Arthur's Jewelers

e to zero in on ring styles that my fiancé admits she would never have thought of. One of those styles was what she fell in love with! The customer service is absolutely outstanding, their knowledge of product and incredible customer care is what took us back during their wedding band event. Again, we had the extreme pleasure of working with Carver. Again, we were surprised and delighted at the knowledge, customer care, and selection. And lo and behold, we left with wedding bands that we adore and that totally fit our personalities. Carver was dead-on with sensing what we were truly looking for!! We HIGHLY recommend Arthur's Jewelers for any and all jewelry needs!!

band to match my engagement ring and he guaranteed us Tacori's promotional travel voucher even though the event was a month away. I had some issues initially with my Tacori engagement ring (a couple of the side diamonds fell out on more than one occasion) they were quick to replace the diamonds and extremely helpful to ensure it wouldn't happen again and it hasn't. The biggest testament to Arthur's customer service was when I brought my ring in to get polished before my wedding. My sister was to pick it up for me the Friday before my wedding but she forgot and went in on the Saturday of Memorial Day weekend to find out it was closed. After a number of frantic of phone calls, emails, tracking down employees on LinkedIn and Facebook she got a hold of Carver who drove from quite a distance away on his day off to open the store to retrieve my ring. Thank you Arthur's and Carver for going the extra mile (literally) for your customers.

s able to come up with a design so that my wedding band would fit into my engagement ring exactly the way I wanted it to. When bringing my ring back for warranty inspections all of the staff have been helpful and friendly as well!

e we're just looking and had an appointment at another store. She helped my fiance figure out how to customize what he wanted. It seemed to be going well until she came back with the price. We began asking questions and for her info so we could contact her once we made our decision. Her mood changed and she became extremely rude and kept pushing that we should buy it now because "it was such a good price". We ended up leaving the store very unhappy. No one should have to be pressured into buying anything especially when it's something as important as the wedding band you will have for the rest of your life. If we had purchased it from her, all we would ever think about is that extremely awkward interaction and be nervous we would run into her anytime we needed to bring it in. We ended up going to our other appointment and found the exact same thing he wanted but with a much better experience. I hate that my fiance's first experience looking for his wedding band was like that. I hope they fix it so that no one else has to go through that.

ortable and was not pushy or trying to sell, like many other jewelry stores can be. Immediately we were offered water, pop, wine, beer or a drink! I thought this was special because it's a really romantic moment my fiance and I shared and it was nice to be able to enjoy a glass of wine. She walked us throughout the whole store, explaining a little about each designer when we got to them. She was so upbeat and happy it made the whole experience so enjoyable. Justine let me try on all the rings I wanted to and never was annoyed that I kept picking different ones each time we moved to a new spot. Finally, we landed on a ring that I loved so I kept that one on my finger for a little while and Justine showed us the different bands that really look good with it. I picked the band I liked best and then she brought us over to a desk to look at the individual diamonds. Justine had to go grab different diamond options after we gave her our price point. She came back with a few different diamonds and explained all the different characteristics, style, etc. My fiance and I did not have any prior knowledge of diamonds so it was great to be able to somewhat understand what to look for. Eventually, we settled on a diamond and Justine wrote us a price card with my ring size, ring choice, band choice and diamond choice. I honestly will usually hate going shopping, even to normal retail stores, due to how aggressive and pushy the sales people are, but spending half a day in the store with Justine felt like just spending time with a friend. She was so informative, funny and friendly I would go back just to see her! I will recommend Arthur's to anyone that ever asks and even people who don't ask, they are by far the best jewelry store I have ever been to.

g I liked best to make it perfect for me. They were easy to work with and straightforward during all of our transactions. We highly recommend them.

standing. Especially when I came back to the store to have my ring resized - even after you advised me to get the smaller size in the first place. We purchase both of our rings at Arthur's and could not be happier with our experience. We highly recommend Arthur's Jewelers in Roseville, MN!!

usband pick out the perfect engagement ring for me and then helped us pick out wedding bands and a gift for my mom for our wedding-- we were very happy with their service!

d immediately when I arrived. While I was nervous about looking at rings for the first time, I was comforted by the kind and knowledgeable staff. They asked questions about what my girlfriend would like and what I envisioned for the ring. They offered suggestions and insight without pushing or diverting from what I had expressed that I wanted. Arthur's offers a wide range of bands to fit both budget and style. What really sold me on Arthur's were their specially cut diamonds. Online pictures do not give justice to how stunning Arthur's diamonds are. The 129-facet cut is exclusive to Arthur's and the cut makes a huge difference as far as sparkle and visible beauty. I looked at diamonds from a few other jewelers; the diamond cut and customer care is what brought me back to Arthur's. The warranty plan is excellent and there are reasonable credit repayment methods. Each time that my fiancé or I have gone to Arthur's, we are welcomed and treated incredibly well. I would recommend Arthur's to anyone looking at engagement rings.

and the ring designer Luke was also very accommodating in attempting different designs, etc. April went above and beyond to ensure that the soon to be bride's engagement ring as well as ring with a band turned out perfect! I highly recommend Arthur's Jewelers to a couple looking for an engagement ring.

age or appetizers. The owner took her time taking us around the entire store showing us every option possible. I was EXTREMELY picky and negative thinking I already found the ring. She never gave up and wanted me to be sure. She later found a ring that I couldn't take my eyes off of, it was nothing like the rest. I appreciate the amount of work she put in to be sure I had the right ring for me.

ties, just graduated, so budget is very important to us. I worked with Catherine, and she was so kind, enthusiastic, and NOT pushy at all! She actually helped me stay within our budget, which I so appreciated. She answered all my questions regarding options for the center stone, and helped me narrow down tons of specifics about the setting that I would never have even thought to pass on to my boyfriend. Then, when we had found my "perfect" ring and matching band, I saw a completely different style ring and fell in love. She wasn't thrown off at all! She helped me pick out the second style that would be in my budget and find the wedding band that would go with that one as well! I love that she took notes throughout our time and asked questions about my boyfriend and I. I love that I can send him there and still be surprised by the end product, and he is thrilled that I've narrowed down the field quite a bit. I cannot recommend Arthur's Jewelers more!

er engagement ring, and a plain white gold band for myself. I couldn't be happier with our choice, and my lovely wife gets many comments on her ring. All in all, it was a great experience and Mandy was very friendly and answered all of our questions and made us feel very comfortable. I would highly recommend Arthur's jewlers for your wedding jewelry needs. Thank you.

es! A+

store even though I'm now based out of NY. The service is that good...

with us, we were also able to trade in some old pieces of jewelry and got a great price. My husband was able to have a ring made that he really enjoys wearing- love our rings

ly staff, and an excellent post-purchase policy to boot. We are so glad that we finally get to wear them and couldn't have been happier. I've already received numerous compliments already and it's only been 4 days.

in and then produced a picture of what my band would look like alone, and with the engagement ring. It turned out great!

er time. At the appt we were offered coffee, wine or beer and told to look around. We then sat down for our appt and he helped us narrow down options for what we wanted. We did not get my engagement ring from Arthurs, and it did not come in a set. After searching their selection and not finding exactly what I wanted, Arthurs was awesome at helping us design a custom band for me to compliment my engagment ring. I LOVE IT! It was exactly what I was imagining. My husbands band is great too. They had a larger assortment than I was expecting, as we wanted a dark metal or black wedding band for him. Loved the experience I had with them!

e wanted it. April kept in touch with my fiance throughout his purchasing journey. We are glad that we went with Arthur's Jewelers instead of a chain.

xtensive variety.

visiting their booth at the bridal fair. When they told us it could take 6 weeks for the ring to come in we were a little hesitant but the ring came in less than two! My husband loves his ring and it really fits his style, personality, and is strong enough to withstand the beating it takes at his job. Thank you Arthur's!

we go to get our rings checked and cleaned. I highly recommend a visit to their beautiful store.

inferior diamonds and try to make them sound good. I highly recommend Arthur's!

over to this store and take a look around and see that you might be able to get what you were dreaming about after all.

Arthurs was able to customize my selection to make it one of kind for my wife!!!

and both wedding bands were purchased there as well. Every piece of jewelery I get always comes from Arthur's. It is the only place my family shops. Truly one of my most favorite places EVER!!!

to near heart failure, we scrambled. We went into Arthur's, expecting to be laughed out of the place, as we were looking for something super cheap that could be ready the next day. To our surprise, three of the staff members combed the shop, and found a thin, white-gold band that actually looked decent next to my platinum engagement band. And, miracle of miracles, they had it ready the next day, sized and everything!

fits my personality well. He was extremely patient and walked the store displays with us all afternoon. We never felt pressured or hurried. In the end we found my dream engagement ring and wedding band! I can't wait to wear them for the rest of my life!

d our jeweler for life!

e everything looked good we gave them the go ahead to make it and it came out perfect! They also offered to hold our bands until closer to the wedding day since they would be insured and secured at their store. Our associate was great and very accommodating!

eived when we bought his first ring.

old and then Arthur's GAVE us a tungsten carbide band FREE of charge for spending more than $500 on his white gold band. So, now he can where the tungsten carbide one at work and not worry about it getting banged up and he wears his nicer white gold band when we go out.

hen we went back to select our wedding bands and they informed us they did not have a matching one for my engagement ring, we were shocked. After visiting multiple jewelry stores and panicking that I won't have a wedding band in time for our wedding, we went to Arthurs who does carry Verragio rings and could get the wedding band I needed in time for my wedding (less than a month away, at that)!

He was patient and helpful as we tried on a variety of styles. He even gave us $100 off with a coupon. The rings were ready within two weeks and they are gorgeous. Arthur's is really a valuable deal; with the purchase of your ring, you get a lifetime warranty on the diamonds, the band, and unlimited re-sizing and cleaning. Absolutely the best wedding choice we made!

g I never feel like I am unwanted or a burden.

to go to Arthur's for all of my jewelery.

g to the wedding band sale. I was unsure about what was recommended for a metal with our wedding bands as it did not match my engagement ring. I emailed later and expressed concerns not being addressed when I ordered. They changed my band and custom made it to match the metal of my ring for the same cost of the ring already ordered and no additional charge.

r. So it was helpful to know that.

also got his wedding band at Arthur's. Very friendly and very reasonably priced.