Chic Parisien

nd the store is beautiful. However, my consultant was extremely pushy and just trying to make a sale. After spending a lot of time with me, she barely said bye. I wasn’t ready to make a decision so I asked if I could come back another day, but she made me feel like I don’t want to ever go back there. I also wish they would’ve warned me that I would be in the same room as my guests, rather than just throw us in there. For being a high-end bridal store, I expected more and was extremely disappointed. I don’t recommend wasting your time here unless there’s a specific dress you can only buy there. There are so many other options of places to go.

diately offered us some champagne. It was a great way start to my dress shopping adventure. I had a specific style and designer in mind. She brought all the dresses I asked for plus one that she wanted me to try. Although, it was a bit different than what I wanted I decided to try it on. I fell in love!! I went to other stores then came back to Chic Parisien and had Kendall pull out more dresses similar to the one she picked out. She really knew what would look good on me and what I loved after trying on different styles. My mom bought her dress here almost 30 years ago and I'm happy to say I did too!

a variety of dress designers and had a great sample sale (mine was 50%!). I found THE ONE.... the 4th dress i tried! They also do all in-house alterations which i like too.

nted. I was actually interested in one dress that I had seen at a trunk show in a different city and they were very helpful via email even before my actual appointment. From the moment you walk in you get such a great vibe from this shop. The decor is beautiful and it just feels like a very unique and special bridal shop. I was greeted by the owner and she introduced me to my stylist, Lucy. Lucy was incredible. She has been with the shop for 40 years, so something told me she was going to know a thing or two about what I needed. I had already sent over a picture of the dress I was using as inspiration and she had it printed out, which I really liked because it let me know she had looked ahead and thought about my interests in advance. She picked out the most exquisite collection of dresses for me to try on. Lucy was honest with me about styles and because she knew what I was looking for, she also offered ideas and ways to make subtle changes to something so that I could get what I wanted. I didn't even know you could customize things like sleeves, for example, so having her there to tell me that was beyond helpful. I probably would have said no to certain dresses if it wasn't for her tips. I ultimately found my dream dress with perfect amount of femininity, elegance, and that WOW factor everyone talks about. I got to celebrate with a glass of champagne along side my mother and Lucy made it very clear that once I purchased that dress, I was also getting her assistance for whatever I needed throughout the process. It was honestly perfect! If you are going dress shopping in Coral Gables and want a memorable experience, I would make sure to schedule an appointment at Chic Parisien.

e with their reservation system. They were so nice and even gave us some champagne. Kendall spent lots of time with us learning about what we were looking for, and we found the one! Thanks, Kendall and team!

she did not have any dresses for me, but within minutes remembered that she had the perfect dress. I bought a dress pretty quickly and made an appointment for alterations. When I arrived, they put me in a room with the seamstress without a sales person. She only spoke Spanish and I only speak English. We tried to understand each other until I requested a salesperson... When she came I asked her to put some of the flowers that where on my dress and put them on bobby pins. She actually had the nerve to ask me to buy the bobby pins... She finally relented... a couple of days before my wedding I showed my dress to a friend and realized that one they had bought the wrong bobby pins but most importantly they had forgotten the hook to hook up my train so that I could dance at my wedding. My wedding is on a boat in Croatia and I would have arrived and not been able to do anything about either the bobby pins or my dress and would not have been able to dance for my own wedding!!!! They where very unpleasant when I spoke to them on the phone.This was a $6000 dress and for that price you should expect pleasant, nice professional staff. Not what they have. I suggest you find another place to buy your dress.

they were completely packed). It meant a lot to me that they made me feel so special and provided me with the best dresses possible for what I had in mind. Kendall has been a dream to work with. Thanks again!

stomer service was absolutely HORRIBLE. Their gowns are stuffed in a tiny closet and they do not seem to have enough space to allow brides to try on dresses. In between trying on dresses, I was left there naked while the door was still halfway open. Nobody offered me a robe, they all just shuffled around the store and went about their business. Lucy, my sales consultant, was overly pushy and made the entire experience terrible. As I was standing in a gown, she was crunching numbers telling me "If I give you this deal, it has to be right now", "If you leave today, I cannot offer this to you again." Still unsure about the dress, I put a deposit down, signed the receipt, and they sent me on my way. I had such a terrible feeling in my stomach as I left the store. I should not have felt peer pressured or bullied when purchasing my wedding gown. There was no compassion or understanding from any of the consultants, even when Lucy could tell that I was not in love with the dress. I was just another sale. I ended up getting a different dress at a more reputable bridal boutique, but I was left with quite an expensive bill and months of angst. I truly hope this post will save someone else from making the same mistake. Take your business elsewhere, you will be much happier.

line, Barbette and the staff at Chic Parisien provided exemplary and very personal service. Barbette’s attention to details, confirmation and re-confirmation of sizes and which colors of white to order, and verification of dates was superior. We were very impressed with the professionalism of the head seamstress. When you do make an appointment, ask for Barbette, if you can. MOB.

y wedding and was pressured to purchase a dress I was not 100% in love with since they had to 'Rush' the label to make it. Three days after the 50% deposit was made I just had a feeling that it was not my dress and I called them to tell them to please stop the order and that I would like to choose another design from the same designer so that neither would lose a customer. They refused to work with me, the owner was the most unpleasant woman I've ever had to deal with and was forcing me to keep a wedding dress that was not meant for me (mind you it was a very expensive purchase). After spending the whole day in a panic I called them again to make them understand that I would still purchase a dress from the same designer and their answer was to keep it or dispute it with my CC company. So I had no choice but to call Amex and get a refund. GO TO CHERNAYA, They provide amazing service and you will deal with the kindest people. Don't settle for people that just wants to make profit out of you and rob you from a magical wedding dress experience.

beyond She spent more than the hour appointment with me & never once made me feel as if my budget weren't high enough. I will recommend Chic to anyone looking for the perfect dress & perfect experience everyone

nd outside to see the dresses in different lighting, which was really thoughtful. She brought us champagne after we found THE dress and was genuinely happy for me. They have a wonderful selection of dresses, to the point where it was hard for me to choose (until the very last dress, which was pure magic). Each staff member in the store was lovely to my Mom and I!

e. I'm not sure if the store is under renovations, but the waiting area was very warm, the floors were unfinished and rough looking, and it seemed kind of thrown together. When I was finally seen, the fitting rooms were also not air conditioned and I almost passed out from trying on dresses. While I was trying on dresses, a woman kept coming in and out because her things were in there, which was very confusing. The woman who was helping me to choose dresses kept bringing options that were the opposite of what I described, which was frustrating and time consuming. My friends finally went into the closet with her to choose dresses instead of her. About halfway through the appointment, she announced she had to go "for an appointment" (did mine matter?) and I was handed over to someone who was actually really great, but who wasn't even an employee of the store. He was a friend of a designer having a trunk show at the store that day - and I'm not even sure if he works in the bridal industry! However, he was the shining light of my time there. We had to rush out of there because we had another appointment and we had started so late and so slowly, and nobody even asked me on my way out how it went. I felt like I escaped. For a store that carries higher end brands, I would have expected at least a basic level of service. Very disappointing.

ne I tried on when walking in. Their trunk shows offer amazing deals. The staff is so friendly and super helpful, but most importantly they are HONEST. There is nothing like a dress shop that just blows smoke to get you to buy a dress. I truly felt I found the one when I was here, not only because of how I felt in it, but after hearing the opinion of my sales rep to help out with my hunt, I knew I had found 'the one. During my first fitting I had a mishap, the dress ripped, right in the middle of the chest. I was so scared. And because of this, I gave the shop 4 stars. I gave them two and a half weeks to fix it and during those weeks, I checked in a couple of times. I had to take their word for it that it was going to be perfect and like new again. They told me never to apologize for calling and to call as many times as needed. When I went in for my second fitting the dress was PERFECT. They did exactly what they said they would. Make it like new and like it never happened. The service was excellent, and the alterations were perfection. Don't go anywhere else if you want options and a huge selection.

to cover up, so while they were looking for other dresses I was left in the room almost naked in front of my family. I visited other stores less "classy" and the attention was much better. I wouldn´t recommend it.

n South Florida. I fell in love with a Lazaro gown and found out that there was an upcoming trunk show, so I made an appointment. Not only did I find my perfect dress, but I got to meet Lazaro too!!! I went on a Friday morning (I recommend going during a weekday because I heard that it gets crazy there during the weekend). The team there is wonderful, and offered us champagne each time we came to visit! Alterations were also flawless! I would definitely recommend Chic Parisien to any bride looking for the perfect wedding dress!

-Pushy Sales -- You can't look through any dresses, you show them pictures and they bring you a few. Lucy says trying on any more than 5 dresses is too many! --Ruined my dress shopping experience, haven't been anywhere since. --The dresses I showed them that on theknot says that have, they didn't have. Not any of them! & I showed her 4 that her shop was supposed to have! Most girls dream about wedding dress shopping, and saying "yes to to the dress". When I walked into Chic Parisien I was impressed, they greeted us immediately. Since we were early for our appointment we had to wait, however they brought us champagne! I was so excited for my experience, My sisters and mom were in town just for the occasion!! But here is where my dream experience went sour. We meet our sales associate Lucy and when we told her our budget, she said our dresses start at $3,500 so there won't be many options for you. (if you are wondering, our budget was over $3,500 and when I made an appointment they told me they had plenty of dresses in that range) Now let me tell you, I have a very sarcastic personality and can pretty much take any dig you send my way. But when someone makes you feel that your budget isn't good enough, or tries to push a sale on you, it's not a good feeling. In fact its a TERRIBLE feeling!!! I am in sales, and by making people feel bad about themselves and what they "can" afford or "want" to afford isn't the best way to "seal the deal". My experience was SO terrible 2 months ago, that I haven't step foot in another Bridal Salon, and do not have a dress yet. To be honest I am not looking forward to stepping foot into another Bridal Salon. My recommendation if you want to try this place, is not to have Lucy as your sales associate. I hope no one ever has to go through what I did!!!

eveza. The boutique attendant was so helpful. I told her my price range and style I was looking for and she went to work! They were able to make special alterations to the back of the dress since I wanted it to be lowered and the lining removed to leave just the lace on the back to give it a more see-through look. During my last fitting they fixed a minor detail in minutes and made sure I left with my dress exactly how I wanted it to fit.

entative approached me but it was fine since I had arrived early. My sales representative was Lucy, she asked me what style I had in mind and then proceeded to ask me what my budget was. I said I would like to stay under 4,000 and she immediately proceeded to say " You won't find anything for that price here, do you still want to try on dresses?" I said yes, the budget is negotiable if I find my dream gown. I had gone with my maid of honor and my mom, they both waited outside while Lucy brought in dresses for me to try. I should mention that she brought dresses completely different from what I told her I wanted, but i didn't want to be rude so I proceeded to try them. As I tried the first Monique Lhuillier, she asked me where else had I been to try dresses. I told her the few that I had gone to and she and her response was "Huh, buying a dress from those stores is like going to Mcdonalds or David's Bridal. Mass production in china, very cheap stuff. You won't find anything like that here" I stayed shocked as to her lack of professionalism and etiquette. The dresses I had tried on were either pearl or lilac, so I asked her for ivory or white and she said " We don't carry white dresses here, no good designer makes wedding gowns in white." I felt in the twilight zone. To make the story short, she was very rude to me and my maid of honor and mom. She made it seem like we could not afford the dresses there and when my mom asked her a question about the material, she would give her an attitude and brush her off. If I were a bridezilla, I would have told her something. But I was not going to lower myself to her level. It was a very disappointing experience, the lack of professionalism and respect for a potential client leaves me never wanting to go to your store again. Also, I will make sure that my friends and colleagues in the Wedding Industry (Yes I happen to work for the industry) know about this.

s almost fit perfect but the shop took care of all the alterations and fitted me with the ideal vail. Thank you!

ations done in time. This is the best wedding dress shop in Miami!!!

f my fittings.

ter, as it was difficult to communicate with the seamstress.

t but once Valentina finished the ensemble with the veil and bouquet, I was sold. It was everything I wanted and I felt amazingly beautiful in it. She continued to call me keep me informed every step of the way. Needless to say, the pictures are in and they look amazing!! I would recommend them in a heartbeat.

shop I went to. When I got there, I had a vision of the kind of dress that I wanted, and ended up going with something in a completely different direction. The sales associate really opened my eyes to a style that I hadn't imagined I could pull off. The only problem I ran into was when it was time to negotiate the price. It was a Saturday morning, the dress and veil I selected were quite pricey and the sales associate told me that she could not offer me a discount unless I put a put a 50% non-refundable deposit on the dress that day. She wouldn't let me think about it an get back to her on Monday morning. The pressure I felt to make the decision at that very moment kind of sucked the magic out of the experience. But I LOVED the dress and I knew it was the one so I took the plunge. From there on out, everything was smooth sailing. The alterations were fast and easy once the dress came in, and it was more beautiful than I remembered it being the first day I tried it on. My dress was made by Manuel Mota, full ball gown with tulle. I was amazed at the end of the night how little damage there was to the very delicate tulle on the gown... it held up beautifully!

dressing room and asked a million questions. The lady was helping me did not care about my wedding or the style that I wanted. She insisted that she knew best and that she would bring in 6 dresses for me to try on. She left and came back with 6 dresses two of my style and 5 of hers. She invited some intern in and they told me to get undressed. I am a little shy and don't even like changing in front of my own mother- so now we have a consultant, an intern, my mom, sister, and then my aunt who I barely know (but she suggested the place so she had to go). She kept telling me to hurry up. I was very overwhelmed. I found my dress (the one style dress that I suggested) and was so happy! The consultant was like is this it- ill need you to fill out the paperwork. Before I could even get dressed she was in my face with a clipboard telling me how much I had to pay when I needed to pay and to sign it. Just so you know all this information that she is throwing at me during the greatest and most nervous moment of my life so far is not written down anywhere. I sign it and she shoo's me out to the desk in the front to pay my bill. She never congratulated me, never thanked me- when I left room I never saw her again. The sample size I tried on fit like a glove and I wanted to make sure that they ordered that size for me. I called when I got back from my cruise to check in on the size and I got several different answers every time I called. If this place is so good- shouldn't they have my information on file and be able to just pull it out. Oh wait forgot to tell you the receipt I got- is on a standard invoice sheet from staples. Sketchy to say the least. Come October I get a call to pay a portion of my bill. They had informed me that I could pay as I needed until the dress came in. Dress was ordered in June- to be delivered in January. I could not pay all of it yet and had planned on making a payment in November. They called me every three weeks to tell me about trunk shows- why would I need to go to a trunk show when I have already ordered a dress from you? Thanks for making me feel like my experience was unique. I got a call at the beginning of November saying my dress was in- I was so happy. I let them know that I would be calling in a week to pay off the dress. I called back ready to pay the dress off and get it shipped (I live out of state) and they informed me that my dress was not in and that it should be shipped sometime in January (original ship date)- ok #2 sketchy moment. I called in January to pay the remaining balance and they said that they would call me by the 22nd to let me know status of dress. I did not hear from them so I called- the guy on the phone said that the lady with all the files was not there and he didnt know the status on my dress. He then said she would call me the next day and hung up.

have a dress that is truly unique and fabulous.

on point in all aspect, from the purchase to the altering. Definetly make them one of your bridal store destinations.

were really 5 star!

was willing to work with my busy work schedule.

d the most gorgeous gowns to chose from.

my first fitting, the seamstress only spoke Spanish. Lucky for us, my best friend spoke Spanish and was able to tell her what we wanted, but it was quite frustrating. After telling someone our issues, they didn't seem to care too much. I decided I wanted a different dress as after my first fitting I really was unhappy with it. I called Chic Parisian to find out if they had 2 other dresses I was interested in. She was able to do a full exchange for me and I was so happy. From then on, I had wonderful service.

to my appointment and had not found a dress that “had to be mine.” I went with a small group of family except for my mother who was out of the country. I knew immediately when I tried on my dress and my family could not agree with me more. As I wanted to ensure that my mother felt a part of the process, I called the boutique to ask if they would help me do so. The staff was more than willing for me to come back a month later with my mother and 2 sisters to “try” on dresses. My salesperson was not available, but she had pulled 4 dresses of different styles out for me to try on for my mom, with the last dress being mine. They really dressed up my dress with the veil and jewelry to give my mom the full effect. When I asked my mother if she liked the dress, she was hesitant b/c she didn’t want to influence me but she did agree that it was beautiful and at that point I revealed to her that this was dress that I had purchased. She could not hold back the tears and I am sure that many of the staff members had some as well. What impressed me with this example was that the store didn’t have to do what they did for my mother and I, knowing that I was going to end in another sale. They helped me surprise my mother and also gave me the gown of my dreams and for that, I will be eternally grateful.

ures and we spoke about my budget. Before I even went to the store, I called ahead and asked if they had dresses in my price range and was told "absolutely". When I finally found the dress of my dreams, they brought us champagne and rolled out the red carpet. Then Lucy told me I would have to spend 3,900 on the dress and veil (not including taxes!!). My family was shocked as was I. I had been reminding Lucy of my 3,000 budget on every dress she pulled. Immediately Lucy, the charming sales associate, turned into Lucy the pushy, rude, car salesman. Me: "Lucy,this is just too high. My budget was 3,000" Lucy: "This is a 6,000 dress which I got down to 3,400!! This is a DEAL!" Me: "Ok. But again my original budget was 3,000 for a dress." Lucy: "Well what did you expect! I mean did you think alterations and a veil would be FREE???" Me/Family: "Well this is our first experience doing all this and we didn't know alterations and a veil would be almost 900 more." Lucy: "Well we just don't carry dresses that are $3,000. That's just a weird number for a budget." She continued to tell us that this was a deal and that she would only be able to do this today, that the dress would certainly be gone by tomorrow. It was a horrible feeling, especially to be doing this all still standing in the dress of my dreams while awkwardly holding champagne. We asked her to give us a moment and instead she was flinging the dresses off the hangers and out of the room. I don't think she could have gotten me out of the dress any faster. When she heard that my family and friends were encouraging me to just walk away she said "3,700 but that's only if you do it right now!!" The more she pushed, the more uncomfortable I became. In the end, I left the store very unhappy. I was terrified that all my dress shopping experiences would be like this. However, I had a second appointment scheduled that day at J Del Olmo (only 3 minutes from Chic Parisien). From the moment I walked in to J Del Olmo, it was a completely different experience. My sales consultant was very sweet. She didn't pressure me at all. She let me try on the dress, told us a little information about it and then walked away so I could have a moment with my family and friends. It was by the third dress that I knew I had found THE ONE. Overall, J Del Olmo worked with me on my price. I told them 3,000 when I walked in the door and I spent 2,200!! The service was excellent and I am so glad I didn't cave to the pressures of Chic Parisien. My advice to future shoppers, skip Chic Parisien and visit the bridal shops on the Miracle Mile.

head seamstress, can be a bit snobby. Its a pretty small store so the selection is lacking.

oose from. Lucy helped with several choices, after she gathered the pertinent information needed to fit the venue. The last dress I tried on was the winner - a Monique Lhuillier original from the trunk show being held there that week. It was stunning and the whole experience was so much fun. Thanks to everyone involved!

was doing me a favor. She also insulted my maid of honor directly by touting her store vs. where she got her dress which was immature and unncessary. THese consultants make commissions on sales and I wish I had went somehwhere else and given someone pleasant the business. Also, none of the tailors speak english which made the alteration process frusturating.