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Cuisine America Reviews
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Reviewed On 6/07/2020 by Mike S
Cuisine America is a godsend! We were so lucky to have Mary and her team be part of our most special day. We had a buffet style wedding, and we were so glad we did. From our first tasting to the wedding reception, Mary and her team were profess...
ional, experienced, and well-organized. They were so accepting of us as an LGBT couple. Their hard work translated to an event and a food menu and service that we will never forget.
Food was a BIG priority for our wedding, and Cuisine America BROUGHT IT ALL! Mary is flexible and helpful with our requests. She was so accommodating to even create a ethnic dish for our menu. The food was delicious, memorable, and satisfying. Their steak is the best wedding steak we’ve ever had! Her crew is professional and organized. All of the guests were so happy. Compliments kept coming even after the wedding. In addition to food, Mary has accumulated an amazing inventory of wedding decorations that will be available to your venue. Mary helps you make your vision for your reception happen. She plans meticulously, and executes them well. Cleaning up was a breeze too. We highly recommend Cuisine America. She and her team are well sought out, and they will not disappoint!
Reviewed On 6/04/2020 by Breanne S
Mary Catherine, her husband, and the staff at Cuisine America are outstanding. They are well versed when it comes to wedding catering and are willing to work with you to make your dream menu a reality. The food was outstanding! All of our guest...
s raved about the food and how amazing the menu was. Cuisine America also has a lot of decor items that are available to their clients which was a huge selling point for us. They brought things in, set them up and took them down. It was such an easy process and saved us money. I highly recommend you consider Cuisine America for your wedding needs.
Reviewed On 4/24/2020 by Jessica G
For those of you planning a wedding during these unprecedented times, make your life easier and book with Cuisine America! While my fiancé and I have had to make the decision to postpone our wedding day, Mary Catherine and team have made cateri...
ng the least of our worries. We live out of state and their team has been so accommodating in answering our questions via phone/email and coordinating with our schedule for tastings and planning. You can count on Cuisine America for amazing food, fantastic service, and a willingness to help make your day exactly as you envision it!
Reviewed On 2/29/2020 by taylor p
Cuisine America catered my wedding last weekend and i do not have enough words to express my gratitude for all of Mary Catherine and Jamie's help over the past few months. They helped us with everything from food to timeline of the day and made...
sure everything ran smoothly. Truthfully I was thinking "eh how good can the food be for any kind of banquet/wedding food" but that is not true for cuisine America. All of my guests were also telling me it was simply the best food they'd ever had! We had buffet style steak and chicken and my steak was cooked so perfectly medium I was shocked! They answered all of my big and small questions Over the months and made sure all of my guests with celiac disease, dairy allergies, and vegan preferences were taken care of. I also got a couple nice trays of leftovers that we've been eating over the past week. Thank you so much for everything Cuisine America!!
Reviewed On 2/19/2020 by Heather M
Cuisine America was so wonderful to work with! I was planning a wedding while living out of state, but they FaceTimed me with my mother to pick out plates and utensils, met with me the week of the wedding to select decor that we used and were S...
O helpful with different decor ideas. The food was great and every guest raves about the steak! We cannot thank Cuisine America for making our dinner so great!
Reviewed On 2/13/2020 by Hannah C
Everyone needs to use Cuisine America for their wedding or event. MC was great to work with and they put my mind at ease for our whole wedding. We had the taco bar at our wedding and it was incredible. When we asked our friends and family how t...
he wedding went, they always mentioned how good the food was.
The BEST part of using Cuisine America is all of the decorations that you could use, like table numbers, card boxes, candle votives, and signs. First, it saved me a lot of money not having to buy a million little things I will only use once. They have a TON of options. But most importantly it saved me so much stress. I didn’t have to worry about getting all of the decorations to the venue or running around/ ordering the little things. They came and set the decorations up and broke it all down at the end of the night. They were a HUGE part of me feeling stress free on my wedding day.
I had so many friends say that they wished they had gone with or known about this company for their own weddings. Cuisine America is what every bride should have on their wedding day. We couldn’t be more happy with the communications, the decorating, and how the day went.
Reviewed On 2/09/2020 by Chrissie A
Mary Catherine and her crew were great. As someone who works in the restaurant industry, the food on my wedding day was extremely important to me. While they can drag a bit on communication, the food tasted great! My family and friends are stil...
l talking about how great the food was. It's not often you find the meat at a meat carving station cooked perfectly. She has everything you can rent from dinnerware to linen to additional decor items.
Reviewed On 1/31/2020 by Chloe E
We booked Cuisine America for our September 2019 wedding and we couldn't have asked for a better caterer. Mary and her team/family were very helpful throughout the whole process and everything came out perfect! The food was amazing (raving revi...
ews from guests) and we were able to borrow a lot of decorations FREE of cost. Would definitely recommend them for any future event, we will be using them again!
Reviewed On 1/15/2020 by Debbie O
Horrible! My daughter contacted them in July, 2019 for her September, 2020 wedding. Her date was open, so I immediately put down the deposit to hold it. January, 2020, my daughter wanted to schedule a tasting and/or meet up with Mary
ine. It took two unanswered emails and finally a phone call to find out that they double booked her date and is unable to cater her wedding. It is completely unacceptable that they knew they double booked and didn't reach out to let her know. I don't care of good the food might be, I'd never deal with a company with such poor character and terrible customer service!!
Reviewed On 12/27/2019 by Vincia J
Cuisine America was truly heaven sent! I can’t say enough good about this family run business! It was listed as one of the preferred/ recommended vendors from our wedding venue The Haight and we quickly found out why! The food was great, and...
the customer service was even better! Mary helped us with everything from the menu to even decor due to their amazing collection they let us borrow from. Our guest as a result loved both. They were very helpful as and accommodating from beginning to end, truly living up to there word when they said”just let us know what you want and we can make it”! The staff at the wedding was great as well, and extremely attentive! They even saved us some yummy appetizers to eat since we took pictures during cocktail hour. I’d also like to add that I would live off of there mashed potatoes if I could!
Thank you Cuisine America, I don’t know how we could’ve done it without you!
Reviewed On 10/22/2019 by Jessica K
My husband and I cannot say enough good things about Cuisine America. Mary Catherine is beyond responsive via e-mail and made planning the meal for our wedding super easy! The food was amazing, and we received compliments from so many of our we...
dding guests that the food was the best they've had at any wedding. On top of that, Cuisine America is so affordable and offer sooooo many food choices it was amazing. The extra bonus is that you can rent (for free) a bunch of random decor items for the wedding and they had an amazing selection.
Reviewed On 10/21/2019 by Meghan V
Cuisine America did a fantastic job! Mary Catherine is considerate, helpful, and responsive. They were very mindful of dietary restrictions and went the extra mile to accommodate. The food was delicious and we received many compliments from our...
guests. We were also able to borrow many of our decor items from Cuisine America, which was a budget saver!
Reviewed On 10/14/2019 by Jennifer M
From the moment we had our taste test with Cuisine America we knew they were the caterers for us! All their food was delicious we had a hard time narrowing our menu down! We loved it all! Mary was so helpful finding us rose gold plates and cups...
to match our theme and even giving us advice for the day of. I highly recommend them especially because all their decor is free if you go with them to cater your wedding. FREE! We saved so much money on decor. They provided us with signs, lanterns with fairy lights, vintage books we used as centerpieces! They have such a variety to choose from!
Reviewed On 10/12/2019 by Kimberly F
Working with Mary Catharine was fantastic. We didn't have a Wedding Planner, so with the wisdom of many years of experience, MC advised us and every bit of advice she gave turned out to be exactly right.
Most importantly the food from Cuisine ...
America was delicious. We did an Herbed Rice Stuffed Chicken, with Oven Potatoes and Julienne Veggies. Our guests cleaned their plates! A good sign that they were enjoying their food! We had many compliments! It was all gluten-free which mattered to myself and 20+ of our guests. I thought the servings were hearty and satisfying. I wish we had ordered hot appetizers through her too, but we were staying within a budget, so we brought our own veggies and hummus.
MC took care of a number of venue mishaps so smoothly that we never knew about them until the week after when we reviewed things with her and I mentioned a problem I ran into with the venue's onsite person. Thankfully, MC handled power outages, a non-working refrigerator, and an out-of-order kitchen so efficiently, we never knew what she was running into. She made sure the day was as stress free as she could make it. Her staff was so professional and quick to serve, we never wanted for anything. Water was always being refilled, plates removed, everything moved flawlessly. Really amazing as I think about it!
The decorations they brought for us to use were just the extra touches we needed! They are generous in trying to give extra in everything they do for you!
MC worked within our budget without trying to get us to spend more, and even came up with some suggestions on where we could save. I don't know that we would use the same venue, but we would definitely choose MC as our caterer! She thought of everything, helped us in so many ways, and delivered a 5 star meal!
Reviewed On 10/06/2019 by Katie D
We had an incredible experience working with Cuisine America. Mary Catherine is extremely knowledgable and well-versed in all things that need to go into making sure your wedding day runs smoothly and perfectly. The service they provided was im...
peccable from helping to set up the room, providing decorations, keeping the night on schedule, and providing quick food service. The food was incredible, which was echoed by many guests throughout the night. You will not find a catering company that provides better service at their price point, or even higher prices, than Cuisine America.
Reviewed On 9/06/2019 by Shawn T
Our guests could not stop raving about the amazing food Cuisine America catered for us! Jamie and her team took great care of us and even with the crazy butterflies going on in my stomach throughout the evening I was able to eat every bite on m...
y plate! Mary was very easy to work with throughout the planning process and made sure everything we requested was taken care of! Reminder to couples: Don't forget to include yourselves in the guest count! We realized it last minute and Cuisine America was happy to accommodate two extra place settings for us! We will highly recommend Cuisine America to our friends and family and all other couples tying the knot in the future!
Reviewed On 7/01/2019 by Christina H
Working with Mary Catherine and the staff at Cuisine America was amazing! The food is out of this world, and we received endless compliments from our guests. Mary Catherine helped us personalize every detail, and went above and beyond to make o...
ur meal perfect. She accommodated all special dietary requests and helped us choose selections that would appeal to everyone. They hosted us for multiple tastings, offered us use of their numerous decor options, and made sure each table looked impeccable for our reception! The wait staff was very attentive, incredibly polite, and worked quickly to take care of all of our guests throughout the entire evening. We are so glad to have Mary Catherine, Jim, and staff ensure that our dinner was flawless, and that our guests were well fed!
Reviewed On 6/24/2019 by Margaret A
Mary Catherine is the BEST! When it came down to it, I was in between two venues but regardless, I was going to go with Cuisine America as the caterer.
Mary Catherine is on top of it! She is VERY responsive and organized. She provides revised...
quotes right away and keeps track of my notes. Mary Catherine is simply the best.
Everybody was happy with the food. My friends told me that my wedding was easily the wedding with the best food. On top of that, Mary Catherine lends her brides decoration for FREE which instantaneously saves you money that you would have spent on trinkets that you would buy in bulk and realistically only use once.
I was lucky enough to have a "first reveal" where I got to see the dining hall before everybody else and needless to say, I was FLOORED. I cannot explain how it felt to see your dreams and vision come to life. Mary Catherine delivered the vision that I had with the dining arrangement and surprised me with the coffee and sweets table. I am so HAPPY and proud of how our wedding ended up looking.
I can go on and on about this but it'll all come down to one thing-- you cannot go wrong with Cuisine America. Mary Catherine is the best. (Also, they have the cutest vintage china!!!) Please, please, please do yourself a favor and contact them. Save yourself the hassle and reach out. You cannot go wrong with Cuisine America. I highly recommend them.
Reviewed On 5/24/2019 by Morgan B
Mary Catherine has a huge selection of items you can borrow for decor for free! She is so helpful in helping you choose decor, as well as food for the wedding. We had tacos and everyone raved about the food! Very reasonable prices for what you...
Reviewed On 5/21/2019 by Genaveve L
Working with Cuisine America was one of the best decisions we made while planning our wedding. Mary Catherine and her family are extremely knowledgeable in their industry and consistently exceeded our expectations. They are an expert at their c...
raft with their food always blowing us away at tastings and we received so many compliments on the food at our wedding. They are very accommodating and even can work with outside parties if you wanted to use another vendor for late night food or dessert.
On top of their amazing food, they also provide many decor options that you can rent. All of our decor options came from them which was nice since they do all the setup and cleanup of these items and you avoid having to buy these items for a one-time use!
I cannot recommend Cuisine America enough, I will always recommend them to any friends and family.
Reviewed On 3/19/2019 by Josephine B
Oh my gosh the food was so good at the wedding everyone kept stopping me to tell me how delicious it was and we were so happy we took leftovers. Not only are they the best value in the area but they are wonderful and kind people to deal with th...
at truly help with arranging everything and will even offer you complimentary items for the wedding day instead of having to buy all this decorations and centerpieces!!! You will not be disappointed!!!
Reviewed On 2/12/2019 by Melissa M
I am not able to review their catering yet, however I am able to recommend them just based on their genuine customer service. Mary Catherine went out of her way to contact me about other brides having interest in signing for my August 2nd, 2019...
wedding date. MC & I had only been discussing different menu options and taste testings, not having a quote even drawn up yet. I'm so relived and happy with her level of commitment to 'first come first serve' policies. I quickly requested a quote and reserved my date with a deposit and can not wait to see what Cuisine America has planned for our big day! I can already tell this is the type of company to go above and beyond for their clients, including an entire room of decor they will bring, set up, and take down at no extra charge! Talk about AMAZING.
Reviewed On 2/08/2019 by Elizabeth G
Had everything in line to have her cater for us except for a signature on a contract. Rescheduled tasting twice and finally booked the wedding date full without the (verbally) promised first right of refusal. Will waste your time for money. Don...
't count on her good charm.
Reviewed On 1/07/2019 by Devyn D
We booked with Mary right after we found our venue! Everyone at our wedding couldn't stop talking about how amazing the food was! I'm a vegetarian, so I wasn't able to try our beef & chicken options which left me a little nervous. This turned o...
ut to be no problem at all after literally everyone loved everything on their plates. No one left the dinner table hungry or unsatisfied.
Reviewed On 12/14/2018 by Jazmin S
The first time I met with Mary, I knew we had to book. She had so much knowledge and information about what we should be considering, not only about food but just space planning in the venue. Things that had not even crossed my mind. The food w...
as FANTASTIC! I wish I had gotten to try my appetizers because I was taking pictures, and I regret not having more potatoes/food because it was so delicious!!!! Two months later and people are still raving and craving the food! Mary saved me, literally, the Tuesday before she let me know that 10 ppl per table as the venue set up was just too many. She recommend 8- well I had my table assignments done......so thanks to her I was able to rearrange and make it work, but it would’ve been chaos the day off if no one had mentioned that 10 people would not fit!!!!! Not only that but she also provided napkins on short notice when my vendor informed me she had not ordered them. So aside from the food- she was on top of EVERYTHING!!! Everyone needs a Mary in their life to help ease the stress, know that this are handled and if they are not Mary will handle it!! Again the food is incredible and my family is already waiting for me to get pregnant just so they can have cuisine America cater my baby shower 🤣🤣🤣 you cannot go wrong!!!!! Book them, she was the only vendor I met with and so happy it felt right and we booked right away!
Reviewed On 10/08/2018 by samantha v
Cuisine America goes above and beyond with their catering. Their food is so amazing, they have many props to borrow, and Mary made sure that I had a drink in my hand the entire night of my wedding to stay hydrated. During the buffet they served...
my husband and I at our seats so we didnt need to get up and they took care of us the entire night. I have never seen this before at a wedding where people were SO taken care of. We felt better than we do when we visit restaurants. Their service stood out so much to us at our wedding that my husband and I made several comments to eachother about how great their service was. We highly highly recommend! Also Mary is one of the nicest people we have ever met.
Reviewed On 8/06/2018 by Lauren G
Mary Catherine was amazing to work with. I was able to borrow so many decorations for my big day!! In addition, the food was amazing!! I highly recommend Cuisine America
Reviewed On 12/03/2017 by Kristen C
CA was a preferred vendor for my venue. Mary Catherine was great to work with and was always very helpful. The food was hot, and tasted great (a pretty great accomplishment being that our venue only had a prep kitchen). CA definitely knows h...
ow to run a wedding efficiently. They also have a warehouse full of decorations/signs that you can rent from her for free, and we found this extremely helpful. Except for a slight misunderstanding regarding our centerpiece planks and that CA could have have any that were left at the end of the night, but were being collected by CA prior to my guests being able to first get the chance to take them home - our night went well.
Reviewed On 12/02/2017 by Deb G
Aside from searching for a venue, searching for a caterer was the most daunting task for our wedding. Luckily, Cuisine America is one of the preferred vendors at our venue and we are so fortunate we went with them. First, the food was AMAZING....
We did family style and our guests were thrilled with the variety and the flavor of everything. Mary Catherine and Jim were incredibly accommodating and helped tailor a menu to fit our theme: craft beer. They helped us with suggestions and were great taking our requests. We even got to take our leftovers home and we're still enjoying them and they're still amazing! Mary Catherine and Jim are very thorough and want to ensure that the menu is perfect so we had multiple tastings until everything was exactly how we wanted it.
Not only are these lovely people to work with, the food is incredible, the value is incredible, they have decor they allow you to borrow for free.
Thank you Cuisine America for making our wedding the best it could be!!
Reviewed On 10/26/2017 by Shawnna B
My husband and I hired Cuisine America as our caterer for our September 2017 wedding. I cannot say enough good things about the service they provided and the execution of the food for our wedding day. Mary Catherine is fantastic not only becaus...
e of the caterer aspect, but because she has a room full of decor that she allows her couples to use for their wedding day free of charge. She was more than willing to work within our budget and was so patient with us when we were trying to plan the wedding from out-of-state. Her husband, Jim, takes care of the food preparation and he does a great job. He was even willing to sit down with us and tweaked the alfredo sauce to our liking. Our guests complimented the food during and after the wedding. We did a buffet style dinner with 150 guests and it took no longer than 15 minutes for all of our guests to have a plate full of food, which was great. We requested to take the leftover food home with us and they boxed everything up for us to take which was much appreciated! Thank-you Cuisine America for everything you did to make our wedding day so perfect, we cannot thank-you enough for your amazing food, service, and decor. I highly recommend their services!!
Reviewed On 10/06/2017 by Stephanie C
Mary Catherine is beyond phenomenal. She and her staff will go above and beyond. She truly cares about your well being because she's not just out to make money, she wants to do what is best for her clients. She offers a lot of additional produc...
ts for free and the food was amazing. We had a buffet wedding (bride and groom were the only ones served) and the food was still amazing. Out of all my vendors she was also the easiest to work with and they also have great prices! We would book them to cater another event in a heart beat.
Reviewed On 8/09/2017 by Lance B
The food provided by this vendor was delicious and they gave a decent price. We got a lot of compliments on the food at our wedding. Mary Catherine went above and beyond, such as providing extra tastings to make sure we got what we wanted and s...
he also helped provide decorations for our special day. The only complaint we have is they did not serve the meal we asked for because they left off ingredients that we wanted on the chicken dish. Overall, they provided a great service and I would recommend them.
Reviewed On 7/05/2017 by Tayler A
Amazing!! We received so many complements on the service and quality of the food! Many said it was the best wedding food they ever had!!! We had appetizers passed and a buffet line with a carving station and it was amazing. The food quality was...
fantastic and the flavors were out of this world. We will defiantly be using them in the future for any other parties we need catered.
Reviewed On 7/03/2017 by Erin R
Best wedding food our guests have ever had! All night long my husband and I got compliments on the food, and they are affordable! Cuisine America was half the cost of another vendor we were thinking about working with and we passed appetizers, ...
a plated dinner and late night snack! Mary Catherine and her husband were a pleasure to work with! They made it very easy to schedule a private tasting around my tough work schedule and they have a ton of décor available to use! Would recommend Cuisine America to everyone –no better value for the quality of their food and prices!
Reviewed On 5/31/2017 by Morgan P
Mary Catherine was such a delight to work with! She always went above and beyond to help achieve our vintage inspired vision. The food was delicious and they even packed up all the left overs from the family-style dishes for us to use at our fa...
mily gathering the next day. We were able to use some beautiful decor pieces of hers as well for no additional charge which was the icing on the cake!
Reviewed On 5/18/2017 by Dani W
If you are looking for delicious and affordable food, go with Cuisine America! Our food was even better the day of the wedding than at the two tastings we did with them. We got married at The Haight, and I am so glad that we chose Cuisine Ameri...
ca as they are so familiar with the venue. Mary Catherine also has a ton of signs and decorations that she generously offered us access to. They did a fantastic job!
Reviewed On 11/14/2016 by Anneliese B
So many good things! Mary Catherine was excellent with communication and accommodating planning for my now husband and I even though we had tough schedules. Cuisine America also had a group tasting event which was so fun to see how they do thei...
r food presentation and you could try all of their delicious food. The event itself did not disappoint! The service was excellent we had appetizers and a buffet for dinner and we received so many compliments on the food. This caterer also has competitive prices for how excellent their food and services were. I would definitely recommend them!
Reviewed On 9/16/2016 by Valery N
I can not comment on the food from cuisine America as we did not order any. We hired to Cuisine America to be the waitstaff for our wedding and we rented our dishes from them. I was not a fan of Mary Catherine. I spoke to her a couple months ...
on the phone before my husband hired her. She's very intense. I just wanted a quote on waitstaff for the wedding and our conversation turned into an hour-long talk about dishware and wedding logistics as well. We did food trucks for our wedding so that's why we only needed a waitstaff. But on the phone Mary kept making me feel as if the food trucks weren't a good idea and weren't practical and kept asking me why I didn't hire a traditional catering company like hers. I just thought it was a little rude and I breathed a huge sigh of relief when I finally got off the phone with her. She imposed a delivery charge on us for the dishware even though her wait staff were already coming out to our venue to serve so I didn't really understand the delivery charge. And she insisted that her waitstaff needed 2 1/2 hours to set up the dishes in the reception area which seemed like an unnecessary amount of time to complete the task with 3 people. What upset me the most though is that I emailed her before the wedding and told her that my 80-year-old grandma would be at the wedding and that we expected the waitstaff to serve her all her food and drinks to her table because she cannot walk well and that was very important to us. She didn't respond to this email. At the wedding two of her servers introduced themselves to me and the groom at the start of the dinner and told us that whatever we needed during the dinner that they would bring to us and that they would be here for us. Little to say we never saw them again during the dinner. Also during this time I reminded them that my grandmother needed her food and drinks brought to her to which one of her servers told me that they could absolutely not touch any of the food and that they would not be able to serve my grandmother any food. I was pretty furious but all I said was OK because it was during the wedding dinner and I wasn't going to argue about it then at the dinner. But my groom and I could not believe that the servers we hired told us that they could not serve the food to one person who wasn't able to walk well. Would never ever hire them again.
Reviewed On 8/17/2016 by Kellee C
Cuisine America was great to work with! My fiance and I are from Austin, TX and got married in Warrenville, IL. We wanted to bring some Texas flair with us for our wedding, and Cuisine America was able to help us with that by making some awesom...
e BBQ for our wedding! They were able to customize the sauces to the flavor we preferred. They also let us borrow things from their warehouse of goodies (jars, etc.). Overall they were easy to work with and very accommodating, I would highly recommend them to any bride!
Reviewed On 10/20/2015 by Shay G
Mary Catherine and her staff are INCREDIBLE! We got married in Illinois but currently live in Colorado. She made planning the wedding from afar very easy, and was flexible with our schedule. The food was incredible, Mary Catherine worked within...
our needs (we had a lot of vegans), and made special dishes based on our preferences. The service was perfect - all of the staff were very friendly and professional. We had 170 guests at our wedding and heard multiple times that it was the best food they have had at a wedding. THANK YOU to Mary Catherine and her team for making our day so stress-free and special!
Reviewed On 10/14/2014 by Annie Z
I partially blame myself. When I first met the owner and primary contact Mary Catherine she was so intense I considered a good trait. That she would bring that enthusiasm to our wedding day... well she did, during slightly inappropriate times. ...
Nothing horrible, but I felt semi unprofessional. That being said, food great, like AMAZING great, only topped by price.
Reviewed On 10/22/2013 by Heather J
The food for our wedding by Cuisine America was amazing, however we were very, very disappointed to find that we had not one tray of food left over. We ordered and paid for 110 people and only had about 95 guests actually attending the wedding,...
leaving at least 15 full plates of food. We all knew there was no way every piece of food was consumed, and the staff at our venue also told us that there was, in fact, food left over, however Cuisine America's staff did not leave it for us. The venue staff recommended this vendor, but in the end, they were shocked by what happened.
I emailed Mary Catherine the next day to resolve this issue, and she replied, "I did not type into the event outline that you would want to keep the leftovers, so my staff followed our normal policy, which is to return them to our catering kitchen and cool them properly. If you want to come to our kitchen and pick up the leftovers from your reception, you can certainly have them....... We donate all unwanted leftovers to 3 organizations": Wayside Center (ministers to homeless people), Community Crisis Center (battered women and children), and Ecker Center for Mental Health."
Now, that's all fine and good, I have nothing against donating to a good cause, HAD WE KNOWN THAT THIS WOULD HAPPEN. Mary insisted that there would be a TON of food and told us we would be able to keep our leftovers, which is exactly why we ordered so much extra. I even told her that before the wedding day, which is why I don't understand why she never informed us of this "policy." None of the staff from Cuisine America told us about it, and as the Bride, I didn't even see them leave. As my now Husband and I left the venue we asked to take the food, and they told us there wasn't any.
We were at the airport leaving for our Honeymoon when we received her email response, so there was no way we could even try to claim this food. I emailed Mary back and she never responded. In the end, this issue was never resolved. We lost money and food, and I will not be using them again.
Reviewed On 7/11/2013 by Melissa S
Because we were having an outdoor wedding at an ala cart venue there was no one there to decorate. Our rentals vendor recommended CA and Mary Catherine because they had good food and would decorate and handle all the details, and Mary Catherine...
would personally make sure things were perfect.
During our initial phone discussion I explained that my biggest fear was that I, or a family member or my bridal party would be spending the afternoon of the wedding decorating and would have to clean up afterward. Mary Catherine and I discussed what decorations I was providing, and she told me explicitly that she and her staff would set all of them out. The person who recommended them told me on several occasions throughout planning that they would have no problem doing decorations. I even met with Mary Catherine in person and she reiterated that she would handle them and I should not worry.
Once I sent in the deposit, I stopped hearing from them. I had to email her twice to see if they even got the deposit in the first place. Then I emailed her again two weeks before the wedding with our final head count and looking for some reassurance on the decorating front. A week went by and I didn’t hear from her, so my husband called her (and I wonder if he hadn’t would they have even showed up for the wedding? You’d think they would want to know the final count...). And this is when I found out that she does not check her email. Once he had her on the phone my husband said it was difficult to communicate with her. I know how busy they are, so I chalked it up to that.
But then the day of the wedding came and my husband headed over to the venue to see how things were going, but no one was there yet. He waited around and eventually one staff member strolled in. He helped her carry linens and catering items from her car, then went and got the decorations (favors, plate chargers, escort card, etc). He gave her the single page, very simple and easy to follow directions I had printed out for the staff to help them with decorating. The directions detailed where to put the favors, plate chargers, programs, guest book, etc. The staff member called Mary Catherine and then handed the phone to my husband. Mary Catherine asked him why he was having her staff member decorate our wedding. Really. My biggest fear had come true.
So he helped the staff member decorate on a humid 85 degree day. Mary Catherine finally showed up as guests were arriving and my husband was still decorating at that point. By the time the ceremony started he was shaking from dehydration and hunger, and was sweating through his tuxedo. If I had known this was happening, I would have gone down there myself and set things straight. I feel lied to and disappointed. It still makes me very angry when I think of how stressful it was for my husband.
My husband didn’t demand an explanation like I would have done. To make matters worse, during dinner a staff member came to collect my plate and told me this: “I would rather be on a beach than be at this wedding”. I was so insulted. My problem with this company is the lack of communication and the big let down over something the owner promised to me many times. I’ve read reviews of CA before and most are great but the complaint I’ve seen multiple times is they're bad at communicating. Unfortunately their disappointing service and lack of communication skills overshadowed how good their food is.
Reviewed On 7/20/2012 by Ryan H
We were looking for an affordable vendor, but didn't want to skimp on quality. We had looked into a variety of area caterers, but the price usually scared us away. From our first taste testing with Cuisine America we knew we were in excellent h...
ands. The Husband and Wife duo worked to find out what we were looking for and unlike many other catering organizations, they were willing to learn and work within your budget. For our meal we worked with the caterer to create a dish that wasn't on the menu (Dragonfire Chicken...HIGHLY recommended if you like a little kick in your dish).
Cuisine America took care of many of our little details and during the day of it was great not having to worry about the little details. The set-up was beautiful, the food was amazing, and the cost was affordable. If you are looking for a caterer who is flexible, affordable, and tasty you should definitely look into Cuisine America.
Reviewed On 9/03/2010 by Megan W
Mary Cathrine was the best person to work with I would recomend her and her staff to anyone!!! The food was perfect and really hot. We had so many complements on everything. I really loved the ice cream bar they provided. She worked well wi...
th our budget not leaving any main details out but wanted to be accomadating to our needs