thank you to the whole Wendy's team!
Rebekah G
5.0
7/03/2021
Wendy's has a great dress selection! I worked with Lil to find my dress and she was always able to offer suggestions based on what I did and didn't like. She was also able to help me envision the straps I was wanting to add to my dress. I also worked with Kathy for alterations. She was awesome and so kind! My dress fit perfectly! I highly recommend Wendy's Bridal!
Aderonke I
5.0
6/22/2021
All I can say is go and you will not be disappointed. I went in apprehensive about finding a dress that I would I love, in a price range that I was comfortable with. But the sales associate presented me all types of dresses, was patient, and the dress I ended up picking was not what I originally envisioned, but it was perfect, and I felt like a princess all day!
Diamond S
1.0
5/29/2021
I unfortunately had a terrible experience here. This was the first bridal fitting I went to, to find my wedding dress and I left disappointed. When my family and I arrived we met with our consultant and she wasn’t welcoming at all. It seemed like she didn’t want to help us at all. I made it known to her this was my first dress fitting and explained to her what I wanted in a wedding dress. She asked me if I knew my bridal size, which I thought was weird because I just told her this was my first fitting. She then seemed irritated she had to measure me and after measuring me she shows me where the dresses that I would fit was located. I thought she was going to help me find dresses I described or pull some options for me but she didn’t. She left me alone. It was hard to even look at the dresses to see if I would like them or not. So I just started picking random dresses to try. At this point my family and I were fed up with the lack of help I was getting with the experience. I’m the bride. I’m suppose to be excited and happy trying on dresses but instead I was just ready to go. She didn’t help me into the dresses at all. During me trying on dresses she left us alone for what felt like over 20 minutes at least in a dress. I was more than ready to change and was ready to ask for a manager, to find out the consultant helping us was the store manager, Lila. Though I did find a dress I liked, I wasn’t really ready to say yes to the dress but just me saying I liked the dress she was already pushing numbers and prices down our throats and ready for us to make a deposit. I went to other shops after this experience and I was surprised how all the other shops and my experience was 100% different and made me excited again for my wedding day. I wouldn’t suggest this shop to any of my friends or family and disappointed that the manager had a terrible attitude towards their customers. Her attitude didn’t change until I said I liked a dress and was talking numbers.
Sophia W
4.0
4/14/2021
Wendy's Bridal helped me find my wedding dress and veil, and did an amazing job altering my dress! It was difficult finding the style I wanted to go with, and while the stylist assisting me pulled many dresses for me, I felt that at times she did not listen to my requests. They did not have many off-the-shoulder dresses, which I found to be the style I liked the most, and the stylist said their seamstresses could add on "straps" that hung off the shoulders to any strapless dress - which was awesome! Once I decided on that, though, she decided to pull some dresses for me that were not strapless and that we could not alter to make off-the-shoulder, which was confusing and frustrating. Because my maid of honor and mother are more assertive than me, I did end up finding a beautiful strapless dress that I could add straps to for a great price!! The main reason that I still give them 4 stars is because their seamstress Lana is THE best!! She altered my wedding dress about 8-10 sizes down, made straps out of leftover hem material, added 2 bustles, AND made me a matching face mask!! She always made sure that I was comfortable and that I liked the alterations she was making. She was very honest, gave me great advice, and accommodated me in every way. She went above and beyond, and I appreciated her help and kindness so much throughout my planning process!
response 04/19/2021
Hello, Sophia, thank you for sharing your experience with us. We are so happy to hear you ...
found your dream dress and had a positive experience with our seamstress! However, we would like to apologize that you felt frustrated during your experience trying on dresses. Our consultants are highly trained with years of experience and have found that many women fall in love with a dress that they never even expected they would like. We want our brides to make sure they try on a variety of dresses so they find their dream dress and have absolutely no regrets after their purchase. If you would like to discuss your experience with us further, please don't hesitate to contact us. Sincerely, Your Wendy's Bridal Team.
Katie S
5.0
2/23/2021
My experience at Wendy's was fantastic! This was the only salon I went to, and after trying around 10 dresses, I ended up buying the first dress I tried on. Lil was my consultant and she was fantastic. She was incredibly knowledgeable, and helpful and very respectful of my budget. Overall, the dresses at Wendy's were very reasonably priced. I was able to bring 3 guests (with COVID restrictions) but we had a wonderful time and I cannot say enough good things about Wendy's and my experience with them!
Jordan M
5.0
1/09/2021
Wendy’s was such a great place and and overall perfect experience. Sarah helped me find my dream dress and I honestly couldn’t have done it without her help. She not only wanted me to find exactly what I wanted but her advice was the best. I’m so glad I found my dream dress at Wendy’s!
Patricia P
5.0
1/04/2021
I purchased my dress from Wendy's in December 2019 for my September 2020 wedding and I had a fantastic appointment. Kathleen was my bridal consultant and she was very helpful and experienced. We chose to have alterations done there as well and dress fit beautifully. My bridesmaids purchased their dresses at Wendy’s as well. Had a great experience with this bridal salon and would recommend to others!
Katie H
5.0
12/31/2020
I had a fantastic experience here. Susan was an excellent stylist who carefully considered my preferences and chose gowns for me to try on accordingly. I found a dress I loved but it ended up not being the one, but I definitely don't regret shopping here!
Melissa V
2.0
12/20/2020
I was looking for a dress that was relatively simple and elegant (not much lace or beading) with a fitted bottom and there were not many options for this style at Wendy’s. If you’re looking for a style like mine, I’d say skip this place. Most of the dresses are either blinged out with lace and beading or are a strapless ball gown. They didn’t even have any options with only beading on the top with a simple skirt. It seems like they haven’t updated their inventory to match more modern styles and most of what they have is very traditional bridal with lace appliqués all over the place. I’m surprised they didn’t have more variety. All of these dresses I tried on were very pretty but most were not even close to the simple style I want. I was disappointed because I requested my certain style and even gave style numbers and examples of dresses (from brands that the website says they carry) and there was nothing like that included in my consultation.
response 12/22/2020
Hello, Melissa, we appreciate you sharing your experience with us. We are sorry that you w...
ere unable to find the dress that you were looking for. Our consultants always like to pull a variety of dresses for our brides because, often, they fall in love with a dress they haven't even considered. We understand that the dresses that we offer may not be the style that some brides are looking for but we appreciate you stopping by and giving us a chance. We hope you are able to find the dress of your dreams and we wish you a lifetime of happiness! Sincerely, Your Wendy's Bridal Team.
Tracie S
5.0
12/13/2020
I loved my experience with Wendy's! It started with them taking our temperatures and providing sanitizer, which made me feel reassured that they were taking covid seriously. They let me pick out some dresses to try and offered some suggestions as well, and I ended up finding the dress of my dreams. The team was so helpful and really made the day so unbelievably special. Thank you!
Jessica D
5.0
11/10/2020
My whole experience at Wendy’s has been awesome so far. I worked with Meaghan and the whole process was seamless. I felt safe with their extra precautions and was able to try on many dresses before saying yes! I found my dream dress within budget, and I had the full experience of trying on a variety of styles. Meaghan was excellent about listening to my needs and suggesting options, as well as answering questions. I didn’t feel rushed or pressured. Definitely recommend.
Kelly C
5.0
10/26/2020
I loved shopping at Wendy's Bridal. They were great about helping me stay within my budget and finding the dress that was perfect for me. While I didn't buy my dress here, they were fantastic about helping me figure out what styles and colors I liked. I went in knowing nothing and felt so much more confident afterwards. I would have happily bought my dream dress from here.
Elise B
5.0
10/11/2020
Wendy's is a great bridal shop, with a large selection! I was very happy with my experience here
Rachel H
5.0
9/27/2020
I had the most incredible experience here. Jill was amazing and helped me find the dress of my dreams. She really got to know my still and spent so much time with. Absolutely love this dress shop, love my dress and love her. Thank you, Jill!
Gina M
5.0
9/26/2020
Wendy's Bridal was amazing! They care about what they do and they are determined to find bride's their dream wedding dress! They listen to what you want and also recommend some looks as well. I will recommend them to everybody!
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