Carter (our DJ) was excellent in both pre-wedding service and during-wedding adaptability. He was flexible, competent, and helpful. We appreciate all of the pre-wedding check-ins f...rom Complete, and the structure it gave us to help organize the wedding in such a way as led us to not be concerned or worried on the day itself. Complete's online timeline planning tool was a boon to our process, and we referenced it over and over again as we attempted to wrangle our plans into shape. Substantially improved the process from what we feared it might be, and was beautifully organized in a way that actively helped us plan for both knowns and unknowns. The ability to edit and alter the order of things was intuitive and helpful, and being able to add notes was a game-changer.
Though Carter was known to us as a friend even before the wedding, we would not downplay any failures or gaffes. He managed the sound system well, kept up with our own failures on time, and was not thrown by any issues that arose. We have had over a dozen different guests explicitly mention how well DJ'd our reception was, how excellent the music selection was, how greatly they enjoyed the order with which the structure of things was handled, and how much they appreciated the clarity and command our DJ had over the event.
Carter also did a fantastic job of regularly checking in with us over the course of the reception, and did an equally fantastic job of making sure to stick to the requested songs while occasionally branching out/mixing in songs we had not mentioned that still fit the vibe and energy of the room perfectly.
We have genuinely no complaints. We guarantee that if we had, we would make them clear. Our friendship with Carter does not impact or substantially alter our satisfaction with the quality of both his work, and Complete's impressive competence in the process. After our experience with the DJ service, we genuinely wish now that we had planned our wedding with more of Complete's resources, such as photographers and videographers. Unmatched professionalism, and while we're confident we will never have another wedding of our own to plan, we have many friends beginning this process to whom we will excitedly recommend Complete.