B. Ella Bridal

ation service. The women at B Ella were so kind and helpful and they had a lot of lovely personal touches. I went to five other bridal shops and the vibe at this one was by far my favorite. Keep in mind that the price was higher than your standard dresses at a David’s bridal but it was exactly what I wanted/was looking for.

en two dresses by the end of my fitting and asked the opinion of the staff members, and they fully endorsed the one I ended choosing stating "It looks so great, and it will be so easy and cheap to alter with the simple design". There was also a small run in the dress that they ASSURED me their seamstress Angie would be able to fix no problem. Mind you the owner was also present during this entire fitting and also endorsed this dress stating alterations would be minimal and Angie would have no problem fixing the run. Yeah...not the case for any of the above. I booked my first alteration appointment and was instantly thrown into a panic as Angie stated she could not fix the run whatsoever. She stated that the staff should have never said such things because they are not trained and that it was extremely unprofessional of them to give their thoughts without knowledge of the process. AGREED. Angie also said alterations on this dress WOULD NOT be simple and I would lose a lot of the detailing because she had to take it in so much. AND also charged me THREE TIMES what the B Ella Bridal staff quoted me for these "simple" alterations. Obviously, I would not have chosen this dress if the staff was at all knowledgeable and properly counseled me on their business and didn't just try to make a quick sale (which was clearly the end game). But here I was stuck with it as they have a 'no return policy', so I moved forward with the alteration. Then after my first alteration Angie tells me that wedding dresses normally need three alteration appointments, but she has nothing available for my other two.... You would think the staff would notify you of this when you make your first appointment so that you can schedule your other two at the same time so that you are not left with a partially finished dress and no appointments as I was about to be (fortunately Angie accommodated me by holding an appointment in her home so that I actually had a dress to wear, but still very frustrating and could have been completely avoided). Then, finally, with the cherry on top--Angie proceeded to hem my dress at least 3 inches too short (and yes, I was wearing the shoes I PLANNED on wearing at my wedding to my fitting). Even Angie noticed the huge discrepancy and said I must've changed shoes when I didn't... and there was obviously nothing she could do to fix it because you can't magically make a dress longer. So, I had to buy new shoes that arrived three days before my wedding.... imagine the unnecessary stress. Then when I voiced my concerns to B Ella Bridal their manager Summer ENSURED me that my concerns were heard, and they would be reaching out with a solution. Do you think I ever heard back?? Of course not. Then when I texted the number Summer gave me, I got a poorly written message back that said, "thank you for reaching out us" ?? Not sure if the manager, Summer, didn't care enough to proofread her message; or if it was an automated message with typos--but either way, extremely unprofessional. All in all, I would NOT recommend this place to ANYONE. Wedding planning is already stressful enough, don't let this place create 900 more problems for you that they can't even have the decency to solve.

ed. Choosing your wedding dress is supposed to be memorable, a dream come true, and experience of a lifetime. Unfortunately, when I got my first wedding dress I did not go to B. Ella bridal. I went to a different bridal shop and a few months after purchasing my dress ended up being unsatisfied with my purchase. So I was onto search for trust number two. I stumbled upon be. Ella bridal and I am so thankful I did. To say that I was treated like a queen is a total understatement. It started from the first appointment. I worked with KIYANNA. When I walked in she asked me everything I liked about the dress I had and what I didn’t like and also asked for a photo of the dress. She listened and picked out accordingly. That was just a start. I she spent at least 3.5 hours with me helping me try on dresses to figure out the new style I was looking for. She even went as far is to call the company located behind her so I could get a pair of spanks to Tryon with my dress. She went way out of her job title in order to help me find a dress I loved. Unfortunately I left there not finding my dress. I ended up going to another bridal salon in Northville, tried on a dress and absolutely loved it. That slide was holding the dress for me until the following day. Only until I got a call that night that they could not sell me the dress because alterations work unable to be made on a dress that had horse hair, etc. I cried. I was mad. I didn’t know what to do. The next day because I had such a wonderful experience at B. Ella bridal I was willing to go back and try on the other dresses that I hadn’t tried on at my previous appointment because I was now set an a certain style that I had previously tried on. KIYANNA got me in that day! I walked in and was greeted with nothing but smiles and hugs. We tried on more dresses and I still couldn’t find one that compared to the dress I found at the other salon. KIYANNA went out of her way to call Casablanca which was the designer of the dress that I fell in love with. She did a rush shipping order and was able to get my dress it here in August. When I say this place made my experience 1000% what I wanted it to be, I mean it. Everybody was wonderful, but I mainly worked with KIYANNA and Amy. Both of which were great. If you want that experience but every bride is looking for when they find their wedding dress, then B. Ella bridal is the place for you. I will forever be grateful!! ♥️

t the beginning of ours. The shop was very clean, neat, and welcoming. Some beautiful dresses were on display, but it was in no way overwhelming. Our consultant was Summer, who was very kind, friendly, and open. One thing you can get concerned about with dress shops is that they will push styles on you to make the sale. Luckily, Summer and B Ella Bridal did not give that vibe at all! Summer let us look at all the options, supported our own choices, and even pulled some great choices based on what we liked. What could have been a very stressful last-minute endeavor was made 100 times easier thanks to B Ella Bridal. And the best part? The dress was stunning. We were worried that we would be limited in our options because it was so late, but they had lots of “off the rack” choices that were absolutely beautiful. My mom looked perfect in her dress on my wedding day. And even better – the pricing was fair! I would highly recommend this shop to any of my friends – and make sure you ask for Summer!!

for all budgets. Kiyana was mindful of my budget and didn’t pressure me into anything I couldn’t afford. Getting my wedding dress at B. Ella Bridal has been the highlight of my wedding planning experience!

comfortable with her. She helped me find my dream dress and I felt like an absolute princess on my wedding day!

this salon and one other boutique I went to, I tried on about 15 dresses before finally saying yes to one! Amy ensured everything on the order sheet (size, color, length) was correct and gave me fair warning that due to covid there may be extensive shipping delays. I'm very happy with my experience at B. Ella and can't wait to get my dress :)

poor after our order was placed. When I went to pick up the dresses, all the dresses fit in one bag, which was totally not what we had expected, especially for the price. I fully understand that could have been a manufacturing issue, not B. Ella's, but instead of being understanding of our surprise and disappointment, she girl just shrugged and said, " I wasn't the one who ordered them." and walked back inside. Your time and money would be better spent elsewhere, especially as COVID goes on. As a 2020 bride, I expected shipping delays and alot of challenges, but didn't appreciate the apathy shown by this salon. Gina's in Milford was AMAZING, go there instead.

rvice was professional! It was also helpful to be able to order sample swatches ahead of time and the staff was so helpful with placing custom dress orders. I would definitely recommend B. Ella Bridal to any brides to be!

Morgan made it work! She even gave me a shawl to drape over so my booty wasn't exposed when walking out to show my family! Highly recommend!

ppointment and she was fantastic! Very friendly and knowledgeable about dresses in the store and was able to pinpoint my style. I found my dress during my first appointment (however, I didn't know it at the time). The next time I visited the shop was an hour before closing on a Thursday night. I went in without an appointment to try on THE dress again because I couldn't stop thinking about it. All the ladies in the shop were very accommodating and helped me, even though I was probably being a huge inconvenience. My final appointment there was the day I got fitted for my dress. Morgan helped me again and she was once again a fabulous help. I ordered my dress and ended up getting it in less than 2 months! Overall, I had a fantastic experience at B. Ella and would recommend the shop to any future bride.

ked into and left knowing I found the one. All the consultants there are so sweet and helpful. I walked in with an open mind and left with teary eyes and excitement. I would recommend this place over and over to all brides.

pful, & knowledgable. As well, they offered some incredible deals on sample dresses which allowed us to get amazing dresses in our budgets.

resses a little online but had no idea about the designers and that it didn't make much of a difference to me. They proceeded to show me where all of the designers dresses were located in the shop. Our conversation while I was trying on dresses was polite but felt disingenuous. Last, I suppose it's not in their policy to write down the cost of the dresses. They would write down the name and tell us the cost but then proceeded to tell me "we price match."

and found myself at a loss for my dream dress. And then I found Dominique a.k.a. my angel from heaven! Dominique and the rest of the staff at B Ella bridal are so knowledgeable and so welcoming and truly know how to make you feel like a bride. I was by myself when I came in searching for a wedding gown and thought that I would miss having my mom and family by my side for this big occasion. Dominique immediately made me feel at ease and he went right to work to help me make my dream dress a reality. Not only did he put me in styles I like, but he convinced me to try on things I was "dead set" against, just so I could be sure. Turns out, some of those dresses ended up being big contenders! All in all, I found my dress and could not be happier. Fast forward to today, I found myself needing assistance with accessories. I was welcomed with the same warm greetings and everyone remembered me! Dominique went the extra mile to pull my dress from the back so I could try it on with veils and accessories. Again he made my bridal dreams come true and I found a great headpiece to go with a veil that I already had borrowed from a friend. No pressure to buy one of their veils! He said as long as I'm happy! Such a great business to work with and I can't say enough great things!!!!!!

ve visited. How refreshing to have someone actually be honest and tell me what looked good and what did not. He wasn't about the sale, he was about making you look and feel your best. I am very critical of a spcific part of my body and he helped me see my other tributes and to focus on those as well. He explained what style of dress would would help me feel the most comfortable for my problem area and did so with humor. I was impressed with his knowledge, humor and mostly his honesty. Dominique, thank you for helping me to not make a mistake in choosing a dress that did not compliment me, you're a breath of fresh air. This salon and it's employees are wonderful!

The bridal consultant then stated it was his job to educate customers and came across as rude. I had an excellent experience at Elizabeth’s Bridal Shop just miles away.

I ended up buying in their off the rack store, Bride and Joy. Great prices and wonderful atmosphere for my bridal party! 10/10

ce it was my first shop. Dominique was so patient and did not pressure me at all to buy! I ended up going to 6 other salons and kept comparing every dress to the Sophia Tolli I found at B Ella. I decided to come back this weekend to make sure she was still “the one”. Dominique was so amazing and squeezed us in for a last minute appointment where I could try the dress on one last time with my bridesmaids and my mom. He made it the perfect bridal moment and I’m so glad I got to say yes to the dress!

rth it, between the personalized service and friendliness of the staff, they knew knew just what I wanted!

llent. I had a great experience here, and loved my dress!

the men) said that they have never seen a dress quite like it. I felt beautiful in it! As far as customer service on the management end, I had a bit of miscommunication when they charged me an alteration fee of $250 for me to still have additional alterations done at their sister Alteration company, Bella Alterations in Livonia. They ended up paying for half of the cost, which helped considering I am petite and needed extensive alterations. I would highly recommend this bridal store!

nique was helpful in picking dresses, but also let me pick things too. I ended up purchasing the first dress I tried on. The bad: after I purchased my dress, I was told it would be 4-5ish months for it to come in. No problem. That time came and went, and it got to be 6.5-7months after I ordered, still no word. I called the shop and was told that my dress had to be sent out because the beading wasn't correct. I'm happy it was fixed, but extremely upset that I wasn't notified. At that time, I was also told that they had no idea when it would come back in. Fast forward another 2 months, still no phone call. I called the shop again, only to be told that the dress had been in for a while. I would have given the shop more stars, but the lack of communication was extremely disappointing. For the amount of money I spent and based on the previous good reviews, I expect a LOT more professionalism. Additionally, I was so upset about the lack of communication that I took my dress elsewhere for alterations. Choose this shop, at your own risk.

ust fell in love with. I also was able to find the perfect handcrafted veil to go with it. Needless to say, I came back later that day to purchase the dress after stopping at a few other uninspiring bridal shops. B. Ella won me over with the great price of their dresses and expertise on style and fit.

e thing that I absolutely loved that he did was work for ME. He listened to my dreams about my wedding, my insecurities, what I loved about a dress style and what I hated, too. He was also very conscious of a budget. I didn't bring too many people with me to my appointment, but even so, he listened to my thoughts every time I came out in a new dress and no one elses. You have to request to work with him! You will not regret it!

look. After she tried on the dress, I asked if I could see what the dress would look like with added straps. I was rudely told that the "bride doesn't want straps" and that "the dress wasn't designed to include them." Any thought or idea that I had was shot down by the woman. A teenage family member was along and asked to see the bride try on a dress she picked out. When we asked about her trying it on, Dominique stated very rudely, "Why have her try on a dress when she has already picked out her dress?" I calmly told him that the bride's niece would like to see her in this dress, please. I have the feeling that I was only there to pay for the dress. I had to sign a contract (which if I would've been the bride, refused) which was very restrictive! Not only that, it states at the bottom that they have the right to "update, change, or replace any part of the sales agreement." If we wouldn't have been so close to the wedding, I would've walked out of there. This would've left my daughter in tears. When I got home after spending over $1700 on the dress, with no guarantee of it arriving in time for the wedding, I sat down to read reviews. It was then that I found out that there's a store across the street with discounted wedding dresses owned by the same company, that there were people who didn't receive their dress on time, that there were people whose dresses were way off in the measurements and that other people had been treated rudely also. I had also read about the terrible alterations people had. Must be the reason they don't have a seamstress on staff anymore? This review had to wait until my daughter got her dress and her wedding was over. Did some praying in the meantime. She got her dress, had it altered somewhere other than where this place suggested and everything worked out. My advice is to stay away from this place. On the other hand, if price is no object and you have no budget, if you like snobbish salespeople who are out to get as much money from you as possible and put on a front of sweetness and tell you anything you want to hear to make a sale, then by all means, shop here for the dress of your dreams!

mendations about other styles of dresses when I was not impressed with what I thought I wanted. He helped me find a dress that I love, but had no idea I wanted. However, I also purchased a sash with the dress and this is where things went south. I was unsure about the sash, but the manager who assisted at the register specifically stated the dress was a final sale, but I could bring the sash back if I found something else. I went back two weeks later to return the sash and was told the manager who helped me no longer works there and she did not put any notes in the system. The current manager never came out to speak with me and left the sales associate to middle man the issue. In the end, all they offered was store credit. The store is nice and has a good selection, but their sales practices and are poor and their desire to resolve issues is minimal .

nd lack of knowledge, you can't add much to a size 0 dress when its too short not to mention why should I have to add material to a dress and alter the whole look of it? When I bought the dress and they measured me they told me length didn't matter, clearly it did since my dress came in too short and I looked like I had a baby doll dress on..... I tried to work with them, all I wanted was for my dress to fit. I would call and they would say they would call back and they wouldn't. Long story short it took me MONTHS to get some of my money back!

at I wanted but Dominique changed my mind to something more fabulous and for me and at a lower price than the original dress I wanted... I’m so excited to go back and purchase my dress. I feel confident dealing with him! Would definitely recommend going to this shop and having him as your stylist 👏🏾👏🏾

magic feeling, just thought it was absolutely gorgeous and something I’d always wanted. I had been following the Duke for months, if you aren’t you should be ( @dukeofdresses), and just knew that I had to work with him. He’s so interactive with brides on his social media, breaks the gown language down for us to understand, and has OUTSTANDING taste! I went into an the bridal salon with such excitement, and not the usual overwhelming, nervousness. Dominique is literally my Fairy Godbrother lol!! I expressed my desires and dreams to him and he brought them to life in a way that I never imagined! After telling him the things I loved, liked, and didn’t care for, he let us browse the store while he also pulled some pieces for me. I felt so amazing in every single gown. The last gown I tried on was one that I immediately thought, “pretty, but not going to be the one.” When I walked out everyone was in tears!! When I tell you I was in SHOCK, that’s an understatement. I literally stood in this absolutely stunning gown, that I sworeeee I’d never wear and questioned everything I thought I knew for about 20 minutes. Never did Dominique get annoyed or bothered with me, which was amazing. He’s so sweet, kind, and intuitive listening to things I’d said, but making sure I looked like a breathtaking bride and not just a girl in a pretty/sexy dress. That feeling people tell you about is so so real. Do not stop looking until you feel it. Make an appointment with the Duke, you won’t be sorry ❤️

ressure me into buying a gown and respected my budget. Towards the end of my appointment he insisted I tried on one last gown that he picked that he thought would look great on me. I fell in love with it! He really knows what he is talking about.

e told me No Problem, you can take it to our alteration lady and she can add a corset back. She guaranteed me it would WORK. I never bought a wedding dress before or even tried one on, it was my first ever appointment. The dress was such a great price( she wanted cash only) so I bought it. There is a no return on the receipt when I signed. My appointment came with the alteration lady Anna sent me too and the lady straight out told me it was too small and for someone to sell you this dress was knowingly wrong! I was stunned! I took it to another lady to look at, same result! My wedding is now 6 months away, I bought a new dress the same day from a different Bridal store. The next day, I called B. Ella Bridal and the manager told me to bring the dress in and when I got there she continued to tell me she couldn't do anything but she would talk to the owner of the store and the accountant to investigate about this problem. Their problem was no record of the lady Anna selling me the dress, in fact it's suppose to be in the store. I did have a hand written receipt that the manager recognized Anna's writing and I even had to show proof of pictures we had took to prove I was in the store and with Anna in them too. Ok, first of all, why was i told all this information and second, what does it have to do with my situation? It took almost 2 weeks of me calling/texting to finally get a response from a lady who handles decisions? She basically blamed me for gaining weight and rushing to buy a new wedding dress from another store before she could give me her desicion on this matter! She was very condensending and blamed me for everything and wondered why I was so upset on the phone! She offered me 50% of my money back or store credit or keep my dress and try selling it myself. I asked her WHY would I trust them anymore to buy anything else from them? Her response was to continue to blame me again! Since I refused store credit and 50% of my money, I'm now forced to sell the dress myself! No apologies, no call from the owner, nothing but blaming me! I'm humiliated along with my family for such terrible service. This was a grey area, I was sold a dress too small and was blamed for it! I deserved to get my money back but obviously future brides mean NOT A THING TO THEM! I also put a complaint out to the BETTER BUSINESS BUREAU! I

the best selection. I am so happy to provide them with my business and recommend them to all brides!

was out of my price range so I told him I would think and come back. When I went back later in the day, he treated me awfully. He told my mom and I that we needed to stop looking at dresses because I would never find one like the one I liked. When I tried to ask for a lower price he said there was no negotiating and I wouldn’t find anything else here. It was shocking how rude he was to us. I would have easily bought a dress there if he didn’t treat me this way. Luckily I went to a different store later that week and was treated with respect and bought my dress there. I would never recommend B Ella or the other store they own called Bride and Joy.

never made me feel limited by it. I would recommend her 100%

find the perfect dress. I highly recommend B. Ella Bridal. They carry many different options and their staff is friendly, professional and helpful.

i had been to and of course I found my perfect dress here! They also made amazing recommendations for alterations, and i ended up getting my veil and hair pieces here too. This is really the place to go! SO many styles and they really listen to what you are looking for!

n. Definitely recommend!

wedding to look in general! The only thing I wish B. Ella did better is their website- it was very difficult to navigate. Otherwise I had a great experience (:

and the 3rd one was it! I said YES to the dress all thanks to Dominique. Thank you for everything today and making me feel beautiful! I can't wait for my big day!

plenty of space for friends and family. I never felt rushed or pressured to pick something I didn't like. I found my perfect dress and I'm so happy I did so at B. Ella!