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r final fitting (2 days before the wedding), only 2/5 guys had everything they needed in the right sizes. One of the guys didn't have one single piece of clothing that fit. Not one, and Kate measured him herself. I completely understand that mistakes happen, but this amount of errors is carelessness, not honest mistakes. I passed on one style of suit specifically because it was single-button, which I shared with Kate. The suit she ordered me was, naturally, single-button. The shoes were by far the most uncomfortable shoes I've ever worn in my life, even compared to other rentals. I told her we didn't want vests, and she ordered us vests. I told her I wanted a gray suit, and she planned to order blue until I corrected her. Kate is a nice person, but in spite of all the issues with clothing sizes, I honestly don't remember her saying 'sorry' once. She was very aloof and uninterested throughout.

one of my ushers. The shoes were horrible and not what we were shown. In the end we still did not have the correct suits that we originally picked out. The groom wanted a 2 button jacket, not one. Not that demanding of a detail, right? She was horrible to communicate with and caused so much more stress than was necessary. I'd go with anyone but this company!

the worst customer service experiences I have ever had, related or unrelated to a wedding). This company does not deserve to be in business. We ordered 11 tuxedos-- me (the groom), 7 groomsmen, 2 ushers, father of the bride, and my step son. On the day before the wedding, she arrived for the "tuxedo fitting." She ordered the wrong color for the father of the bride, and was COMPLETELY MISSING four tuxedos. She didn't even apologize, and offered no clear solution. Rather than fit the best man (one of the four missing tuxes), she just gave him my father-in-law's tuxedo saying "it was close enough." The next day, she brought the correct tuxedos but I always had to contact her first to check on status. It was literally non-existent communication from Kate. Our groomsmen had to cancel brunch so we could wait for her on our wedding day. She arrived around 11:15 AM, and only informed us of her arrival time after 9:30 AM. I don't mind honest mistakes. But she did not even seem to acknowledge that mistakes were made, offer any resolution, offer an apology, or thank us for her business after the fact. Her attitude was noticed by almost everyone in my wedding party. If everything works out, then people seem to think the Modern Gent was satisfactory. However, if there ANY issues, don't expect help from Kate. She was very unpleasant to work with. We would never recommend her to anyone.

g, she forgot the. ow ties for the tuxes. When she finally showed up with them, they were the wrong ones. Instead of apologizing and offering to make it right, she actually argued with my fiancé. She is incredibly unprofessional and I will make sure everyone in Atlanta knows it. She had me literally crying just an hour before my ceremony. Horrible experience that we won't soon forget.