I purchased the Hand Engraved Pave Halo Setting ( http://www.adiamor.com/Engagement-Rings/Pave/Hand-engraved-Pave-Halo-Setting-for-Cushion-Cut/1385 ) from Adiamor this past December.
I know that many guys are hesitant probably to purchase a ...
ring online, especially from a place 3000 miles away (as it is for me). First, Adiamor was GREAT with helping me to purchase a diamond that was fantastic. I had ordered the Platinum band, and have a 1.8 carat center stone, and it looks gorgeous!
The same day that the ring was given to my fiance, a side stone fell out. Quickly, I contacted ADIAMOR, spoke to Mark and Kristina and I believe Joe in Customer Service. They were ALL great, especially Kristina (several contacts with her). They emailed me a label immediately for fed ex 2 day air. I sent it Tuesday,, they received it Thursday afternoon, looked over the entire ring, all prongs, and called me to explain what they think happened, and to apologize profusely. Kristina was amazing on the phone, several times, always calm, patient, and deserves a raise! They rush ordered the repair, sent it out Friday, and I had it back at a FED facility for a Saturday Pickup by 9 AM. The entire time, they were patient, understanding of my anxiety about the process, and took care of me and the ring completely!
The ring is incredible and I strongly recommend it, but the service was always incredible and worthy of them getting the 5 stars regardless of the "issue" briefly encountered. If you are thinking of getting one form someone online, I can tell you that Adiamor beat out Blue Nile and James Allen with price, and I am very happy with the ring, as is she!