Aria Bridal

hat to expect.I did love the dress I chose though so I thought it would all be fine...but I was greatly mistaken! I went in telling the salesperson that I was getting married in 5 months and needed a dress quickly. They assured me that I would receive my dress in plenty of time. I ordered my dress beginning of August and they told me it should arrive early November which should have been perfect for my New Years wedding. It did not come until late November and when I tried it on I could not get the sleeves all the way up my arms nor could I pull the skirt of the dress down where it should. When I voiced my concerns to the salesgirl, Gail, she was not very reassuring saying that she didn't know if it would work either but that I should ask the seamstress at my appointment. I was greatly reassured after talking with the seamstress Abby, that she could make the dress fit the way I had envisioned. I happily payed for alterations and made my second fitting appointment. 3 days before my second fitting appointment, I get a phone call from the shop saying that they are closing and that I need to pick up my dress ASAP and that my alterations would not be done even though they were paid for.When asking the owner why they took my money for alterations he proceeded to complain about the mall to us and we never got a clear answer as to why they wouldn't complete the agreed alterations. They first stated that the store was closing, then it turned into the seamstress couldn't do it for some reason, then it turned into my fault because I didn't order my dress in time. The company cares nothing for their customers and takes advantage of the wedding industry because they probably will never see you again. Don't go here!

lost to these people. They took the measurements and ordered the gown in the size Okie determined was correct. Not only was the gown late in arriving as promised it was grossly sized wrong. They tried the tactic to say that my daughter gained weight but a remeasure showed she had not changed- proving they were at fault. They still insisted that it was somehow the fault of my daughters figure. We ageeed to have their tailor review the situation. Even the tailor was surprised at how off the gown was. She agreed to ‘try altering the gown’ but only a few days passed and the shop called to say they would not be altering this gown and that we needed to get our dress because they were closing their doors. Of course you can imagine our shock and dismay as we were only 3 weeks away from the wedding. They were even more rude and obnoxious when we came to the store to discuss the problem. We were met by a huge man who rudely pointed to the dress and said there it is take it and go. Okie was no help either and only acted as if she - the owner - had no ability to help us. I refused to take the gown as is and attempted to dispute the charge with my card company. This did not prove to help either so today I am stuck with paying for a gown that is not wearable. PLEASE DO NOT MAKE THE SAME MISTAKE.! STAY AWAY FROM THESE PEOPLE. I have now learned that they have been moving their shop through the county - most likely the malls get tired of dealing with their shady practices too. Once you pay them - you can kiss their kindness and respect goodbye.

hat had not been sold yet from the designer. I also needed the dress altered, and they did an amazing job. It looked perfect! Everyone in there is so down to earth and very upbeat. I would recommend it to anyone.

cult part was the scheduling, the owner kept telling me to come in earlier than other alterations recommended beacause it was prom season and they were gonna be busy. If the seamstress would not have sold me on my dress I would have gone somewhere else for sure. Seems like no big deal but I had a few pounds I wanted to lose and I wanted the dress to fit perfectly on my wedding day. What bridal shop tells a bride that it's gonna be prom season so make sure to come in early.

n they took a long time to get back to me, or never did or staff never wrote down payments that had been made. My bridesmaids also ordered their dresses through aria bridal- again we were pleased with the dresses. The biggest thing Aria Bridal needs to work on is communication. Overall, great place.

$100 for it to be added but overall it was good. Bridesmaids got their dresses there as well and my mom as well as my mother in law. They received a discount since I bought my wedding dress there too.

r entire bridal party was from out of town and didn't get in to town until the Friday before the wedding. Well, the wonderful seamstress was able to alter all 4 bridesmaids dresses in the amount of time it took us to walk next door to grab lunch. Seriously. She was so accommodating. All of the dresses were beautifully altered and just looked incredible. I couldn't have been happier!

wanted (great, right?!) The color and styles were beautiful - HOWEVER - literally right before we were to walk down the aisle (the music was already playing), one of my bridesmaids reached down to pick up my train and the ENTIRE zipper broke. Meaning from the middle of her back all the way down past her tail bone!! We had to run back to grab the emergency kit of safety pins and put about 12 pins down the back of the dress. Needless to say, she was mortified. And no, the dress was NOT too small, it fit her size 2 frame perfectly. Then, at the reception my now sister-in-law also had the dress break!! I find it inexcusable that 2 out of the 7 dresses completely broke. When I called the company, they were only going to give us 15% off the order, which I found to be ridiculous! They did offer to fix the dress, but let's be serious, who would want to wear that again?! I had to be firm and demand a full refund for the 2 dresses, which honestly I still don' think is enough. We should have gotten those refunds + at least 15% on the other dresses for the stress it put everyone through. I would not recommend ordering from this company unless you're fully ready to mend the dress yourself.

ch a sweetheart she makes up for everything else. I ended up getting my alterations done elsewhere due to reviews online. However if you're in the area or running out of options meet with Abbey and see what she finds for you.

even had a girls day scheduled to trek to Mon Amie in Orange County. Seemed like everyone had heard of Mon Amie and felt it was worth the drive. But I at the last minute I said lets see if we can save ourselves the drive and go to this Escondido store which carried several of the designers I liked. When we arrived we weren't impressed with the decor. I would say they could use an update. But they had exactly the dress I wanted, the customer service was excellent, and they were cheaper than the OC stores. Plus everytime I had to go back for fittings or just to show the dress to my mother, it was way more convenient. I highly recommend them. They have a huge selection. Sue

sed to find that there was a much better dress waiting for me. Just as our appointment was winding down, I asked Abby to pick out a dress for me that she would have picked had I not come in with any ideas. And that was it... she brought me my Geneva gown! It was sooooo me! Lacey and elegant, but with details that fit my personality perfectly! After that wonderful experience I went to Aria Bridal to find my bridesmaid dress for my cousins wedding, and again, they did not disappoint! All of my fittings and appointments at this shop have been very good experiences. I would definitely recommend this shop and Abby to anyone!

ne was the best. She was exceptionally friendly and helpful. I visited the store with my MOH, MIL, and MOB and each commented on how personable and caring she was. I would definitely recommend this store and recommend using Abby to help you find your dress!

ge it all the way up til the end, but I never did. Thankfully when my real dress came in, it was amazing. I just didn't get the momment and experience I dreamed of when trying on dresses.

veil and flower clip here too. It was weird how I searched at many bridal shops for these three things, and they had them in one store. My dress didn't need a lot of alterations, but they did that there too and it came out perfect.

as well as bridesmaids dresses. I chose my bridesmaids dress here as well, and Abby fitted them all perfectly. Two of my bridesmaids flew in just the week before the wedding, and Abby was able to get them fitted within a few days! Although this store doesn't look like much (it is attached to the North County Fair Mall), don't let it fool you!! I highly recommend going to Aria.

dress and save me an extra drive for a second fitting. I could not have asked for more

my wedding dress and my bridesmaids dresses. We were all held together with safety pins by the end of the night. But they did say they would fix everything no problem and appologized profusely!

ything on and didnt like any of it. I agreed to try it on for her and immediately knew it was "the one"...I couldnt have been happier with my dress and I wish I could wear it every day! Thanks Brittany!

eart set on this one dress. Small world- she had also helped one of my other good friends find her dress about a year before I came in the shop and she totally remembered my girlfriend and the dress she picked. Now THAT is pretty spectacular.

time I ordered my dress and it came in, the location closed down and no one called to inform me of this until after my dress was in. So driving the hour at rush hour was not my idea of efficiency. The people at the new store did not make me feel nearly as comfortable and I probably wouldn't have bought the dress from that store. So overall, I have to give three stars because I LOVED my dress and the price was right but I did not get a good vibe at the Escondido location.

, who is an excellent salesgirl (I'd trust her in a second on that) also did my alterations. She clearly did not have knowledge or experience in working with all types of fabrics, seams etc. for wedding dresses. Aside from the fact that her basic knowledge of sewing was not enough for wedding dresses, the work she did do was extremely sloppy--seams not straight, cuts rough, etc. She also told us she didn't have a full size ironing board and the dress does NOT come pressed and ready to wear for your wedding day. All in all, it was a stressful experience, especially when my mom and I gently asked Abby questions about alterantives to things that looked sloppy she became defensive and even condescending telling us there were no other options and she's never had complaints about that, etc. Interestingly, the professional seamstress we went to afterward told us she regularly has brides coming in asking her to fix sloppy alterations done by Aria.

ed on about 25 dresses.

flattering. When I couldn't decide what dress I wanted she special ordered in another dress just so I could try it on. She is fantastic! I had to go up to Escondido for my fittings after buying the dress which wasn't bad, at least the store is right off the freeway and has an outside door. The only problem I had was they did my alterations including hemming my dress and the hem fell down before the reception even began which was dissapointing, so I would go somewhere else for alterations.