Betsy Robinson's Bridal Collection

The team went above and beyond to help me get the wedding dress of my dreams. My dress had a longer timeline and when I was worried about yellowing, they were responsive and diligent to help get it cleaned and as restored as much as possible. I got tons of compliments with some folks thinking it was custom. They even sent me a wonderful local tailor who did a great job.

I bought my wedding dress from Betsy Robinson’s Bridal and had a great experience. All of the ladies that work there were friendly and warm which made the experience much more approachable, and there is an excellent variety of dresses on site to pick from. Kate was a fantastic help the day I initially went in to try on dresses, and made a point to come over and say hi during every subsequent visit. My alterations were easy for me to do, and I was even able to cut out one of the alterations initially scheduled given the accuracy of the adjustments made up to that point. Come wedding day, I felt beautiful, my dress fit fantastic, and I had no tripping concerns despite it being all of the way to the floor. I would absolutely recommend!

My visit to Betsy Robinson’s Bridal was definitely a low point for me while wedding planning,. I came in in March, about 6 months out from my wedding, due to delays involving my father’s cancer treatment and the prospect of a major surgery that could result in the postponement of the wedding. My family and I knew this was late to be shopping for a gown, so throughout the try-on process, we would ask the consultant what the likely delivery time would be for a certain gown to make sure that it was a possibility. From the beginning of the appointment, though, she kept repeating to us, “well, you did this to yourself” – which honestly was hurtful and felt careless given the circumstances. It took us disclosing the context of my father’s health issues to get her to stop saying over and over, but at that point, it didn’t really make a difference. I also noticed when I got home that evening that I had scratches all over my back and arms from pins used on the sample gowns. The other consultants and staff at the front desk seemed fine, but I’m glad I didn’t end up liking the dresses I tried on here, so that I didn’t have to go back. I ended up finding a lovely gown at a different atelier in Virginia.

I had the best experience at Betsy Robinson Bridal from start to finish. I had all my consultations with Taylor but throughout the whole process of finding my dress out of their extensive collection to alterations and finally picking it up I truly got to meet the whole team. Mallory, and her staff and beyond welcoming and I could not have asked for a better experience.

Absolutely wonderful people!! They make you feel so comfortable! I found my dress within 5 tries

I found my dream dress at Betsy Robinson! It was the only store I went to. They had so many dresses and styles, but I think it was only like my 4th dress that I absolutely fell in love with. Turns out, the style was designed by Betsy herself and it was being discontinued, so I bought the dress off-the-rack. Even though I didn't order the dress new through the store, they still let me do the fittings and alterations there. I also bought a custom veil from them that they found for me that matched the dress perfectly. The style was with a blusher, which I didn't want, so they helped us customize a circle style veil instead in the same lace. Everything turned out so beautifully! They were always a pleasure to work with, and I always felt that my dress and veil were in the best possible hands. I love my dress and felt amazing on my wedding day! Thank you, Betsy Robinson!

The team at Betsy's is amazing! Despite trying on what felt like A LOT of dresses, they helped me efficiently narrow down to my favorites and end up with a stunning wedding dress that everyone loved! The process for fittings was seamless as well. The team helped me decide what accessories to wear that would complement the style and beading of my dress, and didn't pressure me to buy any extras there.

Mallory and the staff at Betsy Robinson's are amazing! The entire salon made me feel welcome and pampered, something I found difficult as a plus-size bride at other salons. They had plenty of options for me to shop and they ensured my dream dress was exactly as I envisioned it. I chose to have my alterations completed at the salon because I trusted them to ensure top quality and the pricing was amazing for my budget. They were highly communicative during the whole process and the stylists remembered me each time I visited, even if I was not the bride they styled. This salon has great deals, a vast collection of brands, top of the line accessories, best in class stylists and staff, and offer a fantastic deal for their brides for gown preservation!

I had an amazing experience with Betsy Robinson bridal. This was our first bridal shop to make an appointment with. I had general ideas but wasn’t completely sure what I was going for. I was hoping to find something off the rack, since I was getting married just two months later, so I was nervous about finding something I loved that I could take home. My consultant, Taylor, was amazing about helping us look for dresses. We tried on several, and she was so patient as we re-tried on a few just to make sure we got the one we wanted. We landed on a style I hadn’t anticipated but loved. Because we were having a late Fall wedding, Taylor also helped us try on and order a fur shrug that we could have shipped in time for the wedding. We took the dress home off the rack, and getting the shrug in time was no problem. Everything about the experience was so welcoming. The people and the environment made it comfortable and easy to enjoy. The shop is also a short, beautiful drive out of Baltimore. I would definitely recommend this bridal shop to anyone looking for a great shopping experience as well as a beautiful dress.

I had my consultation with Mallory and she did a wonderful job. Mallory picked out a dress for me that made me feel absolutely beautiful. I am very grateful.

I just got married in July and all I can say is do not get your dress from here. Picking out a dress here was pleasant and fine, so I bought a dress for $1800. I am a size 0 across the line for all dresses. However, they ordered me a size 8. When they told me they were going to order me an 8, I was very against it. I said I wanted them to order my size, but they said this dress company has different measurements which seemed like a big exaggeration. A 0 to an 8....? So I went in months later to try on the dress that arrived. It was HUGE! It was hanging off of me, one of the straps was way longer than the other, and one of the cups was way bigger as well. My mom said it looked like I was wearing her bathing suit (lol). When I said that it looked off, they took it to the back to "measure" it. Of course, the dress was "perfect" and the girl working there said my shoulders and busts were disproportionate. I have NEVER had an issue with this with any dress I have ever worn because it is not true. I was then told that the alterations were going to cost more than the dress. This whole place is such a scam. They order sizes up on purpose to take your money when they could easily just get you your size. In the end, I ordered a size 0 online and what do you know, it fit me perfectly and I just needed to hem the bottom. They wouldn't take the dress back even though it was unworn. So now I have two wedding dresses.. and spent WAY too much money. Be careful buying dresses!! Do not let them pressure you into ordering a weird size. And stay away from here unless you are willing to blow your money and add stress to your life.

Betsy Robinson’s was my first and only bridal salon I went to and found my dream wedding dress! Chelsea was my bridal consultant and she helped me find the perfect dress! The alterations were perfect and flawless…I had the best experience going here! Highly recommend!

I had the best experience with Betsy Robinson Bridal. I had previously gone to another bridal boutique where they made me feel high maintenance for asking for something that had no rhinestones and not poofy, and was feeling really defeated until I came here. The woman helping me pulled dozens of dresses that I loved, and I found one that I fell in love with. When the dress came in and was a little bit too short, they contacted the designer of the dress to get extra pieces of appliqué/fabric shipped over to them, and their seamstress sewed them on flawlessly. I felt beautiful on my wedding day thanks to them!

Betsy Robinson’s Bridal Collection was amazing to work with! Before I visited, I had sent them a few dresses that I liked and they made sure to put them aside for my visit. I tried on the first dress and immediately said, “This is the one.” Ashley (I think that was her name) agreed that it looked amazing, but still had me try on others just to make sure. Even though I still went back to that first one, I appreciate that she suggested others so I could be absolutely certain. It can be a little nerve-wracking to get undressed in front of a stranger, but Ashley made sure I felt comfortable the whole time and she was very professional. I also got my dress altered at Betsy Robinson and the seamstress had such great attention to detail. She extended some of the embroidery on the side of my dress to cover a tattoo and it looked completely seamless like the dress was made that way! She made sure the dress fit me perfectly and felt comfortable. Thank you Betsy Robinson for the wonderful experience!

I had a wonderful experience even in the peak of COVID19. Associates were wearing masks. I always felt safe during my fittings. On top of that, the seamstress does amazing work, my dress fit perfectly. I felt like a queen on my wedding day. Thank you

If you're a person of a certain color, a spy will be dispatched to CONSPICUOUSLY monitor your movement throughout the salon. While Betsy Robinson fawned over brides-to-be, my neice was always relegated to the back of the proverbial bus in the salon. After spending thousands on a bridal gown, veil and fittings, we were, repeatedly, treated like common criminals at this establishment. If you like to be treated with dignity, take your hard-earned money and business elsewhere. DO NOT allow Betsy Robinson to destroy your bridal experience. In the end, Betsy Robinson demonstrated her true colors: Betsy Robinson did not place my niece's gown in a garment bag --Betsy Robinson placed the gown in a pink plastic bag. The experience has been traumatic for my neice. She refused to relive this terrible experience by writing a review. We purchased another gown for my niece at Carine's Bridal Atelier. The experience at Carine's Bridal Atelier was professional, impartial, excellent and exceptional! Betsy Robinson, we are contributing members of society too. Rachel from BBBC, you were wonderful ❤

I have had a great experience purchasing the gown at Betsy Robinson’s. Their selection of dresses is unparalleled (as is their patience) and can satisfy even a picky bride. Ashley did a fantastic job helping me find the dream gown. As for alterations, be prepared, they are a process: it took us 5 appointments and a lot of diligence to get everything perfect, but I am very happy with the end result. Rachel has been with us through it all, and she is an alterations saint, – the most attentive, patient, and helpful, – I could not have asked for a better attendant.

My experience at Betsy's was overall quite lovely. The consultant had a good balance of pulling dresses based on what I was looking for, but also being supportive of my (very opinionated haha) family pulling in some picks of their own. She also did a great job of being in the dressing room to clip me into all the dresses (which I had issues in at some stores). However, I was disappointed to find that--even though I am not plus size, I am a size 6/8 in regular clothing--most of their sample sizes were too small for me. As someone who already has body image issues, it was really disheartening to barely fit everything over my hips! If you do use Betsy Robinson's (which I recommend!), definitely make them your first appointment, or at least 24 hours after any other appointments; they have a policy where you have to pay if you no-show/cancel your appointment within 24 hours, so I was put in a position where I found a dress I loved in the morning, but had to attend this appointment in the afternoon to avoid losing money.

I said yes to the dress yesterday at Betsy Robinson’s Bridal, and I woke up still smiling about the entire experience. I got to meet Mal, who encouraged my family and me to look around and pull anything we found that looked interesting. The layout of the store was very organized, and the dress selection was the best that I had seen in the area. Yes, it’s fun to try on gorgeous gowns, but I’ve come to realize that it is the people around you who truly make finding your wedding dress a delight. My family and I instantly connected with Mal. Mal made me laugh and feel comfortable throughout the entire experience. Thanks to Mal’s positivity, insight, energy, and professionalism, dress shopping became one of my favorite experiences in planning a wedding! It was lovely getting to talk to Betsy as well; she was an excellent help throughout the process, and the appointment felt incredibly personalized and special. Betsy and Mal, thank you for your time and help!

Betsy Robinson is AMAZING! The entire staff is so nice and so helpful! My older sister bought her dress from Betsy Robinson so it was first on my list to visit! I never felt pressured or uncomfortable. I tried on several dresses and then Ashley recommended a dress based on a style we ended up liking and she hit it out of the park. The dress she picked out was amazing! I went elsewhere but just kept thinking about THE dress. I then scheduled an appointment to go back and we SAID HECK YES! I could RAVE about Ashley and how great she was! Her personality and vibe was great! We were also able to pick out a color for our bridesmaid dresses which was a bonus. Thank you for a great experience!

Great experience working with the staff at Betsy Robinson! I had a great experience picking out my dress and everything was perfect. Thank you to the team at Betsy Robinson!

Betsy Robinson pretty much saved my wedding. I purchased my Enuara dress at her store expecting to receive it on time – about 4 months later. Then came COVID and so did the delays. Through no one’s fault, my dress was stuck between the makers and me for two months – perilously close to the wedding. Betsy stayed in close contact the entire time and personally called to reassure me that I didn’t need a backup dress. Then, she made the call I’d waited so long for – my dress was in and we could begin alterations immediately. She was there for my fittings, making sure everything was just right and I took my dress home with a few days to spare. It was gorgeous and perfect. I can’t tell you how much Betsy’s personal service meant during these uncertain times. While dealing with closing, and restrictions on re-opening and all the things on the business side, she kept her brides as her top priority. I went back after our wedding to show her some pictures and she chatted with me for 20 minutes. That’s the personal touch Betsy brings and what every bride needs for her best day of her life.

They will tell you whatever you want to hear to make a sale. The sample sale dress I bought was purchased under the assurance that the alterations I wanted done (to the neckline) were possible, and that was the only way I would “say yes” to the gown I ended up purchasing. The salesperson (who was very helpful despite what went on afterwards) got a seamstress and Betsy herself to give their thoughts on what could be done for the dress. They both convinced me that the alterations I wanted were very straightforward AND fit within my budget. They were not doing alterations at the time, but assured me I could find any seamstress near where I live (an hour and half from Betsy’s) and they would be able to handle the alterations. So I bought the dress with the expectation of finding someone near me to alter it. My excitement turned to dread after going to several seamstresses near me and they told me any of the following: - We aren’t capable of doing what you’re looking for, and don’t believe anyone who says they can because it won’t look like what you are expecting - We can do something near what you’re looking for, but it will cost the price you paid for the dress to do the alterations, therefore making the dress significantly over my budget - This can’t look like what you were told that it could look like for these specific reasons I called the store and spoke with Betsy twice to speak about the situation and what I had learned. While the sales people were very polite and sympathetic, when I spoke with Betsy she said she couldn’t take the dress back (even though “wouldn’t” is what she really meant), but she could do the alterations at her store. I explained they were too far away for me to come get the alterations done (which I explained in my initial visit), and I had no trust in their ability to make the alterations anymore after the other opinions I got. On top of this, I have a friend who had a bad experience with alterations at Betsy’s (she was charged three times more than she was quoted and they did not do what they told her they would), so there was no way I was going to pay them to ruin the dress I already overpaid for. I offered to pay a restocking fee or let them buy it back from me, to which Betsy replied “I think I already have plenty of dresses”. I wasn’t really expecting for them to take the dress back, because I understood the conditions under which I purchased the sample gown (no returns), but hoped they might have some kind of integrity in what they sell. They took advantage of a quarantine bride running out of time to find a dress, and I paid the price. If you find a dress you like perfectly, as is, great, but don’t listen to what they say about alterations.

The collection is large and the prices are right! I had a fantastic experience saying yes to the dress and an even better experience with their alterations department in house. Their consultants are AMAZING, kind, patient, and knowledgeable. Rachel and Olga were my girls throughout the entire alteration process and I was insistent on seeing them each time we went in!

After visiting about 5 or 6 other bridal shops, Betsy Robinson had my dress! Rose was assisting me and was such a huge help! She was very understanding of my style and budget and didn’t want me to waste any time in dresses I wasn’t feeling. I also got my veil there too and will be bringing my bridesmaids back! This place is amazing! Definitely recommend as it was gorgeous, easy, friendly and reasonably priced! (My dress was on the sample sale rack!) It was a dream on my wedding day, so comfortable and easy to move around and sit in! I received so many compliments!!

I had visited a few other stores before coming to Betsy Robinson's, and really didn't have great experiences at other places so I was really dreading visiting another store. But I had such a great experience at Betsy Robinson's. I had Tiffany helping me and she was super patient and thorough. I didn't purchase my dress that day as I wanted some time to think about it because I had found THREE dresses I loved. I felt no pressure to buy my gown that day and had the option to come back during the following week to still get the trunk show discount. I came back a few days later and was helped by another consultant who was also great! I ended up purchasing that day! I also had all my alterations for my dress done at Betsy Robinson's and while I think I paid more than seeking out an outside seamstress, I think it was worth it for the quality of the work and the timeliness. I also ordered my veil through them and it was perfect. I was so pleased with my experience and would definitely recommend the Betsy Robinson team to future brides!

First thing first, their customer service is incredible. Everyone was friendly and engaging and you really felt like everyone was there just for you. As soon as we walked in the receptionist greeted us, confirmed our details, and invited us to browse around or sit and wait for our consultant. Our experience at Betsy Robinson’s was great and we would recommend giving them a try.

To start, Betsy Robinson’s staff was beyond amazing and wonderful to work with... from the very first phone call, making my appointment, to meeting with my consultant. Everything was done with such ease and in a way that I immediately felt like I was part of a family. The consultants are very knowledgeable and paid close attention to the details that I was looking for in my dream dress. They listened closely and pulled gowns that were, to say the least, absolutely stunning!! They helped me find the PERFECT gown, to which I said ”YES to the dress!!!” I can NOT wait to wear my gown on my special day !!!! Everyone was super helpful, even when I went back to purchase my beautiful veil and jewelry, as well!! I can’t say enough wonderful things about Betsy Robinson’s!!! Save yourself the trouble and start your journey with the true professionals.... you’ll be glad you did.

The team at Betsy Robinson was nothing short of amazing!! They have an enormous selection and was the first place I went to find my wedding gown. I tried on a number of dresses picked out by my Mom, my MOH, and myself; but the dress that I ended up choosing was picked by my consultant, Tiffany. I was hesitant at first but once I tried the dress on, everyone knew it was made for me. The team was very patient as I came back for a second appointment to make my decision and encouraged me to see what everyone else saw. I could not have picked a more perfect, stunning dress. As I went through fittings, my alteration consultant, Rachel, and my seamstress, Paula, were also an absolute delight to work with. My alterations were completed quickly and flawlessly. My dress fit like a glove and Paula was very helpful and easy to work with. Rachel showed us my complicated bustle on more than one occasion. I am so thrilled with my experience with Betsy Robinson and would recommend to all brides!

Bought my dress today from Betsy Robinson and had a fantastic experience. Ashley picked out the perfect dress and was a pleasure to work with. Can't wait for it to come in.

Most amazing bridal gown shopping experience! The staff is amazingly helpful and work hard to make sure they find you a dress that not only looks amazing on you, but fits within your budget! Went during a designer trunk show and got to meet the designer and try on dressed they pulled for me. Extremely personalized experience where they make you feel so special! Would 100% recommend this bridal salon to anyone looking to find their dream dress!

Betsy Robinson was great at finding me the perfect wedding dress! I worked with Lauren and she was so sweet and made great dress recommendations. After I found my perfect gown, I also did the fittings and alterations with Betsy Robinson. They did an awesome job with that as well. Plus, some of my bridesmaids ordered dresses here and they all looked beautiful. The only small issue we had is that no one told us when the dress arrived or when the bridesmaid dresses arrived, we had to call the salon both times to confirm. I definitely recommend calling them or email, much faster response time!

Everyone at the store was amazing throughout the entire process!! Their selection is amazing. I tried on about a hundred dresses but found my perfect dress on my first day out. Auga (sorry if spelt wrong) the seemstress was a magician. My dress was about 3 sizes to big when I went for fittings and through all the extensive beading and bodice work she made it perfect in the end. I am still amazed by her! We loved the store and selection so much my mother even got her dress there as well!! I cannot fully express how amazing they all were and welcoming every time. They helped make that moment of the wedding planning special!

Betsy's was the second shop I visited for a gown and I'm so glad I went. The entire staff, including front desk staff, gown consultants, and seamstresses, were lovely to work with. My consultant, Ashley, provided really wonderful guidance while I was gown shopping and I found my absolute dream dress. Do yourself a favor and start your dress search here!

Great experience! They have so many dresses and treated me so well. Rose was wonderful to work with. I showed her a picture of a dress that I had tried on at a salon out of state, and she came back with a practically identical dress that I ultimately said "yes!" to.

Having purchased a bridesmaid dress here before and having no problems I decided to go here for my wedding dress. The appointment went swimmingly, the staff was wonderful particularly Brian and Molly. My dress in the end looked great, but it wasn't without some alteration issues. I would definitely recommend this salon, but would stress that you discuss alterations during your appointment after you have chosen your dress and have a clear direction to avoid any confusion down the road.

I had a dream experience at Betsy Robinson Bridal. Not only was my consultant, Gina, absolutely fabulous at picking dresses I envisioned within my price range, she was so kind. My appointment wasn’t rushed and even Betsy took the time to visit as I was choosing my dress. Would highly recommend to brides who are nervous about dress shopping - it was a breeze!

I had a great experience with Kim! She was so patient and helped me find the perfect dress! I haven’t gone back for fittings or anything yet, but I’m very happy with the experience I had!

The woman I worked with, Rose, was great - she was very helpful and found me something I loved. This place has a straightforward attitude that was refreshing, and it was nice to try things on in the right size, they had a good range.

Best bridal salon I went to. All of the staff was welcoming and friendly, they made sure that I had the best experience possible. Loved it here and Rose was amazing!

This was the first bridal salon I had gone to and it was the first time I tried on wedding gowns. Allie was my consultant and she was absolutely amazing. I felt very special and heard about my thoughts, opinions, and feedback on the dresses. I never felt pressured to purchase my dress and was given many options in my price range. Ultimately, I left deciding to think about the dress but then returned to see Allie again that very day to purchase my dream dress! I really enjoyed my experience at Betsy Robinson Bridal Collection and Allie made me feel truly special. I highly recommend this bridal salon to anyone shopping for their wedding gown!

Had a great time at the recent Watters trunk show. Although it was very busy in the studio, Gina helped me feel special and was very patient. We ended up finding the most magical dress ❤