A Flying Camera

ly gave us the worst picture quality and the session with the camera timer-- THEY COMPLETELY RUINED THE WEDDING BANNER THAT WAS SUPPOSED TO SAY OUR NAME. They used a 2007 high school graduation banner for every single picture that was emailed and publicized to every single guest. I spent time designing and paying for the banner prior to sending it to the Flying Camera Designer....thinking...it was set to go since it was taken care of early enough prior to the wedding. THEN...my coordinator who was on top of it contacted them and tried to get the ball rolling with getting just IN CONTACT with someone about this mortifying situation along with a refund...nothing. Horrible service. Took me, contacting them while international on my HONEYMOON to get them to respond. They said they were waiting on their boss to get back after being out of town for x days. According to that email that was early August. We're now ending August...still haven't heard anything, no refund, no follow up...NOT even our paid for album of guests picture. I'm shocked and beyond upset. I highly discourage any and all couples from believing these 'guarantees' of professionalism and 'great service.' I went with Flying Camera bc of their stellar reviews.....man, oh man was I disappointed.

ms since December 19, 2017, On January 31, 2017, John Prosper said they would refund my deposit with out any explanation as to why. Since I have not had a response from them that clarifies their action or any follow through on my refund, I'm nervous about their ability to provide timely service on the date promised. There is no accountability. I have spoken to 3 other individuals to no avail. By the end of the week, I will post the e-mail string that sums up the events that brought me to write this negative review. Buyer be ware!

of Flipbook use. Operations Manager, Mike Bauman, said his team was directed by my venue to set up only in Location #2. However, my venue clarified that A Flying Camera said they could not set up the Flipbook in 2 locations as it was too time-consuming. 2. None of the Flipbook attendants told my guests they could print multiple flipbooks so when large groups used the Flipbook station only 1 or 2 copies were printed. Also, the photobooth attendant only allowed my guests TWO copies per photo strip but it should have been UNLIMITED. After the wedding I spoke Mike who said that "unlimited prints" meant UNLIMITED PHOTO TAKES. I was sure I signed up for a photobooth that provided unlimited prints, but Mike confirmed AGAIN that it was unlimited PHOTO TAKES. While on the phone with Mike I kindly asked if I misunderstood when their website stated "We buy our supplies in bulk and get an incredible rate on our photo paper. It's all because we want you to have as many copies as you and your guests are willing to take home." All under the section UNLIMITED PRINTS. After hearing this Mike said, "It does say that but it depends on what's in your contract." Why would a photobooth company advertise unlimited prints but state otherwise in a customers contract? He then said, "I understand the confusion. I can have my manager, Eric, give you a call." 2 weeks later & still no call from Eric. 3. The Flipbook cutter BROKE during the reception. Many of my guests did NOT receive their Flipbook that night. Instead, they had to leave their mailing address so that A Flying Camera could mail the Flipbook out. However, 2 weeks later some of my guests have NOT received their flipbooks. Another disappointment.

n manning the booth was professional and enthusiastic making the experience a memorable one.

rking with the guys in the office and the attendant from start to finish. They are a polished, professional and fun team that I would use at any event!

e photobooth attendants always show up early, they set up quietly and are extremely professional while being fun and interact with the guests just the right amount. From start to finish AFC is who we love and continually choose to work with!

y guests commented as to how much fun they had in the photo booth. Thanks again for adding to my special day!

ng invitations which I thought was really cool. The thing I was the most impressed with was how great of quality the photos were. It didn't look like your average mall photo strip. The pictures were very high quality and many people made them their Facebook profile pictures after we posted them. I'm so glad we got a photo booth. The kids at our wedding loved it when dinner ran a little long for them and adults used it as an extra excuse to get silly. I'm so happy with our experience with A Flying Camera. One of the best decisions we made for our wedding.

ooks! Loved it!!!

and the reprinted flipbooks they sent to us after the wedding to make-up for the machine breaking down was printed in VERY LOW QUALITY (extremely pixelated, and some people were cut off in the photos). The reprinted flipbooks were suppose to amend our day-of wedding experience because they stand by excellent customer service. Instead, it seemed like they just rushed a batch over to us to say they did their part. When the owner Eric realized how poor the quality was he asked what he could to do make us happy customers after having emailed my wife a million times to re-consider her 1-star review. My wife suggested some type of refund and never heard from them again. I guess they didn't like that suggestion.

d a blast! The attendant was awesome, he had all the coolest props! Laid em all out so we could dress up. The photo booth was beautiful, roomy and high tech! My fiancé and I love our pics!!! Such a super cool and fun experience... Mos def gonna have you guys at wedding! Thanks, see you soon!

ustom graphics on our photos to match our colors/thank you cards. They were reliable & gave good service. We would use them again!

could ask for! Their attendants have awesome personalities and they're all around fun people. What I appreciate the most about A Flying Camera is their ability and desire to provide exceptional photo booth experiences at affordable rates. They are great for weddings and I've already referred them to a number of my brides.

, we didn't have to worry about one thing regarding the photobooth! Our guest book turned out awesome, and is a perfect keepsake from our big day! We had so much fun looking back at all of the pictures our guests took and reading the messages they had written. The pictures are great quality and I loved the fact we were able to customize the banner on the prints! I would 100% recommend A Flying Camera for any wedding! It was definitely the hotspot the day of our wedding, our guests had a blast! Booking with A Flying Camera was a great experience, worth every penny! I will definetly book with them for future events!

special, and I was right. When they got to my wedding the workers were quick to setup and made the space look great. Everyone gave me so many compliments about how fun and exciting the staff was, and everyone still shows me their books when I visit them. I would say this is definitely worth the money and wouldn't have changed anything!

onal too. For our wedding we wanted everything to be perfect, and these guys were fabulous. Highly recommend !!

easy and was really sweet. They were so professional and the pictures were exactly what I wanted to remember the day by. I highly recommend them!!

g loved taking photos all night! It was a big hit! I also loved the photo guest book album that was provided! Now I can look back at all the fun and hilarious photos that our guests took at our wedding. I highly recommend a flying camera! They are the perfect addition to your wedding! Thanks! Stephanie

so happy I hired them for my big day.

in our photos, and created an awesome book of photo booth photos for the bride and groom. Everyone had a great time, and got to take home some mementos!