Yours Truly Media
About This Vendor
Let's Celebrate Your Love
Our 2024-25 availability is limited, reach out to see if we are available for your date! We are proud to have been capturing our couples love stories since 2015! After over 8,000 weddings captured our team has seen what it takes to truly capture your wedding day in all of it's glory. From the planning before your big day to the delivery of your final photos and videos our team is by your side through it all, we offer timeline and planning help to ensure no detail is left behind. We only get one chance to do this right and with our proven track record your wedding day could not be in better hands. Our team is dedicated to making your wedding day as stress free and fun as it should be with careful attention to detail on all fronts. We cannot wait to meet you and see how we can create a forever memory of your once in a lifetime moments. Why take any risks on the biggest day of your life, our team is here to help from start to finish. From assisting with your wedding timelines, creating shot lists with our project coordinators, to our talented cinematographers and photographers working with you on your wedding day. Then, our award winning editors crafting your love story in a beautiful way through your photos and videos. Our team takes every precaution to ensure you’re covered on the biggest day of your life, every detail is handled with care and attention along with having a team on standby in the event of any emergency or illness so you always have peace of mind. Our team has collectively done over 5,000 weddings and are proud to say we are prepared for anything. Let our team help preserve these once in a lifetime moments for you to share for generations to come, what Yours Truly Media does best! As a family owned business it's not too long ago that we both were in your shoes, planning our own wedding. We know just how important photography & videography are to your big day, in fact, when it's all said and done that is all you have left. My husband and I along with our team count it a privilege to work alongside our forever couples, we believe that this is the biggest day of your life and that your photos and videos should tell the story of you for years to come! We promise to treat your wedding just like it was our own, we can't wait to have you join our family!!
Details
Business Attributes
Woman-owned Business
Destination Weddings
Destination Wedding Packages
Photo & Video
Digital Files, Drone, Photo, Second Shooter Available, Social Media Sharing, Video, Full-Length Video, Highlight Video
Photo & Video Styles
Artistic, Classic, Documentary
Wedding Activities
Getting Engaged, Rehearsals & Parties, After Party, Wedding
Awards and Affiliations
Pricing for Yours Truly Media
Curious to learn more?
Yours Truly Media Reviews
4.8 out of 5.0
364 reviews
5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
2%
My hubby and I found YTM through the Knot and we couldn't have been more thankful or impressed. From the initial consultation to discussing shots we wanted, ideas, planning, etc., they were an absolute dream to work with. On the day of our wedd...
ing, they were such a delight to be around, so professional but relaxed and chill at the same time. Exactly what we wanted! They made us feel so special and comfortable! We had them do our photos and video and we will treasure both FOREVER! Truly the best money we spent on our wedding - worth every penny.
Response from the Vendor on 10/08/2021
Greetings Kayla! Thank you so much for these kind words. It was a great opportunity to be part of your wedding day! We are so glad that you have experienced a smooth process from planning until the day of your wedding! We all hope the best for ...
both of you.
We used YTM in April and received the pictures in May - absolutely stunning! They were easy to work with and reasonably priced. They helped us plan the key moments we wanted to capture on camera, and talked us through poses to help us get the p...
erfect shots. Paul was with us on the day of the wedding and the pictures were amazing - every single photo captured the beauty and excitement of that day. He even found a perfect location outside of our venue to do sunset shots. The turnaround time for sneak peek photos and the full album were delivered faster than they had set expectations for! All around - A+ experience!
We used them for our wedding video and this was the absolute best vendor! The quality of the video is SUPERB! I was nervous about picking a videographer because I wanted a good video that was fun and really captured the day and it was SO SO pro...
fessional and perfect! The customer services is also excellent. They are willing to work with you before and after the big day and just want you to love your video!! The day of videographer was also a highlight! He was fun, friendly, creative and brought truly amazing vibes!!! I loved every aspect of this company! Highly, highly recommend!
Any questions?
The entire team at YTM was extremely kind, professional, and helpful throughout our entire wedding planning and executing process. Our two videographers were friendly and knowledgeable on our big day, and they captured absolutely beautiful vide...
o footage that we look forward to watching for many years to come. The only downfall to our experience was after our wedding receiving our raw footage back to find that aside from our ceremony and special dances, all other footage taken was in 4-12 second clips. We were expecting to get larger chunks of our prep and reception so we could watch our guests and random clips from the night, but each snippet was so short that we aren’t able to fully feel the vibe throughout the night. The videos compiled together turned out beautifully, though - we just were hoping for longer clips of raw footage. Thank you YTM for your help on our big day!
Response from the Vendor on 02/19/2023
Thanks so much for the kind words, we are thrilled to hear you love your video. Raw footage is the clips straight from the camera so parts of the day where the team does need to be moving from location to location to capture the shots will be s...
horter in duration.
We hope you’ll both cherish your videos for many years, thanks again for allowing us to be a part of your day!
Yours Truly was a pleasure to work with! The day of videographers were very easy to work with and very nice. We just received our video and it's absolutely amazing!!! We will watch it every year and will share it with all our family and friends...
! We recommend using Yours Truly as your videographer!
We had the best experience with the team! They are so thorough in planning it was nice to be involved in the process and share our ideas. The finished product of everything is perfection! We recommend yours Truly media to everyone we know!
Cannot say enough good things about the people here! They were beyond accomodating when we had to reschedule due to COVID, they were literally one of 2 vendors we had that worked with us without causing problems for us or giving us any run arou...
nd. We hired yours truly for photography and videography and can say first hand that this is a vendor you want on your side on your wedding day. They offered endless help with everything in the planning stages and provided support. They listened to what we wanted and what was important to us. Our photos and videos are amazing, they are so professional and really put our family and friends at ease on our wedding day.
Thank you from the bottom of our hearts Blayke & James
We debated adding video for our wedding for quite awhile, our best friends used YTM and when we saw their wedding videos we knew we had to have one! Everything was so easy in the planning process, booking was so easy and Mindy was helpful and ...
knowledgeable for all of our questions. Our final videos are amazing, it’s one of our favorite memories from our wedding day - if your debating video DO IT and do it with YTM!
The team here helped my wife and I through 2 different COVID reschedules and was always so understanding and accommodating as we sifted through dates. They made a very sad and uncertain time easier, I'd like to acknowledge them for the way they...
care for their couples, checking in to make sure things were coming along good with the wedding planning several times. We hired them for video graphy and photography and were very, very pleased with everything. This is a team to have on your side when planning a wedding, flexibility, care and kindness and so many great people to help!
When your soon to be wife places you in charge of 2 of the most important aspects of the wedding day it's a little scary. My lovely bride Angela did just that when tasking me to find and narrow down photographers/videographer for our wedding. I...
had an initial list of 6 different options and yours truly media really stuck out to me from the beginning, I am not the type of person that likes to wait and literally they were always fast to reply. I found their offerings and packages very transparent a kind of what you see is what you get which made things very easy from a budgeting standpoint. They also were one of the only companies that asked questions about us in our phone meeting, they wanted to know how we met etc. Fast forward to our wedding day and they were a crowd pleaser, they got along extremely well with our family and friends another must have being they were with us for 10+ hours on our wedding day. They took direction and had everyone know where to be for photos. We loved our final photos and video which we had no doubts that we would! Thanks for giving me major brownie points with the wife YTM! We literally tell everyone we meet thats engaged about you!
One of the best decisions we made for our wedding day!!! We had the pleasure of working with Yours Truly Media for our wedding, and being our third date due to Covid, they were extremely easy to communicate with throughout the whole process and...
made it stress free for us. Our team of videographers were not only true professionals, but they were so kind and made us feel so happy and comfortable throughout the whole day. They allowed us to help plan the esthetic of the video and music, and paid attention to every single request we had of special highlights we wanted included in the videos. We have gotten endless compliments on the final outcome and it was so beautiful to watch it all over again with our families. We feel so lucky and appreciative to have worked with such an amazing team and we would recommended them to anyone in a heart beat!
I hired Yours Truly for my wedding videography and they were over all really great. They sent two videographers and the gentlemen that was with me, was amazing. He really understood what I wanted and catered to it. My only complaint was that I ...
wish they offered an option where you could go through the footage with them and choose what you wanted in your video. Although I understand that would be much more tedious for the company, for the money you are paying, it would satisfy the client more. As far as my video, overall it was great but I felt there were awesome things I saw in my footage, that they did not include in my video and I was really bummed. I understand the video is only so long and you can’t have everything but things could have been swapped out for better shots. There were a few things that were very mediocre and not great shots that they did include in the video which I thought was a little strange. Like I said, overall a good experience but I think if they let you kind of pick what you wanted in your video, it would be a huge plus and make their client extremely happy with the product.
Response from the Vendor on 01/18/2022
Hi Nicole,
We are so happy to hear that you had such a great experience with our videographers and that you loved your video! We want to assure you that our project coordinators definitely make note of any important moments/requests from all of...
our couples and pass this along to our post production team as well as allowing our couples to select their music which is the frame work of each video. From their we trust our amazing in house editors who are the absolute best of the best to use their skills and training to help piece together all of the footage to create a video that tells the perfect story of your magical day. We definitely understand that from time to time their might be additional moments captured that our couples would like replaced and we are always more then happy to review these and have our team look into completing a re edited video for our couples. If there is a specific moment you would like to see swapped out definitely reach out to our team and we would love to look into that for you! We hope your doing well and wish you both the best!
Using Yours Truly Media for my wedding photography, videography, and reception package was the greatest decision I made planning my wedding. They could not have been more pleasant to work with. Any question was answered immediately and the comm...
unication was seamless. My photos and video came out better than I could have ever imagined. They took my very specific vision and made it a reality and I am so grateful for the work they did. Highly, highly recommend!
Response from the Vendor on 12/31/2021
Hey Alicia! Thank you so much for leaving this awesome review! Thank you for putting your trust in us, from our photography to the reception package. It was so nice to hear that everything went well up to the day of your wedding. Thank you and ...
Happy New Year, Alicia! 🥰 😊
They were awesome! I decided super last minute that we wanted a videographer, and they completely nailed the assignment. They were fairly priced, and I got the hours + raw footage which I highly recommend. Their turnaround time was great too. B...
ook them!
Response from the Vendor on 12/31/2021
Greetings Renee! Thank you so much for these kind words! We understand that planning a wedding can be tough and we would like to extend our appreciation because you have chose Yours Truly Media to capture the most beautiful day of your life -- ...
thank you for thinking about us. Once again, thank you for sharing your experience with us. May you have a prosperous 2022! 🥰 😊
Excellent service, friendly and talented team! If you're looking for the best this is it!
Response from the Vendor on 11/29/2021
Hey Angela! Thank you so much for leaving this kind review. We are glad to hear that you loved the team that we sent to your wedding. Once again, thank you for choosing Yours Truly Media! ❤️
If I could give a 0 I would. I got married April 2021 - I will start by saying my video was fantastic after I had them redo it a second time…..for my photos i got 25% of the list of photos I provided them. I spent hours putting together the lis...
t of photos with family members and friends and got 25%. I did not even get A FAMILY PHOTO! I emailed them after hysterical and target did not even offer any refund after I highlighted all the photos I didn’t get. The worst.
Response from the Vendor on 11/20/2021
Hi Rachel,
We are so glad to hear you loved your wedding video, but we cannot express enough how sorry we are to hear we fell short with your photo expectations. I took a moment to review your photo gallery and do see family and friend sessions...
, as well as that the team did heavier edits on about 100 additional photos complimentary for you. We definitely would love the opportunity to schedule a call to review anything further to ensure we provided you with the best solutions possible to your concerns. Look forward to hearing from you and wishing you and your husband the best. Thank you.
My husband and I were on the fence about having a videographer at our wedding. We thought having photos might be enough, but after seeing a friend's wedding video, we decided we had to have the day captured on video. We came across YTM and imme...
diately fell in love with their work. I found myself tearing up watching videos of people I didn't even know, and they could capture a day that well and make it that emotional to a stranger, I knew we had to have them capture our day and do the same. When we reached out, the YTM team was responsive and so helpful when it came to all of our questions and picking a package. We were a COVID couple, but they handled our change in date with ease and made sure we felt comfortable and confident through a time that was so uncertain and stressful. We felt like they truly worked to get to know us, what we like, what was important to capture, and everything in between to ensure the team captured the day the way we wanted them to. On the day of, we worked with Ramses and Christian. They were both so friendly and laid back. We never felt like they were in our face constantly trying to give us direction or have us do a million things, yet every single part of the day, there they were, making sure to capture the moment, and capture it genuinely. There were no staged moments, it was all exactly the way it happened, which was so wonderful to us. They never made us feel stressed or pressed for time, but again everywhere we went, there they were making sure they didn't miss a thing. After receiving our final video, we are absolutely blown away by how perfect it was. It captured our day, our personalities, the details, all of our favorite people - we felt all of the emotions of our special day rushing back to us and it was like we went through it all over again in the best way. We are so thankful to have come across YTM and cannot recommend their team (especially Ramses and Christian) enough! We still watch our video constantly and are thrilled we have this keepsake to remember our big day forever.
Response from the Vendor on 11/29/2021
We hope that all is well with you, Kristen! First of all, we would like to extend our appreciation for taking the time in leaving this awesome review -- thank you so much for your kind words! 😊 We are so glad to hear that you loved your video...
s. It was an honor to be part of your special day and we are so happy to hear this feedback. We all hope that you and Kevin are safe! ❤️
My husband and I got married on August 28, 2021 and we just received our wedding photos today. They said it would take 4-6 weeks to get our photos and we got them on week 5. I am very happy! The pictures are AMAZING! We got married in Newport B...
each on the Dream Maker yacht. While we were getting ready for the day, I had my own photographer and videographer and my husband had his own. The team was great. They were so friendly and honestly seemed happy to be part of our day. Kelly W. was the photographer with me before the wedding and she was so sweet. She helped me get my wedding necklace unknotted and bustled my dress for me multiple times throughout our wedding day. This is a truly stand-up team and I highly recommend them to anyone looking for a caring photo/video team for your big day. We will cherish these photos forever. Thank you so much Yours Truly Media!
Response from the Vendor on 11/29/2021
Greetings, Maryssa! Thank you so much for taking the time in leaving this review. Of course, who would even forget your wedding at the Dream Maker Yacht! We are so glad to hear that you loved your wedding videos, and thank you so much for appre...
ciating our team. It was an honor to be able to capture the once-in-a-lifetime event of your life! 🥰 🥰 🥰
One of the best vendors we worked with. fast to answer, very detailed in planning what was important to us, quick turn around and absolutely stunning picture and video from our day. We couldn’t be more pleased. Everything was seriously so easy ...
that we didn’t have to worry about anything on our day, I’m a time where we lost vendors due to covid, couldn’t get people to reply etc it was a breath of fresh air to have a dependable team that went above & beyond to help us and made our memories so special.
Response from the Vendor on 11/29/2021
Hello Ashleigh! We are so glad to hear that you loved your wedding videos! 🥰 Indeed, planning weddings in the middle of this pandemic is hard as you will have to consider lots of stuff and details are crucial. With that, we are so happy that w...
e were able to meet your expectation, and how they turned out. Once again, thank you so much for choosing Yours Truly Media!
Somethings I wish I knew prior to hiring YTM
Photographers are outsourced .
If you have a 10 hour package it’s really only 9.5 hours.
“30 minutes required to set up”
You can’t choose your own music for the videos .
Videography you receive i...
s nothing in comparison to what they put online or on their Instagram .
For instance, the Instagram trailer and short video we received showed both the bride and groom tripping, sneezing , eyes closed, weird still shots etc ...We asked this to be fixed and it took over three months and two edits to finally receive our finished videos ; instead of the 4 weeks as stated in the contract. They kept me in the loop with emails...I’ve quoted some of them below .
“Generally, edits do not take this long but due to it being peak wedding season and storms effecting our servers things are taking longer and we appreciate your patience.”
“We wanted to give a quick status update on your raw footage. We are currently experiencing some technical issues that are causing delays for uploading raw footage. We assure you that our team is working as quickly as possible to get this resolved. “
“ Great to hear from you! We had a power outage that stopped the servers from uploading so we are having to go back and re-upload the footage. I apologize for the delay but we will have this to you shortly!”
An issue we had is the raw footage . we only were able to download the MP4 files.. so we only have half of our footage !!
Your expected to download not one , but two apps ,had to buy a thumb drive , and spent 72 +hours trying to download our footage. we were sent both MOV and MP4 Files and only the MP4 videos will play.
Company offered $300 raw footage compensation for the $8,000 that was spent . positive note we do have some amazing photos and gorgeous videography which we are so grateful for. Our crew was great ! it’s the photography editing and videography editing that seems to be an issue and lack of responsiveness from the owners . I feel they rushed the final
Project and wish they had a solution for the raw footage, wish they could download and send it to me via mail.
Response from the Vendor on 10/10/2021
Hi Julie, Thank you for taking the time to share your experience. We definitely want to address a few of your notations and the confusion we are left on our end when after delivering your video within the contracted 4 week window you stated, "W...
e love everything!! Video is amazing ! It made everyone cry and we really appreciate all the time and effort." We were so glad that you had loved all the time and care put into your video. We were slightly confused when you then requested a decent amount of re edits. We always want our couples to love their final videos and photos so we were happy to do a complimentary round of edits. However, after receiving numerous rounds of requests our team essentially created multiple videos for you in the end, which would have resulted in thousands of dollars in edit time. And again, we were happy to do this without charge to ensure you had a video that you loved to look back on for the rest of your marriage. In the end, we had hit a point where we want to ensure our company is not being taken advantage of and trusted the positive remarks after each re edit was completed that you have something you will love for years to come. To address any further remarks we definitely are transparent that we hire on photographers and videographers in all regions that are trained to shoot in our signature style, and all editing done in house. The 30 min-1 hour prep time is not taken out of our contract package time, but our shooters arrive early to scope and set up. Additionally, you absolutely can select your music, we actually encourage our couples to do this. Looking back, it looks like you selected yours roughly a week before your wedding day. As for any mishap moments such as sneezing, eyes closed, etc. we capture the content in full and if these natural moments take place during the ceremony or any major time frames we want to ensure you do not lose that content. However, as mentioned we were happy to edit your videos more to remove as you requested. As for the raw footage, we do apologize again that you experienced any issues downloading. We do not require any apps to be downloaded or hard drives to be purchased. That is solely our couples preference if you choose, as the content can be downloaded straight to your computer. We definitely are sorry if you have left with any negative thoughts regarding YTM and your experience as that is never our goal. We strive to deliver exceptional service and exceed expectations with our photos and videos we deliver. We truly are wishing you all the best and hope that you cherish the final videos and photos shared with you!
Yours Truly Media has been amazing through the booking and planning process. They were quick to reach out and follow up with the booking process, and everyone I interacted with was immensely helpful, engaging, and professional. I’m so excited f...
or my upcoming wedding video!
Response from the Vendor on 10/12/2021
Hello Olivia! We highly appreciate you for taking the time this leaving review. Thank you so much for choosing Yours Truly Media! 🥰
Yours Truly is an amazing team of professionals to work with! I watched our wedding video over and over again. It was so beautifully put together! We received a ton of compliments on it, our videos are amazing and we wouldn't change a thing. I ...
highly recommend working with Yours Truly!
Response from the Vendor on 10/08/2021
Hey Michelle! Thank you so much for these kind words. We highly appreciate you for taking the time in leaving this review. We are glad to hear that you loved your videos, and we could not thank you enough for choosing Yours Truly Media to have ...
captured your beautiful wedding day! We wish the best for both of you!
We used Yours Truly Media for our fall wedding and only have glowing things to say about them. From communication, coordination, and preparation prior to the wedding to execution and final product… Yours Truly Media delivered and did so profess...
ionally and perfectly. Their coordination staff was very communicative and had prompt responses. The 2 gentleman that shot our wedding were friendly, professional, and never got in the way, yet managed to get every shot we requested. The final video was so much better than expected and to make things better, we have raw footage so we can relive the moments! We highly recommend Yours Truly Media to anyone looking for a wedding videographer and wants to have a memorable video.
Response from the Vendor on 10/08/2021
Hello Jolyn! We are glad to hear that you loved the team that we sent and worked on your wedding. Thank you so much for putting a lot of time into leaving this amazing review! We are all hoping that both of you are safe.
We had an amazing experience working with Yours Truly Media. They were punctual, professional, and made our wedding video super memorable from start to finish. The video and event footage is something we will always look back on and cherish for...
the rest of our lives.
Response from the Vendor on 10/08/2021
Greetings, Michell! We hope that all is well with you. First, we would like to thank you for taking the time in leaving this review. We are so glad that you loved your wedding video. Thank you for choosing Yours Truly Media to have captured you...
r beautiful smiles on your wedding day!
We had a wonderful experience with Yours Truly Media. We got to work with Daniel and John who were very easy to work with and infused humor into an otherwise stress-inducing day. My husband and I were very happy with the final video product as ...
it perfectly captured the day and its magic moments of serendipity. We'd highly recommend Yours Truly Media!
Response from the Vendor on 10/08/2021
Hey Sandy! We loved your wedding at the Pelham Bay & Split Rock Golf Course! That day was so remarkable and beautiful! First of all, we would like to thank you for allowing Yours Truly Media to be part of your once-in-a-lifetime event! We are g...
lad to hear that you loved your videos, and we appreciate you for taking the time in leaving this review! We all hope the best for both of you!
So happy with my pictures! I chose to do more hours at my wedding rather than an engagement shoot and I was so thankful they were able to accommodate. The only reason why I didn’t give 5 stars was because I bought a certain package and when I w...
ent to redeem the prints they said they no longer could fulfill which was why I chose them to begin with.
Response from the Vendor on 10/07/2021
Hi Bianca,
We are so glad to hear that our team was able to accommodate a custom package for you and that you loved your photos! We definitely apologize though for us being unable to accommodate the prints originally noted in your contract. As...
I am sure our team reviewed with you this is something unfortunately out of our hands and a result of a state law implemented. We hope you were able to find someone to help you with printing your gorgeous photos and that you both are doing well! XO
We loved working with Yours Truly Media! Our team was very professional and had a great eye for taking pictures! They went above and beyond what we expected and our pictures turned out so well! I highly recommend them!
Response from the Vendor on 10/08/2021
Hello Blair! We are glad to hear that you loved your pictures. We hope that you and George are safe! Once again, thank you for giving Yours Truly Media the opportunity to be part of your biggest day!
We could not be more thankful for the YTM family. At first, we did not think we wanted a wedding video but looking back I am so grateful that we hired YTM. They were incredible. From the first time we spoke with them, up until our big day, they...
were so professional and quick to respond with anything we needed. They captured every aspect of our wedding day and I am so thankful we have these memories on film to remember and look back on each year.
Response from the Vendor on 10/08/2021
Hello SaraBeth! We hope that all is well with you. First of all, we would like to thank you for taking the time in leaving this review. We are so glad that you loved your experience with Yours Truly Media! Once again, thank you for giving us th...
e opportunity to have captured your wedding day!
Yours Truly Media was truly a joy to work with! Communication, organization, and timeliness were all wonderful. They were easily the best vendor we worked with during our wedding, and we still use our photographer from Yours Truly to this day!
Response from the Vendor on 10/08/2021
Hello Taylor! Thank you for leaving this amazing review! We are so glad to hear that everything went smoothly from day 1 until your wedding day! Thank you so much for choosing Yours Truly Media! We all hope that all is well for you both!
We had a fantastic experience with Yours Truly Media being our videographer for our wedding on 6/22/19. I would definitely recommend this company.
Response from the Vendor on 10/08/2021
Greetings Natalie! Thank you so much for taking the time in leaving this review! We all hope that you and Tony are safe! 🥰
Amazing team of professionals to work with from start to finish. Highly recommend this company. Our videos are priceless and we wouldn't change a thing
Response from the Vendor on 10/08/2021
Hello again, David! We super duper loved your wedding at the Vail Golf & Nordic Clubhouse! 😍 Thank you so much for choosing Yours Truly Media!
I would highly recommend Yours Truly Media for any of your video needs! They were very flexible and cooperative on our wedding day! It was very clear that they had a vision of how to create the perfect wedding video.
Our videographer worked ve...
ry well with our photographer even though they had not worked together previously. Upon receiving our video, we were so excited and in love! However, I did ask them to add one additional clip to the video and they were very receptive and extremely understanding! The re-edit was such a quick turn around. I was so impressed and grateful. I cannot stop watching the video and sharing it with friends and family. You cannot go wrong by choosing Yours Truly!
Response from the Vendor on 10/19/2021
Hello Kelly! We loved your wedding at the Skyview Golf Club! Thank you so much for taking the time in leaving this kind review, and we could not thank you enough for extending your patience with the turnaround of your re-edit requests. We all h...
ope that both of you are safe!
AMAZING! From the very beginning, communicating with the Yours Truly Media team was simple (using their online portal) & responses were always quick (within 24 hours). We had to postpone our wedding due to COVID and YTM was so accommodating & m...
ade the process so easy, which I could not have appreciated more during such a stressful time. Our cinematographers were Nolan & Christian and they were both so friendly and professional on our wedding day. They captured every single special moment of our day so beautifully. Following our wedding, our video was sent to us less than 3 weeks later which was such a pleasant surprise and it was FANTASTIC. I smile, laugh & cry (happy tears) every single time I watch it. We opted to receive all of the raw footage as well which was so enjoyable to watch. I will cherish every little bit of it forever. The only downside was that I had to pay to upgrade my google drive account in order to be able to download & store all of the footage. 10/10 recommend YTM for your wedding day videography!!
Response from the Vendor on 09/21/2021
Hello Danielle,
Your wedding at The Grove was amazing! We would like to thank you and Bradley for choosing Yours Truly Media to document your wedding day. It was such a great and fun experience. We still can’t forget Bradley and his groom’s me...
n wearing the same socks — it was cute! We all hope the best for the both of you!
Had some major problems with this vendor and this is why.
1. 3 videographers we’re on site, none of which were female and 2 men were in the bridal suite. Not a deal breaker but having a female would have been nice as we got ready and I was in m...
y underwear.
2. I asked them “how did the drone footage look” to which they replied “we are not allowed to fly it here”. My entire reason hiring this company was to get drone footage. I eventually got some but I had to remind them and it was a battle.
3. My bridesmaid had to tell them I was putting on my dress as they were not paying attention to capture moments. The general footage from the bridal suite was really saddening.
4. The video creation process was an absolute nightmare. The product I received initially was absolutely unacceptable. It had featured moments that made no sense. For example, images of my dress focusing on the breast padding and video of my hair dresser BACK COMBING MY HAIR.
5. We eventually got to an acceptable video but it was after approximately 4 months and lots of tears. I was in the end not able to use the 1 minute promotional (Instagram) video they gave me and I created my own from the full video.
6. Music selection was awful. I have seen this is common practice with many videographers but their inventory is on a whole other level of bad.
7. Their promotional material is primarily based on the west coast so their New York team seems less experienced.
At the end of the day no adjustments were made the amount I paid and I was fearful I would never receive a video. This was the worst vendor of my entire wedding experience.
Response from the Vendor on 10/07/2021
Hi Madelaine,
We appreciate you taking the time to share your experience. We hope that you and your husband have been doing well. After reviewing your journey with us back in 2019 and your recent review, definitely wanted to do my best to addr...
ess any concerns expressed. Regarding the (3) videographers being male including those for the bridal suite, unless requested by the couple ahead of time we do not schedule our teams based on gender, but instead their talent and skills. As we of course always have even our female shooters depart the area when anyone is getting dressed so our couples tend to not have a preference in this as long as all their major moments are captured beautifully. In regards to drone footage, I looked back at all correspondence and notes and doesn't look like there was ever a mention of this being missed by you or our team, and that your final video did have this. I apologize for any confusion or disconnect with that. However, if footage was unable to be captured day of due to any air restrictions or weather, as mentioned in our contract, we definitely have someone return to capture this. As far as video edit notes and process looks like after receiving the first version of your video you stated, "Thank you very much. This is a great video. Team did a fabulous job." I do see that after this you had a few rounds of requests that you wanted our team to add in and we were happy to do this each time complimentary to ensure that you loved your video for years to come. Including keeping the music in tact that you had liked, "I really appreciate they kept the musicality of the video". I am glad that you in the end did like the music selections chosen for your video, but can confidently say that in the last two years the music available through licensing sites has increased exponentially and offers even todays hits for our couples to select. Additionally, our expansion to the North East did take place back in 2019 so at the time our marketing material would have indeed focused on our West Coast regions, however, since expanding two years ago, we complete more weddings in the TriState area then any region today and can definitely say our marketing material shows the beautiful moments captured from our couples within every region. In the end I do hope that you still love the final video created for you and that you both have remained healthy and well through these crazy times. Take care.
Our only complaint is that we asked the videographers to wear all black and look respectable since our wedding was black tie. One videographer showed up in green cutoff shorts, and is very visible in many of our pictures and our wedding video (...
where he ran in front of the ceremony to get another shot). Otherwise, they did a great job.
Response from the Vendor on 09/23/2021
Hi Laura,
Thank you so much for taking the time to share your experience with us. I am glad that you loved your video and that our team was able to capture every moment beautifully. However, sincerely apologize again for the choice in clothing ...
by your day of shooters. Rest assure this is something we definitely addressed and handled as soon as we were made aware as our shooters are instructed to dress in all black attire for each of our weddings. We hope married life has been treating you both well and wish you many years of happiness! Take care.
Choosing Yours Truly Media for our videographer was one of the best decisions we made for our wedding! We had a long engagement due to covid and they made sure to keep in touch the entire time. Everything went smoothly on our ceremony day an...
d we could not have been more happy with the way our video turned out. Thank you so much for giving us a way to remember our day forever! We could not recommend them enough!
Response from the Vendor on 09/21/2021
Hello Liza,
First, we would like to thank you and Colin for giving us the opportunity to document the most important day of your life. Getting married in the middle of this pandemic is tough and we understand where you are coming from. We hope...
that both of you are safe!
I found yours truly media through Instagram and loved their work- so glad we decided to hire them for our wedding. Due to COVID- we cancelled our ‘dream’ wedding with our venue & decided to have an intimate wedding in our backyard almost a year...
later. They were flexible with our change & let us use the credit we had. Most importantly, our wedding photos came out perfect and was sent to us in a timely manner. The camera man gave us good clear directions when posing which was very helpful.
Response from the Vendor on 09/21/2021
Hello Sarah,
We hope that you are well! We would like to thank you for leaving a great review. The past year has been tough due to Covid-19, and we completely understood adapting to make sure your wedding was captured We are glad to hear that ...
you loved your photos and videos. We hope the best for the both of you!
Yours Truly Media was great! The video and pictures were amazing and they really captured the atmosphere and all of the special moments during the ceremony and reception. Additionally, the crew was so much fun while shooting pictures it felt li...
ke he had known them forever. This company totally exceeded our expectations. 10/10 recommend!
Response from the Vendor on 09/21/2021
Hey Kelli!
We appreciate you for taking the time in leaving this review. Your wedding is one of the unique weddings that we have covered, and we cannot thank you and Micah enough for giving us the opportunity to become a part of your special d...
ay! The band complements the whole atmosphere of the venue.
We would highly recommend Yours Truly Media! We worked with YTM on videography for our wedding day in August 2019 and found them super easy to work with, very professional, and they did an excellent job of capturing all of the special moments o...
f our day. Their team is very responsive, knowledgeable, thorough and personable, and for sure a pleasure to work with. They are reliably awesome - both my sister and my brother also hired them for their weddings (2018 and 2021), and we experienced the same level of professionalism and high quality work at all of our events.
Response from the Vendor on 09/20/2021
Hi Laura! Thank you so much for the review, we cannot thank you enough for allowing our team to capture your special day! You and Gilbert were so fantastic and the rustic venue suited you two so well! Your dress was also so unique and beautiful...
! Thanks again for the review, we hope you two are doing wonderful!
We loved using Yours Truly for our wedding. The photos were beautiful and the video truly captured all the love and excitement of our big day. They were extremely organized and I felt very supported by their team throughout the wedding day!
Response from the Vendor on 09/21/2021
Hello Grace!
Thank you for choosing Yours Truly Media. We are lucky to be part of your wedding day at the Boonshoft Museum of Discovery. You and Judah made an excellent choice of venue. Documenting your wedding in a space theater was one of th...
e best and unique weddings that we ever covered. The lights being associated with the full-black room made the perfect ambiance of the reception!
Working with Yours Truly was so easy and everyone was very communicative leading up to our wedding! We had great videographers on our day who were so lovely to spend the day with. The camera settings from one of the videographers put an odd hue...
on things, but it’s not a huge deal for us! Capturing the memories is the most important to us and that’s what we got to continue to look back on!
We were so happy with the Yours Truly team. The group was professional and well-prepared for our wedding day and captured all of the important moments without being intrusive. We would definitely recommend them for anyone else!
Response from the Vendor on 09/21/2021
Hello Leo,
We appreciate you for taking your time in leaving this review. We are glad to hear that you loved your wedding video, and we cannot thank you enough for giving us the opportunity to be part of your dream wedding. You and Jacqueline ...
are a power couple! It was a privileged to have capture the most memorable day in your life!
They did a wonderful job capturing our special moment. We did both the short clip plus video. Highly recommend the short clip, fantastic job pulling together the wedding in only a few a minutes. They were professional, courtesy, on time, and g...
reat take footage. I would recommend them.
Response from the Vendor on 09/21/2021
Hello Michelle!
Thank you for your kind words. Indeed, your wedding was beautiful with a night full of dances. We are more than glad to hear that you are satisfied with our services. We wish you and Christopher the best!
I haven't had much experience with videographers but yours truly media was excellent! They are very professional, prompt, insightful and great at capturing my husband and I on our special day. Customer service was also great and answered all of...
our questions and had our hard drive and clip available within a timely manner. I would definitely recommend them to anyone.
Response from the Vendor on 08/30/2021
Hi Maegan,
Thank you so much for the kind words and sharing your experience! I am so glad to hear that you loved working with the team and the memories captured. We hope you both are staying safe and wish you a lifetime of happiness together!
Absolutely loved this team! Very professional and out together unbelievably beautiful videos capturing our wedding day. Highly, highly recommend!!!
Response from the Vendor on 09/21/2021
Hello again, Ashton!
We appreciate you for taking time in leaving this review. It was a beautiful wedding day and it was so lovely down at the beach. We all hope the best for you and Brian!
I really loved how professional and detail-oriented this company was. Matched us with the perfect photographer who cared so much. Felt like a family friend by the end. Photos came out amazing!
Response from the Vendor on 09/21/2021
Greetings Casey!
We were so glad to share the photos that we took on your wedding day, and we are more than happy to hear that you loved the results! We all hope that you and Eric are well!
The videography was great, however I wasn't that happy with the main photographer. She was unorganized, difficult to understand, didn't scope out the venue to find photos, it felt very rushed. They turned out ok but i expected a lot more. You...
should know they outsource their personnel. So who you speaking with isn't the person that will be showing up day. I really wish they had came that clear.
Response from the Vendor on 08/30/2021
Hi Alexa,
Thank you so much for taking the time to share your experience! We truly value the opportunity to grow as a company and hearing from our couples provides us that feedback. I am so happy that you loved your videography, but definitely...
sorry to hear that we fell short on the photo end. To touch on outsourcing our personnel, our photographers and videographers go through hiring and a thorough training process with our team to ensure they meet YTM standards. Additionally, as we mention to all of our couples all editing is done in house by our amazing editing team to deliver that timeless YTM feel. We value transparency as one of our core principles and our sales consultants are happy to answer any questions related to your wedding team and our internal editors to help our couples during the process. Since your wedding in 2019 I can confidently say that our photo department has grown immensely and our photographers have continued to improve with the help of feedback such as yours. So we truly do thank you for allowing us to look back on your particular experience and see how we can continue to improve to be the best that we can for future couples. We hope you are staying safe and wish you both a lifetime of happiness.
We had Yours Truly Media for our photography and our videography and they did not disappoint! I love how when booking I knew they had a team of highly skilled professionals that would 100% be there to capture the day. This was more appealing to...
me than hiring an individual's company or even a couple team because I wanted to be sure that there would be the A- Team the night of the event! Would 10/10 recommend them again
Response from the Vendor on 09/21/2021
Hey Christina! Thank you for leaving this awesome review. We are glad to hear that you loved your wedding photos and video! It was such a fun and great day to have capture your beautiful wedding photos near the woods. We hope that all is well f...
or the both of you!
After our initial videographers fell through last minute, I entered a panic and quickly began scrambling for a new one as our wedding approached. I came across Yours Truly Media on the Knot and within minutes of our initial phone call, I realiz...
ed that having to change our vendors was truly a blessing. Not only is Yours Truly Media extremely professional, but they are also helpful, kind, and added a creative flair that we otherwise would not have achieved on our wedding day. They worked well with our photographer, quickly picking up on our vibe and personalities without ever meeting us prior. Both our previews and video were delivered promptly and within the promised timeline. They instantly brought me to tears. Our videographers captured our day perfectly. Not to mention, the editing was absolutely beautiful. Since our wedding day, we have watched our video countless times and loved every second of the raw footage that we otherwise would have likely missed. Without hesitation, my husband and I recommend Yours Truly Media! We will cherish our videos for the rest of our lives and look forward to sharing our special day with our children one day.
Response from the Vendor on 09/21/2021
Greetings Alisha! We also believe that certain incidents happen for a better reason, and we are glad that you loved the videos on your wedding day. Thank you for appreciating our work, especially our editing skills, and for acknowledging our pr...
ofessionalism!
Yours Truly Media was wonderful to work with! They included a very comprehensive call before booking on exactly what to expect by using their service. The day of the wedding, they were there with my photographer every step of the way getting al...
l the best shots!
Would highly recommend using them!
Response from the Vendor on 09/21/2021
Hello Tory! We enjoyed your wedding at the CopperWynd Resort. Thank you for giving us the opportunity to capture your once in a lifetime event.
Yours truly media Truly made our wedding day so special. They came in early help set up and films all the important parts of our day from both bride and groom point of view. They were fun and professional and we truly felt comfortable having th...
em there with us. They captured all the special parts of our day in a beautiful film that we watch all the time they truly captures the magic of our day. I couldn’t recommend them more!!!!
Response from the Vendor on 09/21/2021
Hi Holly! We are glad to hear that you were having a great time on your wedding day and we are happy that you are comfortable with the our team. We all hope the best for the both of you!
Yours Truly did an amazing job on our wedding video! The day of the wedding they were timely and kind. We received our video shortly after our wedding and it’s so well put together. I’ve received countless positive feedback about the video. I c...
an’t watch it without crying! We can’t thank Yours Truly enough for capturing our day perfectly.
Response from the Vendor on 09/21/2021
Hello again, Jessica! Thank you for choosing Yours Truly Media to become a part of your special day. We are glad to hear that you loved our videos! We all hope the best for you and Bruce!
The 2 videographers that filmed our wedding were fantastic and very personable. They showed up early, they got great shots without being intrusive. They worked well and even made friends with our photographer!
Response from the Vendor on 09/21/2021
Greetings Stephen! We are glad to hear that you loved our team. Thank you for being appreciative and acknowledging our professionalism. It was a great privileged to be part of your big day!
Yours Truly Media was so great to work with on our wedding day! They were the first vendor we booked and were accomdating as we postponed our wedding due to the pandemic. We got all our videos back well within their proposed timeframe and the...
y captured everything so beautifully. Thank you!!
We were trying to cut costs and didn't originally plan to have a videographer. I caved with a few months to go and AM SO GLAD I DID. Yours Truly Media was super easy to work with and did an amazing job capturing our wedding and putting together...
the greatest highlight films. I looked at my wedding photos once, but watch our highlight films all the time. I am super grateful to the Yours Truly Media team for this.
Response from the Vendor on 09/22/2021
Hey Jaclyn! Thank you for leaving this awesome review. We are glad to hear that you were happy on your wedding day. We could not thank you enough for choosing Yours Truly Media to capture the most memorable day in your life. We hope that you an...
d Raymond are safe!
Yours Truly Media did an amazing job capturing photos and video of our wedding day. The photographers and videographers communicated with us in a very efficient way and were very involved on our wedding day. They made sure we got all of the pho...
tos and video footage we wanted! The process working with them was seamless.
Response from the Vendor on 09/22/2021
Greetings Jackie!
Thank you for taking your time in leaving this review. It is our job to be communicative and deliver the request of our clients. We are glad to hear that you loved your wedding videos and photos.
We LOVED how our wedding video turned out- it was like a movie that I can keep rewatching time and again!
The only down side is that although the company has rights to thousands of songs for your video- there aren’t many mainstream artists so ...
be sure to see what list they have available for them to use (in case you’re stuck on a particular song).
We got our video so quickly and I love watching it !
Response from the Vendor on 09/22/2021
Hello again, Katie! We are glad to hear that you loved your wedding videos! Thank you so much for trusting our team. We are still in love with the suit that Jordan wore at the reception! We all hope the best for the both of you!
Yours truly media did a wonderful job for our wedding videography. The communication was great from beginning to end and we knew exactly what to expect. Our videos were edited and available to us in a timely manner. The only thing I would sugge...
st is letting them know of any people that you would like featured more or less in your highlight video. We loved our videos from them!
Response from the Vendor on 08/17/2021
Hi Brianna! Thank you so much for the kind review, you and Jacob were so amazing and we can't thank you enough for having our team there for your wedding day!
Yours Truly Media is absolutely incredible - they are a one-stop shop for the most exquisite photos and video for your wedding day. I am overjoyed that we went with them to capture our wedding. We just received all of our wedding photos back an...
d they are absolutely stunning. The video is so high quality - my husband and I watch it all the time, and it makes us emotional each time! They know exactly how to capture each moment perfectly. I want to give a huge shout out to Savannah for working with us through two postponements, as well as to Nick and Chris for so expertly capturing our day. You were all so absolutely fabulous and I can’t thank you enough.
Response from the Vendor on 09/22/2021
Hey Genevieve! Thank you for writing this awesome review. We are glad that you loved how everything turned out! Your wedding day was so beautiful and we could not thank you enough for giving us the opportunity to capture that once in a lifetime...
event. We were astonished with every detail on your wedding from the ceremony to the reception!
Great company to hire for your wedding day! They were on time and very willing to work with our schedule. Captured some great images from the getting ready process, the ceremony, family pictures and the reception! Wonderful customer service and...
photography!
We used Yours Truly Media for our wedding on 11/15/2019 and words can’t not describe how amazing my wedding photos came out! Daniel was so amazing I couldn’t have asked for a better photographer. He had such amazing ideas I didn’t have to tell ...
him one thing he just knew the right spot for every photo and captured the most amazing moments of our wedding! Our second photographer Miguel was also so amazing him and Daniel just had such amazing personalities and made my husband and I so comfortable. I cried looking at every photo we received and looked at them already at least 20 times! So so happy we went with Yours Truly Media because not only our the photos outstanding but the people are! Thank you so much for making our day so amazing!
Response from the Vendor on 09/22/2021
Hey Lindsay! Thank you so much for your kinds words. We are glad to hear that our team was able to deliver your expectations. Once again, thank you for choosing Yours Truly Media!
From the day we booked our package with them, they have been so helpful with all of our requests. When COVID hit and we had to reschedule our wedding, YTM were so understanding and were so supportive with every decision we make. They are so gre...
at to work with, and communication was spot on. We thought that we were going to be those couples who are so awkward and shy in front of the camera, as we usually are, but they made us feel so comfortable and natural. We loved the results of our photos and videos and even received comments on how great they turned out. They also delivered the photos fast and as stated in the contract. Couldn't recommend YTM more! We were so happy to have found them. Wishing them the best of luck in the future!
Response from the Vendor on 09/22/2021
Hello Iris! We love your wedding at the Grand Island Mansion. Indeed, getting married in the middle of this pandemic is really tough. Despite all these, we would like to thank you for choosing Yours Truly Media!
YTM is so amazing to work with! On time, ready to make some magic and the nicest people to work with. We highly recommend!
We loved the photos, he did a great job capturing everyone's smiles and the fall season. I do wish the venue offered a physical wedding album. I did feel the photographer lacked a bit of creativity when it came to the couple photos. It was a re...
peat of the same poses and I had to give him some direction. Or ask to straighten out my dress before taking the photo.
Absolutely amazing team to work with!! Super professional, communicative and prompt with the delivery. Especially as we were married October 2020, we needed to move our date 3 times and yours truly Media accommodated everything. Highly recommen...
d! We are in love with our video
Response from the Vendor on 09/22/2021
Hello Tiana! We completely understand if you need to move your dates 3 times considering the situation. Thank you so much for putting your whole trust in our team!
David and I had the best experience with Yours Truly Media for our October wedding! We had two videographers. Our main videographer Anthony Ficca made the experience everything and more! He had the best personality and sense of humor that fit p...
erfectly with us and our family. From getting ready to the end of the night the experience was perfection! And the end product video was better than I ever imagined! My husband and I have watched it endless times it’s that beautiful. So thank you to Yours Truly Media and Anthony Ficca for an outstanding experience we will forever be grateful for!
Response from the Vendor on 09/22/2021
Hey Hannah! Thank you so much for leaving this review. It was an honor for us to have capture your wedding day, and we are glad to hear that you had a great experience with our team. We hope that you and David are safe!
Yours Truly Media was easy to work with from the get-go. With their portal, it was easy to communicate and keep in touch. I got married during covid and even had to change venues and they were very accommodating. Overall a great vendor!
Response from the Vendor on 09/22/2021
Greetings Colleen! Thank you so much for leaving this review. We completely understand if our clients had to change venues, and it is our top priority to accommodate and deliver our clients' requests as much as possible. Getting married in the ...
middle of this pandemic was really a challenge and we were happy that you were able to get through it. We all hope the best for you both!
YTM team came to our summer camp wedding and really blended into the weekend. We had fun taking the photos, they shot everything under the sun and even delivered ahead of time.
Response from the Vendor on 09/22/2021
Hello again, Santiago! Wow! It is so nice to hear that you had a great experience with our team. Thank you so much for choosing Yours Truly Media!
We are so so happy with our decision to use YTM! Mindy was an absolute pleasure to speak with and really took the time to learn about our vision and us as a couple. Our lead and assistant videographers (shoutout to Nick & Ben) were awesome the ...
day of! Our video is stunning and captures our day perfectly!
Response from the Vendor on 09/22/2021
We hope that all is well for you Jennifer! Thank you so much for leaving this awesome review. We are so glad that you loved your wedding video! It was such an honor to be part of your wedding day and to have captured the most memorable day in ...
your life.
Can't say enough great things about Yours Truly. We had to move the date of our wedding 3 times due to Covid and eventually even had to change the date/time/number of days and even the state where the wedding was to take place and they were ver...
y accommodating. On the day(s) of the event two very friendly gentlemen showed up, introduced themselves and then were basically invisible for the rest of the event(which is what I want from my photographers/videographer). The edited videos came out amazing and the raw footage is fun to browse through. Highly Recommend.
Response from the Vendor on 09/22/2021
Hi Erica! We completely understand that you have to move the date of your wedding due to Covid and it is our goal to accommodate our clients' requests as much as possible. We already have considered the possibility that this will happen because...
getting married in the middle of the pandemic is really tough. We highly appreciate that you put your trust in our team. Once again, thank you for choosing Yours Truly Media!
We got married in Connecticut in April 2021 and used Yours Truly Media for our photographs. I cannot say enough good things about our two photographers. The pictures came out absolutely beautiful and they were so organized throughout the day. T...
he photographers got every picture that we hoped for that day and stuck to a perfect schedule! I would highly recommended this company to anyone looking for a photographer for their wedding!
Response from the Vendor on 06/15/2021
Hi Elise! Wow! Thank you so much for the kind words, we are so thrilled that you are in love with your wedding photos! We strive to make your wedding day as easy as possible and it makes it so much easier when you have an incredible couple to w...
ork with! 😍
I am still blown away that I was one of the giveaway winners from the YTM Engagement Photoshoot Giveaway. I will be gladly booking the team next year for our wedding next spring. The team was super sweet, caring and amazing! Shawn was our photo...
grapher and was 10/10 ensuring that we were provided with support and guidance on how to pose, comfortable chats, and patience throughout our hour photoshoot. Even with the weather being cloudy at Central Park, she was on point with her camera angles and gathering the vision we wanted for our photos. Claudia was also wonderful in answering any questions I may have had regarding the length of receiving the photos and what things needed to be touched up, and she was very responsive. I truly am honored to have been part of a wonderful team and I cannot wait to book them for sure on our special day. This is definitely your go to vendor for any photography for your engagement /wedding day so go check them out! <3 Lots of love to everyone at YTM!
Response from the Vendor on 06/15/2021
Hi Lissa, we couldn't be happier that you were one of the Engagement Photoshoot Giveaway winners! You, Jay, and Ollie we so fun to work with and we are SO EXCITED for your upcoming wedding day.
There are absolutely no words to express how amazing our wedding video and how much it means to me! We had to postpone our 2020 wedding, and then when the 2021 one came along, we had to completely pivot. Despite the changes to dates, locations,...
and guest counts, YTM was able to make the changes and was supportive and accommodating every step of the way. On the day of the wedding, the team was barely even noticeable. They were able to catch our entire day without invading our space or making us feel like we were being filmed the entire time. We received our video in only 3 weeks and it surpassed all of our expectations! We have already watched it a dozen times and have shared it with friends and family. Everyone that watches agrees that it is perfectly done and is able to capture the love and joy that we felt that day. We are so happy that we decided to go with YTM and love that we have this video to watch for the rest of our lives.
Response from the Vendor on 06/15/2021
Hello Kasey! Thank you so much for the kind words! We cannot thank you enough for allowing our team to be apart of your wedding day. We are wishing you nothing but the best and can't wait to see what the future has in store for you two!
WOW.... where do I even begin... I'm still speechless. What a journey it has been, last year our wedding was postposed about 3 days before our big day, but Yours Truly was there every step of the way. They were so flexible, accommodating, patie...
nt, engaged, they took into consideration every single detail we requested. Will and Alena, you guys rock, so professional, interpersonal, please give a huge thank you to them and the rest of your team!
Right before my mom passed, she had one last request and that was to make sure I had the most beautiful wedding day. I know that her wish came true because we had cinematographers like you! You all hold a special place in my heart,
from Christopher and I, thank you dearly for giving us a chance to reflect on this day for the rest of our lives <3
We wish you and your company all the best of luck in future work to come!
If you haven't figured it out yet, this is the company you need to book! :)
Response from the Vendor on 09/22/2021
Hello again, Kathryn! Thank you so much for taking your time in leaving this review. We are glad to know that we met your expectations! We all hope the best for both of you.
Yours Truly Media was fantastic to work with overall! We used them for photography and the photos came out beautiful! Due to COVID we had to make adjustments, but our new photographers did a great job of getting our best angles and pretty, roma...
ntic shots. The only thing I would recommend is for couples to communicate with them and give a detailed list of all the shots you want. The day was so hectic that I couldn't remember if we had taken certain photos. There were a few photos that I thought were standard, but weren't taken, like solo bridal portraits and more fun photos with the whole wedding party and my bridesmaids. The 2nd shooter who was with my husband and groomsmen did so many fun extra photoshoots with them. I also had to ask for a few photos that weren't included in our final photos which makes me wonder if there are other beautiful photos we never received. The final result is gorgeous, but make sure you speak up if you want certain shots!
Response from the Vendor on 01/06/2021
Hi Katie! You wedding photos were so gorgeous! I loved the photos with the sunset behind the city line, also to mention the beauty of your venue! Please reach out to your project coordinator if you would like to request additional photos from y...
our day, we always deliver our top tier shots to your gallery and want you to be completely in love with it!
Yours Truly Media was amazing from the moment I hired them. Their response time was very quick and they were readily available to answer any and all of my questions. They were professional and on-time the day of the wedding and made the photos ...
fun for the entire bridal party. I am so thrilled the way the photos turned out and I absolutely LOVE the highlight video they created for us. I was hesitant to spend the extra money, but now looking back, I am so glad that I did! Yours Truly Media was one of the more expensive photography companies that I looked in to, however, they were so worth the extra money. Everything they did turned out wonderful and we now have memories that will last a life time! You can't redo your wedding day, so do it right with Yours Truly Media!
Response from the Vendor on 01/05/2021
Hi Nicole! Thank you so much for the kind words, we cannot thank you enough for allowing our team to capture your wedding day! We absolutely love your wedding photos and videos, the Homestead was such an amazing venue that fit you and Zach perf...
ectly! One of our favorite shots was popping the champaign before the bridal photos. We hope you and Zach are doing great, we are wishing you a lifetime of joy and happiness!
We were recommended to Yours Truly Media by my husband’s brother and sister in law who used them for their wedding. We were on the fence about hiring a videographer because we hadn’t budgeted for one but we loved the video they created for the...
m. We ultimately decided to move forward with Yours Truly Media and the staff made us feel comfortable with our decision from the very first phone call. They are extremely organized and their online portal is easy to navigate. We had plenty of songs to choose from for our video and we were well informed about what to expect every step of the way. My husband was very worried about being filmed but our videography team put him at ease and captured the most amazing footage. Our wedding video was perfect and we’ve watched it countless times. I always thought photos were the only necessity for a wedding but Your Truly Media changed that opinion for me. We had a lot of guests unable to travel due to COVID and having the video to share with them has been one of the greatest blessings.
Response from the Vendor on 12/01/2020
Hi Ashley! Thank you so much for the kind words. First off, your wedding was so fun and beautiful, Arthur and Alex loved the intimacy of your ceremony at Oak Canyon and the incredible sunset at your reception. Alex also loved all the John Willi...
ams, Howard Shore, and other movie scores that were played! We cannot thank you and Michael enough for allowing us to capture your special day, we loved working with you and hope that your video brings back the joy and butterflies of your wedding day!
I just wanted to start off by saying the pictures I received far exceeded all of my expectations - they were beautiful!!!!! I wanted to give a HUGE shout out to the photographers for capturing these beautiful moments! They both went out of thei...
r way to make sure the pictures I wanted were captured, and were EXTREMELY timely in doing so - which I more than appreciated given the tight schedule we had. Both photographers went above and beyond. Thank you Jay for putting up with my husbands friends (they are a handful) and thank you Heidi for being so sweet and caring, and guiding us throughout the day! You both are amazing and I just wanted everyone to know that! Would 10/10 recommend!
Response from the Vendor on 10/29/2020
Hi Carly! Talking about beautiful.... your photos are so stunning!!! You and Andrew looked so amazing the whole day and I can't get over how gorgeous the stained glass window at the ceremony was... and the photos on the bridge across the river...
... AND the smoke on the dance floor! Heidi and Jay had so much fun at your big day and we cannot thank you enough for allowing our team to be apart of it! Wishing you years of love and happiness!
We used YT for both our video and photos and that was such a good choice on our part! Having both there could have been overwhelming, but since they all knew each other, they worked together well and made me and our whole party feel comfortable...
. It was easy to coordinate with the coordinator that YT provides, They make sure all the important detail questions are covered and when the crew arrived, they all knew the plan. I asked them to be honest with us when we needed to stand up straight, tilt our heads down, etc and they did and every single photos is beautiful with everyone looking their best! All 4 YT crew members were kind, patient and encouraging. They kept reminding me that it’s my day and that we didn’t need to rush which was very helpful. When Covid hit, all of our wedding plans changed and YT was flexible with us making a location change as well. They came in their masks and respected everyone’s space. All in all, I highly recommend YT for not just photos or a video, but both!
Response from the Vendor on 10/21/2020
Hi Lauren! Thank you so much for the kind words! We are so happy that you were able to have your wedding in the midst of everything going on! You were wonderful to work with and our team had so much fun. Thank you for trusting Yours Truly media...
with your precious moments!
Yours Truly Media was fantastic, they were really easy to communicate with leading up to the event and the day of made us feel at ease and really blended into the background while capturing the day. Would highly recommend them!
Response from the Vendor on 10/21/2020
Hi Megan! Thank you so much for the kind words, we loved capturing your wedding day and cannot thank you enough for allowing us to be apart of it! We hope you two are doing amazing!
I can’t say enough how grateful you are with working on our wedding. The setup you have with the photographers and videographers made the event so seamless where we hardly noticed the crew taking pics and videos of us. There was a minor mishap ...
with the photo booth but they made it up by offering us their additional wedding package at no extra cost. It’s easy to talk about a company when they do everything right but when YTM made a mistake, they owned up to it and made us very happy in the end with their exceptional service by going above and beyond what was expected. Thanks for capturing our special day and making it feel so amazing. Looking forward to recommending you to others.
Response from the Vendor on 08/11/2020
Hi Julie! Thank you so much for the kind words and we're so happy we could resolve the minor issue with the photobooth, doing everything we can for our couple's is always our top priority! We also want to thank you for allowing us to be apart o...
f your big day! We wish you a lifetime of love and happiness!
Amazing! Truly capture the beauty hard to pick just one photo for a save the date. Get your photos super quick! Only had my engagement shoot and I cannot wait to see how my wedding day turns out.
Response from the Vendor on 07/30/2020
Hi Ally!! Thank you SO much for the kind words! We cannot wait to be apart of your big day!!
I just wanted to say how wonderful yours truly media was with our engagement photos! We are in the Pittsburgh area and amber was an amazing photographer and really posed us well and made us feel so comfortable! Can’t wait to have them at our we...
dding as our photographers!
Response from the Vendor on 07/22/2020
Thank you so much for the kind words Kim! We loved working with you and are so excited to capture your big day!
We were so happy that we worked with Yours Truly Media for both photography and videography for our September 2019 wedding. The photos are beautiful and it is amazing to have a short video that completely captures our day. I shared some fun pos...
es that I found on Instagram from other weddings, and the photographers made them all happen! Best of all, the team was amazing to work with throughout the whole process (and the on-site team was so fun!) Thank you, Yours Truly Media! - Taryn & Jonathan
Response from the Vendor on 07/22/2020
Hi Taryn! We just wanted to thank you again for allowing us to be apart of your big day! We wish you many more years of love and happiness!
Yours Truly Media was great. We have so many good shots and footage. Thank you so much for making our day so special.
Response from the Vendor on 04/28/2020
Hi Daisy! Thank you so much for the wonderful review and thank you for choosing Yours Truly to capture your spectacular day!
If I could give this company zero stars I would. We scheduled them and gave our deposit for our June 2020 wedding about a year ago. Due to the Coronavirus outbreak, we have had to cancel our wedding. ALL of our vendors were very accommodating a...
nd forgiving, beside Yours Truly Media. Other vendors were willing to work with us and still give some of our deposit back given the circumstance, but Yours Truly Media was selfish and refused to give any partial amount of the deposit back, yet tried to be "accommodating" by waiving the 25% cancellation fee. This is just absolutely absurd given that they have done NOTHING as a service to us, aside from a 5 minute phone call and marking our date down on the books. They have now made $1,700 off my fiance and I for doing absolutely nothing but reserving our date and time. So you mean to tell me that even though all weddings are being cancelled, they're still paying their photographers and videographers? I highly doubt it. Seems like they just made a pure profit off the situation. Extremely disappointed in this company and highly advise you to not give them a dime! Essentially, the manager David we spoke to explained that customers can make the sacrifice of cancelling their weddings and loosing their deposits, but Yours Truly can't make a sacrifice during this time. This is definitely trying times for us all, yet their response showed their true morals and ethical values as a company. I highly advise you to stay away from this company, as they do not care about their like they say they do.
Response from the Vendor on 04/15/2020
Hailee,
We are so sorry that the pandemic has effected your wedding. I can’t imagine the frustration and heartache this must be causing. Our goal at Yours Truly has been to accommodate everyone as much as possible. We are helping couples resc...
hedule and transferring dates for many who have been forced to reschedule. I’m sorry that you feel we are using this situation for profit. Our goal is rather to serve everyone well and accommodate when and where possible. If we can serve you by helping you reschedule or use your down payment for any future event we would be thrilled to do so.
We hope that you are well and stay safe in the difficult time!
The only videographer I could find in Florida that would give us the raw footage as well. Originally that was all we wanted, but when we received our highlight film we couldn't be happier. It was the most beautiful thing and so well made. This ...
team was so kind and worked so well with our photographer. This was super important to us, and we couldn't be happier with them or what they did for us. Forever grateful for the beautiful footage they captured on our special day<3
Response from the Vendor on 03/30/2020
Thank you so much for the kind words Taylor! We're so happy you can relive those special moments and chose Yours Truly to be apart of your amazing day!
We booked yours truly for our wedding in November without knowing anything about them besides reading the reviews online, and I am SO SO glad we did! Both our videographer and backup videographer were extremely professional, and throughout the ...
night captured so much amazing footage. We are so happy with the way our video was edited, and I cannot recommend them enough. The process for the video was so simple and they were able to do everything over the phone which was great as we live out of area. The team also worked wonderfully and coordinated with the photographers. Highly recommend!
Response from the Vendor on 05/14/2020
Thank you so much for the kind review Sarah! Your wedding was so beautiful and our team gets emotional when when re-watch your video, SO AMAZING! We hope your photos and videos bring back the love and emotion of your big day every time you see ...
them!
I originally planned on using and booked with Yours Truly Media for my April 2020 wedding photography. Unfortunately my wedding was not able to occur due to the coronavirus pandemic. So while I cannot comment on their photography work I do wan...
t to comment on the positive experience I have had with Claudia. Claudia has gone above and beyond to work with me during this stressful time where my wedding was abruptly postponed. She has been very professional, understanding and kind throughout this process.
Response from the Vendor on 03/18/2020
Meghan,
I’m so sorry that you have been effected by the Coronavirus pandemic. This is truly a difficult time for many and I can’t imagine the heartbreak of having to postpone your wedding. Throughout this unprecedented situation, we are doing...
our very best to work with each of our couples and help them reschedule for their new date (even though they may not have that date nailed down yet).
Our goal is to serve you with transparency and we have been in contact with all of our March and April couples beginning March 13. We proactively reached out to each couple and let them know that we would be there to help them reschedule their event should it have to be postponed. We have spoken twice today and both times done my best to be helpful and accommodating to the difficult situation.
During our conversation I assured you that your final deposit would not be due until the new date had been established and that we were happy to help navigate through this situation. I’m sorry for the frustration the Coronavirus has caused and please let us know if there is anything we can do as you seek to figure out the new plans for your wedding day. Best of luck!
Yours Truly Media is amazing, I am so glad we hired them for my September 2019 wedding! They were so easy to work with, Savannah was always so responsive and helped answer all of our questions. Our two videographers did such a great job on the ...
day off and we could not be happier with how our video came out! We debated whether or not to do a videographer and I am so glad that we did because my husband and I love reliving our wedding over and over again with our video, I would highly recommend Yours Truly!
Response from the Vendor on 03/13/2020
Hi Allison! We are SO thrilled that you are in love with your video and can relieve the amazing moments again and again! We LOVED working with you and are so thankful that you chose Yours Truly to capture your special day!
100% recommend!! We’ve already watched our video a million times and never get tired of it:)
Yours Truly did such an amazing job capturing our day. Communication was great and we knew exactly what to expect the day of. They are so easy to work ...
with and we felt so comfortable with them on the day of our wedding. So professional and so nice!! Thank you!!
Response from the Vendor on 05/14/2020
Thank you Kelsie for the kind review! We hope your video continues to bring back all those amazing memories of your special day!
The Yours Truly Media Team really brought the memories from our wedding to life! The video they produced for us is so unbelievably beautiful and it brings back all the memories from that day! This is something we will cherish for the rest of ou...
r lives! The team that came were very professional and kind and put every effort in making sure that they captured everything that was important to us. To anyone who is still trying to find their videographer look no further, Yours Truly Media is the best!
Response from the Vendor on 12/05/2019
Hillary, you and Derek were so great! Thank you for inviting us to your wedding. We hope that you will enjoy these memories forever!
My team from yours truly was professional, easy to work with and did an amazing job. They know what they’re doing and will let you know what shots/ views will look best in your video. I would recommend them again. Our video is EXACTLY what we w...
anted. They did a fantastic job.
Response from the Vendor on 12/05/2019
Dana, we were so glad to be part of your perfect day. You guys are great! Thank you for choosing us!
We absolutely love our wedding video. It’s made me cry every time I watch it. They captured all the beautiful candid moments that photos don’t always get and I will cherish it forever. They were on time and professional and super friendly.
Response from the Vendor on 12/05/2019
Amanda, Thank you for your kind words. Happy tears are kind of our thing 😏
We loved being a part of your special day and are thankful that you chose us! You were absolutely beautiful and we just loved the heart shaped pond at your ceremony. ...
May you have many years of love and happiness ahead!
They lost the Father/Daughter dance footage. Also, communication isn’t any thing to rave about. I make custom garments and they made both my tux and my wife’s gown look basic. Photos are not good. On the site it showcases nice photos and videos...
, but that may be the east coast team. The west coast team has no vision!
Response from the Vendor on 12/04/2019
Hi Andrew,
Thank you for your feedback on your experience with us here at Yours Truly Media. We did want to take some time and address your concerns, as well as clarify anything that might be mis understood. You mentioned there is lack of comm...
unication from us. We’d like to shed some on our communication process. While we typically respond earlier, our policy is to respond within the same business day or if it’s on a weekend(our weddings are usually on a weekend), the following Monday(or business day). We also have an emergency line, just incase something happens during your wedding. We know the planning process can be hectic, so we give you a project coordinator that is your main point of contact from start to finish, making sure that any questions or concerns you have are answered and taken care of. We also do periodic check ins via email to help prepare you and let you know what to expect throughout your time with us. As far as your photo and video, when we delivered everything to you digitally, you had nothing but praise for the work we had done. Your wedding was absolutely beautiful and we even featured your gallery on our website. Our teams are trained in the same style across the board, as well as go through the same hiring process so we can ensure that any couple with Yours Truly Media will get the best and have an amazing experience with us. We do everything we can to make sure that your experience with us is the best. We pride ourselves in that. We want to make sure that you have nothing to worry about, especially since you have 1000 more things going on. During this process, we take all feed back to heart to see where we can improve. We did make a mistake with the father/daughter dance. The footage was corrupted, so only a partial clip was left. We’re sincerely sorry for what happened with that and we’ve taken steps to make sure this never happens moving forward. We film in a multi camera set up, so even if we have issues with one angle, we have another one to switch to. We also have off site back up, to make sure we have multiple back ups, incase something happens to one of them. In regards to this situation specifically, as soon as we realized what had happened, we immediately apologized and got to work on making it right, which included a refund. While we’re sorry for the mistake, we did enjoy our time with you and want to wish you both the best of luck and all the love for the future.
We are so happy we chose Yours Truly as our videographer - we trusted their artistic direction and they did not disappoint! They were so organized and promt in responses and the day of went very smoothly. They also sent us our raw footage in a ...
beautiful box with our names on it! All around, we had a great experience and would recommend to future couples.
Response from the Vendor on 07/30/2020
We just wanted to take a minute and thank you again for letting us capture your special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
We had a wonderful experience with Yours Truly Media and are so happy with our final videos they shared with us. They made our day extra special because they were so professional and really captured everything. Highly highly recommend their vid...
eography services :)
Response from the Vendor on 07/30/2020
We just wanted to thank you again for allowing us to be apart of your big day! We wish you a lifetime of love and happiness!