Big Easy Limos, Inc.

until our ceremony was over as a courtesy in case it didn't stop raining in time for our second line to our venue. We want to thank Big Easy Limos, Inc. and we highly recommend them!

e. Throughout the entire night, he was so nice and accommodating. I didn't have to worry about getting to him on time because he was so attentive to the bride/groom and was very patient. They never made us feel rushed or anything. The booking process was so easy!

y courteous and professional drivers. Our limo driver was Darrell and he was outstanding! ( Don't know the names of the Rolls driver and Limo bus driver. ) I would recommend Big Easy for your transportation needs. Great customer service!

ade getting to the venue so easy. If you're looking for transportation for your wedding, I would highly recommend Big Easy Limo!

lls, Limo and a bus and we pleased with them all. Would definitely recommend for your transportation needs.

n Magazine!) Highly recommend their services.

to the status of each driver and their expected time of arrival. Vehicles were fully equiped & comfortable. Big Easy Limos is the way to go!

of vehicles, sent emails when our drivers were assigned (including their cell #'s to contact) and were exactly where they said they would be. Polite and efficient - they were the very best!

endly. The limo and limo bus also had great AC, which you know is very important any time of year in New Orleans!

ere VERY clean and the staff was very friendly! You WILL NOT be disappointed to book your wedding transportation with Big Easy Limos!

in March. Our wedding did not take place in April but YOU kept Our money. And last time I looked the pandemic does not have an expiration date. I would Warn all couples to Not do business with such unscrupulous people. Wonder how many others got screwed by you?

selfish vendors like Big Easy refuse to refund. Support companies that take the moral and compassionate route in tough times like these. Big Easy Limos is NOT that kind of business. Forced to rate them 1 star since it wouldn't let me submit with 0 stars.

professional. The Rolls and the 28 passenger limo bus were spotlessly clean. They arrived 15 min before schedule which was great-we didn’t have to worry that they weren’t coming.

hey were always on time (or before), the limos were in great condition, and the drivers were excellent. We definitely recommend Big Easy for your wedding!!

when you speak to someone on the phone they try to get you off the phone as soon as they can. Next issue with this company is that they did not send us to correct vehicle that we paid for, even after confirming on the phone with someone. We ordered a luxury limo bus and got a hotel shuttle. I also confirmed that we would be allowed to ride around for 30 mins since our hotel and venue were not that far from each other. Driver was rude and said that was not policy, such a damper when our wedding party is trying to have fun before heading over to the ceremony. Our driver of the Rolls Royce that we rented was great though and the only reason that this company is getting more than one star. We did speak to the manager or owner and was only refunded the difference of the party bus. I would not recommend this company for a wedding party shuttle.

initely used them again if we need any other transportation services.

amazing! It was so cool to be able to ride in car like that! We will always remember that experience!

prompt at all locations and all of the buses were clean. The buses that picked us up from the reception to bring us downtown helped us to continue the party. Our driver let us control the music and we basically had a little party on the bus after the reception! We would recommend them to anyone getting married!

n options, everything) - they were really easy to work with! They showed up on time to our prep locations. It was storming right when we were leaving for the ceremony, and the driver of our Rolls was FANTASTIC! He truly was great - he did everything he could to help me not get drenched before my wedding. He was laid back, friendly, helped my dad and I feel calm on our ride to the church. He was our driver all night and was great! Our experience with them was amazing - I'm so glad I booked them for our wedding!

t anyone to drive across the causeway. Prior to my scheduled pick up, I received 6 emails confirming my booking including the cell phone and name of my driver. Imagine my surprise when there was no limo that showed up at the scheduled time! I called the driver and he immediately put the blame on me and told me he was in the french quarter! I was supposed to be picked up in Old Metairie and they are located in Kenner...so what were they doing in the french quarter???? Anyway they said that they had been trying to get in touch with me and that I was allegedly out of the country...not true...After I hung up with the driver I called the company and they immediately started blaming me for their mistake. I was totally irritated because I was missing my bridal shower because of them. They came up with about 50 other excuses (most of them blaming me, just totally rude and i professional) and finally someone came clean and said they messed up...I was able to hop in a car with a friend to get to shower after cancelling the limo, then the limo showed up to pick up my remaining friends anyway, so they got in and the limo took us back. Let me just say, this limo was really old and and the auxiliary cord didn’t work so we basically put someone’s iPhone in a cup on the bar for music. What a disgusting excuse for a company...the kicker for the entire day is that one of my friends asked which company I used and she used them for her wedding and booked them 8 months in advance and instead of sending her a limo, they sent her a “Casino bus” and they said that that was all they had left, she told me that they never informed her that they were sending something other than what she ordered or that their limos were totally booked when she made a booking 8 months prior! DO NOT USE THIS LIMO SERVICE, THEY WILL RUIN YOUR SPECIAL DAY!

e Rolls Royce to take me and my father to the church and me and my husband from the church to the reception. The driver of Rolls was absolutely wonderful, friendly, and had champagne for me and my husband when we got out of the church to start celebrating. The driver of the party bus on the other hand was not as friendly at the end of the day. As we were packing up to leave the reception and head back to the hotel, he came in screaming at my guests, parents, and me that we had to go because he had another wedding. I was taken aback and very upset by his behavior. I understand that he had another group to pick up, but he could have handled the situation better than screaming at people at the reception. Even the workers at the reception hall were shocked that he was yelling at the bride and parents of the bride. Otherwise, this company was easy to deal with and quick in their response.

rivers were very friendly and kind. They made our ride a lot of fun and safe. We truly enjoyed the vehicles. They were extremely clean and well maintained. Their service was great! On the way home, my husband and I had a limo bring us to our destination. The limo was well maintained as well. However, our limo driver seemed to be in a rush. When we asked for him to wait a moment when leaving he seemed to be in an extream rush. Besides this, we were pleased.

e church and got us to the reception quickly (but safely). All vehicles were clean and in great condition.

s about all the side streets we had to take, he handled the traffic and parking very easy. We were worried about making our driver take us around to all the locations we wanted pictures at, but he let us know that it was no issue at all.

he Bentley for the Bride and Groom was stunning and made a great photo op!

you!!!

ving us the name of our drivers. The drivers arrived on time the day of the wedding, and we had no problems being transported. Our drivers were friendly and did all that they could to make sure everyone was comfortable. Definitely recommend Big Easy Limos.

the limos were very nice on the inside, did not smell like smoke, and modern with all then interior lights and design. The day of my wedding it was drizzling and the drivers met us at the door with umbrellas and escorted everyone to the cars. The drivers were very nice and helpful. My husband and I liked the perk of glasses of champagne upon leaving the church as we got into the limo. Very dependable and worth every penny!!

one booked. I called Big Easy from California and they were able to instantly give me a quote, book me over the phone, and send email confirmations. Their automated messages through email were very helpful to get the drivers' information, booking confirmations, and locations of the cars as they were on their way. They even sent the thank you emails after the wedding. The drivers were on time and used their knowledge of the back roads made it so that we got to the wedding 8 minutes early from our arrival time even though it was in the middle of French Quarter festival, a Pelicans game, and they were filming NCIS New Orleans all in the same evening. Our driver Paul was great and got us there safely and on time. After the wedding both drivers were there on time and got my husband and I back to the hotel at the end of our perfect night. Thank you Big Easy!!

o for my husband and I to get from the wedding to our hotel. The limo bus driver was fine, however the other guy driving the normal limo was really really rude to my husband and his groomsmen. He ended up being the same guy who drove us back to our hotel. He was not polite to us then either. Overall, this was a good company to use, just a little put off by a guy who is rude to a couple on their wedding day!

limo b/c we were already at 10 people. the 10 ppl included a 2 and a 3 year old!!! It wasn't in the plan for children to ride in our limo (it happened last minute), and everything happened rather fast. I just feel that the driver could have been a little more flexible and if not, maybe he could have handled the situation a little better and a little friendlier. Then, we pull up to the church and there was another wedding party leaving the church so our driver impolitely asks us what he is supposed to do.. ? I advised him to drive around the block until the traffic cleared. common sense right ? Then, once we were parked in front of the church, he proceeds to fight me in opening the door. I was sitting in the limo alone (b/c no one is supposed to see the bride) and the driver attempts to open the door (while all of my guests were standing outside). So I was practically fighting him to keep the door closed! What a joke! On a more positive note, my husband and his groomsmen had a separate limo and he says that his driver was way better and definitely not rude (he does not remember his name).