Ambrosia Events

My fiancé and I are currently planning our December 2024 Wedding. Prior to meeting with them I had attended a Wedding expo which I was helped by Olivia. She was extremely welcoming and nice. I had asked a really close friend about her experience in working with them in 2019. She gave her honest opinion and said she wouldn’t recommend them because they made her day more stressful and dropped the ball. However, because her wedding was during Covid I gave Ambrosia grace and wanted my own perception. I met with them accompanied by my sister, which was at first glance appear to be great. I worked with Olivia in planning and creating the vision I had. We were presented with a quote that was $39,000 which was basic decor and mainly the expense of draping and few other items. We would be spending more on decor vs the food portion. We had read over the contract and in it stated that upon signage the contract is null without payment. My fiance and I thought hard on what we can afford total for our wedding and $39,000 for decor/floral was absolutely to much. So our plan was to decrease. Oscar gave us a hard time and said we can’t change anything and was firm on saying, if you don’t proceed with the contract we would be reported to creditors to sue us and reflect our credit. The way he said this was alarming. My fiancé asked since no money has been paid can we pay out of the contract. Oscar at the time said that is no such thing as paying to get out of a contract. During this conversation via zoom he insulted our intellegian e was rude and extremely disruptive until I read him his own contract and then he began to work with us. Keep in mind this was well over 200 days from our wedding so at any other company walking away would be no issue. So his resolution was to create an addendum and that was us removing items but we would have to pay $6000 within 24 hours. Again another red flag as he was looking for some form of payment to consider the changes. Our aunt wanted to gift us floral, so she paid the $6000 for us. The floral portion of the contract is only estimating $4500. Fast forward we are paying of several things for our wedding and we were hit with a harsh reality of a life changing event which changed the course of our wedding at its entirety. We reached out to every vendor we have been working with and every vendor has been a blessing except Ambrosia. We reach out to them immediately after this event and asked if we can cancel the contract and pay a cancelation fee and if they would be willing to grant us the floral. I met with Oscar and my wedding planner and we were both blown by his response. We had a balance of $18,000 and he said if we cancel we’d be responsible for the $39,000 contract and he would write we could receive the contract, or we could find them a client to replace the lose, or we had to commit to using them for a different event within 6 months. All these were not great options and he was only looking at things from the business prospective and not the fact that we still wanted to make our day happen in some sort and pay a fee. I sent an email with our decision and ask for a written agreement within 24 hours. Oscar said in order to cancel we had to pay $11,000 ASAP to cancel and then we could receive our floral. This was not what he said on the zoom. I stated if we can pay $11,000 we mines we’ll pay off the contract and receive everything. Oscar lacks people skills and compassion for people. He is in the line of business where people are making vows and want their special day to be perfect. He will ruin the experience for any couple or corporation because his focus is silly himself and not those he service. I would encourage anyone scouting for venues to look past them unless you have $200,000 sitting to waste to pay in full. I generally can take a L but this is our special day which has been ruined because we are not getting what we paid for with the expectation of paying them an outrageous amount to even cancel and receive what’s paid for. I pray that no one has to go through what not only my friend but I experienced.