From the moment we walked in on our first tour the catering team bent over backwards to make sure we had everything we needed and wanted, for the price we were looking for. For finalizing the arrangements we worked with Sydney who is super bubb...
ly and excited, and amazing at keeping everything in order. She made the meeting for picking out colors/menus/etc. enjoyable rather than stressful.
The ballroom is gorgeous, and the courtyard for the ceremony is stunning and the perfect size to feel intimate even with 140 people. There's plenty of room to never feel cramped throughout, including the courtyard, cocktail hour, and reception.
The food is phenomenal, the wait staff is extremely courteous and go above and beyond, and the maitre d, Ty is basically Superman. Ty runs a tight ship; the groom and I were able to meet with him a few days before the wedding, hand over literally EVERYTHING that was needed the day of, and he had it under control. There was even an accident with the pumpkins/table numbers on my part requiring 3 pumpkins to be re-done; Ty told me to just bring him the new card-holder and he'd take care of it. Sure enough, the day of the wedding the table numbers looked amazing! Ty also assured that absolutely no issues made it to my husband or I, he handled everything himself, making the day completely stress-free for us.
The true hero of our tail, though, is Irma. Irma is one of the "captains" of the wait staff, and she's the most amazing woman ever. From the moment we got there for pictures, Irma was there for anything my husband or I needed. She actually bustled my dress (expertly, I might add), when the bridesmaid with a video of the bustle was not in the room yet. She's practically a magician, having anything we asked for within minutes of the request, including getting the child meals out early so the kids could be picked up.
The entire team is incredible, with major kudos going to Sydney, Ty, and the amazing Irma.