Cheers to Love - Award Winning Team Capturing Love
Northern California
Service area
Yours Truly Media
OWNER
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
Our 2026-27 availability is limited, reach out today to check your date availability.
OUR GUARANTEE
AWESTRUCK, AMAZED, AND TOTALLY WOWED
Embedded in our core values, we uphold an unwavering commitment. We guarantee that every wedding we capture is handled with the same dedication and passion that drive us to create, preserve, and relive your most treasured moments.
Our promise is unwavering – we guarantee uncompromising quality in every shot, every frame, every detail and every moment we capture, preserving your most cherished memories with the utmost care.
Experience wedding photography and videography services that transcend the ordinary. From capturing fleeting emotions to crafting enduring memories, Yours Truly Media elevates your special day into a masterpiece that will be cherished for a lifetime. Our team will walk with you through the planning journey, ensuring your wants and desires are shown through every facet of your photo and video memories of your wedding day. With a day that passes by so quickly our commitment is to capture those moments in time for you to relive for generations to come.
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Details
Destination Weddings
Destination Wedding Packages
Photo & Video
Digital Files
Drone
Photo
Second Shooter Available
Social Media Sharing
Video
Full-Length Video
Highlight Video
Photo & Video Styles
Artistic
Documentary
Wedding Activities
Getting Engaged
Rehearsals & Parties
After Party
Wedding
After Party
Awards and Affiliations
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Meet the team
Yours Truly Media
Owner
As a husband & wife team and founders of a successful commerical video firm we began to have couples that had seen our work approach us about filming & photographing their weddings. All it took was one wedding and we fell in love! Yours Truly Media was born out of a passion to help couples capture lifetime memories of their wedding day, that they can re-live and share for years to come. We cannot wait to work alongside you to capture your special day as it unfolds. We treat every wedding like it is our own, I can't wait to meet you & hear your love story!
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Reviews
4.9
out of 5.0283 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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Samantha H
5.0
3/13/2025
The best experience, the team at yours truly media is kind, detailed and great at what they do!
Rachel D
5.0
6/21/2022
The team at Yours Truly was great! I used them for videography only and the two videographers were very professional – plus we got a drone. They were very responsive, and the final consultation was so easy. I would recommend their work to anyone looking for work in videography for their wedding or general event.
response 04/18/2024
Rachel thank you for your review!
Any questions?
Brooke R
5.0
4/07/2022
We booked photography and videography with yours truly media! Hands down recommend 10/10 we are pleased with everything from our first phone call to delivery of everything. They went above and beyond for us
response 04/18/2024
Thank you Brooke!! So happy to hear this
Amanda N
5.0
10/30/2021
I just want to say what a great experience I had working with this vendor. They were so accommodating and I had no issues moving my wedding date to another day with yours truly media. The project manager was very attentive to my questions and a pleasure to work with. I’m so glad I ended up hiring a videographer! My highlight video came out amazing! Highly recommend!
response 11/16/2021
Hey Amanda! We are so glad to hear that you loved your wedding videos! We could not thank ...
you and Gavin for giving Yours Truly Media the opportunity to have captured your wedding day. We all hope the best for both of you! 🥰 🥰 🥰
Kayli W
5.0
10/24/2021
My husband and I had a great experience with Yours Truly Media!
I found them on here and based on all the positive reviews decided to reach out. They were extremely responsive (ALWAYS) during our planning process and willing to help and be flexible (While we postponed our wedding date due to the pandemic). They offered great advice and were a vendor we could truly rely on throughout our wedding day and planning process.
We received our wedding video and LOVE IT! It captures our day magically and we have rewatched it over and over :)
Thanks to Yours Truly Media for being a great vendor who we highly recommend!
response 11/16/2021
Hi Kayli! We hope that all is well with you! 😊 Thank you for acknowledging our works and...
we are so glad to hear that our services did not make a disappointment. We are so happy that you loved your wedding video. To be part of your special day is a huge opportunity for Yours Truly Media. We all hope that you and Adam are well! 🥰 😍
Stevie V
5.0
10/12/2021
Yours Truly was the best decision we made for our wedding. Our videos truly captured our love and our perfect day. We are SO impressed with the work they did for us and I cant even tell you how many times I’ve watched the finished product. I know that picking vendors is a scary and overwhelming thing, but this company holds your hand throughout the way and really makes you feel like you are on top of it. They are very professional and have very strong communication throughout the process. I’m telling you, this company is just what we needed. There is no doubt that they will capture your perfect day in the most perfect way. THANK YOU !!!!!!
response 10/18/2021
Hello Stevie! We loved your wedding at the Fazeli Cellars Winery! We are so glad that you ...
loved your videos and we highly appreciate you for choosing Yours Truly Media. We understand that picking vendors who will capture the most important day of your life is hard and scary, and we are so glad that you chose our company to have worked with you! We all hope that you and Darian are safe! 🥰🥰🥰
Megan C
5.0
10/12/2021
Our experience working with Yours Truly Media was fantastic. The Project Coordination team helped support us during the planning (and postponing due to COVID) of our wedding. Someone was always there to answer our questions and remind us of tasks still needed to be completed. We were able to have a lot of involvement in the style and song choices of our videos. Our videographers were very professional and got along well with everyone in our families as well as our wedding party. Our wedding video captured all the special and important parts of our day. It was very easy to download our video, teaser and raw footage. We would recommend this company looking for a videographer!
response 10/18/2021
Greetings Megan! Thank you so much for leaving this awesome review! 😊 We highly appreciat...
e you for taking the time and for choosing Yours Truly Media. We are so glad that everything worked well especially on the day of your wedding. Thank you for giving Yours Truly Media the opportunity to have captured your beautiful day! ❤️
Alexandra C
5.0
10/08/2021
I can’t say enough good things about this company! They had great communication leading up to our wedding. Additionally the videographers, Sean and Stenny, we’re incredible! They were early, professional and super fun! We enjoyed them tremendously! Our final video perfectly captured our day and my only wish was that we had upped our package to make it longer! They listened to everything we wanted highlighted and delivered better than i could have imagined. I would absolutely recommend them to anyone looking for a stress free process and high quality videography.
response 10/19/2021
Hey Alexandra! We are so glad to hear that everything went smoothly for you from the begin...
ning to your wedding day! Thank you so much for choosing Yours Truly Media to have captured your special day!
Joshua A
5.0
10/08/2021
Yours Truly Media was amazing! They were easy to work with, they allowed us to reschedule when the pandemic hit, and they were so courteous and professional. I would definitely recommend them to anyone looking for photographs. The big thing for us was that on the day of our wedding they were so on top of things that it helped take a lot of pressure of us. We appreciated having them so much! Thanks Yours Truly Media!
response 10/19/2021
Greetings Joshua! There are no words that we can think of but we highly appreciate you for...
taking the time in leaving this review. We loved your wedding at the Seven Degrees! We are so glad to hear that you loved your photos and thank you for appreciating the team who worked on your wedding day! We all hope that you and Ofelia are safe! 😊
Madison M
5.0
10/07/2021
They did a wonderful job. They were very professional and the video was delivered quickly and was exactly what we were looking for.
response 10/19/2021
Hi Madison! Thank you for choosing Yours Truly Media to have captured your beautiful weddi...
ng day! We all hope the best for both of you! ❤️
Rachel C
5.0
9/25/2021
Yours Truly Media was so easy to work with for the booking process. They always kept in touch with me throughout the engagement process, which was very nice. Our photographer, Brittany, was so sweet to us the entire day and she made me feel so comfortable and relaxed during the photos. I would definitely recommend this company to anyone looking for a photographer for their wedding.
response 10/19/2021
Greetings Rachel! First of all, we hope that all is well for both of you. We are so glad t...
o hear that you loved the outcome of your wedding and thank you for choosing Yours Truly Media to have captured your once-in-a-lifetime event! ❤️
Kassi G
3.0
8/29/2021
Yours Truly Media did photos for my engagement shoot and I absolutely loved how those turned out. After that shoot I feel like they would do an amazing job when it came the photography and videography for my wedding day however there were some things I was disappointed about. First of all, I provided them a detailed list of all the pictures I wanted to get taken and there were quite a few iconic wedding photos that are missing from my special day such as bride with the groomsmen, groom with the bridesmaids, not a single photo with the flower girl…then when we watched the wedding video my mom getting me into my dress wasn’t in there but the groom getting ready with his dad was in there plus a lot of the ceremony was taken from an angle that showed the back of the brides head, the groom and the groomsmen rather than the front of the bride with the bridesmaids who each paid a few hundred dollars to get there hair and makeup done. There are definitely moments in the video and a handful of photos that I love but again those were just some of the things I wish would have been better that I am unable to go back and do anything about now.
Rebecca L
4.0
8/28/2021
Leading up to the wedding everything was great and they worked with us when we had to change venues and different details along the way. The day of the wedding they arrived early and everything seemed to be going smoothly up until the family photos. Everything took a very long time and one of the photographers told my extended family members that they weren’t going to be any photos after we specifically asked for A single family photo with both families. After that, everything else seemed to flow smoothly. We loved our photos but we’re a little disappointed as most of the photos are wide shots and there’s not a lot of close up photos. There’s also almost no photos of my husband and I just smiling and looking at the camera (and I know we did that a lot lol). Overall, we got our photos and that’s what matters, but we’re just disappointed.
response 09/22/2021
Hi Rebecca,
Thank you so much for taking the time to share your experience. We are happy t...
o hear that our project coordination team was able to help you navigate the planning process smoothly. However, definitely sorry to hear that we fell short on your expectations with photos captured. We do our best to ensure that all important moments are captured for our couples but sometimes time can impact this to ensure we stay within wedding day timelines. We would love the opportunity though to see if there are any photos not in your original album that may provide the angles your looking for with your couple session. Please feel free to reach out to our team so we can do our best to assist with this. Again, thank you for allowing us the opportunity to grow and we are wishing you a lifetime of happiness!
K M
5.0
8/21/2021
They did a great job on our wedding video! Great footage, editing and music. We’re so happy to have worked with this company and would recommend 10/10.
response 09/03/2021
Thank you so much for the review and kind words. We are so grateful to have worked with yo...
u on your wedding day! ❤️
Courtney H
5.0
8/19/2021
We are so happy we chose Yours Truly Media as our wedding videographer! They gave us the ability to relieve our day in such a beautiful way anytime! Our videographers were able to capture all of the beautiful details and the joy of our wedding so well! I highly recommend them and the packages they offer allowed us to get everything we wanted easily and for a price within our budget.
response 09/03/2021
Courtney!!! We just rewatched your wedding video and it brought tears to our eyes! Thank y...
ou so much for letting us be apart of your wedding day and for the incredible memories, wishing you and Nathan all the best! ❤️
Sabrina L
5.0
8/14/2021
Everything about our experience with them was amazing! Super professional and the video was beautiful! Also love that we are able to have all of our raw footage! Highly recommend!!
response 09/03/2021
Hi Sabrina! Thanks for taking the time to write a lovely review for us. We loved working w...
ith you and are so thankful to have been apart of your wedding!
Irene R
4.0
8/13/2021
Yours Truly Media was very accommodating towards our needs because we had such a last-minute change in our planning. Their customer service is awesome and respectful, making the whole process at ease. Their welcome video, greetings, step-by-step instructions were clear. That helped us a lot to anticipate and expect what was coming. The only thing I was concerned about was the quality of the videographers even though they'll edit in-house. But overall, we're thankful of your service!
response 09/03/2021
Hi Irene! We truly appreciate your review! We try to make our introduction process as smoo...
th as possible and it is great to hear that was your experience!
Andie B
5.0
8/13/2021
Yours Truly Media did an amazing job capturing our big day! They even included the songs that I requested in the video. They were easy to communicate with and completed the video so fast. My sister used them for her wedding first and talked so highly of them that it only made sense for me to use them too :-) I also love how we can look back on ALL the footage from our special day. Only great things to say about Yours Truly Media!
response 09/03/2021
Hi again Andie! We love that you loved your experience with yours Truly Media and are so h...
appy that you are apart of the YTM family! ❤️ We hope your video and all the raw footage brings you back the love and joy from your wedding day!
Kathy L
5.0
8/11/2021
YTM delivered! We were very happy with the services provided. Throughout the process, they were very communicative and they met all deadlines. I did think the highlight video they made us (a short one for Instagram) could have had more of a wow-factor and the video ended kind of abruptly, but I understand that I probably should have been more explicit regarding what I wanted. Not their fault! Overall, still a 5 star experience and we’d definitely recommend them!
response 09/16/2021
Hi Kathy! We loved your review and we can't thank you enough for letting our team be apart...
of your big day! You and Greg were so amazing and we loved the ceremony at the Winery.
KAMMY M
5.0
8/05/2021
We hired YTM for our wedding video and it was the best decision ever! They captured all the emotions and feels during that day. Their timing of the music and shots were perfection. I get the fuzzy feeling every time I view our videos- it's as if I'm reliving my wedding all over again. We loved working with them so much that I referred to my friends who got married after us.
response 09/16/2021
Hey again Kammy! Thanks so much for the review. We hope you two are doing amazing! Happy b...
elated 2 year anniversary! We can't believe it's already been that long, wishing you two the best!
Manoela G
5.0
7/29/2021
We had a great experience with YTM since the first contact! All the legal part with contract was clearly explained and they were able to attend all our wishes. As on the ceremony day, the videographers worked very well with our photographer and everything was very professional and organized. We got all the support and guidance needed to make an incredible video which I smile every time I see it. I’m so happy we decided to go with Yours Truly Media and blessed to have great professionals on our special day.
response 09/16/2021
Hi Manoela! It was such a great day with you and Dennis and we are so blessed to have been...
apart of it with you two! Thanks so much for the review you left us.
Yasmin J
5.0
7/28/2021
The team was nothing short of amazing! My mom ended up having pneumonia on my wedding day (and was the one walking me down the aisle) and my groom had the flu. With all of the curve balls that came our way, the Yours Truly team still did an amazing job recording all of the special moments of our crazy but special day. We got the short clip, 7 minute highlight video, 1 hour video and full video coverage and it is so great to be able to re-watch our day. I highly recommend hiring the team - you won’t regret it!
response 09/21/2021
Hello Yasmin!
Thank you for your kind words. We are happy that you have given us the oppo...
rtunity to document your wedding day! We could not imagine how happy Tyler was as you walked down that aisle. His reaction…. OMG! Having that moment filmed is one of the best parts of the documentary!
Ashli G
5.0
7/21/2021
Hiring a videographer was not an original 'must have' for our budget but due to COVID impacting our original wedding plans of 120 to 60 to 11 guests, we wanted to capture our micro-wedding and share it with friends and family near and far!
In securing their services, I worked with Amy and Claudia via email and text. They both were responsive to all my eager questions if our plans had to change last minute as is the case with the uncertainty of the pandemic. Their process was incredibly streamlined: they had us fill out a questionnaire and we had one phone meeting with Claudia to nail down the details of the day.
I never had a question of what was/wasn't included in our package. In the lead up to the day, she communicated the contacts of our shooters, who were traveling into Sacramento, for our wedding. I appreciated the open communication throughout the entire process.
My partner and I will both admit the idea of having someone follow you during your most intimate day is a bit nerve-racking and we are both incredibly awkward--our shooters Chris V. and Daniel M. were so friendly and blended seamlessly into the day's event with our immediate families. We never felt their presence to be intrusive and the sweet moments they caught in our highlight reel are something we'll always refer back to when we want to relive our day. Thank you for giving us that gift!
10/10 would recommend their services to any couple on the fence about hiring a film team.
response 09/21/2021
Hello Ashli,
Thank you so much for leaving this review. We are glad to hear that Amy and ...
Claudia were communicative and accommodating with your needs. They are the best people in our team! It is so fulfilling knowing that you are satisfied with our services. Our team had a great time on your wedding day and the open space venue was the perfect spot to capture the best moment of your life.
Leslie T
5.0
7/20/2021
Yours Truly Media was so organized during the entire booking and planning process of our video. Before the wedding, they kept in touch with us and sent us check-in emails to see how we were doing. We met with a staff member to go over what we were looking for in our video down to the smallest detail including song genre, any part of the wedding we wanted to especially highlight (heirlooms, jewelry, parts of the venue). On the wedding, our videographers were early and very friendly. I felt really at ease and effortless as they captured lots and lots of video, she also had many suggestions like cute poses or things to do that look better on the camera. She worked seamlessly with our photographer and I couldn’t have asked for a better experience!
response 09/21/2021
Hello Leslie!
Thank you for leaving this amazing and detailed review! First, we would lik...
e to thank you and Billy for trusting Yours Truly Media with your wedding day. It was such a heart-warming experience to have heard your vows that almost brought you to tears, and your friends’ speeches on your love story. Best of wishes to the both of you!
Brittany C
4.0
7/20/2021
I loved working with Yours Truly, they made the process extremely simple. Sure, there are things that I wish the videographers would of honed in on that I now look back on. But I have no regret hiring them and would do it again, but would be more specific on what to highlight.
Emily H
5.0
7/20/2021
YTM made an absolutely beautiful video for our wedding. They were timely, professional and got the exact shots we wanted for the video. I highly recommend!
response 09/21/2021
Hi Emily!
We are glad to hear this great review from you! Thank you for allowing our team...
to work with you and to become a part of your biggest day! It was a privileged of our team that we were able to capture the smiles on your faces. We absolutely loved your wedding dress and the ceremony under the tree was just perfect! Thanks again for the review and we hope you and Peter are doing amazing!
Anna P
5.0
6/17/2021
Everyone was a pleasure to work with! I barely even noticed the videographers were there yet they were able to capture the most beautiful parts of our wedding. The videographers were very professional! So glad I went with YTM. The team from beginning to end was great at making my ideas come to life in our video. They’re great at directing you towards what you want if you’re stuck too. Loved everything about this experience with them!
response 09/21/2021
Hello Anna!
Thank you for leaving this review! We were thrilled that you chose Yours Trul...
y Media to capture the most significant event in your life. We are beyond happy that you were satisfied with the services that our team provided. It was such a great day with you and Zachary. Indeed, love never fails!
Courtney C
5.0
6/16/2021
Yours Truly was great at communicating during the entire pre-wedding process. Since it was 2020, we changed our plan multiple times due to Covid and Yours Truly was always helpful and flexible. Our videographers the day of the wedding were super easy to work with and fun to have around. The finished product was beautiful
response 09/21/2021
Hello Courtney! Thank you so much for taking your time in leaving this review! Yours Truly...
Media is beyond happy to assist you in capturing one of the most important day in your life. We completely understood the changes considering the situation that we were all dealing with, and we appreciate you for putting your whole trust into our team. You are such a lovely couple and the venue was a great choice! Everything that day was surreal and beautiful. We are wishing all the best for the both of you.
Erica P
5.0
6/12/2021
YTM went above and beyond and the pictures and video came out better than expected. It was a COVID wedding and we had to change our date/time/location and YTM was extremely helpful with the transition. They were also very professional and accommodating in finding the right song for our video. Would recommend to all our friends
response 06/15/2021
Hi Erica! Thank you so much for the kind words! We absolutely love your wedding photos and...
video at the Roundhouse! You and Matthew were so perfect and we are wishing all the best for the two of you!
Olivia M
4.0
12/18/2020
Awesome quality pictures and video. Was disappointed they cut out my fathers speech in the film, and had asked for a lot of the “after party” and dancing to be included in the video which I unfortunately didn’t see much of.
response 12/18/2020
Hi Olivia! We're glad to hear you loved your photos and video! We want you to ABSOLUTELY l...
ove your video, please reach out to our team members so we can make your desired changes!
Jessica C
5.0
9/13/2020
Yours Truly did an amazing job on our wedding video. I literally cannot stop crying watching it. The videographers were timely and friendly and the editing is amazing. They were so accommodating when we had to postpone and change our date. I’m so glad we went with booking video, I will literally watch the video every single day to relive our wedding.
response 09/15/2020
Thank you for trusting Yours Truly media with your precious moments, even with the postpon...
ements we were just so happy for you! We loved being able to capture all your special moments and your wedding was so special!
Kaitlyn H
5.0
8/10/2020
Yours Truly Media was amazing. We got married last June at the Poppinessett Inn and they captured the day perfectly. They even stayed longer to capture some dancing because our speeches went over the time we had planned. After the wedding, they delivered our footage in a timely manner, giving us the sneak peak and then the 6 min edited video to post on social media for our friends and family. They went above and beyond to deliver the raw footage in this cute memory box. Thank you Yours Truly for helping us capture the best day of our lives!
response 08/11/2020
Hi Kaitlyn! Your wedding at the Poppinessett Inn was SO GORGEOUS! Thank you for trusting ...
Yours Truly media with your precious moments! We loved being able to capture all your special moments and your wedding was so special!
Kisondra W
5.0
7/28/2020
They were super easy to work with, very professional and our video footage, short video and Instagram video came out great!! They were super nice and I couldn’t even tell that they were there during the wedding!
response 07/30/2020
Hi Kisondra! Thank you for trusting Yours Truly media with your precious moments! We loved...
being able to capture all your special moments and your wedding was so special!
Kaitlyn N
5.0
7/28/2020
Yours Truly Media was amazing to work with from start to finish. The photography and videography teams both worked hard to deliver exactly what I wanted with their own beautiful touches. The videography team went above and beyond to make sure they captured a moment I wanted to include that wasn’t originally planned for at the end of our evening. Both teams were extremely easy to work with and supported me the entire evening, even with things that weren’t related to taking pictures and videos, like holding on to my lipstick that I kept losing. :) Thank you!
response 07/29/2020
Hi Kaitlyn! Thank you so much for the kind words, we cannot thank you enough for allow our...
teams to capture such an important day in your life! We hope you have many many more years of love and happiness!
Brigid C
5.0
2/08/2020
Working with Yours Truly Media was easy as they were reliable and able to take my stress away. Their team was fast on communication and answering my many questions leading up to the big day. The final video is breathtaking and shows all of their hard work. I would highly suggest Yours Truly — you wont be disappointed!
response 05/14/2020
Hi Brigid!! We cannot thank you enough for allowing our team to capture the special moment...
s of your big day! We hope to stay in touch as new exciting adventures unfold!
Rojmary F
5.0
1/22/2020
I can now understand what the fuss was about! I initially booked Yours Truly Media for our Napa Valley wedding last November 2019 because it was a cheaper option than the original photographers I talked to. After I booked with them, I found a much cheaper photography company. So, imagine my disappointment for now having to “settle” with Yours Truly Media.
Boy, was I mistaken! I was LUCKY to have found this company! Their customer service is just top shelf! I also absolutely loved my photographers and they were so easy to work with! They were super creative and were very detailed. My engagement photos were absolutely stunning that my friend actually commented that they looked like pictures from a magazine! Our wedding pictures were just as oh-so-dreamy :)
THANK YOU SO MUCH, Yours Truly Media! You truly captured all the best moments of my wedding! This is why you’re voted the best by my fellow brides because you are the BEST! More power to your company!
response 05/14/2020
Rojmary! THANK YOU for allowing our team to be apart of your wedding day! The photos in th...
e church are SO INCREDIBLE! We hope your photos bring you and Joe the amazing memories of your big day every time you see them.
Chelsea N
5.0
12/05/2019
Working with Yours Truly was so easy and efficient, and I felt confident from the moment we decided to go with them that they would be a vendor I didn't have to worry about :) Leading up to the wedding day, they were very communicative about how they operate and what details they needed from me. The day of the wedding went so smoothly, I barely noticed they were even there and they captured more content that I didn't even know was there! We ordered the package that only included the highlights, but decided afterwards that the raw footage would be great to have as well. They mailed us a beautiful package with a USB drive so we could see the hours of content that was captured for our special day. I couldn't recommend them enough!!
response 12/05/2019
Chelsea, thank you so much for your kind words. I can't think about your wedding without h...
earing Frank Sinatra. Thanks for being part of the YTM family!!
Eliza R
2.0
10/15/2019
A year later we’re still frustrated but wanted to tell others (videography in NY)
*Initial- reasonable $, great reviews (mainly CA region),& easy booking. Read a few negatives but gave them benefit of doubt. Was nervous b/c NY region was newer (back in 2018), but they were trained by Joe (Ankenbauer?) who was there from the start & would be lead or someone as trained. Was told meals would be staggered so someone was always nearby & they bring backup equipment
*Day of- Joe wasn’t there, but had 3 guys for our (large) Sun. wedding. Husband had to “pretend to get ready” a 2nd time bc they missed it 1st time.After I got ready, I asked how they were & they said pretty tired b/c of back to back weddings before ours (Not great to hear). At cocktail hr, husb. asked if they got good drone footage b/c it was a great fall day & a gorgeous outdoor venue. Lead video seemed w/e & said drone wasn’t working/no backups. After cocktail hr/before dinner, we had cultural traditions where we changed/were taking photos. Photographer was frustrated videographers were missing & said at least 1 should be with us (eventually found them).
*Post- was worried about final product bc of ^ issues so called~2 weeks later & spoke to Lydia. They reached out & response was the team felt they were organized during ceremony/recep, but felt our wedding coord. & photographer caused the confusion while getting ready (both are experienced/have great reviews).Re:drone- said backups are mainly for cameras, but they returned to our location another day to get footage (appreciate the effort, but sucks bc decor we made isn't there), Re: missing during traditions-said they were front row capturing everything & must’ve been reconvening or eating. Videographers’ POV was told differently to the main office than what we felt happened so how can you debate that?
*got teaser video~3 weeks post wedding (before Y.T responded)& were surprised b/c it was great & figured maybe the end products would be ok. Final film/raw footage was disappointing. With THREE people filming from different spots, most shots were from 1 angle, audio was choppy/unclear besides mic’ed ppl, transitions blurry/didn’t make sense & certain important things missing. During vows (wrote our own), only had back of husband’s head so you don’t see his reactions! Reception- limited angles, color variances, same pple (not other 3/4 guests), mainly dance floor pple & nowhere else, speeches were weird angles etc. We couldn’t get why final product looked like raw footage & not like the feature film quality. Why did 3 professionals have such limited footage/angles. We emailed again/had another lengthy call which fixed some things (i.e voiceover for better sound) & got another better link, but still had major issues (some the same as before). Brought it up again/few more comments- they fixed what they could & said others they couldnt due to “issues with footage, corrupted files, covering a messy camera, lack of clean angles” etc which is not ok! Got another link which we accepted as final bc by then we were over going back & forth for weeks w/ limited options. When they finally admitted to the footage issues, they only offered apologies but no refund of any sort.
We appreciated them fixing what they did, but for $4k+ (incl.tip) we expected better/more. Maybe final product would’ve been better if there was better footage for editing team to work with? Overall, we wouldn’t recommend them & wish we had gone with another company.
response 06/29/2020
Thank you so much for raising your concerns. We're sorry to hear that you felt your experi...
ence with our team wasn't what you expected. We appreciate your feedback and want to make sure we do everything possible to make your experience with Yours Truly Media a great one. We also want to address the concerns you raised. But first we would like to say congratulations on your 1 year anniversary, we hope married life is all you expected and more! Your first concern was the recreation of your husband's getting ready. While we did recreate a few shots, the reason behind this was to film different angles in addition to what we captured the first time. This allows us to have more to work with when creating your highlight video. In regards to the drone and back up equipment, we always have back up cameras, recorders and lenses, as well as a back up team to fly the drone, if needed. We also typically fly the drone on the day of your wedding, however, there are times when we have to fly it after(weather, flight restrictions, to name a couple). We did have a malfunction with the drone on your wedding day, but it was quickly fixed and we were able to send a team back out to capture everything. We are limited to where we can fly the drone so, we only fly to capture establishing shots only, meaning that we capture the venue and the surrounding area. We also wanted to address your with the RAW footage. RAW footage is complete raw and unedited. When we go through the editing process, we color correct the footage being used, adjust audio, stabilize any shaky footage, as well as sync up any external recorders with the camera, as the we don't rely on the onboard audio built into the camera. This is the main reason we put mic's on the groom and officiant as well as plug into the sound system to capture audio. We were able to mic both he groom and officiant, but were told we weren't able to plug into the church sound system. We placed recorders near the lecture and near the speakers to capture the audio the bet we could, but we were limited by not being able to plug into the church sound system. We're also limited to the angles we're able to film from. During the ceremony, we were limited to the sides aisles of the church, which unfortunately didn't allow us to get the correct angles all of the time. During the reception, we do have a bit more freedom to move around. THat being said, we shoot in a photojournalistic style, so we're not causing a distraction or being in the way of the reception. We do go over this during the final details meeting to make sure we cover everything and account for any restrictions we may encounter, such as venue/church restrictions. After delivering everything, we did work with you to correct some of the issues you had with your video. We did everything possible to correct the audio, and the different angles during the ceremony and speeches, but we were limited. We do wish you the best of luck and wish you joy and happiness for many more years to come!
Chelsea B
5.0
9/23/2019
so blown away by the team! once they arrived they knew what to do. worked well with our photographer and us. artistry is beautiful! highly recommend!
response 07/30/2020
We just wanted to thank you again for allowing our team to capture your special day!
John K
5.0
8/02/2019
Yours Truly Media was great! Overall they did a very good job from start to finish. I got married in Yosemite National Park in the middle of summer, which is a very logistical challenging location. So I had to make sure I was picking a videographer team that would be competent and up for the challenge. I was concerned at first because I worked with several different employees during the planning stages of my wedding and I did not know who the final shooters were going to be until a few weeks before my wedding, but the communication was definitely going on behind the scenes because they exceeded my expectations. Every employee I worked with was very personable and professional. The shooters were very fun and easy to work with. I told them I wanted lots of footage because I was paying extra for a raw footage hard drive; they definitely delivered. My guests and I saw they working constantly throughout my wedding day capturing numerous priceless moments. The hard drive came in the mail in a personalized wooden box, which was a really nice final touch. I would definitely hire the Yours Truly Media team again.
response 07/30/2020
We just wanted to take a minute and thank you again for letting us capture your special da...
y! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Erica T
1.0
2/13/2019
I hate to give a less than glowing review but I'd hate for another bride and groom to have the experience we had with Yours Truly Media. The process of booking was relatively smooth but everything after that went downhill. We chose to book YTM as just a videographer simply because we wanted to have professional footage of our special day. We really didn't care about a fancy instagram video so figured that the less expensive rate would be fine. They claimed that 6 hours would be enough but then low and behold, 2 weeks before our wedding it simply 'wasn't enough' and they really needed 2 more hours to capture everything we had originally requested. We felt manipulated into paying $500 more just so they could capture the things they said they'd capture originally. Our only request of the on-site team was that the videographers defer to our photographer for any and all direction as she was the one running the show. We were promised up and down that the videographers knew exactly wha t to do and they'd be very respectful of our photographer. That couldn't have been more opposite from the truth. The videographers on our day were not easy to work with and really disrespectful to my photographer. They flat out ignored her direction and when they did acknowledge her, it was quite rude. It was really sad because not only was our video average at best but the videographers were all over the background of some of our stunning portrait shots and it makes me so sad. They ruined some incredible photos because of the lack of attention and all for a lackluster 'highlight' reel at that. I wouldn't book them again if I was looking for just a videographer.
response 02/13/2019
Hi Erica,
We are so sorry to hear that you feel your experience here at Yours Truly Media...
wasn’t an amazing one. The last thing we ever want is any of our couples to feel is less than satisfied and happy about our time working together. While we are sincerely sorry for your experience, we did want to address your concerns. You mentioned that you felt “manipulated” into purchasing additional filming time to cover your wedding. As in your case and with every couple the books with Yours Truly Media, we have a final Consultation in order to assure that the package you have chosen in your original booking is in line with what you requested. While we do make every effort on our end to capture everything you are wanting within the hours of your initially selected package, when a timeline is extended sometimes that is not able to happen without adding some extra time. This unfortunately was the case when we completed our final consultation with you and reviewed your final timeline. Since you, as well as our team, wanted to make sure nothing was missed we did advise that more hours added would be best to ensure we could capture every important detail of your day. These additional hours were definitely not required, but a recommendation to ensure you had the coverage needed to which you agreed to adding on.
As far as the details of working with your photographer, we do typically allow the photographer to take lead, as we capture similar things, just in a different way. However, there are times that as a videographer we do need different angles, movements, etc. than what the photographer is capturing to ensure you receive a cinematic video of your big day. We do everything we can to avoid being in any other photographer or videographer’s shots, but unfortunately cross shooting can sometimes happen, for both us and the other team. This is definitely where editing comes into play on both ends, as well as the photographers and videographer’s mobility. With the nature of weddings there are times we may not hear what the photographer is asking, or we’re unable to comply with what they’re asking, due to not wanting to compromise our own shots. I can ensure you that being “rude” or “disrespectful” is never the intent, as we only strive to make that day as magical as possible as well as the memories we capture for you. We even reached out to your photographer to offer our help once we knew there were shots that we might be in and work to solve your concerns at no additional cost to you as we understand how important it is to make you happy on your special day. We’d like to see if there is more we could do to understand your perspective and would encourage you to speak with us as we have resources that can reduce and/or remedy the situation and would like the opportunity to do so.
Again, we sincerely apologize that you didn’t enjoy your experience at Yours Truly Media, as we pride ourselves in our commitment to uncompromising quality. If there is anything we can do to change that and improve your experience, please let us know. We wish you and your husband the best!
Kari D
5.0
1/26/2019
Yours Truly Media blew us away! From our phone consultations to the day of our wedding they were thorough and helped us to capture everything perfectly. The crew was beyond professional and made us feel so comfortable as they followed us around all day! We are obsessed with our feature film and love seeing all of the details of our ceremony and reception that we missed on that day. We chose the package that also includes all of the raw footage and are so happy that we did. We will cherish these videos for the rest of our lives. We are so grateful for all of the hard work they put into our special day!
response 07/15/2020
Hi Kari! We just wanted to thank you again for allowing us to be apart of your big day! We...
wish you many more years of love and happiness!
Angie W
5.0
1/25/2019
Amanda, Lydia and everyone else at Yours Truly was AMAZING!!! We can’t wait to see our pictures & videos!!! They were very pleasant, professional, punctual and reasonably priced! Thank you guys!
response 07/30/2020
Thank you SO much for the kind words! We cannot thank you enough for allowing our team to ...
be apart of your big day!
Gabriella F
5.0
1/22/2019
Yours Truly Media has been such a pleasure to work with. I am the worst type of customer there is- the type that never checks their emails, responds weeks, if not months later, and still has the nerve to bring up revisions! Working with our videographers at our wedding was easy and fun, and when we got our video is was beautiful. Being the annoying customer that I am, I brought up points that I wanted removed in the video and replaced with other footage and they were SO amazing about it. I want to be clear that it wasn't any lack of creativity or editing from the editors, but there were just other moments that were more special to us as a couple. They were completely understanding and did just as we asked!
I especially want to thank Lydia, who was so incredibly kind, patient, understanding, and relatable every single time we talked. We absolutely will refer our friends to your team. Thank you!!
response 10/21/2019
Thank you so much for your sweet words, Gabriella! And trust us when we tell you you were ...
a delight to work with! We were so grateful to be a huge part of your special day. Wishing you a lifetime of love and happiness!
Nicole B
5.0
1/18/2019
I can't recommend Yours Truly Media enough! I initially chose them because I watched every video they've posted (literally) and I loved every one. I chose the short video and I am so incredibly happy with how it turned out! I was a little nervous not knowing who my videographers and editors would be (since it's such a big company, you hire the company and don't know who will be your shooters until the day of) but it turned out amazing. They were extremely responsive to my communication prior to the wedding, very organized, and on time the day of. I was able to send them examples of videos I liked and they followed all of my requests that I wanted included (like music, what I wanted included in my short video, certain shots, etc.). Our 5 minute video perfectly captured the feel of the day, from start to finish. And we got our video 2 or 3 weeks after the wedding, which was impressive. With photo and video, you get what you pay for and YTM was well priced and worth every penny!
response 07/15/2020
Hi Nicole! We just wanted to take a minute and thank you again for letting us capture your...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Roshana S
5.0
1/11/2019
Hiring Yours truly Media was truly one of the best decisions we made throughout the wedding planning process. Not only is everyone that works for this company absolutely amazing and talented, they are incredibly nice and so quick to answer all of your questions. . . and trust me I had a lot! Yours truly captured our wedding day so beautifully and made us feel like we were shooting with some of our friends. Yours truly emailed us sneak peaks right away and delivered all of our images so quickly!!! Our 8 min video brings me to tears (happy ones) every time I watch it. They caught all of our special moments and they did it the exact way we wanted them to. We could not be happier with the results and we are very thankful for Yours Truly Media!!! xoxox
response 07/15/2020
Hi Roshana! We just wanted to thank you again for allowing us to be apart of your big day...
! We wish you many more years of love and happiness!
Barney H
5.0
1/06/2019
It took us the longest time to hire a wedding videographer among all of our wedding vendors. After sampling from many different companies, we decided to take a chance with Yours Truly Media. We must say that, that decision is truly the best decision we made for our wedding.
The team is simply amazing. We received outstanding service from our initial conversations, and throughout the wedding planning process they answered our questions patiently and professionally. Not only did they arrive on time on the day of the wedding, they also finished taking the drone shot prior to our contracted time began despite it being their first time working at the venue - they must have arrived way earlier to scout around. In less than a month, we received our highlight video. Due to a miscommunication and misunderstanding, we weren’t entirely satisfied with our video, so we raised our concerns to the operation manager Joe. He patiently listened to our feedback and went the extra mile to work with us and redo the video to our liking. The revised video went above and beyond our expectations. We have watched the video over a hundred times and still feel very touched every time we watch it. A few of our friends even cried after watching it.
My wife and I feel very fortunate to have hired such company that truly cares about their customers. They put in their best ability to make sure that the wedding video is indeed what the customer likes. We are beyond satisfied - we know we made the right choice. Thank you for making such great product that we will cherish for a lifetime!
response 07/15/2020
Hi Barney! We just wanted to take a minute and thank you again for letting us capture your...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Danielle L
5.0
12/20/2018
My husband was super skeptical about hiring a videographer, so we ended up searching for one only 2 weeks before the wedding. We are so grateful that we found and hired YTM. The whole team is perfect. A scheduler got back to me within 1 hour of my first email, and she was incredibly available and responsive. I loved their selection of music for our video. On my wedding day, the YTM team was on time, professional, so friendly, and somehow managed to blend into the scene, even with all of their equipment and lights. I loved that they were flexible with their packages and plans, and that we were able to get a hard drive of the raw footage. Most importantly, I am IN LOVE with our final product!!! They captured exactly what we wanted from our wedding day - the wild dancing, emotional vows, poignant toasts, and the all encompassing love and excitement from our family and friends. Thank you so so so much for giving me a wedding video that I will cherish forever.
response 07/15/2020
Hi Danielle! We just wanted to say thank you again for allowing our team to capture such a...
n important day in your life!
Sasha M
5.0
12/06/2018
We got married in November, and I can't even put into words how amazing Yours Truly Media was to work with. From the booking, to final consult, to day of, they exceeded our expectations above and beyond! We had 2 videographers that arrived promptly, were so friendly and fun to work with, and listened to everything I was wanting to see in our video. They were sure to keep us updated during their time at our wedding, while also letting us enjoy our day. To make it better, we received our video so quickly, without compromising the quality. I had given Lydia very little direction in what we were hoping the video would be, but she understood and the team delivered! I know that years to come I will still tear up watching the video because it captured our day perfectly. I am so glad that we chose them to work with.
response 07/15/2020
Hi Sasha! We just wanted to take a minute and thank you again for letting us capture your ...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Katie A
5.0
12/02/2018
My husband and I highly recommend Yours Truly Media! We got married 2 months ago in October. The day of our wedding we had 2 videographers. They were very helpful and fun through out the whole experience. They were even willing to stay a little longer than they were suppose to stay to capture all the special moments.
response 07/15/2020
Hi there Katie! We just wanted to thank you again for allowing us to be apart of your big ...
day! We wish you many more years of love and happiness!
Shirley W
5.0
11/18/2018
We used both of their video and photo services. They are awesome!!! They made everything very smooth from the planning to the wedding day. We absolutely love our video and photos!!
LOVE THE TEAM!!
response 07/15/2020
Thank you so much for the kind words Shirley! We hope your photos and videos still bring y...
ou the joy and happiness of your wedding day!
christin p
5.0
11/16/2018
4.75 out of 5. I rounded up. Great communication from start to finish and was provided with everything I was promised. I was married in Napa Valley in June of 2018. They were able to capture exactly what I wanted in just a few minutes of a highlight video. I gave very little direction. There was one little issue on the day of where one of my videographer's car battery died and he wasn't able to get to one of the locations in a timely manner, however a family friend was able to drive him to the location. Issue resolved. I realized these were things out of our control. In the end it all worked out. I definitely recommend them. Thank you Yours Truly!
response 07/15/2020
We just wanted to thank you again for allowing us to be apart of your big day! We wish you...
many more years of love and happiness!
Danielle V
5.0
11/12/2018
My husband and I worked with Your Truly for our October Wedding. What an amazing company! They were able to work with out budget, while also determining the things that we HAD to have. We had 2 shooter the day of the wedding, and they both arrived on time, and got straight to work. Everyone from the planning / admin stages were also great to work with. They kept us up to date on any changes and timeline edits as well. All around a great company, and loved their work!
response 07/15/2020
We just wanted to take a minute and thank you again for letting us capture your special da...
y! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Maura M
5.0
10/27/2018
We could not have been more blown away by Yours Truly. Joe was one of our videographers and was so organized, calm and fun, he made getting ready for the wedding a blast. During the ceremony and at the reception, he seemed to capture every important moment, yet felt like he was in the background and letting everyone party and have a great time.
The final video surpassed every expectation we had. It was delivered to us in less than three weeks, and Joe was more than happy to edit anything we needed or wanted. We have watched it countless times already and look forward to watching it for years to come.
We are SO grateful we decided to go with Yours Truly Media and would recommend them to everyone who wants a fantastic wedding video.
response 07/15/2020
Hi Maura! Just wanted to thank you again for allowing our team to capture such an importan...
t day in your life!
Lindsey M
5.0
10/24/2018
The videographers from Yours Truly helped make our big day something that we will remember for the rest of our lives! They were both so fun and easy to be around and somehow were able to capture so many important moments without either of us even noticing they were around. The finished video was everything we could have wanted, the quality was top notch, and we're so happy that we chose Yours Truly!
response 07/15/2020
Hi Lindsey! We just wanted to thank you again for allowing us to be apart of your big day!...
We wish you many more years of love and happiness!
Gabrielle R
5.0
10/20/2018
We can’t reccomend Yours Truly Media enough! From the first consultation to receiving the video, the entire process was seemless! We did a lot of research before selecting a videographer. We noticed that the quality, package options, and pricing was the absolute best compared to the competitors. We got the video today and cried all over again! They did incredible work capturing all of the energy, fun, and love we felt that day. They are truly amazing!
response 07/15/2020
Hi! Gabrielle! We just wanted to thank you again for the kind words! Wishing you many more...
years of love and happiness!
Samantha R
5.0
10/19/2018
These videographers are artists. They will take chaos and make it into something absolutely beautiful lol. I was so worried that my wedding video was going to be less than I had hoped because of so many things going wrong... but somehow they concealed all of the problems and pieced together a video that I have watched 50 times in a few days and still cry obnoxiously. They were punctual, professional, and kind. They captured all of the great moments, half the time without me even feeling their presence. If you want the best at a reasonable price for someone that will take your wedding day and make it into a masterpiece, choose Yours Truly Media. And remember that this is a part of the wedding that you will have forever even after some of those little details of your wedding day begin to fade in your memory. It is an investment that you won’t regret making!
response 07/15/2020
HI Samantha! We just wanted to take a minute and thank you again for letting us capture yo...
ur special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Molly M
5.0
10/03/2018
We just got our video back from Yours Truly and I AM BLOWN AWAY. I can't believe how they were able to so perfectly summarize the most beautiful day of my life. They captured every moment, every look, every person and compiled it to this perfect and unbelievable video. I've cried each time i watched it, same with my husband & our family & friends. In addition to the final product, they were incredibly professional and so much fun during the day-of, they were an absolute joy to be around and made us feel so comfortable and really happy. Thanks so much Yours Truly!
response 07/15/2020
Hi Molly! We just wanted to thank you again for allowing our team to capture such an impor...
tant day in your lives!
Gina H
5.0
9/29/2018
Hiring yours truly for our videography was the best decision! If you are on the fence on whether or not to have a videographer - I can tell you first hand that it is absolutely worth it. The day goes by so quickly and we are beyond grateful to have footage of our guests and all of the beautiful moments from such a special day! They are true professionals and we barely knew they were filming most of the night. The quality of their videos are top notch and the value you receive for the price paid is the best we have found. From hiring them to receiving footage back so quickly, we cannot thank yours truly enough for capturing our day so perfectly!!
response 07/15/2020
Hi Gina! We just wanted to take a minute and thank you again for letting us capture your s...
pecial day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Gefflin F
5.0
9/23/2018
I found Yours Truly Media on the Knot, and am so glad I did! The videographers did a great job capturing the feels of the day, and we are so pleased with the way the video was pulled together. Additionally, the coordinator who I worked with to finalize timeline & logistics was very helpful. I would definitely recommend!
response 07/15/2020
Hey Gefflin! We just wanted to thank you again for allowing us to be apart of your big day...
! We wish you many more years of love and happiness!
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Yours Truly Media - Hall of Fame Winner
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