White Dress Off the Rack

After a terrible seamstress experience, I went to White Dress Off the Rack with less than a month until my wedding. My attendant was so helpful, patient, and practical. The customer service was outstanding.

Olivia was a great stylist! She helped me find the perfect dress and really understood what I liked and what I didn't like. It made it for a great experience. My bridal party had a blast! Thank you so much for your help! I can't wait to get married in my dress! 😍

The store overall was lovely and had a great selection of dresses. Olivia was very knowledgeable and professional, and took the time to help me find the right dress. She made everything easy for me and I couldn't be happier. I definitely recommend white dress off the rack!

I worked with Olivia. I had the best experience. She understood what I was looking for and we narrowed it down! I walked away with a beautiful dress!

Amazing experience at OTR! I showed my stylist (Olivia who I HIGHLY recommend) two pictures of dresses I tried on elsewhere to know my style, along with the dresses they let you save prior to your appointment to have ready for you. She went and chose 3 dresses for me. The second one I tried on was the dress, but they were all great. You can definitely tell all the staff loves what they do. They make the experience amazing. You are 1:1 with your stylist and get a whole section to yourself + guests. I would recommend this place to every bride!

I found my dream dress at OTR! The staff was super kind and friendly! I loved the one on one experience I got and how my group had the whole store to ourselves. I would definitely recommend OTR to anyone looking for a beautiful dress at an affordable price!

Fabulous shopping experience!Alana & Sarah we’re both rockstars. They picked out the exact dresses I described and were on point! Very knowledgeable and offered a wonderful experience. Highly recommend!

I had a great experience at WDOTR - what I liked most was being able to preview their inventory and "liking" the dresses I was interested in so they were ready for me when I got there. I was also able to preview the prices before which was super nice. I was overwhelmed at other dress shops where I had to browse the racks and pick from hundreds of dresses. The only reason I'm giving 4 instead of 5 stars is because I was told the alterations I needed wouldn't be a big deal and it turned out I needed extensive alterations which almost cost as much as the dress. Otherwise it was a fantastic experience and I would recommend this shop to any bride looking for a gown.

Such a dream to work with the staff here! I ended up buying the 4th dress I tried on because they took my vision and picked out the perfect dresses for me. I cannot thank them enough for helping me find the dress that made me feel like my best self!

White Dress off the Rack was the only place I tried on dresses and I walked out with a dress right away! Sarah was incredibly patient and knew exactly what I wanted. She picked out a few dresses and then let me go back and browse the selection. She cared about my opinions and made the experience a 10/10.

I absolutely loved my experience at White Dress Off the Rack! Everyone was so friendly and helpful, I felt at ease from the time I went in to make my appointment onward. The virtual look book was one of the best parts. Getting to look at dresses with my FMIL was so fun, and it made the appointment run so smoothly because all the dresses I loved were already pulled and ready to go. I could not be more in love with my dress, and their selection has some of every style so it's easy to try different looks.

EDIT: I can no longer recommend White Dress OTR and caution any who buy a sample dress in general, especially if it is damaged in any way. Despite the great experience I had in store (see original review below), it has been a nightmare getting the dress cleaned, fixed and altered, and I feel misled by OTR staff. As you could expect with any sample dress, there were a few imperfections with my dress (dirty, missing a few beads, missing buttons, etc.) that the staff assured me would be absolutely no issue. They said whoever I go to for alterations should have replacement beads and buttons, and if they don't, then I can just give them a call and they'd order them from the manufacturer. So I buy the dress and take it to the tailor they recommend, and of course she doesn't have the exact beads and buttons I need. I call OTR back, and they tell me they can't do anything because the dress is discontinued (which was the case when I bought it!!) and suggest I just buy all new buttons for the entire dress, which has 200+ buttons going down the back. The buttons are not traditional buttons; they are crystal beaded buttons and were one of the big selling points of the dress. Changing the buttons means changing the entire look, not to mention new buttons are EXPENSIVE. All OTR could do was give me a web address to a button store they found online. Aside from the buttons, OTR also made it seem like my dress would not need a lot of alterations. They said, "it fits you so perfectly! you should just need it taken in a bit at the waist and hemming, which you'd need to do with any dress," yet the tailor has now had to reconstruct the entire bodice. Luckily our tailor is magic, and she found a solution for the buttons and made it fit like a glove (although I'll admit it still doesn't look quite as nice as it did straight from the manufacturer). However, it has obviously come at a cost. I've now spent more on alterations than I spent on the dress (+$1200), plus +250 just to have it cleaned because it was a sample (not even including steaming and pressing before the wedding). It has also brought tons of unnecessary frustration and stress. I say all this as a word of warning to any brides who may think buying from OTR means saving money on a gown. It is very likely you could end up spending more than if you just bought your dream dress brand new, and don't let the staff make you believe otherwise. I recommend having a tailor look at something before buying if you truly think you found "the one." Original review: White Dress OTR was exactly the experience I didn't know I needed when finding my dress! It was the third and final bridal salon we visited over a weekend, and while it was fun to be in the hustle and bustle of the first two shops, it just felt like too much too fast for me to make a decision. We visited White Dress OTR on Sunday morning and had the shop to ourselves. [Staff} was SO helpful, understanding and patient as I tried on many different styles and some dresses multiple times until I finally decided on the one! The dress ended up being nothing like I thought I wanted, but they had a huge variety, and easily pivoted to nail down the right look. I never felt rushed or pressured, and the great price was an added bonus! Even though I didn't end up choosing any of them, I also really appreciated the fact that I could see photos of their dresses in advance and pick out my favorites. Would highly recommend the experience to any bride-to-be!

Definitely recommend White Dress OTR! The selection was gorgeous, Emily created an incredible experience. She has amazing sense of pulling together options that really fit what I was looking for. She was so helpful and made the process fun. This was the first and only shop I went to as a bride; the service, selection, and environment is unmatched in comparison to other stores i’ve been to with friends and family when they were searching for their dresses!

I cannot say enough about Off the Rack! From the moment I stepped in I felt comfortable and welcomed. Emily was amazing in helping me find my dream dress and was so patient and sweet throughout the entire process! Upgrade to the VIP treatment, you will not regret! Prices are great, selection is huge, and service is amazing! Thank you OTR team!!!

Absolutely wonderful place! Beautiful and unbeatable costs for wedding dresses. Emily was fantastic!

White Dress off the Rack was my third and final bridal shop I visited. I had my heart set on a very specific style, and Emily helped me find just the right dress! She was extremely sweet, supportive, and professional, and was quick to accommodate my requests. All the dresses in store were beautiful quality, and the prices were the best I’d seen for that high of quality. I would recommend to any bride who wants an intimate, friendly experience and a high quality gown. I cannot recommend this shop enough!

Emily at White Dress Bridal Off the Rack was a dream to work with. I was able to book an appointment to go look at dresses with two bridesmaids and my mom. We ended up having the whole store to ourselves which made it a very intimate experience. Emily was so patient and kind throughout the whole process. I thought I had found the one but I still wanted to attend my appointment at the other White Dress Bridal store. Emily stayed open at the store while I went and tried on dresses. Of course, I went back to purchase the dress of my dreams and I was able to take the dress home that day!

I would give this place an infinite number of stars if I could. The boutique has such a huge selection of diverse and extremely high-end dresses for every personality and bride (romantic vs. whimsical vs. classic vs. glam, etc) with the incredible bonus that they are at phenomenal prices (+50% off retail). I wish I could hire Emily to be my personal life coach. She was the most low-pressure, least-rushed, and overall positive attendant I’d worked with. You could tell she wanted me to find the right dress, whether it happened that day or not. I am not an impulsive person and like to think carefully on big purchases (both emotionally and financially) before I make them, which rings true being a COVID bride more than ever. I cannot thank her enough for understanding that I personally needed to take some time to step back and think before purchasing a dress. I’ve been raving about this place to all my girlfriends, do yourself a favor and make the visit :)

White Dress Off The Rack was the best experience I had! I went to four different shops and this was by far the best experience! They have an online portal to see the dresses before hand and you can “favorite” them! They have them pulled for you already when you get there. They also let you look through all the racks and add more to try on. They have such a variety of dresses at amazing prices!! I got my dress for $500 and it’s usually a $3,000 dress! 😍 Plus, Emily and the staff are so sweet, honest, helpful, and so cheerful! They will be your hype people along with your bride tribe. They truly go above and beyond to make sure you find your dream dress! I would 100% recommend going here. You won’t regret it!

A little over a week ago, I said "yes" to the dress at White Dress Off the Rack! I worked closely with Emily and Anna, and they could not have been more kind, helpful, supportive, attentive, understanding, knowledgable, and encouraging. Both of them knew how to make me feel confident every time I tried on a dress! They were incredibly accommodating of my two visits to the store, once with my soon-to-be MIL and SIL and another time with just my mom. They always knew what to do with my interests in different dresses as well as what I liked and didn't like! I am in love with my dress, and I often find myself looking at photos throughout the day. The boutique is cozy and elegant! Shopping there feels like walking into a bit of a dream store. I couldn't recommend White Dress Off The Rack enough!