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6/04/24
My wine experience started in 2014, when I left a small winery in california and they had a small case of chianti for 3.99 as we were leaving the place. Since then I have not found a wine as satisfying as that. Today, I did. I read the exper...
iences here with wine club, and seems like there is some opportunity there. However, the quality of wine and even food, it is the closest I've had to the experience that I still chase. Thank you!
3/08/24
We're not wine experts or real drinkers but wanted to experience the wineries here in Fredericksburg and our first experience was luckily with Paige. Such a lovely young woman, young professional. She set the customer service bar high for the r...
est of our trip. She made us feel like we were VIPs in an exclusive arena. She gave us the benefit of her knowledge about wines as well as local activities and nice spots to try. Our encounter with her was just lovely and the wine was good too.
1/29/24
The staff here is amazing. Wine intellectuals, they actually instructed me on a few things I didn’t know. Overall more than a well balanced atmosphere with a good staff for presentation.
4/13/24
Had to put a merchant void on my card because no one would ever pick up the phone to cancel my wine club. Over six months and two emails and countless calls and voicemails later, no one would ever return my inquiries. Had to also dispute the ch...
arges as well.
5/28/24
My husband and I used to love this tasting room, so much so we signed up to be members so we would receive bottles of wine throughout the year and be able to attend their member events. We paid for this membership! After months of being charged...
repeatedly, not receiving any wine, and several attempts to get in touch with no success we decided to reach out on their instagram, which seemed to be active. I left a comment and question, they deleted it. So I private messaged them saying we wanted to cancel due to the above reasons and that my comment had been deleted!! We finally got in touch and thought the issue had been resolved. Here we are May 2024 (roughly a year from when we originally signed up) and we were charged 3 more times!! Again, we will be reaching out to see why they still have our card info and what we can do to make this stop. This has been incredibly frustrating.
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