Bella You Bridal

t when things were ordered, if things could be ordered, if they could be ordered in a certain color, etc. She was rude and extremely unprofessional. She ordered the wrong size dress for my bridesmaid and tried to charge my sister extra for jackets we had ordered. The only saving grace this store has is it's seamstress Josephine. She is sweet, extremely accommodating, and an absolutely amazing seamstress! She turned my dress into something more gorgeous than I had originally pictured, and was very reasonable about the price of her alterations. In fact, I would say in every way that Margaret, the store owner/manager, was rude, greedy and unprofessional, Josephine was polite, generous and demonstrated top of the line customer service. I would highly recommend Josephine to anyone looking for their dream wedding dress. Just do not go through Bella You! If I could rate the seamstress I would give her 10 out of 5 stars, she was that good!

o confirm my style! They were positive and helpful and made me feel comfortable from the start!!

take care of. Clearly, it was not. It also had very heavy straps in the size they ordered for me and they were attached in a weird spot and when I bent over the whole top fell down. I tried the dress originally three sizes bigger than what I was so this was not an issue in the larger dress. They were uncooperative and very pushy. Never followed through with ordering more material to fix the dress. I took it to another seamstress to fix since Bella You had absolutely no solution and I was very unhappy. I would never go there again and tell people now to stay away.

idesmaids dresses, and in the process I found my wedding dress. When we were at the shop, they were very helpful and attentive. We purchased 8 attendant dresses, 2 flower girls, and my dress there. Once the dresses were ordered the problems began. My bridesmaids were not contacted by the store for over a week to tell them the dresses were in. I had to call the shop and tell them that no one had been contacted. Their response "Everyone has been called," however, though I would agree that one or two people may have missed a call, they were claiming that SIX people didn't answer their phone, AND didn't pick up their messages. Highly unlikely. I was told later, by the owner, that it was MY responsibility to have contacted the attendants (because I don't have enough to do as the bride??) One attendant's dress did not arrive with the others, and it was nearly three weeks before it was ordered. The owner of the store blamed the attendant for the error, however, I personally reviewed the order with them before it was placed and I am SURE that it was ordered with the rest. We had attendants wearing different colors, so it was essential that the order be correct and I checked and re-checked before the order was placed. The owner of the store specifically told the attendant NOT to tell me that the dress was missing. She couldn't guarantee the dress would arrive on time, and didn't know when it was going to ship. She also told the attendant that they would do rush alterations on it, but that they would be charging to do so. When we called for an update on the dress, we were specifically told by the owner's daughter that the dress would NOT be in on time. The owner stated that this was not true and that I needed to "trust them" with the order. I had no reason to trust them, as they were deceptive right from the start. I found the missing dress in the correct size and color as a sample at a shop in Atlanta, GA, and we purchased it from there. When we tried to get a refund from Bella You I was told that we should have told them THREE WEEKS before that we weren't going to get the dress from them. Key detail here - the shop hadn't told us that the dress was missing three weeks before. Were the dresses beautiful? Yes. But unless you are buying off the rack and leaving with the dress in hand, you're better off purchasing your items elsewhere. They get three stars for Quality because they sell quality dresses, not because THEY delivered quality.

mily. Overall, I'm glad I found my dress