I know everyone raves about Les at this Binny's but I was sorely disappointed. Our liquor never showed. Thank god the venue manager at 3:00 said: "they should have been here by n...ow, I'm calling them." Cocktail hour was starting at 5:30. They just never processed the order. He finally rushed "liquor" over at 4:30 but it wasn't what we ordered. I had specific wine pairings I had picked out for each of our courses and he said he "didn't have time to find it" so he just substituted anything he had on hand. He finally did go and get what we ordered off the shelves, but couldn't get it to us because his driver was out and he couldn't get cab far authorized (he was a $10 cab ride away). We finally did get everything just before 5:30 and the caterer had ice water waiting to plunge all the Veuve Clicquot into and all was well, but it was frantic down to the end. Mistakes happen. It wasn't the mistake, it was how he handled it. No apologies, no mild attempt to make it right. He didn't give us any discount and never called to follow up to see if everything did in fact make it. And we were not cheap. We had three cases of very high end champagne and liquor...our bill was over $3,500. I love Binny's as a store, but I cannot recommend Les at all. I would never use them again.
Also, you should know that the urban legend that Binny's takes your unused alcohol back is largely untrue. there are a lot of restrictions that render much of your alcohol unreturnable (i.e., if it was ever chilled...you have to have beer, wine, champagne chilled "just in case", so you're stuck with all of it regardless of whether you use it. Make sure you get details on the return policy before you over buy.