Without A Hitch Day Of Wedding Coordination
Boston and beyond
About This Vendor
Day Of Coordination for the Hands-on Bride/Groom
You spent months (probably years, even decades) planning your wedding and making sure every detail is in place. You've planned, you've tasted and tested, you've booked, and you're ready. Too often, couples rely on friends and family to carry out the plans on the big day. Leave it to the professionals! After hundreds of weddings coordinated across New England over the past five years, we have perfected our single package which includes the components that our clients need. Our simple Day Of Coordination offering covers two key pieces of event planning: the day-of and the support leading up to the event. Service includes: --Pre-event planning sessions, including consulting, meetings, and timeline creation --Vendor coordination --Ceremony supervision --Reception management
Details
Business Attributes
Woman-owned Business
Planning
A la Carte Wedding Planning, Day-Of Coordination, Full Service Wedding Planning
Wedding Activities
Rehearsals & Parties, Rehearsal Dinner, Wedding, Ceremony, Cocktail Hour, Day After Brunch, Reception, Rehearsal
Awards and Affiliations
Without A Hitch Day Of Wedding Coordination Reviews
Share your thoughts with other couples
Jessica was the best day of coordinator! She helped to keep me on track during the planning process and was there for everything us and our vendors needed throughout the day! She made our day so stress free.
Despite her being new to Without A Hitch, Kristen was fantastic. She responded quickly to emails, had a great sense of what we needed to accomplish in order to ensure a smooth wedding day, and helped us complete a very detailed timeline documen...
t that all our vendors were able to follow on the day-of. There had been changes in staffing at my venue during the planning process, prompting us to hire Kristen to fill in. She helped relieve a great deal of anxiety for us, and on the wedding day, she was right by our side, helping us with every little thing we needed. That said, it became difficult at times to navigate communication between the coordinator at our venue (who was hired after we retained Kristen) and Without A Hitch. Although they told us in the beginning about the limits to their communication, it wasn't entirely clear to us how tricky that can get later in the process. Still, we don't regret hiring them, and are thankful for everything Kristen did.
Response from the Vendor on 09/18/2022
Hi Rachael,
It was a pleasure to work with you and Matthew for 8 months of your wedding planning process. I'm happy that you were glad to have used our service although never super happy to see a less-than-five-star review.
Our contract terms,...
pre-contract call, and post-contract communication are all very clear and consistent: we communicate with a single point of contact (typically the couple) in advance of the wedding day. This has led to tremendous success working with couples within our limited scope as our clients take on all of their own planning.
We provide email support to our clients on a prompt and unlimited basis. We are not able to step in and make decisions on behalf of the client about event timing the month before the wedding in contact with a venue coordinator. That is the role of the planner (who, for our couples, is the couple themselves!).
Kristen and I wish you and Matthew all the success in your partnership going forward.
Best regards,
Sarah Narcus, Owner, Without A Hitch
We had an absolutely wonderful time working with Without a Hitch for our wedding.
When we initially hired Without a Hitch to coordinate our wedding, we had a meeting with them for introductions and initial tasks. Michele was our coordinator, ...
and while she seemed nice and professional, we have to admit, at first, we weren’t really sure if her help was necessary. We thought it was a little indulgent. As the wedding day grew closer, we realized that Michele was asking us so many questions we never would have thought of. She was using her experience to help us anticipate every little problem that could possibly arise. She answered every little email question we sent promptly and thoroughly.
On our wedding day, we arrived at the venue and Michele was industriously running around, communicating with vendors and setting up decorations. When she saw us, she stopped everything she was doing and greeted us with big hugs and smiles. This was a trend throughout the night. The second she saw us, she would stop everything and make sure that everything we needed was taken care of. We never saw her in the same place twice that night. She seemed to be able to teleport. It was shocking to see how hard she was working to make sure everything was going smoothly!
Without a Hitch was one of the most valuable vendors we hired for our wedding. Michele understood how much we were investing in our wedding, how hard we worked to plan it, and she poured into it all of the love and hard work we did. We are so grateful to Michele and so glad that we trusted Without a Hitch with coordinating our wedding day!
<3 Peter and Brenden
Without doubt the best decision we made for our wedding was to hire without a hitch for our wedding day.
Our day-of wedding coordinator was Jessica, her calm, organised ,and warm nature made me feel immediately at ease.She made sure everyth...
ing ran smoothly,frequently checked in with myself and the bridal party,groom and groomsmen, overseeing 3 different locations for ceremony/cocktail hour and reception , photographs and room set up .We could not have asked for more.
They also made sure to check in with helpful advice on timeliness throughout the whole planning process, coordinated zoom calls and emailed frequently to check up on how we were progressing and contacted all our vendors to make sure everyone was organized and on time.
We were so happy with the whole package and highly recommend them to anyone planning a wedding !
If you have trouble planning like me, Without a Hitch is what you need to get it done! Everyone will tell you that having a day-of coordinator is really helpful, and it IS, but what makes Without a Hitch stand out from the others is their consu...
lting services and timeline help. You can email them simple questions in the months before your wedding (like budget time for makeup, vendor recommendations, tipping, etc.). Not only did they set up a timeline for me, but they followed up with me on my progress filling it out, and those gentle pushes were necessary for me. They met with me on-site before the wedding. Their experience in event running is evident and it's so helpful to have a team that knows about the little planning details that might not occur to you. My wedding was outdoors and in a sort of challenging venue and we did it!
A little obvious wedding advice: don't forget to communicate all your preferences to your day-of coordinator. For example, my venue was at a museum so if guests arrived early it was open for them to explore. I also wanted a faster bridesmaid procession. Those are things I had in my mind but never actually communicated with my coordinator. Maybe make a list of these things as they come to you.
Wedding went great!
The single thing I could not have gone without was Allison, our day-of coordinator from Without A Hitch. I don't know how we could've pulled it off without her and Sarah. We had to reschedule our wedding twice due to COVID, and we have literall...
y been talking with them since 2019 when we booked them. Sarah was great at communication and getting us through the postponements. She also offered us guidance whenever we had random questions - Sarah and Allison were basically our go-tos for whatever wedding-related questions we had when we had no idea who to ask. Allison was really wonderful in helping us plan the wedding — there was just a lot of things we didn't even think about that she was able to provide guidance on in terms of how the event would flow. On the day of the wedding Allison was just the perfect person to be there to keep everything running so we could enjoy the wedding. She was ready for anything - for example, my bustle hooks/buttons broke during the reception and she was there with a box of safety pins ready to help my bridesmaids re-create the bustle! We also had wedding crashers that caused some trouble that she helped take care of! She was so sweet, so kind, and just ready for anything. 10/10 highly recommend Without A Hitch, if you're on the fence just go for it and you will not regret it at all.
We hired Sarah for day-of wedding coordination for our event at Olio in Peabody on July 2, 2022. Sarah is an expert in her field and knows her stuff! Throughout planning, she always asked the right questions, organized our day of timeline, made...
recommendations when planning felt confusing, and encouraged us to the finish line. On our wedding day, Sarah was on point. She was able to protect my space before the ceremony when guests were looking to talk to me before the ceremony and helped us move our family photos inside since the day was so hot. As a designer, I had very specific directions for decor set up and she ensured the entire space looked exactly as I imagined. Her experience in the industry really showed and she truly made sure the day went off from start to finish without a hitch! I would 100% hire her again for day-of event coordination!
Without a Hitch was the single best investment we made on our wedding day, hands down. I am SO glad we decided to book them! Our wedding was rescheduled 3 times due to covid and the Without a Hitch team was so flexible and helpful through that ...
process. Jessica had such a calm demeanor through the rehearsal and wedding day. She took what would have been big problems for me and turned them into small obstacles. I am so, so grateful for her help, and so glad we went with Without a Hitch. Thanks Jessica!!!!!
Tracey was the day of coordinator for our backyard wedding last month, and we're so glad we decided to work with her and Without a Hitch! She was our most responsive vendor, often replying to our emails leading up to the wedding within minutes....
Before our wedding day, she put together a detailed timeline for us, answered random questions that came up, and did a site visit. Of note - they do stick with the contract pretty closely, so it will cost extra to have more meetings/support (which makes sense).
On the day of, Tracey took care of everything - organizing all the vendors, pinning my bustle when nobody else could figure it out, making sure we stayed on track, and problem solving on the fly. We weren't even aware of most of what she fixed/dealt with until the next day because she protected us from it. Because of her, we were able to be fully present, relaxed, and have so much fun on our day. (seriously, we had a blast)
We initially thought that we wouldn't need a day of coordinator since our wedding was small (about 50 people) and we're pretty organized/punctual people. I'm so glad we changed our minds! Weddings are stressful (especially backyard ones where you're bringing in a lot of vendors), and I can't imagine having to do it without Tracey. In sum - highly recommend Without a Hitch - they're worth it!
Without a Hitch was one of the best decisions we made when planning our wedding. Allison and Sarah were both fantastic in helping us navigate multiple changes due to COVID and working through our day-of timeline to ensure everything went smooth...
ly. Having Allison at our rehearsal and wedding was a huge relief for us and our families so we could actually enjoy ourselves and not worry about all the little details because Without a Hitch had it covered. We cannot thank them enough!!!
Working with Without a Hitch was one of the BEST decisions we made in our wedding planning process. We worked with Allison, and I cannot speak highly enough of the support she provided us not only on the day of, but throughout the almost year w...
e spent discussing and preparing for my big day. The funny thing about wedding planning is that for so many of us brides, this is the FIRST time we’ve ever planned an event, never mind an event as important and complex as our wedding day. Once I selected all my vendors, I didn’t know where to begin or what else was even needed – it felt so daunting. Allison swooped in with her expertise, kindness, and sense of humor to help bring all the pieces I had chosen together to create a perfect day. She worked with us to put together a very precise timeline and coordinated with all of our vendors so everyone knew where to be and when. Our schedule was so well organized that by the time I reached the week of the wedding, I was able to do something completely unheard of – I was able to RELAX, confident that everything was all set in Allison’s hands. On our wedding day, I was able to be 100% present for every moment, the only items on my to-do list being to get married and enjoy myself. Everything, down to the finest details, was done exactly as I imagined it, from the way to tables and decorations were set to the way the evening flowed from one happy memory to the next. For anyone planning their wedding, when you are going through your budget and the “must-have’s” I HIGHLY recommend you prioritize working with Without A Hitch. The experience they allowed us to have on our day was absolutely a “must-have.”
Without a Hitch did a wonderful job helping my wedding day go smoothly. They were very helpful throughout my planning process, even providing a template to help me get all my ducks in a row! They are truly a great option if you are looking to h...
ave someone make sure that everything you have planned will be perfectly placed day-of! It was so nice not to have to worry about layouts or event flow on our big day. We were able to just enjoy our time with friends and family, knowing that Allison was there coordinating with our venue and all our vendors to make sure everything really went off Without A Hitch!
Having gotten engaged right before the pandemic began, we were unsure of where to begin or what the world would look like in a year. We reached out to Sarah about her day of coordination company after seeing how friendly, knowledgeable and easy...
to work with she was. Jillian was our day of coordinator and she was amazing! She was so detail oriented, even down to the minute of sunset. There were so many details that we never would have remembered on our own. The recommendations we got were also incredibly helpful. We ended up booking catering, photography and the DJ from their lists; all of whom were amazing. Jillian kept us on track and gave us tasks to accomplish every month. Walking up the stairs and seeing the finishing touches put together by the team and all of the vendors gave us such a sense of calm on a whirlwind of a day. Throughout the wedding, Jillian checked in and updated us on the timeline to keep everything moving smoothly. Jillian jumped right to help while I struggled with bustling my dress for pictures. She really made sure our wedding was seamless and went off without a hitch. We cannot recommend Without a Hitch enough!
Working with Sarah and Allison at Without a Hitch was the best money we have ever spent! We were blown away with the responsiveness, flexibility and most importantly kindness. Navigating life and planning a wedding during a pandemic is impossi...
ble to put into words and without their help and expertise I don’t think we would have gotten it done. Our wedding day was better than we could have imagined. Our experience and wedding day would have never gone as smooth as it did without having Allison to keep us on track. Our day was mapped out by a well detailed timeline, organizing wedding vendors and keeping us on schedule so we didn’t miss one moment of our day or forget anything during the daunting planning process leading up to the big day. The day of the wedding Allison also helped set up the space and our vision. Allison graciously moved us throughout each moment while , allowing us to enjoy every second of our time together with each other, family and friends. We had issues with our bus transportation and Allison handled it all with professionalism. All I had to do the day of my wedding was show up. I would highly recommend Without a Hitch to any brides.
Jillian was absolutely incredible to work with and plan our wedding! She was patient and understanding as I slowly provided the details needed for our wedding and helped me immensely stay on track. You were also the best go to for any ideas t...
hat needed to be bounced off of. Your vendor recommendations throughout the planning were so helpful as well! Even on the day of the wedding, I started to panic about a few details and you listened and calmed me down. I have other vendors quote and compliment that your timeline and details were in the top 2% with organization and detail. The outlined timeline had everything it needed for each vendor, the venue and the entire bridal party in addition to us. I can't thank you enough for everything you and without a Hitch did to make our wedding a dream come true!
During Covid there were so many factors to one decision that kept preventing us to stay on track, but Jillian was beyond patient, understanding and extremely helpful to keep us best on track.
I would recommend any future Boston Bride to Without a Hitch in a heartbeat!! Thank you, Thank you, Thank you for everything you did!!
We honestly could not have been more thrilled with Without a Hitch. I kept saying the day would have not happened without Tracey, and my family felt the exact same way. Tracey truly helped everything run perfectly, and was so helpful and organi...
zed. We highly recommend Without a Hitch!
Hiring Without A Hitch was one of the best decisions we made during our wedding planning and is worth every penny! Even though they are day of coordinators, they help so much before the actual day. I had met with Sarah and Allison months before...
our initial wedding date. Allison was our direct contact during the whole process and was our day of coordinator. Based on our feedback from our initial meeting they were able to help sketch out what the actual day would look like. Unless you are a professional wedding planner you likely have no clue what the day of your wedding would look like in terms of how much time everything would take and the best order for everything. Allison also provided great recommendations, in which I ended up using one their recommended hair and makeup artist. When our wedding venue had to be switched, they immediately emailed me with other recommendations that fit our taste, and we landed on Warehouse XI. Allison was so helpful through email and made sure I stayed on schedule with finalizing all the planning and details. On the day of the wedding we didn't have to worry about anything because we trusted Allison. She did an amazing job and made sure everything ran smoothly as well as help set up our signage and gift table. At the end of the night she made sure that any values we had were gathered and handled. I couldn't recommend them enough to help ease your planning and especially to ease any stress the day of your wedding.
Without a Hitch made coordinating our wedding so easy and painless. Being a COVID bride things were 100x the stress but Kristen took all that stress away the moment we hired her. She kept us on track, gave us words of encouragement and the day ...
of took care of everything. She even took some photos for us and shared them after our wedding. She was so amazing to work with and would recommend any bride or groom to hire without a hitch. We could truly enjoy our day because we knew Kristen was taking care of everything.
Hiring Without a Hitch was the best decision ever. Our Events Associate was Jillian, who was absolutely wonderful. Sarah was also an amazing and knowledgable resource throughout the entire process.
We got married in October 2021 in Cambridge,...
MA. This was a rescheduled date. We were originally supposed to get married in July 2020, but didn't... for obvious reasons. So, the pandemic and wanting to make sure that we were celebrating safely and responsibly was nerve-racking. On top of that, we were coordinating our Cambridge wedding from Chicago, which came with its own complications. Without a Hitch was guiding us at every step. In that way, the help they provided went well beyond just the day of. Sarah and Jillian were valuable resources leading up to our wedding. When we had questions (and there were many!!), they provided timely and thorough responses via email, and our phone calls were always incredibly helpful and informative. Jillian did such a great job keeping us on track as we got close to the date and helped us put together a detailed timeline.
I was so impressed with how on top of everything Jillian was on the day of. She was so calm and in control. She handled all of the communication with our other (wonderful) vendors and always made sure that we had drinks in our hands. If there were any problems, we didn't know about them! We were also so appreciative to have her help with set up and breakdown. Everything looked absolutely perfect. And at the end of the night, she made sure the right things went home with the right people. We really didn't have to worry about a thing.
I considered the pros/cons of hiring a day of coordinator vs. a full on wedding planner. I ultimately decided that I wanted to be involved in the planning and details, but didn't want to be stressed and have to deal with the random stuff that inevitably comes up on a wedding day. I also wanted my friends and family members to be able to enjoy the day without needing to worry about the day of details as well.
We got exactly that, and more. We had the best time at our wedding. Planning a wedding was stressful, but it was all worth it when we got to relax and enjoy the day we put a lot of time and effort into. Hiring Without a Hitch made that happen and I highly recommend working with them.
Thanks, Jillian and Sarah!!
Thank you to Without a Hitch for a carefree wedding day! I had nothing to do but enjoy this amazing once in a lifetime event. We hired Without A Hitch a few months before the wedding. It was totally worth it. Allison was a pleasure to work. She...
stayed up to date on all our vendor details up to the wedding day at the Gardens at Elm Bank. On the wedding day she beautifully set up all the signs and gift/card, photo/guest book tables, assisted my daughter, the bride, with her entrance to the ceremony, got red wine off her gown, diplomatically directed guests and the bridal party from the cocktail hour in the gardens to the reception in the carriage house and organized the bridal party intros. Behind the scenes she seamlessly made sure our complicated shuttle arrangements ran smoothly, kept all the gifts and cards organized and secure and much more. We had Allison stay on for an extra hour which also was really helpful. We highly recommend Allison and Sarah from Without A Hitch!
Jessica was an absolute dream to work with. We postponed our date twice and she was so flexible, supportive, and calm every step along the way. I was so relaxed throughout the whole process since I knew she'd keep everything aligned. I'd highly...
recommend working with Without A Hitch!
Allison made all of our wedding dreams come true! We initially did not consider hiring a coordinator but once we saw Allison at work at our friend's wedding, we knew we wouldn't regret having her help us with our day. Honestly, working with her...
was the best choice we made for our wedding! She was always positive, responsive, organized, and totally on top of everything. She somehow absorbed all of our wants and visions and made them come to life so flawlessly. We could not have pulled this wedding off without her: No matter how organized and on top of things you are, you don't want to have to worry about anything on your wedding day. Working with Allison allowed us to sit back and enjoy our big day, which was absolutely priceless to us. She truly cared about making sure every detail was just right, and I would tell anyone to trust her with your wedding day: it will be in the best hands possible. We cannot recommend her highly enough! Thank you for everything <3
Jillian helped us on our special day. She was prompt, extremely helpful, kept our timeline on schedule, set up whatever needed setting up, put out whatever fires were happening and was our lifeline for our DIY event. I can't thank her enough....
I DEFINITELY recommend her for a day of coordinator. Thanks Jillian Young!!
I was on the fence about hiring a day of coordinator. Our venue had someone who was to coordinate day of, but they weren't responsive and I felt a little lost with my planning. I decided to go for it, and thankfully I did because about a week l...
ater we had to find a new venue and rework our plans with 4 weeks to go! Tracey and Sarah were so supportive, responsive, and calming. I sent a whole lot of panicked emails and each time I was met with comfort! Tracey killed it day of! Between tracking the weather, to coordinating ceremony and payments, to making sure I had a drink in my hand, I could not be happier with my decision to hire Without A Hitch!
Let’s start with the facts: We cannot recommend Jillian and Without a Hitch more to any couple looking for a day of coordinator to make their wedding day amazing! From the first meeting we had, it was abundantly clear that they knew exactly wha...
t they were talking about and how to pull everything together for us. We started with a bare bones outline of things we thought we wanted, and Jillian took that, guided us through the whole process, and created an amazingly special day for us. She was knowledgeable, informative, organized and encouraging throughout the way, really emphasizing a team approach. She answered my thousands of questions, and always made time for us, never making us feel like we were ‘too much.’ We were one of the many couples that rescheduled because of the pandemic, but it felt like we never missed a beat. Jillian got to know us, understood our wants/needs and was amazing at carrying those out the day of. She was an anchor in a crazy day for us, with being pulled in many different directions, helped us stay on track with timing, coordinated probably more things than we were even aware of that day, and had a smile on her face the whole time. As an example of her attention to detail, she asked myself and my husband if we wanted to go into the venue first, as a sneak peek, before guests started arriving and milling about. It was so special to see our vision from paper in real life, and was an extra moment for just the two of us that we wouldn’t have had without Jillian’s thoughtfulness. We will cherish that moment of walking in together, being in awe, taking all the details in as one of our favorites from the day. We are so impressed with the care we were given, and we absolutely recommend Jillian and Without a Hitch to anyone looking for a day of coordinator to help make their wedding dreams a reality.
If you’re one of those people thinking, “I’m organized. Do I really *need* a day-of coordinator?” Stop it right now and hire these amazing ladies. There are things you don’t know that you don’t know. And you will want their wisdom. Their meticu...
lous schedule was my bible. I may frame my well-worn copy as a reminder of how perfectly everything came together. Jessica was vital on the day of my wedding. Helpful, thoughtful, proactive, laidback but never missing a beat. She was a delight to be around and felt like one of the guests. I was getting lots of compliments about how smooth and skilled she was. And Sarah is the woman behind the curtain: a total boss and an absolute sweetheart. Hire them before they get booked up by A-list celebrities. It wouldn’t surprise me in the least.
The combination of professionalism, organization, and all things wedding knowledge combined with an upbeat personality made Allison the perfect day of wedding planner! She made sure everything ran smoothly on our day so we didn't need to worry ...
about a thing. We loved the entire process with Without A Hitch. From our initial meeting, to needing to postpone our wedding, to all the pre-wedding details, they helped us through it all. We couldn't have done it without them! Thank you!
Allison is a Unicorn! She is the most joyful, wonderful, patient, kind, and upbeat person a bride could have with her on her wedding day. Pulling up to my venue, I was stressed and tense and she greeted me with the BIGGEST SMILE and told me all...
the things you want to hear right before your big moment! She turned my whole mood around and immediately set me at ease. And even more than that, she had executed my vision perfectly. My friends and family raved about her, and she even hung back in a rainstorm to make sure my photographer got all the right shots. Hiring Without a Hitch and being paired with Allison saved this 2020 (turned 2021) bride from losing it. Sarah worked with us as our plans continued to change, and Allison single-handedly made sure everything on the day was not only perfect, but special and personalized to us. We all loved her so much and my bridesmaid even hired her for her upcoming wedding. Allison is a very special person and an expert at what she does. Hire her!
Without a Hitch made our wedding day such a beautiful success! Our wedding planning was plagued with constantly changing COVID regulations and I was full of anxiety about how our big day would go. Allison and Sarah could not have been more comf...
orting and proactive. Over email, phone, and video call, they put my mind at ease and I felt so prepared the day of my wedding, no matter what restrictions were in place.
Allison could not have done a better job the day of. She built a great rapport with my family, bridal party, and the venue’s event manager to ensure the day ran smoothly. She knew the schedule and set up like the back of her hand. When the timing of certain day-of activities changed last minute, she made sure to let me know of the changes and the night went on without issue.0
If it were not for COVID and my anxieties around how it would affect our wedding I likely would not have looked for an outside coordinator- our venue did provide one that began to work closely with us (and Allison) in the month or so before the wedding and I truly believe she would have done a comparable job in the day-of execution. But it’s the long term commitment to the planning process that makes Without a Hitch special. And while our venue did not host many weddings during COVID, Without a Hitch planned so many, and had the experience and suggestions that made the wedding feel as normal as it possibly could.
For any of my friends planning weddings at a less conventional venue or just want more support, I wouldn’t hesitate to recommend Without a Hitch, and more specifically Allison!
After we got engaged in June of 2020, my husband and I had been planning for a covid era microwedding, but thanks to vaccines and a full reopening in Massachusetts, we decided three weeks out from our wedding day that we wanted a larger wedding...
after all! We knew that we couldn't pull it off alone so we called in Without a Hitch to help us with day-of coordination for our backyard ceremony and reception, and I can honestly say that it was the best choice we could have possibly made. From my first meeting with Sarah and Allison to the final clean up on our wedding night, I couldn't have asked for a better coordinating service. Sarah and Allison worked with our vendors to create a seamless timeline, and were readily available to assist with any and all questions I had in the days leading up to the wedding. Allison even helped calm my nerves the morning of the wedding, when I was panicking over some last minute details. Allison handled the entire day beautifully, from working with our vendors on site to crafting our eucalyptus pew markers everything was executed to perfection. Our wedding was the best day of our lives so far, and Without a Hitch played a huge part in helping to make our big day so special. I can't recommend this team enough. THANK YOU!
Without a Hitch is definitely a business to stay away from. They do not treat their customers with respect and compassion.
The individual planners are fine, and we received some helpful service namely building an initial timeline at first. B...
ut the business manager Sarah, was difficult and argumentative from the start. It started with them threatening to charge us extra for an initial meeting that was in our area since we could not drive out to their location, despite advertising that they served the Boston area.
Sarah feel back on the contract in that case and we acquiesced since it was stated in the contract, although easily overlooked as it was never mentioned. We ended up being lucky that they had an appointment near us and we took advantage of that, although we should have recognized at that point this is not a customer friendly business.
Then the pandemic hit and our wedding originally planned for July of 2020 had to be postponed. We set a tentative date in 2021, all our vendors agreed. Without a Hitch reluctantly agreed, trying to get us to still pay them thousands of dollars for a small backyard wedding.
We had a small backyard ceremony in 2020 but still wanted a wedding ceremony when the pandemic was over. We did not use, we did not need Without a hitch for the small backyard ceremony.
As 2021 came the summer date in 2021 was still in question. The date in the summer is the only time of year we can have all our family available. The pandemic was still a problem and new variants were rising and there were problems with vaccine distribution initially. It was too much of a risk so we again postponed the wedding party to 2022. All our vendors agreed readily except Without a Hitch.
They said we would have to pay them as if we were starting a new contract, only caring over 20% of our down payment which was half the total cost in 2020. And the increase in fees would completely eat up that 20%.
They claimed that they turned away business for us, yet could not cite a single case of this happening. And the fact that the original date was 2020 means that they were not turning away anyone. They claim to have helped people with smaller covid friendly events but to claim that we should have spent almost $5,000 for a small backyard ceremony is outrageous.
They continually acted without good faith, ignored the facts of the situation and showed no willingness to act in our best interest and “lawyered” up with each interaction sticking to the letter of the contract despite the realities of the world still in the midst of a pandemic.
Response from the Vendor on 04/06/2021
Dear Michael,
I am saddened to read your negative review but not surprised since you mentioned that if we didn't refund you, you would leave a bad review. I did want to take a moment to clarify a few things.
At the time of your and Rebecca's...
initial contract signing in July of 2019, we retained a date on our calendar for July of 2020 for your wedding. Before you signed the contract, you sent me a detailed list of questions, which I answered, indicating that you had read and understood the terms of the agreement before you signed it. We were thrilled to work together for many months, supporting you and Rebecca as you made your wedding plans, providing customized referrals; creating and maintaining a detailed timeline; meeting in-person to discuss your plans; and being available anytime, day or night, for questions that you had throughout your planning process. We connected by email every few weeks from July of 2019 until April of 2020, when you reached out to let us know that you had moved your July 2020 celebration to 2021.
At that time, I outlined our continued support for you and all of our couples during this incredibly difficult time, sending over several resources to support you with the rescheduling process. I also let you know that, as a one-time courtesy over and above the contract terms you agreed to, we would allow you to move to any date in 2021 which was the policy that we adopted for all of our couples with plans affected during this pandemic. We did not charge a change fee or increased rates. At the time of the contract reschedule, Rebecca thanked me for our understanding, flexibility, and indicated that she understood that this was a big change to the original plans. I reiterated that we would continue to be available anytime as your plans progressed.
When we reached out to you this winter to check in, you let us know that you had decided it was impossible to host your 50-70 person July 2021 wedding and were working on rescheduling to 2022. I wrote back immediately to let you know what your options were from our end: 1) Keep your contracted July 2021 date and wait until the date was a bit closer to make a decision to adapt or reschedule. 2) Move your July 2021 to any date in 2021 with no additional fee or upcharge. 3) Change your date to your proposed Saturday July 2022 date and I would move a percentage of your paid retainer over to that new date. For option 3, I made sure to explain that as our 2022 calendar opened and weddings are starting to book, we as a small business will not be able to defer your retainer (and our income) another year.
It's absolutely within your rights to make a change to your plans, but it's important to recognize the context of weddings in Massachusetts at this moment. As of March, weddings are taking place with 100-150 people, including a dance floor, and every resident of our state will be eligible for vaccination in mid-April.
We have worked with dozens of couples who have made difficult decisions in adapting their originally planned weddings in 2020 and 2021 and will continue to do so as each situation has its own unique challenges. I'm sorry that the options that we laid out didn't work for you and sincerely feel bad about the frustration that it has caused you.
I wish you and Rebecca all of the best with your revised plans, and the start to your married life together.
Sarah Narcus, Owner, Without A Hitch
Sarah is the BEST! "Without a hitch" is the perfect name for the coordination service. We had so many shifts and adjustments to our original plan and Sarah was there with support, advice, enthusiasm, and care every step of the way. Every questi...
on and worry we had, Sarah was there to offer guidance and support. She had the best advice for vendors leading up to the day, supported us in thinking through a timeline where we felt confused/overwhelmed, and remained creative throughout the many adjustments we had to make leading up to the day. I am someone who is not often relaxed when hosting large events, she ensured I was able to relax, eat, enjoy, and celebrate throughout my entire event. Any support I needed, Sarah was there and that is MUCH needed in the wedding planning process.
Sarah & Jessica were such an awesome team to work with. We actually had plans to wed in June but had to pivot due to COVID to late September. When we made the shift we thought that this was going to our main battle when additional outdoor restr...
ictions cut our guest list in half and our venue canceled on us the day with only a month away.
We were devastated but had decided would be best for us would be to have a small gathering in our backyard. This incredible team has been through the wringer with us and were able to give us some helpful advice on what to keep in mind when planning a backyard reception. We are so incredibly grateful to have the Without A Hitch Team on our side as we celebrated our big day!
The coordination services I never knew I always needed! Hiring Without a Hitch was the best decision, and I can't say enough good things about their service. Like a lot of couples, we had to navigate the tricky COVID landscape of postponing our...
March wedding and then re-planning a totally different wedding at a new venue. Sarah and Jessica worked with us every step of the way, providing guidance, vendor suggestions, and advice, based on experience and thorough research of the ever-changing regulations. As someone who considers themselves fairly organized and capable of some diy, it can be easy to oscillate between feeling like you have everything covered and panic that there's still so much to do. But Jessica made sure to keep me on track, instill confidence in our timeline, and ease my worries that we weren't prepared. On the day of, everything was perfectly executed, and I never thought once about making sure our guests had what they need or that I was where I needed to be. Jessica was on top of moving us through the day, but I never felt rushed or overwhelmed. I wouldn't even notice her until she'd pop up at just the right moment, letting me know what was coming next or bringing food. The peace of mind I had on my wedding day was priceless and allowed me to be present and enjoy every minute. Thank you so much for making our special day happen!!
We hired Without A Hitch for our May 16, 2020 wedding. Sarah and Jessica could not have been better to work with in the year leading up to our date, but it was during the COVID-19 pandemic that made our partnership with them truly amazing. Sar...
ah was proactive on checking in with us when as it became clear that our original plans would not go as we hoped. She helped us navigate every aspect of rescheduling (including agreeing to extend our contract with them to the following year). We ended up getting legally married on our original date and with their help, will plan a reception on our one year anniversary. Without Sarah and Jessica we wouldn't have even known where to start when facing these challenges and even though they couldn't be with us on that day, their expertise played a major role.
We can’t say enough good things about Without a Hitch and specifically Jessica Frey. Jessica and team were outstandingly organized, and helpfully kept us on task not just on the wedding day but in the months leading up to the event. We received...
a lot of helpful planning tools and advice, as well as regular reminders on where we should be in the planning process (we didn’t have a wedding planner). Also, worth noting we had our wedding during Somerville’s Annual Fluff festival, which meant lots of road closures, weird vendor requests, and overall moving pieces. Jessica didn’t miss a beat. It was a relief having her there day of to manage details behind the scenes and troubleshoot, all with a wonderful sense of humor. If there was a problem at wedding, we had no idea. Really, really can’t recommend Jessica and Without a Hitch highly enough. A MILLION STARS!
I am so grateful for Tracey at Without A Hitch! She made the whole day seamless from start to finish. She eased my mom’s anxieties, kept us all on schedule and allowed us to relax and enjoy our wedding knowing she was taking care of our every n...
eed! She was a godsend and I am so thankful to have had her support and guidance as we planned and finalized details and then, savored our perfect day!
The best decision!
I knew that I needed to hire a professional for the day of my wedding. I found Sarah and Without a Hitch and I knew I didn’t need to look any further. They had experience with my venue (Charles River Museum) and knew how to ...
run the day. I couldn’t be happier with my decision to hire Without A Hitch!
My husband and I have both chatted multiple times post-wedding about how great Jessica was on the day (and leading up). She was professional, organized, and most importantly handled everything so that my husband and I were able to enjoy the day!
Jessica and I spoke a few of times about the aesthetic that we were hoping for on the day and she was able to execute it to exactly what I was hoping for. I was a complete DIY bride so having someone who respected that and was willing to work with what I had done was key.
Jessica and Sarah provided a level of peace during the planning process that I was and am so grateful for! Without the knowledge that I had them behind the scenes on the day I don’t think that I would have been able to relax and enjoy even a little bit of the planning process.
If I had all of this to do over, Without A Hitch would absolutely be my first call!
Hiring Without a Hitch was the best decision we made! From beginning to end, Sarah and Jessica were responsive, attentive, thoughtful, and extremely organized. During our first meeting with them, they went over all aspects of our wedding from b...
eginning to end, helping us think of things that we hadn't even thought about yet! Sarah is a forward thinker always two steps ahead and came up with various suggestions to make our wedding weekend come together perfectly. Weekend of, Without A Hitch was absolutely incredible. On the day of my wedding, Sarah and Jessica had such a calming effect on me and I truly felt as though I had nothing to worry about on the most important day. I felt as though I had known them both for years already and felt extremely comfortable asking for anything I may possibly need. Sarah and Jessica came truly prepared for ANY possible situation that could have happened day of. In addition, Sarah and Jessica were very professional dealing with all vendors leading up to and at the wedding but also had such a fun-filled vibe with my family and wedding party which made the day so fabulous. From getting ready, to pictures & video, to the room being set up, the ceremony, cocktail hour and the reception my entire wedding was a true fairytale which ran SO smoothly and completely on time (truly WITHOUT A HITCH) and I can say as a fact this is because of Sarah and Jessica. I am so thankful that Without A Hitch was part of my wedding weekend and HIGHLY RECOMMEND hiring them for YOUR special day as well!! Thank you Sarah and Jessica for making my dreams come true!
I was lucky enough to work with Jessica and Sarah from Without A Hitch for my wedding last month. From the very beginning, they were responsive, easy to work with, full of ideas and recommendations, and incredibly organized. Jessica helped keep...
me organized and thinking ahead during the planning process and took the reins to make my vision come alive at the wedding. She handled every detail with professionalism and care and really made our wedding day absolutely perfect. I would recommend Without a Hitch in a heartbeat to anyone looking for a seamless and amazing day of coordination for their wedding!
Hiring Without a Hitch was the absolute best choice we made for our wedding day. We had the honor of working with Jessica and Sarah, and I found them both to be such a grounding and calming presence. Their level of professionalism is a true t...
en, they gave incredibly helpful feedback on the flow of the day, as well as small and large choices and decisions alike. I cannot recommend Without a Hitch strongly enough.
Wow. We worked with Sarah for the last few months of our wedding planning, and she is absolutely stellar. My husband and I were living in Denver, in the process of moving to Seattle, and planning a wedding in Maine and were feeling very overwhe...
lmed. Sarah helped us organize our thoughts, run through our minute by minute schedule, and was quick to answer any and all questions and concerns we had about the big day. And the name of her company "Without A Hitch" is EXACTLY how our wedding day went off. She was directing what vendors should be doing, where guests should go, and helped my husband and I navigate our way through the ceremony and reception. If anything went wrong during our wedding, we still have absolutely no idea because Sarah handled everything with such professionalism and tact! Thank you again so much Sarah, you were such a pleasure to work with and you seriously saved me and my mom's sanity, you made the day feel easy and carefree, and we couldn't have been more happy with how everything went thanks to you!
One of the best decisions I made was hiring Sarah as my day of coordinator! The first time I spoke to her, she mentioned that she was 9 months pregnant but that she would be available whenever I needed it, and she was! I was constantly emailing...
Sarah with questions as I had no clue how to actually plan a wedding. Every email was responded to within an hour! She helped come up with the day of timeline (which I don’t think I could’ve ever done alone) as well as gathered any small but important info, that I would have had no idea was needed. She coordinated all the info with the vendors. When it came to the day of my wedding, I had absolutely nothing to worry about as she was handling vendors and set up. Sarah is an absolute rockstar and could have not pulled off my wedding without her!
We planned our wedding from out of state and working with Sarah and Allison was the best decision that we made! The email correspondences and in person meetings prior to the wedding day were immensely helpful and kept us organized and on track...
with planning. On the day of the wedding, Allison was organized, calm, and ready for everything. She even made sure we had food on our plates! Having Allison there on the day of the wedding is the reason we were able to feel SO at ease. We would highly recommend Without A Hitch – it’s money very well spent!!
We worked with Tracey Sharp Rezendes, and she was a phenomenal powerhouse. There was no way that our very DIY wedding would have gone smoothly without her making sure all the many moving parts came together seamlessly. She worked miracles with ...
the coordination of the (tight!) space, vendors, and the guests. Tracey was warm and friendly the whole time, even while breaking down furniture to transition spaces. We felt completely supported, understood, and heard while she helped to make the wedding unfold the way we hoped it would.
Tracey was able to translate our dreams and plans into something real, and we had so many people coming up to us telling us how much fun they had, and love they felt in the room. Tracey was able to not only help us with the logistics of the evening, but also the core emotions we wanted our guests to feel. That's a rare and wonderful skill, and we were very lucky to have been able to work with her.
Simply put, hiring Sarah and Without a Hitch was the smarted and single most important thing we for our wedding. We worked with both Sarah and Allison and their help planning and day of coordination were A++. My entire family commented on how c...
alm, helpful, and kind Allison was during our wedding and I couldn't agree more. I honestly believe that our wedding wouldn't have been sp perfect without their invaluable help. Their services are worth EVERY SINGLE PENNY. I recommend them 100%.
We had Jessica F. helping us the day of and couldn't be more grateful! She was the calm we needed through the rehearsal and day of. She asked the right questions and helped to make the day seamless! Highly recommend.
We had Allison from Without a Hitch for our wedding this July. She was great! We were in a unique position a couple of months out from our big day - suddenly becoming bi-coastal (Massachusetts & California) for a new job, with our wedding takin...
g place in Maine! Having Allison on our team alleviated all our anxiety about being able to pull everything together. She and Sarah (the owner) were very responsive and on top of everything. It was well worth the investment to make sure that we knew we hadn't overlooked any details leading up to the big day. It also was clutch during the wedding so that we got to enjoy all of our friends & family without thinking about any of the party planning details!
My wife and I hired Without a Hitch for wedding day-of coordinator services for our June wedding, and we cannot thank Jessica and Sarah enough for their tremendous effort. We were especially impressed at our first meeting, during which Jessica ...
and Sarah dove right into the nitty-gritty wedding details to hammer out a timeline, consolidate our vendor list, and identify gaps (and due dates) for the remaining items on our list. Week after week, Jessica checked in to gauge our progress, keep us on track, and answer our numerous questions. On the day of the wedding, Jessica shepherded us, our families, our guests, and our vendors to help things run unbelievably smoothly. We had assembled detailed plans for the reception venue layout and decorations (e.g., guestbook photos of wedding party and family members, lawn games, etc.), which Jessica expertly executed to make the evening memorable and beautiful. We especially appreciated Jessica's openness to extend her contract by an extra hour to help us round out the celebration and oversee cleanup.
Overall, our experience with Without a Hitch was fantastic, and we highly recommend their services to anyone getting married in the Boston area!
One of the best decisions we made was to hire Without a Hitch for our wedding. Sarah and Jessica were professional and helpful with suggestions and guidance. At the rehearsal dinner and wedding, Jessica was a calm and confident presence. Jessic...
a took complete control of the schedule leaving us to enjoy the day - we can't thank her enough!
With two "getting ready locations", a church, transportation pick up to another hotel, a reception venue and a million different vendors we knew pretty early on we would need someone there on the day of to help us orchestrate the whole event. O...
n the day of, Allison did an AMAZING job handling everything so that everyone involved in the wedding could just enjoy themselves. She was kind, punctual, and very attentive. But what I really appreciated was the email support I had leading up to the big day. Since I was the first person in my family to have a big wedding I had bunch of random questions about etiquette and at the last minute I needed a new florist- Allison would always answer very promptly with her guidance and recommendations. I also really appreciated that every time she asked me about a wedding detail, she would always respond with a positive note about how we were doing a great job and how close we were getting to the big day. All of those little things really meant a lot to me when I felt overwhelmed during the planning process and because of that I was actually able to fully enjoy our day (and eat the food at my wedding)!
My partner and I weren't sure if we needed a coordinator for our wedding. On the day of, we were VERY glad to have Jessica to help us. She was an absolute delight, and it let us focus on each other instead of on the planning once the big day ar...
rived. I highly recommend Jessica and the whole Without a Hitch team.
Simply put: Without A Hitch Boston was the reason my wedding day went as smoothly as it did. My husband and I had an intimate wedding (90 people) at a brownstone and a restaurant in Boston. We didn't think we needed a coordinator and weren...
't sure we wanted to spend even more money. As the wedding approached, we realized we needed a little extra help and reluctantly searched for a day of coordinator. Without a Hitch came highly recommended from our restaurant venue. We met with Sarah and Alisha and instantly knew their service was worth every. single. penny. I know what you are thinking: ' oh, we don't really need a coordinator...my cousin can do this or that...' Let me tell you right now: If you want to enjoy every minute of your wedding and let your guest do the same, you need Without A Hitch Boston. I was amazed at Alisha's skills during my wedding and even more amazed after when I heard the little stories of ways she helped when we were busy enjoying our day. Bottom Line: Every family member or friend who said "oh you don't need a coordinator" made a point to tell me after our wedding "THANK GOODNESS YOU HIRED WITHOUT A HITCH!" Best decision we made for our wedding day hands down! Thank you Alisha and Sarah!
We worked with Without A Hitch to coordinate our June wedding at the Charles River Museum of Industry. Sarah and Jess P are, in a word, AWESOME. They were kind, knowledgeable, incredibly organized, and excellent communicators throughout the ent...
ire planning process. During the rehearsal and on the day of the wedding, my husband and I were able to totally relax because we knew that Jess was running the show - she coordinated with our vendors, made sure we ate, pulled us where we needed to be at the right times (photos, first dance, speeches, etc), and was just a phenomenal support - many of our vendors also told us they really liked working with her. Hiring WOH was one of the best decisions we made for our wedding, and I cannot recommend them enough!
We simply can’t thank Allison enough. She was such a phenomenal support to us. Having her there made us so much more relaxed - we knew we were in great hands. We really appreciate all she did for us, from set up, to clean up, to dress bustling,...
and rain plan adjustments. It was so wonderful walking into our hotel room at night to find all of our things. And on top of all of it, she was just a great calming presence. We'll be recommending her for years to come. Many many thanks.
Kathryn was my day of coordinator for my February 2019 wedding. I'm SO glad I ended up hiring her. All of the pre-planning that needed to get done was made so much easier with her. The day of my wedding I just had to get married. Kathryn litera...
lly took care of every single thing that needed to get done. My wedding went off perfectly and it was all thanks to Kathryn!
Alisha from Without A Hitch helped my husband and I plan our December 2018 wedding, and we couldn’t be happier with the experience! From our first phone call to our hug goodbye, Alisha was everything we wanted from a wedding planner. Over sever...
al months, she effectively organized our online documents, schedule, and vendor information, keeping us on track leading up to our big day. She reached out to vendors the week before our wedding to ensure everything ran smoothly, and did it ever! Alisha handled everything the day of so effortlessly, including a minor hiccup with the boutonnieres which went unbeknownst to the wedding party, making my husband and I feel so relaxed and calm on our wedding day. She was also the first one to send us a few wedding photos she snapped throughout the night! We had guests commenting on how beautiful our space was, how smoothly everything ran, and how much fun they had, all of which were thanks to Alisha’s expertise, direction, and support! We could not be happier with our choice to go with Alisha from Without A Hitch!
Without a Hitch made our daughter's wedding day a total
success. From the initial conversation with Sarah, our meeting with Sarah and Alisha, the rehearsal on Friday to the end of the wedding... and I mean the end... there was not one thing t...
hat was overlooked. Alisha portrayed professionalism, courtesy, respect and organization through out the wedding day. All of our guests were so impressed with how smoothly the day/evening went and Without a Hitch achieved that for us. We would wholeheartedly recommend Without a Hitch, without hesitation!
My husband and I hired Without a Hitch for our fall wedding at the Whittemore Robbins House. After hearing about the benefits of having a day of wedding coordinator from several newly married friends, we decided that we wanted to make our day a...
s stress-free as possible. We found Without A Hitch on Instagram and noticed they had a HUGE following in the Boston area and had even coordinated weddings at our venue!
After speaking with Sarah, we were sure that Without a Hitch would help us feel much more in control of our day. We were able to meet with Sarah and Jess in person, and they provided us with a super detailed timeline of our wedding and numerous practical tips for choosing vendors and general logistics. This meeting made us feel good to know that someone would be available for guidance over the next few months.
We appreciated how Jess and Sarah regularly checked in to see how the planning was going and provided us with vendor recommendations (flowers, desserts, table template) when we needed some suggestions. They also asked us questions that we never really thought about until they brought it up (i.e., what time will items be delivered, what is your clean up plan?). We also decided to extend our contract to have Jess help lead the clean-up process (which was completely worth it!). On the day of the wedding, Jess took the lead and helped the day/ night to run smoothly. This allowed my husband and me to be fully present with our guests and enjoy one another. We cannot thank Jess and Sarah enough for all their support! We recommend this service!
We originally looked into hiring a day-of coordinator in order to ease the stress of my anxious mother on the wedding day. We didn’t realize that what we were getting was so much more than that. After meeting Jessica and Sarah for our initial c...
onsultation, we realized how many details there were that we hadn’t even considered. My husband and I are both pretty organized people but the timeline that Jessica and Sarah helped us plan during the year leading up to our wedding was priceless. We had a few last minute seating assignments that Jessica helped us pull off with ease, which calmed my nerves immensely the morning of the wedding. She also handled some minor day-of inconveniences with ease and grace resulting in a stress-free bride who was able to truly enjoy every minute of the day! I would recommend Without a Hitch to anybody who asked. I would definitely recommend hiring them early so that you have the benefit of their timeline template. It saved us so much stress to have everything finalized ahead of time rather than waiting until the last minute to consider small details. Thanks so much Jessica and Sarah!!
Mandy was our day-of coordinator and she and Sarah did a fabulous job! I was completely at ease and relaxed during the ceremony knowing Mandy was at the reception executing everything; and it was even better than I imagined! Hiring Without A ...
Hitch was the best decision I made in terms of avoiding any stress and making sure my husband and I enjoyed our wedding. I would highly recommend them!
We hired Without A Hitch for day of coordination of our wedding this fall, and it was the best decision we made during the planning process! They provided so much more than just day of coordination. Jessica was the reason why our wedding day we...
nt so smoothly (despite happening during a festival at the same time and location). She handled everything (e.g., timing, moving guests between spaces, etc.) so we could truly enjoy the day stress-free. During the planning process, Jessica and Sarah also met with us, provided us with a detailed timeline to fill in, checked in regularly, and were highly responsive when questions/concerns came up. Jessica also coordinated communication between our several vendors in the week leading up to/during the day of our wedding to ensure that everything went according to plan. We can't recommend Without A Hitch highly enough!
Mandy helped us out so much throughout the entire process and especially on the day of the event. We could not have had such a great day without her and Without A Hitch because they made it so we didn't have to do anything besides enjoy our big...
day.
The name really does say it all for them as our entire wedding day went off without a hitch. Would absolutely recommend them if you need assistance!
We hired Without a Hitch in the last couple months before our wedding and were so grateful for their careful coordination of our vendors and all the details on the day of. Sarah and Jessica F. ensured that our timeline was rock solid and then d...
elivered an impossibly beautiful day for both us and our guests (not sure they can be credited with changing the weather but the clouds literally parted!).
Jessica checked in with us regularly to ensure we had thought of everything and planning was moving along smoothly. We had Jessica do her walk through for our rehearsal so we could practice the ceremony processional and recessional, and she did a fantastic job wrangling our family and friends to get them ready for the big day.
Once the ceremony got started, we didn’t have to worry about a thing beyond being present and enjoying the ride, which is the best testament to how well Jessica kept things on track. We would hire Without a Hitch again in a heartbeat and recommend them to anyone looking for peace of mind leading up to their wedding!
My husband and I hired Sarah and Jessica from Without a Hitch and I honestly can't imagine what we would've done without them! They were so professional, responsive, and easy to work with from the moment we contacted them. We met all the way ba...
ck in March for an October wedding, and the materials they provided really helped us along the way. As a planner myself I have very high expectations, and Jessica exceeded them!
I would've been so grateful for them no matter what, but our outdoor ceremony wedding ended up falling on our most recent Nor'easter - it was quite the hurricane outside! We knew several days in advance we'd have the execute on Plan B, and Jessica worked with all our vendors to make it happen seamlessly. I didn't look at my phone even once my whole wedding day, and it was more perfect than I could've imagined. It was great to have a partner we knew we could trust to execute our vision and give us the stress-free day we dreamed of.
We used Without A Hitch for our wedding day of coordinator, and were extremely impressed with the results. Our process started by meeting with founder Sarah and were ultimately assigned Allison as our coordinator, and we were very pleased with...
both. Each of our meetings with them in the lead-up to the wedding were easy to schedule and very informative, as they carefully laid out the services they could provide, and helped us schedule each and every hour of our big day. In the lead up to our wedding, they asked all the right questions, had an answer for everything we asked, and thought of suggestions and items that never even crossed our minds. The paperwork and itinerary they provided aided in the planning process immensely helped ease our minds in the weeks and months leading up to the big weekend.
Come wedding weekend the level of service was elevated to an even higher level. Allison was willing and able to meet at virtually any time that weekend, helped walk us through the rehearsal, answered any questions we had, and provided dedicated service on wedding day. Her navigation of the wedding day logistics was flawless, and without her, we surely would not have had such a smooth and easy to attend wedding for guests. She was right there with us every step that day, meeting and greeting vendors, helping out the bridal party and families, and wrapping up and cleaning up at the end of the night. Overall we cannot recommend Sarah and Allison at Without A Hitch enough, they were fantastic to work with.
Sarah and Elaina from without a hitch were very helpful in the planning of our very DIY, customized wedding at the Overbrook House in Massachusetts. They helped us make sure everything was in place months and then weeks beforehand by checking i...
n with us and updating the timeline as we tackled our to-do list. They helped us answer questions about things we hadn't thought of and recommended local vendors to us. Their experience running weddings (they also had experience at our specific venue) definitely helps with couples who are doing it themselves (for the first and only time!). They were also great coordinating with our many different vendors and patiently pivoting on the day of. Everything went smoothly on our wedding day and we were able to sit back, relax, and enjoy our big day. Thanks Without a Hitch!
We worked with Without a Hitch for our small family wedding and they were wonderful. Sarah and Jessica's expertise allowed us to step back and relax (as much as possible) the week of our wedding. In addition, they were available throughout the ...
preceding months to answer questions and advice (extremely helpful in the face of event-planning decision fatigue!) We can't recommend them highly enough for their experience, forethought, and positive energy. It was a joy to work with both of them, and to have Jessica join us for our wedding weekend. Thank you!
Without a Hitch was fantastic! We worked with Sarah and Jessica leading up to our wedding, and they were responsive, wise, and fun the whole way. Our venue was completely DIY and had no staff, so Sarah and Jessica provided us with a VERY detail...
ed and comprehensive to-do checklist. They checked in periodically to make sure we were on track - they were so encouraging but also shot us straight and told us how and what to prioritize. The were professional, but also gave us insider tips about how to work around certain logistics. Not once did they say "no" to any of our ideas - they just explained why certain things would be difficult, and always provided alternative ways to execute them. We've never thrown am event like this before and they gave us SO many pro tips - many, without which, we'd have been totally screwed!
Jessica was with us day-of and was excellent. She seamlessly stepped into the scene and ran the timeline and flow, which was not easy since we had to corral our guests to 3 different spots on the venue property throughout the night. She paced the ceremony and was the point-person with all of our day-of vendors and guests. Everything went so smoothly (I literally didn't lift a finger the day- of). We had one snafu with our bartenders, and Jessica took care of it so quickly that we were barely aware.
Special thanks to Jessica for keeping tabs on our less mobile guests to make sure that they were comfortable and taken care of - and for easing us into cocktail hour at a point where there wasn't a line for the bar (so we weren't mobbed). Hire them!!
Without a Hitch is an aptly named business -- because that's exactly how our wedding went off! It was actually funny when we discussed the wedding with a friend later. She did not know the name of the company, and actually said "yea it seemed l...
ike it went off without a hitch!"
But seriously, working with Alisha and Sarah couldn't have gone better. They only do day-of coordination, but they provided us with a to-do list early on in the planning process. They checked in a number over the next year, ensuring we were making progress, offering their suggestions, and just trying to be helpful. We honestly were very busy in the year leading up to our wedding and it would have been a lot more hectic without Alisha and Sarah checking in with us. They provided reassurances when it was necessary, no-nonsense suggestions and tips when we were clueless, their timeline/to-do list itself was really helpful from an organizational standpoint too.
Honestly, despite all of that, leading up to the wedding you do sort of feel like "wow this was a really expensive to-do list." But on our wedding day (and the day before), Alisha proved how wrong that sentiment was. She really was incredible. She seemed like she was always in exactly the right place at exactly the right time, she pitched in everywhere, had a can-do attitude, and we really couldn't have done it without her. We had numerous guests comment on how competently and professionally she orchestrated the day, and that coming from guests who are just along for the ride! For us and our parents, all we know is we didn't have to worry about a single thing. We are truly grateful to have had Alisha there for our wedding day, and would highly recommend her, Sarah, and Without a Hitch to anyone.
Alisha and Sarah were a dream to work with from start to finish. As a professional event coordinator myself, I was thoroughly impressed with every interaction we had - they were thorough, quick to respond, and had terrific recommendations (like...
our furniture vendor, which was half the cost of others we received quotes from). They came prepared for meetings with an incredibly detailed timeline, kept us on track throughout the (long) planning process, and handled the wedding day with ease. We had a few nontraditional expectations (no dances, for example) which they rolled with with ease and also gave context around the cues that come from those traditional aspects and suggestions for how we could cue people without them. Alisha happily carried every single bridal party members’ handbags while giving cues, making sure people found their seats, and ensuring we were sticking to our timeline. Having Without a Hitch at our side made our wedding run smoothly and was the best wedding planning-related purchase we made.
The Without A Hitch team was incredible! I’d been to other events run by Without A Hitch, so I knew I wanted to work with them as soon as we began planning our July 2018 wedding. Sarah and Jessica helped us stay on track throughout our planning...
process and they were super helpful, but never overbearing. On the day of, Jessica was invaluable. She was in a million places at once— engaging with vendors, making sure everything was how I wanted it, and dealing with any issues so that we didn’t have to (sound system problems, crazy weather, etc). Jessica handled everything so well that I didn’t even know there were any issues (it’s a wedding there will always be something) until well after our honeymoon! My husband and I were able to fully enjoy our day. I 100% recommend Jessica and Without A Hitch and I can’t thank them enough!
-Emily C.
Everything was fantastic! The planning sessions ahead of time kept us organized, and they were incredibly friendly. They were always positive, fun, but also pragmatic. They were willing to execute on whatever plan we wanted and had plenty of re...
commendations to make sure all our plans ran smoothly. They had worked with some of our vendors and our location, which made planning remotely easier -- they could run the show during the final planning meeting!
We got to spend the whole time talking with guests and enjoying the day. Kait and Elaina handled all the random things that came up perfectly and had great communication with us. I really felt like they listened and were absolutely ready to roll with all our crazy gambles in terms of the ceremony and all the moving parts. We really appreciated that they asked us about the important calls and made a bunch of calls on the small stuff for us. They had back up plans for the backup plans! We really got to enjoy our wedding day!
Jessica and Sarah were a critical part of making our wedding a flawless event and we could not recommend them more. I can't say enough about Jessica's calm presence on our wedding day- I couldn't have been more thankful to "hand the reigns" to ...
her to manage all our vendors. Our venue had someone to unlock the doors and turn on the lights, but other than that we were DIY and Jessica really oversaw a flawless day. We would not have been able to enjoy our wedding if we didn't hire Without A Hitch.
While they are not wedding planners, they were instrumental in helping us plan and organize our event. From our first meeting with them 5 months before our wedding to our rehearsal the day before, Jessica and Sarah were incredibly helpful in helping us create the minute-by-minute-run-of-show for our wedding day and asking us the questions that help frame our to-do list.
One thing to note- their typical contract is 8 hours long. If you want them onsite before to help oversee set-up and to stay later to oversee clean up, it will be extra. They provided us with the right questions to ask of our vendors and gave us instructions on how to make sure clean up goes flawlessly without them there. We were incredibly impressed with their professionalism and expertise. If your site doesn't offer a coordinator, if you're a busy working professional who's never planned a wedding before, you need Without a Hitch.
We couldn't have done it without Sarah and Mandy at Without a Hitch! My partner and I got engaged in July and decided to get married some time the following summer—I switched jobs, the holidays came and suddenly it was February and we had almos...
t nothing planned beyond a date and a tentative venue. We contacted Sarah in the hopes she might have hope and guidance for us—and boy did she and her team come through. Our first meeting with Sarah and Mandy was invaluable—we went in knowing almost nothing and left with a check-list and action plan for the months ahead. Even though they are "day-of" coordinators, they were absolutely instrumental in helping us plan everything leading up to the big day. They gave us tools and checklists and contacts... you name it. They were always available when we needed them and checked-in regularly to be sure we were on-schedule for getting everything done when it needed to be done (those helpful nudges we needed as to avoid compromising by having to rush things later). When it came to the big day, oh man, let me tell you I'm still in awe at how perfectly everything came together! We were actually able to REALLY enjoy our wedding (and I'm a super control freak, so being able to actually be hands-off that day was something I don't even think I really expected). In the end, we had probably ten+ different vendors all from different places and Mandy pulled everything together like they were an in-house team. I sit here today two weeks after our wedding and am still in awe at how absolutely perfectly everything went. I can't recommend them enough! Do yourself a favor—enjoy your wedding, hire Sarah and her team.
I cannot recommend Without a Hitch strongly enough. Sarah was our day of coordinator and she was incredible. She has a calm and kind demeanor and is very attentive to every detail. She has a very special way about her that allows her to get peo...
ple to do what needs to be done without anyone ever feeling bossed around or managed. The vendors, family, wedding party and most importantly me and the groom loved working with her. Definitely the best money spent on the wedding. We didn't have to worry about a thing on the day of. I only worked with Sarah, but I have no doubt that all of the coordinators who work for her are wonderful as well.
Sarah really was my lifeline for our wedding day. If I could pay her to run my life, I would do it. We hired her over a year out from our wedding and she was worth every penny we spent, just in the therapy she provided alone! I am a very intens...
e person, but had never thought much about my wedding so there were days when I would send laundry lists of questions and Sarah was always so quick to respond (and reassure me!). Sarah is very VERY experienced and a logistics genius and talked me out of a handful of ideas that if I had tried to execute would have made no sense and made me insane. I had already decided on several of the vendors I wanted to hire and Sarah had already worked with everyone local. They were all genuinely friends and I loved my crew of vendors so much I want them all to be my real life friends, too. As far as the vendors that I had yet to identify, Sarah had a great list and everyone she recommended was amazing - in price, quality of service, and of general awesomeness. Don't be scared to talk budget with Sarah. Part of what you get with her is her deep knowledge about the industry, which includes various vendors for a variety of budgets. She can help keep you on track and find someone who is the right fit for you. My biggest wedding regret is actually not asking her more! On the day of, she made sure that my southern manners didn't get in the way of my enjoyment of the day by fussing over everyone so I didn't have to. I found out about so many things that she took care of after the fact -- a real testament to her diligence and her ability to make sure that no little hiccup trickled up to me and my husband. Sarah truly got our wedding off "Without a Hitch;" there was not a literal or hypothetical hair out of place. I could not recommend her more enthusiastically.
Working with Without A Hitch was such a delight. From the very beginning stages of wedding planning Sarah and Alisha were so helpful. Their timelines had everything noted minute by minute and they kept careful track of all the little details. T...
he email updates and reminders from Alisha (our day-of coordinator) were great in keeping us on task. The day of, my husband and I didn't have to worry about a thing because all the moving parts were under control. I would highly recommend hiring WOAH if you are getting married at a place with many vendors and/or if you easily get stressed planning events. They will help ease your anxiety and make your wedding day go super smoothly.
Within a few months of wedding planning, we reached out to a few day of coordinators. After speaking with Sarah, we knew she was it. However, we ultimately decided her services would be nice but not necessary to pull off a wedding. Man, were w...
e wrong! Three months prior to the wedding, we reached back out to Sarah and we hired her immediately. During our first meeting, Sarah was incredibly prepared, brought up details we hadn't even thought of, and made us wish we had hired her from the very start. Our wedding day was amazing and our family and friends still rave about how perfectly everything was executed and Sarah's remarkable ability to multi-task. She is a great communicator with incredible attention to detail, and we would trust her to help us with any future event in a heartbeat. Sarah absolutely lived up to her business' name! Forever thankful, Ximena and Alejandro
Sarah and Without a Hitch were one of the best decisions we made about our wedding, other than the decision to marry each other! From the moment we met Sarah we knew that we were in good hands and that she really understood the kind of celebrat...
ion we wanted to have. She was detail oriented, extremely organized, and a pleasure to work with. She thought of so many things that never would have occurred to us in the planning process and made sure that all of our decisions were made beforehand so that on the day of our wedding we were able to relax and just enjoy celebrating with our families and friends. Having Sarah there made all the difference and we are so grateful!
Hiring Sarah and Jessica from Without a Hitch was by far one of the best decisions I made while planning my wedding.
Jessica was our day of coordinator and she was absolutely amazing. Planning a wedding is obviously very overwhelming. Jessica...
held my hand (and answered a LOT of questions over email) and helped make sure everything was buttoned up before (and on) our big day. My venue provided a day of coordinator and I did, for a moment, wonder if hiring another coordinator was overkill, BUT IT DEFINITELY WASN'T!! Jessica's attention to detail (and guidance, in advance of the wedding) was critical to our wedding day going as smoothly as it did. She ran the entire show and, as a result, our wedding was flawless. Several family members (haha probably biased, but that's ok!!) said it was the best wedding they've ever been to, and that was absolutely because of Jessica's help!
If you need help planning your wedding and/or need day of coordination, definitely call Without a Hitch. They were absolutely amazing.
Ladies, thank you for EVERYTHING!!!
We hired Without A Hitch Boston for our day of wedding coordination but their services went well beyond. They helped us create a unique timeline that would work for our vision. They thought of things we never would have thought of without their...
guidance. They kept us on track as they checked in on our planning progress. Jessica was our savior on the day of. She arrived earlier thinking we might need to switch to our rain plan. Fortunately the rain held out, but she was there completing final details and coordinating with our vendors. She really put everyone's anxiety at ease. If there were any problems, I'm not aware of them. Our wedding really went on without a hitch!! I wish I could give a higher recommendation for this team! They were worth every penny!!
My husband and I hired Without a Hitch to coordinate our wedding this past July at the Charles River Museum of Industry and Innovation. Our day involved switching the ceremony space over to the reception space during cocktail hour and we 100% c...
ould not have done it without Alisha's help. Specifically if you're getting married at the CRMII, Without a Hitch is slam dunk vendor since they seem to work the space often and know the ins and outs of that non-traditional venue.
I appreciated that both Alisha and Sara always took the time to answer our questions during the planning process and provided a lot of general support as we went. On the day of the wedding I had no worries and Alisha was amazing, popping up just when we needed her, even down to cutting the buffet line during the reception to grab food for my husband and I, and calling our uber at the end of the night.
You are absolutely in good hands when you book Without a Hitch. 5 outta 5, would totally recommend!
My husband and I have said over and over AND OVER again how glad we were that we decided to go with Without A Hitch for our wedding. Sarah and our day of coordinator, Diana, were there for us from start to finish. Their services go well beyond ...
the day of coordination, it was so wonderful to have their support along the way. Hands down the best money spent of anything we did. They gave us such great guidance and advice, and thought of things we never would have considered on our own. They also pointed us in the right direction and gave us real world advice when we were uncertain of some of the details in planning. They also recommended some key vendors. We chose our florist and caterer (among other vendors) based on recommendations from Sarah and Diana. We were extremely reassured to know that they had the WAH seal of approval, and could not have been more pleased with their service and value.
We mainly worked with Diana leading up to and on the big day. From start to finish she was there at every turn making sure everything went smoothly, and responded to all of my questions right away no matter how trivial. There were many times when, in the throes of planning chaos, I turned to the meticulous timeline they curated for us. It was so comforting to be able to go over the fine details and imagine what the day might hold.
On the big day, having Diana there truly allowed us to relax and enjoy ourselves. I honestly have never had more fun! There were many times when we were behind schedule, rushed, and things weren't going exactly according to plan. If you knew me at all, you would know that those kinds of scenarios are totally not my strong suit. However, I never worried for a second, and my enjoyment and peace of mind never faltered for a second, because I knew Diana was there to support us. By the way, it was SO great to roll up to the wedding and have two cold drinks and a tray of appetizers waiting for us. I did not go hungry, that's for sure!
I can't recommend Without A Hitch enough, they are simply the best!!!
Sarah is the absolute best! She is very organized with close attention to detail. She made me feel like I didn't have to worry about a thing. My wedding was absolutely perfect and I could not have done it without Sarah and Without A Hitch!
The Without a Hitch team are truly the best! Sarah goes above and beyond to ensure every detail is perfect and working with their team on the day of is a dream! I cannot speak highly enough of their services!!
One of the smartest decisions we made was to hire Without a Hitch for our day-of coordinator. It can be so stressful to plan every detail of a wedding and Sarah and Jessica helped lead us in the right direction every step of the way. They kept ...
us organized and their positive and calm energy made us feel that everything was coming together just the way it should be. Jessica was on site the day of our wedding and she made sure that everything went perfectly. I had packed up and organized a lot of decorations and Jessica put everything out exactly as I had wanted. She made sure that the ceremony, cocktail hour and reception each led beautifully into the next. When we had an unexpected power outage during my mother's toast, I saw Jessica out of the corner of my eye running toward the problem and she, along with the other vendors, found a way to work it out and get everything back up and going again. That was a very stressful moment for me, but I totally trusted that Jessica would solve the problem. I honestly can't imagine how we would've pulled off our wedding without their help -- I absolutely recommend Sarah and Jessica to anyone planning a wedding.
Working with Without a Hitch was one of the best decisions we made in regards to our wedding. Sarah and our day of coordinator, Colleen, made sure that I stayed on track with planning and offered kind suggestions throughout. At one point the DJ...
we had originally planned on working with was no longer able to attend our event and Colleen quickly sent me recommendations of other vendors she'd worked with. We were able to quickly find a DJ that fit all of our needs. On the day of, Colleen was present and helpful throughout the day. I really did not need to worry about anything getting done and the whole wedding went exactly as planned. I would recommend their services to anyone who is considering having a day of planner. Without a Hitch is the best!
My husband and I loved working with Sarah. She kept us on top of all the little details leading up to the wedding, and she helped us put things together in a way that worked for us. Sarah took care to bring to life all the customs and tradition...
s we wanted on wedding day. And when there were a few scheduling hiccups during the event itself, Sarah's kind and professional coordination of the other vendors put us at ease. We highly recommend Sarah and Without A Hitch!
We worked with Sarah and Without a Hitch for our day of wedding planning. We are SO glad we did. While we did much of the planning ourselves and our reception venue had an event staff, Sarah kept us on point, on schedule and gave us things to t...
hink about that we wouldn’t have otherwise. Her type A personality combined with her easy demeanor is exactly the type of person we wanted with us on our wedding day. She was in command of every single detail and we didn’t have to worry. When the bus for the wedding party didn’t show we knew it would be taken care of while we were in our wedding mass and we didn’t think twice. As expected the bus was there waiting when we came out. When the grooms mom forgot something in her hotel room, Sarah was there. In fact one guest commented, “is she a triplet??? Because every time I turn around she is there!” With 3 hours between the mass and the reception she helped guests with details or bar/activity recommendations making them feel comfortable in Boston! Finally, we decided in planning our wedding we only wanted people around us on the day of that we would have as our friends so they fit right into the flow of the day. I can say without a doubt we loved spending the day with Sarah! We would recommend her to anyone!
Hiring Sarah of Without a Hitch was probably the smartest investment we made for our wedding. In starting our planning process, she provided so much useful advice and tips, particularly when picking vendors. On the day-of, she was superb! She k...
ept us calm and cared for, constantly checking-in and informing us of what was coming up next. She allowed us to truly focus on the moment and not worry about tiny details (all questions were directed to her, and we knew they would be handled expertly). She was a delight to work with from start to finish, and I cannot recommend her highly enough! I have already suggested her to fellow friends who have gotten engaged and they've also loved working with her!! Once again, of everything we decided for our wedding, hiring Without a Hitch was by far the smartest and best decision we made.
I literally cannot recommend Sarah and Without a Hitch more (and I majored in English so I know how to use the word “literally” properly!). I actually can’t imagine how my wedding day would have gone without having Sarah as our day of coordina...
tor. She helped us immensely in the weeks leading up to the wedding, including providing us a timeline that was more detailed than I ever would have considered (and of course all the vendors asked for a detailed timeline so that alone was gold for us). She was always incredibly responsive and helpful with any questions we had preparing for the wedding and she helped us stay on track and make sure we didn’t forget anything. The day of the wedding she was there right when we were and made sure everything ran smoothly (and she made sure we were able to eat the delicious food we paid for which I’ve heard can be a struggle!). Our wedding day was perfect for a variety of reasons, but I can say that without a doubt Sarah was a huge part of that. I feel so lucky to have found her and since you’re reading this review, you can be as lucky as I was. I’m forever grateful for how much she helped us and can’t recommend her and Without a Hitch enough!
When we started planning our wedding, we weren't planning to have a day-of coordinator, but are beyond ecstatic that we decided to go with Without a Hitch. We'll never forget how overwhelmed we felt after our initial meeting with Sara and Alish...
a about seven months before our wedding day, but the timeline they gave us to work on was the homework we needed to ensure everything would be in place. On top of that, Sara and Alisha were constantly available over the months before our wedding to answer any questions, provide perspective and advice, etc. about our wedding day. And the day of... hard to say much more than "Wow!" From the moment we showed up to the venue, Alisha made sure the only thing we were worried about was enjoying the day. It's hard to even imagine how smoothly she coordinated our vendors and pulled the entire day off flawlessly. From day 1 Alisha has been so helpful with all her advice and guidance, responding quickly to every email and generally a positive and encouraging voice during such a stressful process. We honestly miss working with Without a Hitch and are so grateful for helping make our wedding perfect. We absolutely could not have done it without them. Book them.
So after finding out that there is a such thing as a day-of coordinator, I knew that I had to find the perfect coordinator fit for me. So, I found Without A Hitch! Sarah Basch set me up with Diana Scott and it was great! My wedding was June 10,...
2017. I had many different things that I wanted in my wedding and reception and she kept right up with it all. There were at least 2 stressful times when I looked at her and said, "what am I going to do" and she sweetly held my hand, looked me in the eyes and very calmly told me, "I already took care of it." I can't begin to tell you how that felt especially when you see that she really did handle it! She even checked on my often throughout the evening to make sure we had everything we needed. Even prior to the wedding, she kept me on track and stayed on top of things until she got her answers. She kept me organized and when I wanted to go back and review something, I knew exactly where to find things. My now husband was skeptical of hiring a coordinator at first but after our initial meeting, he knew that we needed her and after, we were both so thankful. I mean REALLY thankful! It was such a beautiful day and if not for Diana, and her fitting my personality and understanding my vision so well, things would have been quite different. You will never regret hiring Diana for your wedding day!!!!!
It is without hesitation, and with total confidence, that I recommend Without A Hitch (Sarah Basch and Alisha Fuller) as Day- of coordinators for weddings, and all milestone events and functions! As the mother of the bride planning a wedding f...
or over 250 guests from a variety of cultures, from all over the globe, it was a pleasure to work directly with Alisha to create a detailed timeline to guide us in implementing one of the most beautiful and memorable milestone weddings for our dear bride, groom, family and friends! From our first meeting, we knew everything would be well planned and orchestrated. Alisha is a very professional, calm, and level headed planner, and it was delightful to work directly with her for the entire year while I planned all of the wedding festivities. She also worked very well with all our vendors as the point person for the day of the event, making sure everything was well coordinated, and under control. Alisha was organized, attentive and in command of the entire event. She made sure all our visions were realized from the ceremony rehearsal, bridal photo session, to setting up of a beautiful cookie and candy buffet that I had created for our guests! After a year of planning and having great vision, it was wonderful to clear my mind on the day of the wedding, and know that Alisha was working with our venue coordinator, Karie Duran, of the Royal Sonesta, and all of our wonderful vendors to ensure that all of the many details of the wedding ceremony and reception were picture perfect. If slight issues did arise, Alisha was well prepared to handle them with grace and experience.
As our daughter and son - in - law's beautiful June wedding is now a magnificent memory, we will forever be grateful to Alisha for her important role in our milestone day!
Without a Hitch was our MVV – Most Valuable Vendor!
Sarah and Diana were incredible and trusted advisors and especially Diana made sure our day went off smoothly. They prepped us for not only the day of, but counseled us for nearly a year alon...
g the way and were available to us throughout the wedding planning process, often checking in proactively and also responding to our notes about vendors, timelines and anything else with calm, sage advice.
When we arrived at the venue on the day of the wedding after spending several hours with our families and bridal parties, it was SUCH a welcome sigh of relief to see Diana – calm, cool and collected – and know that everything would be taken care of. When we walked into the venue, everything was exactly how we’d imagined it.
Diana was attentive all night, making sure we had drinks, food, cake, etc. and she gave us cues when we needed to do cake cutting, last song, etc. She was such a calming and level-headed presence throughout the wedding planning process and we appreciate her guidance and counsel so much!
Seriously, the best money we spent throughout the whole wedding process was on Without a Hitch! Would highly recommend to any and every bride/groom or anyone planning an event!
Colleen and Sarah from Without a Hitch were so fantastic throughout this whole process. Sarah founded the company and was so helpful answering our questions as we were trying to figure out exactly what we needed in a coordinator. Colleen was ou...
r events associate and was AMAZING. We selected a venue where we could DIY most of the services, which meant it did not have a coordinator onsite, and I have no idea how we would have gotten through the wedding without Colleen. After meeting her in person to go through what we had and had not already planned for the wedding, she sent us a comprehensive list of suggestions for vendors we were still missing, gave us realistic expectations for when we should lock them in, and followed up with us periodically with a detailed timeline of the wedding weekend filled in every time we made new plans. Especially on our wedding day, it was so reassuring to know that Colleen was there and we were able to focus fully on enjoying time with our guests. Colleen ran the rehearsal, handled problems flawlessly, and was so reassuring to have on the wedding day. As someone who spent a few months deciding if we needed a day-of coordinator or not, I would hire Colleen and Without a Hitch again in a heartbeat!
Sarah worked with us as our day-of-coordinator, and she was excellent! As the planning process progressed, she regularly checked in with us to make sure we were on track. She thought about details and logistics that never even would have occurr...
ed to us, helping to ensure that she would be able to make sure everything ran "without a hitch" on our wedding day. She held us accountable to thinking through our vision, while also being patient with us. All of our vendors loved working with her - she is a total professional and we recommend her to the utmost extent!
Hiring Without a Hitch was best decision we made, no question. Sarah's wisdom, confidence, and advice was very key for us. I had numerous compliments from other vendors that her wedding timeline and organization was the best they had ever seen....
The day of the wedding she ran with perfection, giving myself and my family the ability to enjoy our wedding without having to look at the clock or worry about any detail! I cannot recommend her enough!
I would highly recommend that any engaged couple, that is looking for a Day of Coordinator to help make sure the big day is pulled off seamlessly, consider Without A Hitch. Sarah was amazing and handled everything very efficiently and professi...
onally. I could not have found anyone else that I would have been so comfortable leaving the day of details in the hands of. Sarah ensured that our perfect day was in fact perfect. When I was going through the process of picking a Wedding Coordinator or Planner, I wanted to find someone who would make my vision come true not theirs or someone else's, and that's exactly what Without A Hitch did. The whole day really did go off "without a hitch" and exceeded all expectations that I had for it.
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Without A Hitch Day Of Wedding Coordination