Capturing Memories That Last Forever
Photography & Cinematography
Service area
The Boltons
OWNER
Typically responds within 24h
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
Our 205-26 availability is limited, reach out today to check your date status. 2027 has been opened for booking!
A MESSAGE FROM THE FOUNDERS...
It has been an incredible journey for the past decade. This all begin when we had a successful commercial video production company and a Mother in our church approached us about filming her Daughter’s wedding. That being out of our core focus at the time, initially gave us reservations. However, this was a Mother we couldn’t say no to and the rest is history.
If you’re reading this, our hope is that you stop to consider how blessed you two are for finding your best friend. As you can see, we run the business and have worked together for the past 15 years. Despite what society often portrays marriage as transactional, we can whole-heartily look at our journey and confidently say that we’re not only thankful that we get todo life together… but grow in our professional success as well. Because we’re passionate about what Yours Truly represents, we can support each other when we face challenges, celebrate victories and grow deeper in our love for each other.
We would challenge you…
to always share in a common vision for goals, family, professional, etc…
never do the 50/50 rule as long as you’re going the same direction…
celebrate each others wins…
support passionate endeavors…
raise a family to make difference…
and always be there for each other when the darkest moments appear…
Thank you and God Bless,
Amy & Paul
Woman-owned Business
Prices & packages
No pricing details yet
Reach out to get a customized quote from this vendor.
Details
Destination Weddings
Destination Wedding Packages
Photo Shoot Types
Bridal Portraits
Day After Session
Engagement
Trash The Dress
Photo & Video
Digital Files
Drone
Photo
Social Media Sharing
Photo & Video Styles
Artistic
Classic
Documentary
Wedding Activities
Getting Engaged
Rehearsals & Parties
After Party
Wedding
After Party
Awards and Affiliations
Any questions?
Meet the team
The Boltons
Owner
As a husband & wife team and founders of a successful commercial video production firm, we began to have couples that had seen our work approach us about filming & photographing their weddings. All it took was one wedding and we fell in love! Yours Truly Media was born out of a passion to help couples capture lifetime memories of their wedding day, that they can re-live and share for years to come. Our team looks forward to working alongside you to capture your special day as it unfolds. We treat every wedding like it is our own, I can't wait to meet you & hear your love story.
Reviews
4.9
out of 5.0293 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Yours Truly Media is highly recommended by multiple couples for wedding photography and videography services. Reviewers praise the high-quality work, professionalism, and reasonable pricing of the photographer and videographer teams. The staff is described as responsive, organized, and attentive, making the entire process stress-free and enjoyable. Couples appreciated the seamless communication, beautiful editing, and stunning final products, including both photos and videos, capturing their special moments flawlessly. The diverse locations for photo shoots and the quick delivery of the media were also highlighted as positives. Overall, Yours Truly Media comes highly recommended for capturing wedding memories beautifully.Review photos
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Jackie O
5.0
12/19/2024
Great raw footage& short film they captured so many fun moments from our day
Arielle A
5.0
11/27/2024
I couldn't be more thrilled with the wedding photography and videography services we received from YTM! The price was incredibly reasonable for the high-quality work we got. The photographer and videographer were professional, friendly, and made us feel so comfortable throughout the entire day. The pictures turned out stunning — they truly captured the emotion and beauty of our special day. The video was equally amazing, with beautiful editing that highlighted every moment perfectly. We’re so grateful to have these memories captured in such a beautiful way. Highly recommend!
Any questions?
Meagan R
5.0
11/24/2024
We really enjoyed working with the photographers and videographers from Yours Truly! After an initial photographer change, the engagement session and wedding day went seamlessly and we are OBSESSED with our photos.
We did our engagement session at Museum Campus and the photographer (Carey) captured amazing photos from sunset through to nightfall with the lit up skyline in the background.
On our wedding day we took photos at 4 different locations throughout the day including the busy street in front of the Board of Trade, Art Museum, Congress Hotel, and our venue The Exchange, all of our photos turning out frame worthy!
We would definitely recommend Yours Truly!
Cortney P
5.0
11/22/2024
YTM was professional, reliable and delivered media within said timeframe. It was exactly as described and beyond beautiful. They reached out immediately when I sent over questions. Frequently checked in during wedding planning and set up a final meeting right before the wedding to ensure everything was smooth sailing. They most extremely experienced in the profession and I’d highly recommend them! My best friend is using them for her wedding next year as well!
Nicole D
5.0
11/20/2024
From start to finish, Yours Truly Media has made capturing our Wedding Day such a seamless and stress-free process. They were easy to work with and made it fun and light which helped us to create authentic, natural photos. We are very happy with the results and highly recommend doing the photo AND video package!
Jackie M
5.0
11/16/2024
We had the best experience with Yours Truly for our October 2024 wedding. We leveraged their Videographer services for our big day. It was super important to us to have raw video footage and Yours Truly offered that along with a social media trailer and a feature film as part of package. Not only were their offerings affordable, communication was seamless through the entire planning process and our shooters were extremely nice and easy going. Would recommend to any future bride / groom
Andrea G
5.0
11/14/2024
The entire booking process went YTM was seamless! They always made sure to check in, and they do a VERY thorough job at making sure they cover every detail that’s important to you for your wedding day. Both the coordination team and the videographers were an absolute joy to work with!
The videographers were professional, warm and did an AMAZINGGG job at our wedding video, truly capturing what we asked for and what was important to us. Highly recommend!!
Juan Pablo A
4.0
11/05/2024
We were thrilled with the photography service and the expertise of both photographers. The photos turned out beautifully, capturing every moment perfectly, and their work was highly professional from start to finish. However, one small disappointment was that at the beginning, we were told we’d receive recommendations for a couple of companies specializing in printing wedding albums. In the end, we were only suggested Amazon, which wasn’t quite what we expected. Overall, though, we’re very happy with the quality and professionalism of the team.
response 11/05/2024
Thank you for your review Juan, we are so glad to hear you love your photos but we are sor...
ry you didn’t receive the full list for album company’s I will have our team send via email.
Adriana S
5.0
11/05/2024
Your Truly was extremely professional from the first call. And the end product was phenomenal! I love my social media teaser and highlight film. Hire them now!!
response 11/05/2024
Thank you so much Adriana, we are so glad you live your videos 🩷
Abby H
1.0
11/04/2024
Brides Beware!
We had an absolutely horrible experience working with Yours Truly Media for our wedding.
The long and the short of it is that we paid for a package with two photographers and only had one. YTM has been completely bullish and outright refused to give us ANY money back.
If you want to receive photos, you will get them. If you want to have a smooth process with transparent customer service and day of personnel you agreed upon, then you probably should look elsewhere
A local photographer had been assigned to our wedding and I had seen her portfolio and corresponded with her over email. I felt good about it. The day of our wedding a random man shows up at the house saying he is the photographer now and our previously assigned one is not coming. My friends call the photographer who tell them she has been fired! Next they call the owner of the company who is listed as the emergency contact number, he assures us that the second photographer is on the way. They never show up. We only had one photographer, who so obviously never received the notes from the “project manager” because he started taking random photos of things I explicitly said I did not want. We lost 50% of photos we could have received from a second camera, and that is something we can never get back.
If YTM had taken any responsibility I would have been more forgiving. There was zero communication, which resulted in an extremely disorienting and confusing start to our wedding. The trouble with YTM is that they are a national company. You sort of feel like you’re talking to AI, and can never really get ahold of anyone. It could not have been more obvious that we slipped through the cracks and were forgotten about!
Never have I experienced worse costumer experience in my entire life. They couldn’t care less about our negative experience and have remained firm in their position that we paid for 400-500 photos and that is what we got.
To avoid confusion, frustration, disrespect and loss of money, avoid Yours Truly Media at all costs.
response 11/04/2024
Hi Abby, we wanted to take a minute to address your incorrect claims in your review.
Yo...
u were given a refund for the time missing with our shooter due to an emergency, you did not like the amount and tried to bully and scare us into more of a refund which we did not accept given that we were able to deliver far above & beyond what you booked with us. You booked a package that included 400-500 photos we delivered 700 fully edited photos along with a refund for time missed. This is the whole reason we have a team on back up for our couples so in the event of an emergency we are still able to capture the day with no moments missed.
While we do have auto emails that are sent for reminders of things that we need like shot lists etc but all of our couples work directly with our project coordinators for a full personalized experience. While your upset over the refund amount and will make untrue claims we pride ourselves on the personal relationships we make with each of our couples & the time spent before the wedding to get to know them and their wants etc. We wish you the best.
Colleen L
5.0
8/06/2024
Yours Truly Media was truly a pleasure to work with. They have the process down to a perfect science which allowed us to place our full trust in them and worry about other specifics from our wedding.
We did an engagement shoot and then wedding photo & video with YTM and the team they matched us with were incredible. Very professional, knowledgeable, and most importantly friendly. They made the wedding day so simple, easy, and comfortable.
Our photos & videos came back well within the promised timeline and they were absolutely stunning!!!! We chose a 1 min trailer & a longer documentary version of the video which ended up being around an hour, inclusive of the entire ceremony, first dance, all speeches, and of course other fun video compilations.
We could not recommend this professional group enough. They know what they're doing and take all of the guess work & stress out of it for the couple.
Jenna C
5.0
7/28/2024
Our photographers were so easy to work and our photos came out better than we could have ever imagined! Highly recommend especially if you are in the Cape Cod area!
Tara M
5.0
5/06/2024
I got the “ever after” package. I do wish I spent the extra money on the package with the videographer … not their fault…
My package came with engagement photos which I did not love at all. However, due to a last minute cancellation (the day prior to our wedding) of the original phtoographer that also did my engagement photos, we ended up the best day of photographer. I was so impressed with her work and vibe all day. This change made all the difference. I’ve only received the sneak peek photos so far but I’m obsessed.
Jessica D
5.0
10/26/2023
We use this company for our engagement shoot and for our wedding day and they did not disappoint one bit!! Our engagement photo shoot was in the city in November and it was a very cold, but Danny made it a really fun time. The two of us had a fantastic time together and really enjoyed every moment of it and the pictures came out absolutely stunning. On our wedding day, they captured every single moment that I wanted them to and more they did not miss a beat, the two photographers that we had there that day worked so incredibly hard, and they were so easy to work with, they were super nice, super on top of, every moment we had on our list. I generally couldn’t be more happier with how our pictures came out, our entire family LOVED the pictures. Thank you Yours Truly Media and our photographers, you gave us MEMORIES that will last a lifetime ❤️
response 10/26/2023
Jessica thank you so much for your kind review. We love hearing how happy you are and trul...
y hope you’ll cherish your wedding photos for many years to come 🤍
Claire C
5.0
10/22/2023
Such a great experience from start to finish! We booked Yours Truly Media for videography and loved the final product. We didn't need any major changes because they listened to the vision we were going for, music, and followed all requests that we wanted. We had a blast working with Leujay and the rest of the YTM team.
Highly recommend!
response 10/26/2023
Thank you so much for your review Claire, it means the world to us that you’d take the tim...
e to share!
Lauren O
5.0
10/22/2023
We are so glad we chose Yours Truly Media to capture our day, they were professional and extremely timely delivering our wedding video! The quality is amazing and they did a beautiful job highlighting our day, highly recommend their services!
response 10/26/2023
Thank you Lauren, we are so glad to have you in our family!
David R
5.0
10/15/2023
We used Yours Truly Media for our wedding video, and they were absolutely fantastic! From start to finish, every member of the team was great to work with, responsive, and did an amazing job -- from the front office staff to the day-of camera crew. Prior to the wedding, they took the time to understand the schedule and layout of our entire event as well as our vision. On the day of, the video cameramen were absolutely wonderful. They captured such phenomenal footage of just about every moment and somehow were barely even noticeable. They never missed a beat, and were wonderful to interact with. After the wedding, when we got our final video we could not have been happier! The quality was amazing and the footage and the way the video was put together was just perfect! We would highly recommend Yours Truly Media!
response 10/26/2023
We are thrilled to hear you love your video David! We wish you both a lifetime filled with...
love and happiness ❤️
Courteney J
5.0
10/14/2023
Yours truly was wonderful to work with. They were great working with our schedule for an engagement session to get a sense of our style prior to the big day. The photos were bright and beautiful and they captured every moment I could’ve wanted. They were very quick to make any edits to our video I wanted and the video came out beautifully! They were very reasonably priced and thorough.
response 10/26/2023
Thank you for your review Courteney!!
Suzanne C
1.0
10/04/2023
I wish this was a different review for our sake but if you are considering YTM, ask if this is a risk you are willing to take for your wedding. 4 months post wedding we have no decent couple or family photos and an appalling position from YTM today that their inability to honor their contract and provide us with the wedding memories we hired them to capture is only worth a 20% refund and a 'one hour reshoot'--their best and final offer, which I probably won't receive after this review.
What happened? After seeing photos and reviews on the Knot and speaking to the owner who expressed what seemed to be sincere pride and passion for capturing and preserving wedding memories for couples, we booked YTM for our June 2023 wedding. Unfortunately, our outcome is nothing like what is curated on their website so be very wary.
The Facts: We contracted a 6 hour shoot, 2 wedding photographers & 500 "highly curated and edited" photos delivered 4-6 weeks post wedding. Our ask to see the photographer's portfolio were denied, with rationale that the website photos are representative of their lead photographers work. The lead's info (Christine) was given Monday before the wedding and unbeknownst to us, and more importantly never communicated by YTM, she was replaced. When we arrived, a "Paul" introduced himself as the lead. No explanation about Christine. The new 'lead' and 2nd hadn't worked together so were disorganized and arguing...in front of guests. At the venue, the 2nd suddenly takes lead on photos, offering very little guidance for couple and family photos. He was disengaged and out of his comfort zone. The results are terrible--practically every photo we have is from the perspective of a 2nd shooter.
Photos were delivered 9 weeks post wedding (not 4-6 weeks per contract). Only 16 couple photos included and not one has both of us both looking directly at the camera. ~85 ceremony photos are primarily audience, with the very few of us shot from the far back left of ceremony space. Family photos, 80% no good. 250+ reception photos, largely useless. Our room entry is shot from a far distance, off to the side featuring the backs of the audience's heads. Many photos taken were not included so when asked where they were, YTM informed the 'lead' replacement didn't capture photos in the right format or quality. The lead? We lost a significant number of photos with our family and friends because of this incompetency. Our 540 'highly curated and edited' photos include a couple hundred photos no professional would include in a gallery.-truly awful with many redundant and pointless shots included. Family photos not framed well and no editing to crop/photoshop out a bench wtih beer/wine glasses.
On Aug 9th, I shared our experience with photographers while inquiring about delay. On Aug 11, I gave feedback about photos which was followed by 2 months of 'investigation' and delayed responses from YTM. The offer for restitution was made today which is both laughable and insulitng. YTM didn't honor the contract or even the spirit of the contract in how they managed our wedding and their message is clear. Our wedding memories don't matter. Customer satisfaction doesn't matter. We may be in the minority with this outcome for YTM, but it is a place no couple should find themselves, where memories and money are lost to a company with apparently no conscience or ethics.
response 10/14/2023
Hi Suzanne,
Thank you for taking the time to give us feedback on your experience here a...
t Yours Truly Media. While we are sorry to hear that you weren’t happy, we did want to take the time to address your concerns. All of our couples mean the world to us and the last thing we want is for you to be unhappy.
The first thing we wanted to address is the change of photographer. While this is very uncommon, we are human and get sick or have an emergency. In this specific instance, your original photographer broke their foot. Situations like this are why we have a back up team on standby. So if something like this does happen, we’re able to make sure that you’re not affected and we are still able to capture one of the biggest days of you and your husband’s lives.
Your next concern was the delivery timeframe. While our delivery timeframe is normally 4-6 weeks, we did have a few delays in our delivery time, which has since been fixed. During this time, we did overly communicate with you on the expected delivery of your gallery.
As far as the photos themselves, there were a handful of photos that were shot in a file format that we were unable to edit. Which is why we not only offered a refund for the entire set of images shot by the photographer (even though most of them weren’t affected) we offered a styled shoot for you and your husband. We also included all the raw, unedited images which is not part of our packages as some photos do not turn out in a way that can be edited to our standards which is normal considering we are taking 1000s of photos on your wedding day(which you decided to post instead of the edited images).
We are extremely sorry that there were some unexpected issues with your gallery, but we’ve done everything we said we would do and more as an apology for those issues.
We do wish you both the best in your lives together and hope marriage is everything you hoped it would be! Unfortunately the knot doesn’t allow vendors to post photos in their reply but are providing the link to the gallery here for future couples to view.
Ryan C
5.0
2/27/2023
We usually hate pictures of our selfs and you managed to make us comfortable and it was a fun experience. Very happy with the end result.
response 04/18/2024
This made our day, thank you Ryan!
Heidi V
5.0
10/12/2022
Forever grateful to yours truly media team for capturing our wedding day in such a beautiful way! We worked with them for photography and videography, we were blown away by how responsive and caring the team was from our first interaction, they helped to
Provide a lot of guidance for us regarding time allowance for photos, our music selections etc. The finished product came out even better then we could have hoped for, we received everything back early and have been so excited to relive our wedding day in such a beautiful way!! We highly highly recommend yours truly media to capture your day
response 12/14/2022
Thank you for your kind words Heidi! We are so thrilled to hear you love everything.
Tina C
5.0
9/24/2022
Yours Truly was the best decision we made for our wedding, we couldn’t be more happy with everything we received in our photos and videos. Their team worked together with us to create memories we will cherish forever. We highly highly recommend them
response 12/14/2022
Thank you for your kind words Tina, we hope your photos and videos bring back all the happ...
y memories for many years to come
Bethany S
5.0
8/01/2022
This company has been so great and easy to work with. Due to Covid we had to reschedule not once but twice, they helped us through everything never causing any issues with the reschedules. It is so refreshing to work with a company that actually follows through with what they say and that’s exactly what we experienced with yours truly media. Weddings are stressful but having them support and help us through was invaluable. Not to mention their work is stunning we are thrilled with everything and happy that a few of our good friends are also working with YtM so we will get to see you again.
response 12/14/2022
Thank you, thank you, Bethany!
Henry Y
5.0
5/12/2022
Hired Yours Truly Media to do our wedding day and engagement photography & videography. The results were awesome my wife and I loved working with Shawn and the team.
response 12/14/2022
Thank you Henry!
Maddie M
5.0
5/11/2022
We had a great experience from the start with Yours Truly Media. Their customer service and quality is top notch, we were so happy with everything and can’t recommend them enough.
Harper H
5.0
5/07/2022
We LOVED LOVED LOVED working with Yours Truly Media , our photos and videos came out perfect in every way and they made the process so easy and enjoyable. 10/10 recommend booking with them if you want the best for your wedding day!
response 05/10/2022
Harper, we are so glad to hear you loved your photos and videos! Thank you for allowing us...
to be part of your wedding day, we are so glad your part of our YTM family!
Jackie A
5.0
5/03/2022
Forever thankful to have found Yours Truly Media. We’ve been blown away by how amazing the team has been to work with, we received both our photos and videos back so quickly after our wedding day and can’t stop looking at them. Thank you for going above and beyond, every couple should be so lucky to work with Yours Truly Media.
response 05/10/2022
Jackie, thank you for your kind words. We loved working with you and Thomas, we hope you w...
ill cherish these memories forever!
Laurie B
5.0
4/25/2022
Our experience with Yours Truly Media was amazing, from our first contact with them we could tell they love what they do! We enjoyed our conversation with Amy where she took time to get to know Matt and myself and helped us to choose packages that worked best for our wants & budget. We worked very closely with Mindy to plan out the details of our day, what was important to us and what we wanted everything to look like. The day of our wedding things went flawlessly, I really attribute this to all of the detailed planning they did with us beforehand. We are so in love with our photos and videos and can’t help but look at them everyday. If you’re looking for a company that will treat you like family and handle your wedding day with the utmost care and attention yours truly media is the place, we highly highly recommend them to everyone! ❤️
response 05/10/2022
Laurie, thank you so much for this! We are grateful to have had the chance to work togethe...
r and be part of your special day, cheers to forever!
Sophia G
5.0
4/23/2022
Yours Truly Media worked through 2 COVID reschedules with us, they were by far the most accommodating vendor we had, beyond helpful and understanding, this is who you want on your team for your wedding day especially as the unexpected happens. A team that is knowledgeable and has so much experience was very comforting to us. Our pictures and videos turned out truly amazing.
response 05/10/2022
Thank you Sophia for your feedback, we know it was a long and sometimes tough journey thro...
ugh the COVID reschedules, thank you for trusting our team. We had so much fun with you and hope you fondly remember your day!
Darcy G
5.0
4/15/2022
Booked for both photo and video and were very pleased with the service and everything. A one stop shop that makes wedding planning so much easier. We have loved everything!
response 05/10/2022
Great working with you Darcy, we are thrilled you love your photos and videos. We wish you...
many, many years of joy and happiness.
Mike S
5.0
3/29/2022
My wife Abby and I used Yours Truly Media for our wedding photos and videos. We had an excellent experience from our first interaction with their team, they responded to us within minutes and answered all of our questions thoroughly and honestly. We loved the fact that we could combine 2 important aspects of our day! They all worked together and helped us in planning out the details for our wedding day and helped bring to light things we hadn’t event thought of. The final product came to us in about a month and literally left us speechless, from 2 camera shy people we couldn’t believe all the great shots that were captured. Thank you for capturing our day so flawlessly. We tell everyone about you!
response 05/10/2022
Thank you Mike, we loved getting to know you and Abby and are so happy you chose our team ...
for your big day! Cheers to forever
Haley Z
5.0
12/05/2021
Adding a videographer was a last-minute choice and luckily Yours Truly Media was available less than a month out from our big day. It was a pleasure speaking with Amy in the introduction phone call. She was very informative of what the services included and professional from the start. Adrienne was our next point of contact and took care of scheduling the entire day based off our timeline. She gave great recommendations for the start/end times, plus understood our style and what we wanted to capture from the event. The two gentlemen that videoed our event were so kind and made the process very comfortable; we barely knew they were present and were more so in the background. My husband and I love our wedding video and are very thankful we chose to move forward with finding Yours Truly Media. It is a perfect mix of how we remember and view our special day; they had a great music selection to choose background music from and an added bonus was the video included parts of our vows, family speeches during the reception and drone footage of the venue. I highly recommend Yours Truly Media to be videographers at your upcoming event. You will not be disappointed !
response 12/29/2021
I hope you had a great Christmas, Haley! First of all, we would like to thank you for taki...
ng the time in leaving this kind review. Thank you for giving us the opportunity to have captured that once-a-lifetime event in your life. We are so glad to hear that you loved every detail of your wedding video. We hope that both of. you are safe! 😊 😊 😊
Krista W
5.0
11/18/2021
My advice to anyone getting married is: do not cut corners looking for a photographer! Your photos are the souvenir that will last generations, so you want to book the best. Yours Truly Media exceeded our expectations with not only the quality of the photos we received, but also their professionalism and ease of planning.
I cannot recommend Yours Truly Media highly enough. After reviewing countless local options, based on the strength of their portfolio we decided to go with Yours Truly. It was absolutely worth every penny and I am so glad we chose to go with them. Our photographers were so warm and friendly on the day of, which made them so easy and pleasant to work with. Having just received our photos back yesterday (turnaround time was about 5.5 weeks) we could not be happier. Even for me, someone generally extremely camera shy who feels un-photogenic, they really captured our happiness and I feel beautiful in my wedding photos.
response 12/02/2021
Hey Krista! Thank you for leaving this review. It has been with great pleasure to become p...
art of your wedding day and to have captured this once-in-a-lifetime event of your life! We are so glad to hear that you loved your wedding photos. Once again, thank you so much for these kind words. We all hope that you and Robert are safe! 🥰 🥰
Stephanie P
5.0
11/15/2021
Amazing communication from the company since booking them to the actual wedding day. They are really friend and patient when answering questions. As for the photographer (Shawn) she has amazing skills and eye for detail. The videographer is amazing and positive energetic attitude day of the wedding. I would completely recommend, made it easier to bundle.
response 12/02/2021
Greetings Stephanie! 😊 We are so glad to hear that your experience with us went smoothly ...
since day one. It is our objective to promote a stress-free booking experience to avoid any causes of stress because we understand that getting married in the middle of the pandemic is tough. Thank you so much for allowing us to have captured your beautiful wedding day!
Angela S
5.0
10/29/2021
I got married during Covid and they were amazing with their flexibility and providing me with a package for my actual ceremony and for our reception we had a year later with family. The staff is very friendly and professional. They respond right away when you have questions. They got the videos to us right away in a timely manner too. I would recommend to anyone!
response 12/02/2021
Hello Angela! We hope that all is well with you. First of all, we would like to thank you ...
for taking the time in leaving this review. Indeed, getting married in the middle of this pandemic could be a pain, and we are glad to hear that we were able to help you out. Thank you so much for choosing Yours Truly Media! 🤗
Nancy H
5.0
10/29/2021
Yours Truly made a beautiful video for our son’s wedding - I’ve watched it 100 times and cry EVERY time! We received many compliments from wedding guests that we so impressed with how “invisible” the videographers were and never got in the way. Wonderful job!❤️
response 12/02/2021
Hi, Nancy! We are so glad to hear that you loved your son's wedding videos. It is with gre...
at pleasure to have heard this kind of feedback from a mother's perspective. Thank you so much for taking the time in leaving this awesome review! We hope that all of you are safe. 🥰
Christina P
5.0
10/29/2021
I highly recommend!!!!! Our wedding was impacted by COVID and Yours Truly Media made me feel so comfortable and at ease with picking them. They were super flexible (especially when we switched dates from June to September). They were with us every step of the way and answered any questions we had. Our lead photographer (Miguel) and lead videographer (Kyle) were super professional, but very friendly and made us feel very comfortable. My husband also hates photos and didn't complain once! I can't stop looking at our photos and videos too!!! Thank you so much again!!!!!
response 12/02/2021
Hey Christina! We are glad to hear that you loved your wedding photos and videos! Indeed, ...
planning weddings in the middle of this pandemic could be a pain and we completely understand if some of our clients need to reschedule their weddings. It is with great pleasure that we were able to assist and provide the dream wedding that you have always wanted. 🥰
Katie W
5.0
10/29/2021
We absolutely adore our wedding video. We watch it all the time to look back on our day. We are so thankful to have had Yours Truly Media to work with. They made the whole process so wonderful!
response 12/02/2021
Hello Katie! We loved your wedding at the Mardoro M Vineyards! Thank you so much for allow...
ing us to have captured the biggest event in your life. We wish all the best to both of you!
Isabella S
5.0
10/22/2021
There is not much more to say other then they were absolutely AMAZING!!! They were my videographers and they captured the special moments of my day so perfectly. I have watched my videos over and over and it’s so great to be able to relive my special day. They truly made my day so amazingly, memorable.
response 12/02/2021
Greetings Isabella! First of all, we would like to thank you for taking the time in leavin...
g this review. There is a cliche that goes "We do not remember days, we remember moments" -- and it was a great pleasure that you allow us to capture the most beautiful moment in your life! 😊
Stephanie L
5.0
10/13/2021
Yours Truly Media did a phenomenal job with our wedding video! We watch it over and over and absolutely love it! The team is so responsive and truly cares about what you envision! They were a pleasure to work with not only the day of, but throughout the entire process!
response 10/20/2021
Hi Stephanie! Your wedding at the Belle Mer was amazing! We are so glad to hear that you l...
oved your wedding videos! Thank you so much for appreciating our team, and for giving Yours Truly Media the privilege to have captured your once-in-a-lifetime event! ❤️
Bella M
5.0
10/09/2021
The best! Beyond happy with our pictures & videos we received. The team was fabulous in helping us plan and taking our input. Thank you for everything!
response 10/20/2021
Greetings Belle! We are so glad to hear that you loved your gallery! 😊 ❤️ We could not ex...
press our gratitude for giving Yours Truly Media the opportunity to have captured the beautiful smiles on your faces on your wedding day! We all hope the best for both of you!
Brittany W
5.0
10/07/2021
The company was fantastic. We had a very small 18-person wedding at an Airbnb in Chicago. My photographers were fantastic. They guided us through every step of the process and the photos turned out amazing.
response 10/20/2021
Hi Brittany! Of course, how can we forget your intimate wedding at the N Well St. of Chica...
go? We could not thank you enough for choosing Yours Truly Media to have captured the beautiful memories of your wedding day! We all hope that you and Nathan are safe! ❤️
Addison M
5.0
10/03/2021
The BEST! So glad we found your team, our shooters at our wedding were professional, friendly and made us feel beyond comfortable. The after product was amazing, we couldn’t have asked for better team to be with us. Our day went so fast we are happy to have such beautiful pictures and videos to look back on. Thank you thank you thank you!
response 10/21/2021
Hey Addison! We hope that all is well with you! 🥰 Thank you for appreciating our team and...
we are glad to hear that everything went smoothly for you from day one to the day of your wedding. We could not thank you enough for giving Yours Truly Media an opportunity to have captured your beautiful wedding! 😍
Melanie B
5.0
10/01/2021
The best ever! Everything was perfect, they let us be involved in choosing music, speaking we wanted and the final video blew us away. We will cherish this for our lifetime.
response 10/21/2021
Greetings Melanie! Thank you so much for taking the time in leaving this review. We are so...
glad that you have chosen us to be part and involved in a memory that you will cherish forever! ❤️
Berkeley T
5.0
10/01/2021
Thank you for giving us such great memories of our wedding day! The team was so quick and happy to help from beginning to end. We are grateful to have these memories to look back on!
response 10/21/2021
We hope that all is well with you, Berkeley! Thank you so much for choosing Yours Truly Me...
dia to have captured your beautiful wedding day! We hope that both of you are safe! ❤️ 😊
Julie A
2.0
10/01/2021
somethings I wish I knew prior to hiring YTM
Photographers are outsourced .
If you have a 10 hour package it’s really only 9.5 hours.
“30 minutes required to set up”
You can’t choose your own music for the videos .
Videography you receive is nothing in comparison to what they put online or on their Instagram .
For instance, the Instagram trailer and short video we received showed both the bride and groom tripping, sneezing , eyes closed, weird still shots etc ...We asked this to be fixed and it took over three months and two edits to finally receive our finished videos ; instead of the 4 weeks as stated in the contract. They did keep me in the loop with emails...I’ve quoted some of them below .
“Generally, edits do not take this long but due to it being peak wedding season and storms effecting our servers things are taking longer and we appreciate your patience.”
“We wanted to give a quick status update on your raw footage. We are currently experiencing some technical issues that are causing delays for uploading raw footage. We assure you that our team is working as quickly as possible to get this resolved. “
“ Great to hear from you! We had a power outage that stopped the servers from uploading so we are having to go back and re-upload the footage. I apologize for the delay but we will have this to you shortly!”
Another problem we have is the raw footage , we only were able to download the MP4 files.. so we only have half of our footage .
Your expected to download not one , but two apps ,had to buy a $300 thumb drive , and spent 72 +hours trying to download our footage. we were sent both MOV and MP4 Files and only the MP4 videos will play.
Company offered $300 compensation for the $8,000 that was spent . Overall disappointed because Very little care or detail went into our video . I asked for the shine to be corrected in some pictures they never got back to me ... positive note we do have some amazing photos and gorgeous videography which we are so grateful for. Our crew was great it’s the editing that seems to be an issue and lack of responsiveness from the owners .... I’ve exhausted myself and my patience with this company. Just disappointed , I feel they rushed the final
Project and wish they had a solution on getting my the rest of my raw footage .
response 10/02/2021
Hi Julie,
Thank you for taking the time to share your experience. We definitely want to ad...
dress a few of your notations and the confusion we are left on our end when after delivering your video within the contracted 4 week window you stated, "We love everything!! Video is amazing ! It made everyone cry and we really appreciate all the time and effort." We were so glad that you had loved all the time and care put into your video. We were slightly confused when you then requested a decent amount of re edits. We always want our couples to love their final videos and photos so we were happy to do a complimentary round of edits. However, after receiving numerous rounds of requests our team essentially created multiple videos for you in the end, which would have resulted in thousands of dollars in edit time. And again, we were happy to do this without charge to ensure you had a video that you loved to look back on for the rest of your marriage. In the end, we had hit a point where we want to ensure our company is not being taken advantage of and trusted the positive remarks after each re edit was completed that you have something you will love for years to come.
To address any further remarks we definitely are transparent that we hire on photographers and videographers in all regions that are trained to shoot in our signature style, and all editing done in house. The 30 min-1 hour prep time is not taken out of our contract package time, but our shooters arrive early to scope and set up. Additionally, you absolutely can select your music, we actually encourage our couples to do this. Looking back, it looks like you selected yours roughly a week before your wedding day. As for any mishap moments such as sneezing, eyes closed, etc. we capture the content in full and if these natural moments take place during the ceremony or any major time frames we want to ensure you do not lose that content. However, as mentioned we were happy to edit your videos more to remove as you requested. As for the raw footage, we do apologize again that you experienced any issues downloading. We do not require any apps to be downloaded or hard drives to be purchased. That is solely our couples preference if you choose, as the content can be downloaded straight to your computer.
We definitely are sorry if you have left with any negative thoughts regarding YTM and your experience as that is never our goal. We strive to deliver exceptional service and exceed expectations with our photos and videos we deliver. We truly are wishing you all the best and hope that you cherish the final videos and photos shared with you!
Rebecca G
5.0
8/09/2021
When it came time to book photo/video for our wedding, I was anticipating a difficult process of trying to find the perfect company/person to work with, as these captured moments would be something we would cherish forever. I myself love photography, and can be very picky when it comes to photo and editing styles, but I also wasn't trying to break the bank - so I did A LOT of research before even reaching out to anyone.
When I came across Yours Truly Media and had my first phone call with Amy, I instantly knew it was meant to be! She made me feel as if our wedding was her only concern, and worked with us to create the perfect package to fit all of our needs. We ended up booking YTM almost two years out from our actual wedding date, and I can honestly say I never once questioned my decision of booking with them. No matter when I reached out to the team via their HoneyBook platform, someone always got back to me and answered all of our questions.
The day-of team was INCREDIBLE, and we are in love with how the photos and the video came out. Our guests are still talking about how the 5 minute video captured the essence of the entire night and all of the love that was being celebrated. I have and will continue to recommend YTM to all of my friends and family that get engaged, as I know they will not be disappointed!
response 09/23/2021
Greetings Rebecca! Thank you so much for sharing your experience with Yours Truly Media. W...
e highly appreciate you for taking the time in leaving this detailed review. Thank you for giving us the opportunity to have captured the once-in-a-lifetime event in your life. It was such an honor to be part of your wedding day. We hope that you and Connor are safe!
Maddie T
5.0
6/08/2021
Amy was so amazing to work with. She was very prompt with responses and very clear on how the whole process would work, how photographers were assigned, and how they would plan for the unexpected, which let's be honest can happen. Very professional company with stunning work. We didn't end up moving forward as we had another photographer we really liked and Yours Truly had another couple that wanted to book our date and we weren't ready to commit yet, BUT also a really nice perk that they give you first right of refusal! Overall would 100
% recommend!
response 09/23/2021
Hello Maddie! Thank you so much for considering Yours Truly Media. We wish you all the bes...
t on your wedding day!
Omar M
5.0
8/08/2020
Very professional and fun staff. From the planning process all the way until the delivery of the video everything went as planned. Definitely recommend!
response 08/11/2020
Hi Omar! We cannot thank you enough for allowing our team to capture such an important day...
in your life! We hope you have many more years of love and happiness!
Erica S
5.0
7/05/2019
We absolutely loved our video. They captured every part of our special day. They were easy to work with and willing to make changes to make our video perfect to us. I would definitely recommend them!
response 06/29/2020
Thank you so much for the kind words! We absolutely loved being able to bring your love st...
ory to life. Wishing you a lifetime of love and happiness!
Amanda R
5.0
2/13/2019
Yours Truly Media is the only way to go for your wedding media needs! My husband and I were married October 4, 2018 and are so pleased with our wedding photos and video.
I began my search for photographer/videographer pretty early in the wedding planning process because this was the most important vendor to me. I chose Yours Truly Media because they offered both photo and video, they threw in extras (Instagram video, raw footage), they traveled (which was important because we got married on Catalina Island and you can only get there by boat), the price was right, and most importantly they were so nice, accommodating, and very communicative about the process!! Starting from the very beginning they sent us videos about what to expect and what we need to do next. And before the big day we were in constant contact about timeline, special wants/needs, etc… Our lead photographer, Joseph, also contacted us before our wedding and we had a long conversation about us as a couple and what we envisioned for our photos.
Now, our wedding day arrived and let me tell you… I was a stress ball. Destination weddings are difficult to pull off and all of the details were weighing on me. But, the photo/video process was seamless. Joseph and the Yours Truly Media team arrived early and began working their magic immediately. I felt so COMFORTABLE with them!! They were making me and my girls laugh and actually really brought me into the moment which was so special. And even though the rain began to fall, we still got the BEST photos of my husband and I with the gorgeous view of Catalina.
The photos and video came back in a very timely manner. I believe about a month (they sent photo teasers which kept me happy in that 4 weeks hahaha). We cherish the photos so much and have been looking at them nonstop. We get compliments on them all the time. And the video! Let me tell you… we have watched our wedding video about 1 million times. It is so special and something we will always have to look back on.
Thank you Yours Truly Media for everything that you did for my husband and I! We refer you to every engaged couple so they too can experience your magic!
response 07/15/2020
Hi Amanda! We just wanted to take a minute and thank you again for letting us capture your...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Kari D
5.0
1/26/2019
Yours Truly Media blew us away! From our phone consultations to the day of our wedding they were thorough and helped us to capture everything perfectly. The crew was beyond professional and made us feel so comfortable as they followed us around all day! We are obsessed with our feature film and love seeing all of the details of our ceremony and reception that we missed on that day. We chose the package that also includes all of the raw footage and are so happy that we did. We will cherish these videos for the rest of our lives. We are so grateful for all of the hard work they put into our special day!
response 07/15/2020
Hi Kari! We just wanted to thank you again for allowing us to be apart of your big day! We...
wish you many more years of love and happiness!
Angie W
5.0
1/25/2019
Amanda, Lydia and everyone else at Yours Truly was AMAZING!!! We can’t wait to see our pictures & videos!!! They were very pleasant, professional, punctual and reasonably priced! Thank you guys!
response 07/15/2020
Thank you so much for the kind words Angie! We hope that your photos and videos still brin...
g you the joy and happiness of your wedding day!
Gabriella F
5.0
1/22/2019
Yours Truly Media has been such a pleasure to work with. I am the worst type of customer there is- the type that never checks their emails, responds weeks, if not months later, and still has the nerve to bring up revisions! Working with our videographers at our wedding was easy and fun, and when we got our video is was beautiful. Being the annoying customer that I am, I brought up points that I wanted removed in the video and replaced with other footage and they were SO amazing about it. I want to be clear that it wasn't any lack of creativity or editing from the editors, but there were just other moments that were more special to us as a couple. They were completely understanding and did just as we asked!
I especially want to thank Lydia, who was so incredibly kind, patient, understanding, and relatable every single time we talked. We absolutely will refer our friends to your team. Thank you!!
response 10/21/2019
Thank you so much for your sweet words, Gabriella! And trust us when we tell you you were ...
a delight to work with! We were so grateful to be a huge part of your special day. Wishing you a lifetime of love and happiness!
Nicole B
5.0
1/18/2019
I can't recommend Yours Truly Media enough! I initially chose them because I watched every video they've posted (literally) and I loved every one. I chose the short video and I am so incredibly happy with how it turned out! I was a little nervous not knowing who my videographers and editors would be (since it's such a big company, you hire the company and don't know who will be your shooters until the day of) but it turned out amazing. They were extremely responsive to my communication prior to the wedding, very organized, and on time the day of. I was able to send them examples of videos I liked and they followed all of my requests that I wanted included (like music, what I wanted included in my short video, certain shots, etc.). Our 5 minute video perfectly captured the feel of the day, from start to finish. And we got our video 2 or 3 weeks after the wedding, which was impressive. With photo and video, you get what you pay for and YTM was well priced and worth every penny!
response 07/15/2020
Hi Nicole! We just wanted to take a minute and thank you again for letting us capture your...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Roshana S
5.0
1/11/2019
Hiring Yours truly Media was truly one of the best decisions we made throughout the wedding planning process. Not only is everyone that works for this company absolutely amazing and talented, they are incredibly nice and so quick to answer all of your questions. . . and trust me I had a lot! Yours truly captured our wedding day so beautifully and made us feel like we were shooting with some of our friends. Yours truly emailed us sneak peaks right away and delivered all of our images so quickly!!! Our 8 min video brings me to tears (happy ones) every time I watch it. They caught all of our special moments and they did it the exact way we wanted them to. We could not be happier with the results and we are very thankful for Yours Truly Media!!! xoxox
response 07/15/2020
Hi Roshana! We just wanted to thank you again for allowing us to be apart of your big day...
! We wish you many more years of love and happiness!
Barney H
5.0
1/06/2019
It took us the longest time to hire a wedding videographer among all of our wedding vendors. After sampling from many different companies, we decided to take a chance with Yours Truly Media. We must say that, that decision is truly the best decision we made for our wedding.
The team is simply amazing. We received outstanding service from our initial conversations, and throughout the wedding planning process they answered our questions patiently and professionally. Not only did they arrive on time on the day of the wedding, they also finished taking the drone shot prior to our contracted time began despite it being their first time working at the venue - they must have arrived way earlier to scout around. In less than a month, we received our highlight video. Due to a miscommunication and misunderstanding, we weren’t entirely satisfied with our video, so we raised our concerns to the operation manager Joe. He patiently listened to our feedback and went the extra mile to work with us and redo the video to our liking. The revised video went above and beyond our expectations. We have watched the video over a hundred times and still feel very touched every time we watch it. A few of our friends even cried after watching it.
My wife and I feel very fortunate to have hired such company that truly cares about their customers. They put in their best ability to make sure that the wedding video is indeed what the customer likes. We are beyond satisfied - we know we made the right choice. Thank you for making such great product that we will cherish for a lifetime!
response 07/15/2020
Hi Barney! We just wanted to take a minute and thank you again for letting us capture your...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Danielle L
5.0
12/20/2018
My husband was super skeptical about hiring a videographer, so we ended up searching for one only 2 weeks before the wedding. We are so grateful that we found and hired YTM. The whole team is perfect. A scheduler got back to me within 1 hour of my first email, and she was incredibly available and responsive. I loved their selection of music for our video. On my wedding day, the YTM team was on time, professional, so friendly, and somehow managed to blend into the scene, even with all of their equipment and lights. I loved that they were flexible with their packages and plans, and that we were able to get a hard drive of the raw footage. Most importantly, I am IN LOVE with our final product!!! They captured exactly what we wanted from our wedding day - the wild dancing, emotional vows, poignant toasts, and the all encompassing love and excitement from our family and friends. Thank you so so so much for giving me a wedding video that I will cherish forever.
response 07/15/2020
Hi Danielle! We just wanted to say thank you again for allowing our team to capture such a...
n important day in your life!
Sasha M
5.0
12/06/2018
We got married in November, and I can't even put into words how amazing Yours Truly Media was to work with. From the booking, to final consult, to day of, they exceeded our expectations above and beyond! We had 2 videographers that arrived promptly, were so friendly and fun to work with, and listened to everything I was wanting to see in our video. They were sure to keep us updated during their time at our wedding, while also letting us enjoy our day. To make it better, we received our video so quickly, without compromising the quality. I had given Lydia very little direction in what we were hoping the video would be, but she understood and the team delivered! I know that years to come I will still tear up watching the video because it captured our day perfectly. I am so glad that we chose them to work with.
response 07/15/2020
Hi Sasha! We just wanted to take a minute and thank you again for letting us capture your ...
special day! We hope that you relive each moment as if it was yesterday! Sending you love and wishing you many more years of happiness!
Katie A
5.0
12/02/2018
My husband and I highly recommend Yours Truly Media! We got married 2 months ago in October. The day of our wedding we had 2 videographers. They were very helpful and fun through out the whole experience. They were even willing to stay a little longer than they were suppose to stay to capture all the special moments.
response 07/15/2020
Hi there Katie! We just wanted to thank you again for allowing us to be apart of your big ...
day! We wish you many more years of love and happiness!
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