Chic Parisien

ns and fitted me with the ideal vail. Thank you!

i!!!

quet, I was sold. It was everything I wanted and I felt amazingly beautiful in it. She continued to call me keep me informed every step of the way. Needless to say, the pictures are in and they look amazing!! I would recommend them in a heartbeat.

f dress that I wanted, and ended up going with something in a completely different direction. The sales associate really opened my eyes to a style that I hadn't imagined I could pull off. The only problem I ran into was when it was time to negotiate the price. It was a Saturday morning, the dress and veil I selected were quite pricey and the sales associate told me that she could not offer me a discount unless I put a put a 50% non-refundable deposit on the dress that day. She wouldn't let me think about it an get back to her on Monday morning. The pressure I felt to make the decision at that very moment kind of sucked the magic out of the experience. But I LOVED the dress and I knew it was the one so I took the plunge. From there on out, everything was smooth sailing. The alterations were fast and easy once the dress came in, and it was more beautiful than I remembered it being the first day I tried it on. My dress was made by Manuel Mota, full ball gown with tulle. I was amazed at the end of the night how little damage there was to the very delicate tulle on the gown... it held up beautifully!

ng me did not care about my wedding or the style that I wanted. She insisted that she knew best and that she would bring in 6 dresses for me to try on. She left and came back with 6 dresses two of my style and 5 of hers. She invited some intern in and they told me to get undressed. I am a little shy and don't even like changing in front of my own mother- so now we have a consultant, an intern, my mom, sister, and then my aunt who I barely know (but she suggested the place so she had to go). She kept telling me to hurry up. I was very overwhelmed. I found my dress (the one style dress that I suggested) and was so happy! The consultant was like is this it- ill need you to fill out the paperwork. Before I could even get dressed she was in my face with a clipboard telling me how much I had to pay when I needed to pay and to sign it. Just so you know all this information that she is throwing at me during the greatest and most nervous moment of my life so far is not written down anywhere. I sign it and she shoo's me out to the desk in the front to pay my bill. She never congratulated me, never thanked me- when I left room I never saw her again. The sample size I tried on fit like a glove and I wanted to make sure that they ordered that size for me. I called when I got back from my cruise to check in on the size and I got several different answers every time I called. If this place is so good- shouldn't they have my information on file and be able to just pull it out. Oh wait forgot to tell you the receipt I got- is on a standard invoice sheet from staples. Sketchy to say the least. Come October I get a call to pay a portion of my bill. They had informed me that I could pay as I needed until the dress came in. Dress was ordered in June- to be delivered in January. I could not pay all of it yet and had planned on making a payment in November. They called me every three weeks to tell me about trunk shows- why would I need to go to a trunk show when I have already ordered a dress from you? Thanks for making me feel like my experience was unique. I got a call at the beginning of November saying my dress was in- I was so happy. I let them know that I would be calling in a week to pay off the dress. I called back ready to pay the dress off and get it shipped (I live out of state) and they informed me that my dress was not in and that it should be shipped sometime in January (original ship date)- ok #2 sketchy moment. I called in January to pay the remaining balance and they said that they would call me by the 22nd to let me know status of dress. I did not hear from them so I called- the guy on the phone said that the lady with all the files was not there and he didnt know the status on my dress. He then said she would call me the next day and hung up.

etly make them one of your bridal store destinations.

us, my best friend spoke Spanish and was able to tell her what we wanted, but it was quite frustrating. After telling someone our issues, they didn't seem to care too much. I decided I wanted a different dress as after my first fitting I really was unhappy with it. I called Chic Parisian to find out if they had 2 other dresses I was interested in. She was able to do a full exchange for me and I was so happy. From then on, I had wonderful service.

e.” I went with a small group of family except for my mother who was out of the country. I knew immediately when I tried on my dress and my family could not agree with me more. As I wanted to ensure that my mother felt a part of the process, I called the boutique to ask if they would help me do so. The staff was more than willing for me to come back a month later with my mother and 2 sisters to “try” on dresses. My salesperson was not available, but she had pulled 4 dresses of different styles out for me to try on for my mom, with the last dress being mine. They really dressed up my dress with the veil and jewelry to give my mom the full effect. When I asked my mother if she liked the dress, she was hesitant b/c she didn’t want to influence me but she did agree that it was beautiful and at that point I revealed to her that this was dress that I had purchased. She could not hold back the tears and I am sure that many of the staff members had some as well. What impressed me with this example was that the store didn’t have to do what they did for my mother and I, knowing that I was going to end in another sale. They helped me surprise my mother and also gave me the gown of my dreams and for that, I will be eternally grateful.

re, I called ahead and asked if they had dresses in my price range and was told "absolutely". When I finally found the dress of my dreams, they brought us champagne and rolled out the red carpet. Then Lucy told me I would have to spend 3,900 on the dress and veil (not including taxes!!). My family was shocked as was I. I had been reminding Lucy of my 3,000 budget on every dress she pulled. Immediately Lucy, the charming sales associate, turned into Lucy the pushy, rude, car salesman. Me: "Lucy,this is just too high. My budget was 3,000" Lucy: "This is a 6,000 dress which I got down to 3,400!! This is a DEAL!" Me: "Ok. But again my original budget was 3,000 for a dress." Lucy: "Well what did you expect! I mean did you think alterations and a veil would be FREE???" Me/Family: "Well this is our first experience doing all this and we didn't know alterations and a veil would be almost 900 more." Lucy: "Well we just don't carry dresses that are $3,000. That's just a weird number for a budget." She continued to tell us that this was a deal and that she would only be able to do this today, that the dress would certainly be gone by tomorrow. It was a horrible feeling, especially to be doing this all still standing in the dress of my dreams while awkwardly holding champagne. We asked her to give us a moment and instead she was flinging the dresses off the hangers and out of the room. I don't think she could have gotten me out of the dress any faster. When she heard that my family and friends were encouraging me to just walk away she said "3,700 but that's only if you do it right now!!" The more she pushed, the more uncomfortable I became. In the end, I left the store very unhappy. I was terrified that all my dress shopping experiences would be like this. However, I had a second appointment scheduled that day at J Del Olmo (only 3 minutes from Chic Parisien). From the moment I walked in to J Del Olmo, it was a completely different experience. My sales consultant was very sweet. She didn't pressure me at all. She let me try on the dress, told us a little information about it and then walked away so I could have a moment with my family and friends. It was by the third dress that I knew I had found THE ONE. Overall, J Del Olmo worked with me on my price. I told them 3,000 when I walked in the door and I spent 2,200!! The service was excellent and I am so glad I didn't cave to the pressures of Chic Parisien. My advice to future shoppers, skip Chic Parisien and visit the bridal shops on the Miracle Mile.

re so the selection is lacking.

the pertinent information needed to fit the venue. The last dress I tried on was the winner - a Monique Lhuillier original from the trunk show being held there that week. It was stunning and the whole experience was so much fun. Thanks to everyone involved!

y by touting her store vs. where she got her dress which was immature and unncessary. THese consultants make commissions on sales and I wish I had went somehwhere else and given someone pleasant the business. Also, none of the tailors speak english which made the alteration process frusturating.

the dress buying experience. Chic Parisien's staff was rude to us. The sales lady was rough with the gowns, literally throwing them on the floor when I was trying them on, acting like the dresses deserved less care than a used towel. What is worse, the sales lady assumed I didn't speak Spanish and was saying bad things about me to another staff member while I was in the room. Really, how can anyone assume someone in Miami doesn't speak Spanish? I was most disappointed because I had shopped at Chic Parisien about 10 years earlier as a debutante (it was in a different location at that time) and remembered having a wonderful experience, feeling like a princess. As a bride, my experience was the opposite. A friend summed it up well when she said that they really have gotten so arrogant from previous reviews that they no longer feel the need to give any quality service. My advice - skip Chic Parisien and go to any other bridal store in Miami, where you will be treated like a princess and your overall experience will be much better.

do my 2nd fitting. When I selected my dress (the first one I tried on), we celebrated with champagne(I had five family members in attendance). It was really a spectacular experience.

I ended up fitting into a gorgeous sample, but she pushed me to try and purchase a brooch, she tied a great sash I tried with it. When I came back to the store she gave me the sash, she tried to sew it into the same look and it was awful. I had my mother in law fix it and make it smaller prior to my wedding.