Bridal And Tuxedo Galleria

l consultant was Gloria and she was great. I am so happy that I found my perfect dress at Bridal & Tuxedo Galleria!

huge help on my wife’s part, finding a “men’s” suit to fit a woman is no easy task but he did it. He also helped make sure her bridesmaids looked dapper AF in their outfits as well! The seamstresses did a phenomenal job on my alterations for my dress and my wife and her bridesmaids alterations for their suits as well. They made sure everything was perfect so that we looked our absolute best on our big day. We really appreciated how they took care of everything right there in the shop for us, it just made everything easier and stress free.

. The plus was that they carried suits too so it was like a one stop shop for my fiancé and I. Both my fiancé and I had been to several other stores before visiting Bridal and Tuxedo and we both ultimately decided to work with them. Enrique was great with helping my fiancé's vision come together and my bridal consultant GLORIA, o she was amazing with me!! I cannot give her enough praise! She was the real reason why I decided to get my dress from this store. There was another store that had the dress I wanted and it was a little cheaper there BUT I still chose this place. I truly felt a connection with Gloria while shopping with her. I showed her the dresses I liked, we tried them on. What I loved most was her honest opinion and she gave me her undivided attention. She just made me feel so special and so comfortable. I loved every moment of the shopping experience with her. Another thing, my mom doesn't live here in CA, so she wasn't able to go dress shopping with me but honestly, having Gloria there really added that motherly touch. The store itself is a nice intimate boutique and so organized!! That was another huge plus!! 1) They have this little area with iPads where you can sit and go through all of the dress in the store to select what you want to try 2) There is a picture on every dress bag, with the style # and everything so it makes it so much easier to locate things. And you want to see everything they have before your appointment you can because everything on their website, they have in the store. I loved that, it saves you from having to call places to see if they have what you are looking for. None of the other stores I went to were as organized, I loved how easy they made what I thought was gonna be an overwhelming experience, so simple for me. I highly recommend Bridal and Tuxedo, they will definitely take care of you!! I am so excited to go through this process with them.

elped me pick the dress the first time, and she managed to bring me EXACTLY what I was looking for based on my description, she did a better job than any of the bigger wedding stores in the area which we went to first. I was enchanted by the Mori Lee of my dreams, and they worked with me to price match a larger store that we had gone to before. They even had an adorable "say yes" moment they do. The alterations team was awesome, and were honest with me that I needed no alterations at all, which would have made them money but they just wanted me to have the best fit possible. I love this place, definitely choose it over other local options! They were the most professional and nicest around.

so they really went above and beyond to work with my schedule for fittings and alterations, and kindly stored my dress until the week of my wedding. Highly recommended!

ide-to-be they’ve ever seen? (LOL) Well, they create that experience. I found a discounted sample that was immaculate—not handled and damaged, like at some other stores—and Janet took her time with me. I was there about 2 hours, and fortunately, found “the dress” on the first stop! Still went elsewhere, just in case, but it only confirmed for me how special B&T G is. Follow up appointments for fittings and additions (bustle, cups, adjustments that required redoing beadwork on the bodice) were easy to schedule. Although it did ultimately increase my bottom line by a chunk, I felt I was in good hands, and decided that I wanted the dress of my dreams to look like it had been designed for me. The way I looked on the wedding day, it most certainly did! I have nothing but love for the staff at Bridal and Tuxedo Galleria.

dress the staff was kind, friendly, and so personable. Totally recommend this place!

range (and she let me know if they exceeded the price I planned to spend). She provided great customer service and I was able to find the perfect dress (which was a relief after two unsuccessful appointments elsewhere). The staff is extremely friendly, but not always efficient. I called to make an appointment for my dress fitting on a Thursday and the person I spoke with made my appointment for 10am. When I showed up at 10am the day of my appointment, I found out that they did not open until 11am that day, which was rather upsetting since I also spoke with someone else confirming my 10am appointment. My husband was also given the wrong vest when he went to pick up his tux. Despite these two issues, we had a positive overall experience.

fact that I made some changes along the way. Thank you for making this journey so memorable for me.

out each. Towards the end of my appointment, I was getting a little discouraged and thought I wouldn't find my dress, but Janet had a few she wanted me to try on. After almost 50 dresses, I was willing to see someone elses ideas. It was her pick that ultimately became my pick! I was in love! And the team was so sweet about giving me and my party the space to take pictures and celebrate. We loved that they had little signs that we could take pictures with. It really was an amazing experience!

ed (but a few hot yoga classes took care of that) and I got different estimates for alterations with different people. End of day, good experience.

ocess went smoothly. DO NOT get alterations done here. The seamstress was extremely rude to me when I went for my appointment and claimed she did not have enough time to complete the alterations before the wedding. This caught me off guard because I had been told when I ordered the dress that there would be plenty of time. She then went and got her manager and proceeded to fight with him when he told her there was enough time. She stood there fighting with him in front of me for 30 minutes while I stood there in my dress waiting for her to come help me. When she finally gave in and said she'd do it, she talked terribly about her boss the entire time she was helping me. She called him names and complained about him cutting her hours. It was an awful and awkward experience. The alterations were also ridiculously expensive. When I went back to get my dress it was not finished and I took it somewhere else. What I ended up paying at the other place was hundreds of dollars less and there were absolutely no issues of it being finished on time. I didn't try to get any money back because I couldn't stand the thought of dealing with that woman again.

work is great. I was very pleased with my dress, the price, and the alterations on my dress. I highly recommend this place for wedding dresses.

ience!

u didn't get.

on informed us that the dresses would be ordered as the orders came in. 6 weeks later a different salesperson called to inform us that all orders had not been placed an all orders would need to have a rush charge applied to the price, Including the dresses ordered previously, to ensure the dresses arrived on time. A dozen phone calls later and at least that many different answers to questions we decided to cancel all orders because the salespeople and manager were being shifty with their answers. The manager did finally allow us to cancel the order and we were thankfully able to order our dresses elsewhere.

measured during the first visit so a couple of the dresses that were brought in for me to try on were not my size which is never a good experience for anyone. The second visit I felt rushed because there were other brides coming in for appointments. I ended up purchasing a dress that the assistant explained could easily be taken in to fit if I ordered a few sizes up. When I asked how much alterations would be she stated "about $90" - ok reasonable right? Well the first fitting to take in the top they charged me $195, the second visit they wanted to take it in again at no charge, hem it for $275!!! And it was going to cost me $105 for a bustle. I told them I was going to pass on the bustle then and was told that they had to atleast charge me $40 because the alterations gal pinned my dress! I ended up standing firm and they discounted the hem significantly (still paid $155) and refused to pay for the pinning of my bustle. Overall very disappointed. I understand alterations cost a lot and would have been fine if they had prepared me better for it. While waiting to pick up my final dress we were waiting up front and overheard the assistants talking and one girl stated that she didn't want to help the next bride that came in - right in front of us, they just don't care. They're lucky they carry some beautiful dresses here because otherwise they would be out of business from their horrific customer care.