Initially, I was thrilled to book with starship! There's no others like it... Where else can you say you got married on a boat?
unfortunately, hindsight, I wish I would've booked w...ith a different venue. after all, they didn't even take the boat out of the channel, so in every single one of my wedding photos, there's a building in the background I was under the impression during my initial walkthrough we would be making it out to the bay. That was the first disappointment.
secondly, I was promised a wedding coordinator three months out from the wedding. Well that didn't happen and they blamed it on being busy from the "holiday season", but I didn't get to speak to my coordinator until about six weeks out. So if you're a planner please keep that in mind.
When I did finally get to speak with a coordinator, we had about an hour long conversation, going over all the details. Afterwards he emailed me a copy of our conversation with notes stating how I wanted my decorations and all the fine details. I'm not a bridezilla. I didn't want any extravagant decorations, I simply wanted flowers. that's literally all I wanted... and guess what the one thing my coordinator wouldn't let on the boat the day of the wedding, MY FLOWERS!
I spent hours and hours picking out my flowers. I spent hundreds of dollars!! I'm literally gutted to this day about them not being on the tables and it's been weeks. Remember how I mentioned he emailed me notes on our talk? well there in plain sight on the paper in his handwriting it says "organic- day of delivery " which was his reasoning for why my aunt and friend couldn't put out the flowers because apparently I told him they would be fake And they couldn’t bring on fresh flowers the day of?!
Thankfully, my aunt put her foot down and was able to get at least our sweetheart table covered with some greenery so not all the photos look like we had our wedding in a cafeteria.
I wish I could say that was the worst part- it was not, the way the rest of the staff treated us fall in line with the coordinator, with the exception of a few.
again, referring back to the notes emailed, we were informed we would have 15 minutes to clear off the boat after the wedding. We went out to do our "sendoff", and when my sister, aunt and friends came back to clean off the boat the staff had THROWN OUR WEDDING PRESENTS AND CARDS OVER THE FENCE . along with guests purses and decorations.
They also "misplaced" our guests wedding favors that were out by the dance floor when we went to do the send off. The favors were lotto tickets in bags that said enjoy the riches from the the new Mr. & Mrs. - all mysteriously gone! This might be an assumption but there's no doubt in my mind the employees took them while we were doing the send off, because stuff like that doesn't end up in the trash or go missing...
finally, I'd like to mention the technical errors with our sound/music. You see my husband, and I didn't want to do vows in front of our friends and family to keep them private, so our first dance was supposed to be a really intimate moment and our version of vows. Guess which song they couldn't get to play? Yup, our first dance ruined. Did they test it ahead of time? it was so awkward us standing up there in silence that a guest yelled out "want me to sing?" the song never played, we sat back down. so awkward.
Then when the pastor and our parents went to speak the mic wouldn't work and the guest couldn't hear them Over the boat.