First, I want to say that the food at my wedding was very tasty and we paid a very reasonable price. But I took off two starts because there were SO many day-of mistakes.
1. The wrong appetizers were served! I selected three appetizers (stuff...ed mushrooms, pizzeta with figs, and corn fritters)-- my favorite of the three, the corn fritters, was NOT SERVED AT ALL at the wedding, and instead Deb served polenta that I found to be flavorless. When I confronted her about it she said "well your husband liked them! "-- my husband used to eat plain rice with hot sauce for dinner so this doesn't say much.
2. Our bartender was Deb's daughter, and she was a pilot by profession. She did NOT know how to make drinks. The groom's signature drink was a whiskey smash, which she served by pouring Whiskey into a glass then pouring simple syrup on top and garnishing with mint. Essentially all of our guests were handed a water glass full of whiskey when they arrived (but hey, they all got drunk so I guess its okay). The bar ran out of limes before I even arrived at the reception 45 minutes later (after photos) and so she was serving drinks with large pieces of orange already floating in the glass. Everyone complained that she was very slow.
3. We were supposed to receive PLATED salads, which were supposed to be included in the price. THE MORNING OF THE WEDDING, Deb emailed me to tell me that she was not going to do plated salads because she had not ordered enough plates and did not have enough servers. When I complained she said, "You never confirmed the plated salad" even though we had emailed and discussed a few times and I had plated salad written on my timeline that I sent her MONTHS in advance.
4. Seating charts screwed up. The day of coordinator did not have the seating charts on the tables before guests arrived and when she did put them out they were in the wrong places!! Groups of people were split up and my cousins/ bridesmaids ended up near the back and far away from me. I am sure they felt snubbed.