Chapel at Palacios by Walters Wedding Estates

and Tocco all did an amazing job.  I would very highly recommend to anyone to use these same individuals for your wedding.  I believe that your experience will be just as special as ours.  Look elsewhere if you like but I seriously doubt you will find a better Team/Venue to host a wedding.  Exceptional from start to finish!

things and made sure everything ran smoothly. The chapel and the reception were decorated so beautifully. The food was yummy, too. Thank you for giving my daughter and son in law a beautiful wedding.

s the one Walters vendor we interacted with that truly went above and beyond to make our day special. Jenny Layne Bakery: Our gluten-free/dairy-free cakes and other desserts were delicious. The bakery did everything they promised in terms of design on our cakes. However, all our interaction with the bakery was through our venue coordinator. We never spoke to a direct representative of the bakery, which was troubling to me (it may not be to everyone). DesignHaus Floral: I cannot recommend against this florist enough. We were in discussions with DesignHaus for about a month. During that time, two separate employees explained we would receive a $1600 floral credit if we chose to book. We thought this sounded too good to be true, so we inquired further about the credit. The same two separate people then explained the credit to us as a “gift card.” So, we were surprised when we were invoiced by the venue for $1600 after deciding to book with DesignHaus. The $1600 credit isn’t a credit at all. The credit is paid to the venue for them to pass through to DesignHaus. Personally, since two separate employees explained the credit to us as a gift card (and since I’ve seen other reviews related to the “credit”), I feel DesignHaus is deceptive toward potential customers. Emily Chappell Photography: I planned my wedding from start to finish, so it was important to me to carefully research each vendor. When I contacted Emily Chappell Photography to request an initial meeting to discuss a few questions, I was told they don’t schedule calls for “planning and logistics.” I would have the opportunity to meet with my assigned photographer only after booking and paying. This blatant disregard for potential clients’ communication preferences caused me to look elsewhere for my photographer. Venue Event Coordinator: We were passed through two other event coordinators before finally being assigned to Lainey O’Steen. There was no formal communication at any time about the switches in coordinators. I did not feel Lainey was helpful on our wedding day. We didn’t see her for most of the day, and she didn’t seem to enjoy her interactions with us when we did see her. This caused my family and other assistants I brought in to work overtime to make sure everything went smoothly. Also, we paid $500 (plus a "service fee") to reserve our rehearsal for the day before our wedding. About 2 weeks prior, we were told we had to change our rehearsal time to accommodate a wedding adding extra time to their reservation. To the venue’s credit, they did not charge us for the rehearsal after this change. However, we were asked to leave about 10 to 15 minutes before our rehearsal was scheduled to end. We understand weddings take precedence over rehearsals, but I would have expected more professionalism & efficiency in scheduling given the amount I paid to have my wedding here. Other Day-Of Mishaps: There were high schoolers taking prom photos around the venue on our wedding day. My husband had to ask venue staff 3 times to remove them. To top it all off, we chose the fajita buffet for dinner - and our guests were told they were only allowed 1 tortilla in the buffet line. This limitation was not mentioned during the planning process, and quite frankly, it was embarrassing to hear about after my wedding.