White Shanty Venue

I had an event at the white shanty not too long ago and it was the easiest and stress free experience i've ever had with a vendor. The owner was efficient, helpful and very accomodating of our (many) needs. To this day we still get compliments on how stunning our event was and a huge part of that was the White Shanty. Thank you so much, looking forward to booking again!

I have never in my life been so disrespected by a company. This is the most irresponsible, incompetent and unprofessional people I have ever worked with. I had booked a spot 2 months prior to my wedding and I told them we would call back and make the deposit. They told me that would be perfect and if someone wanted our spot and had a deposit ready they would give me a call before so that I could pay and officially reserve the spot. I get a call not even 5 days later and they told me someone had paid for my spot and "too bad for me". The offered 10% off (so like $20..) but there was "nothing else they could do". This is so outrageous, given the fact that I now have my whole wedding planned but no venue thanks to this company. I hope other people don't have the problem like I did and I definitely suggest spending your money elsewhere.

I reserved the venue a while in advance and went back several times to get an idea of the space and furniture provided. I was always greeted with a smile. I was nervous when they switched owners that they would change a lot and it wouldn’t be how I imagined the space or night going but they were so great! Nicest ladies who worked hard to make sure everything was how I wanted it. They also had rentals which made it easier for decorating!

Every detail was to our specifications, and the entire wedding day was absolutely perfect! We loved the professionalism and the kindness shown, as well as the absolute beauty of the facility. We would definitely book here again!!

Guys the pictures here are AMAZING. All our pictures turned out perfect, the lighting makes everything look good. We are obsessed and would recommend the White Shanty to anyone!

We had our wedding here and it was beyond perfect. My wife and I had such a lovely night here and we can’t believe anyone else would choose another place to have a wedding. Lighting is amazing tables are beautiful. Staff is helpful. We had someone three the whole time helping us set up and making sure we were comfortable.

Trying to plan a wedding when you are over 2000 miles away can be very stressful! The White Shanty was an amazing venue with owners who went the extra mile to help make this a magical event for my daughter. Not only did they provide me to the best florist I have ever worked with but every single suggestion that offered was top notch! They were available for anything we needed and went so far as to let us know that there was an incident on the highway that might delay our guests return home and made suggestions for alternative routes. That was so kind and so helpful! At the end of the night Hannah said, "Mom, it was everything I hoped it would be!" Music to my ears and heart. Thank you White Shanty for all that you did to contribute to her dream wedding.

I feel like they deserve a 5 star review. The space is really beautiful. Maybe the prettiest in Utah, and their prices are fair too. We looked for a while to find something different, but still classy and beautiful, and we were glad to come across them. The other reviews are right the pictures you get there are second to none, even an amateur photographer could do well. With that said the space is an old space so there are some corky things about it, like where the DJ needed to run power from and how the space is heated, but i feel overall it gives the whole experience a more real feeling. I loved having my reception there and know a few of my friends are planning their there as well after coming to mine.

Everything we hoped for and more. We will cherish the memories created at the White Shanty forever. And we have incredible pictures to help...

Venue was amazing, and the photos are even better. So glad we decided to have it at the White Shanty.

I'm giving this venue two stars because the actual building was five-star quality. It was beautiful and suited all of our needs; Nice and open and full of light. It was stunning, so I'll give them that. Our actual interactions, communication, and day-of experience with the owners was an absolute nightmare. Our initial walk-through was great and we were told upfront that if we wanted to have liquor at our wedding that it was fine and that there was no liquor insurance required. They said they had no required vendors we had to sign with and everything was good--so we signed our contract. Fast forward to a month before our event and I sent an email to them to just check in that everything was still on the schedule, etc. They then informed me that we had to re-sign our contract which stated that we had to go with their floral vendor (the vendor is their parents' business by the way) despite us having already paid our $3,000 floral bill. I declined and they eventually agreed to let us keep our florist because the florist's work "fit the brand" and it wouldn't be an issue. So that was handled. Then came the wedding day. Everything started out smoothly and throughout the day we saw the owner walking around the venue in jeans and flip flops with his kids scoping out the event. They mostly stayed out of view so that wasn't too huge of an issue, just not very professional. For our reception we had a small cooler in the back with bottles of liquor + expensive champagne for just the bridal party. Very discreet, not even available to the whole party. I got notice from our best man that the owner had heard there was alcohol and went through our bags, our cooler, the fridge, etc. and threw all of our alcohol in the dumpster. Liquor + champagne is not cheap!! He didn't get permission to 1.) look through our property and 2.) to throw it away. Once confronted about this he threatened repeatedly to shut down our event and said that it stated clearly in the contract that there was to be no alcohol-- absolute lie. I read and reread the contract beforehand to verify this. He threatened us with a fine and said that they can take legal action with the state for having liquor--also a lie. It was a private event and in the state of Utah there is no liquor license required for a private event where you are not selling it to your guests. Also, although this doesn't even matter--none of our party was even close to sloppy drunk! He hovered around until we finally had to end our event an hour early because he would not leave and was making everything uncomfortable for the wedding party who did nothing wrong. To top it off, we were initially told that when the event ended we were only responsible for cleaning up our own property, the vendors' mess, etc. Once my husband and I left they handed my mother in law a broom and a bucket and told her to sweep the entire building down and wipe down every table. I felt that this was the absolute last straw since this was not communicated to us at all. They were very rude to my mother in law which I did not appreciate. Again, the venue was stunning. But the way we were treated and lied to because it didn't fit whatever code of ethics they have was insulting and wrong from a business (and legal) standpoint. I would encourage anyone wanting to book here to be very, very cautious. You can't count on your contract to mean anything with them, so beware.

This review is really hard for me to write because my experience was good and bad so I will break it down into pros and cons. Pros: -BEAUTIFUL venue. Seriously. The space is insanely beautiful, and pictures turn out amazing because of the light. -It's a really fair price. I researched a lot of venues and for what you get it is definitely worth the cost. -It has indoor and outdoor space. -When I booked with them they had an open vendor policy which is something that was also super important to me. (The bad news is that I've heard they've changed this policy). Cons: -The AC isn't great. I got married in June and I was sweating a lot during the reception. -We had some issues with the service and professionalism that was given..... I got married June 24th and around Memorial day the owners put up a giant American Flag on the side of the building. And left it there. I really didn't want it in my wedding. My dad called and asked if they would remove it. He spoke to their receptionist/planner and after speaking with her and offering to pay a fee, she said they would take the flag down for my reception. I was thrilled. Then a day or two later the owner called my dad and said that it was too hard to take down and they weren't willing to do that. My dad offered them more money and they still said no. As a bride who has been planning this day for her whole entire life, I was a little upset that the venue I had chosen (that up to this point had been VERY accommodating) wouldn't take down a flag for me. I was expecting "bend-over-backwards" service but maybe that's my own fault for expecting the best. It also wasn't there when I booked the venue so it wasn't something I had been told would be there or was a part of any agreement. -I was told during my planning stage that I could not have confetti cannons at my send off. I asked them twice (because they kept posting video and pictures of other people doing it) and they told me no twice and said they fined people who did it. After my wedding was over they posted another picture of someone shooting off confetti. I commented on their post saying that it’s unfortunate that they are posting pictures to give people the wrong idea and then charging them unexpected fines over it when they are pretty much encouraging it with their beautiful photos. They deleted my comment. I commented again in response to someone saying that it was such a cool thing and said “it is cool but this venue doesn’t allow it and charges fines if you do it”. They sent me a private message saying that I needed to leave their business up to them and that they don’t fine people for confetti, and that if I didn’t stop posting untrue and negative remarks on their account they would block me. I responded and told them that I was sorry and didn’t know I was posting untrue information because I was only posting what they had told me previously. I told them I was sad that they didn’t allow me to use confetti but that I’m glad they changed their mind and was just trying to help other brides from running into issues. They never responded. I thought everything was fine but just realized today (a few weeks later) that they have blocked me from their Instagram page. I just find it really childish and unprofessional the way that they acted and I’m sad that even though my wedding was beautiful, now I have a bad taste in my mouth from the place where it all happened.

I loved having my reception at the White Shanty, but the planning leading up to it was difficult and stressful, with things being changed on us without us knowing after we had already signed the contract and paid in full. The communication was poor and frustrating and caused several setbacks. Also I would not suggest having a summer wedding there until they install A/C. We had our reception on the night of July 1st, and the building was very hot. We decided to end the dancing and the reception early because everyone was very sweaty and tired, and the 2 fans that were provided did not help. We were very concerned about the heat before we signed the contract 6 months earlier, but we were assured that a large swamp cooler would be provided. There was nothing to help with the heat in that giant warehouse except the 2 fans, and I was not expecting it to be so uncomfortable. Overall the White Shanty is a fun and unique venue, however, if you are looking for a stress-free, cost-effective, and comfortable place to have your reception, be wary.

I am the bride the other reviewer is referring to. This has literally been the worst experience we have ever had- not only with planning our wedding, but just with customer service in general. We booked White Shanty in January 2017 for our 2018 wedding. We were told multiple times both in person and via email that they were an open vendor venue. We paid in full and signed a contract to reserve our date. Months later we received an email stating that they didn't have a contract on file for us and they demanded a credit card be put on file by the next day or our date/money would be forfeited. They also informed us of a new policy that all weddings would need to go through their parents floral company, but since we had already booked a florist they would "allow" her to purchase the flowers from their company. We and our florist agreed, we sent them a copy of our original contract and we met with the owners of White Shanty the next day. At that meeting we were told all of our other vendors were fine, and were told to submit a new contract on Monday with our vendors listed and they would sign it and return it to us to reassure us that this would not be a recurring issue. We were also told to submit credit card info at the same time. We left being told our date/event was still 100% set. Come Monday morning when we went to send them the requested information, there was an email from WS waiting for us. They informed us that they had cancelled our wedding and we would receive a full refund. In less than 48 hours of being told our date was set, it was cancelled. When we called the owners to inquire as to why, we were told they reserved the right to change anything at any time, he was very sorry but they had to put a definitive date on the changes (that we and our florist agreed to), we can rebook within 6 months of our event, we would be refunded in full, they no longer wanted alcohol served at their venue because people have gotten too drunk, they weren't only cancelling our wedding there were 5 others they were cancelling as well, and he would send us our check that same day if we wanted. A week and a half later we had still not received our refund so we called to see what was going on. No one seemed to know anything about the refund, and even the owner said he had to call us back after he looked into it. Hours later we are told that it was never sent out and it must have been a miscommunication (even though we were told it would be sent on the 24th and their official email said the 25th). My fiance physically went to retrieve the check as they could obviously not be trusted to send it to us. Upon arrival the owner did not even offer an apology for the delay, she simply handed my fiance the check and our original contract (which if you remember correctly they said they didn't have a copy of). To add insult to injury the owner also took to social media to complain about 2 poor reviews that had been left by people who had heard about our situation, call them and us liars, and ask their followers/customers for positive reviews if they had had a positive experience with them to boost their ratings. This entire experience has been a nightmare. We would not have booked with them if we would have known what was in store, and we are simply hoping to save other couples who don't have as much time to find a new venue the headache and heartbreak we went through. If you have had a good experience with them, that is wonderful, but ours was a nightmare.