DeWitt Planning

We had a luxury wedding in Park City and I wish we forfeited our contract with Jess and went with someone else. I'd hate for another bride to have a once in alifetime event and go through what we did. First, I'll say there were things that went right. Our decor was mostly as it should be. She made sure we were fed and she helped take everything out of the venue the night of. With that being said, she showed up in corduroy shorts to a black tie affair. So many guests and family members were asking who the person in shorts was. She had no idea who I was and mistook me for my bridesmaid. We've met 4 times and she had no idea who I was. And she was rude to some of my bridesmaids as well. She popped my bottle of Vueve for our champagne tower and poured it herself. We went to go do the champagne tower to find our champagne was already poured. She was extremely late to get to our venue and when problems with chairs for ceremony seating came up she was not only not there but wasn't answering her phone and my now Husband had to be there at the venue calling me while I got my make up done trying to fix it all. She did not look at my final documents of the seating chart so my family was seated in the back of the room for dinner and the sequencing was wrong for the ceremony. It wasn't a huge deal but all encompassing she had no idea what was happening. Mid dinner she decided she didn't like my timeline with how I had a first dance, speeches, then family dances so she decided to tell the DJ without speaking to my Husband and I that it was being changed. We had to go on stage and have a debate about the timeline mid dinner in front of all of our guests. If she was not happy with our timeline it should've been discussed months prior. Her argument was it would "save time" and "flow better" to switch it around which made no sense to me and I had it the way we did so I could say a few words before the dance with my dad. We had cement pillars with flower bushels on top for the ceremony which she knew would need to be moved from our outdoor terrace to inside for dinner. Very short move. She refused to do it and I had to ask staff members personally to move them for photos. She said the staff was busy serving dinner but it was a buffet dinner that was already set out. Makes me believe she had no idea it was not a plated dinner. Our welcome sign blew over and my hair stylist that were at the event asked her to fix and they said she blew it off. They said they fixed it. Her communication leading up to the event and on the day was horrendous. She did not speak to a single vendor for us and did not take the lead on anything. She had no idea what was happening with this event and I've never seen someone more unprofessional in my life. Vendors and guests were asking why she was snarling and being rude all night. Constantly, getting asked "what is up with your wedding planner". I never write reviews but I hope to help other brides not go through this when they're planning their once in a lifetime event.

Okay we are way behind the curve on reviewing Jessica, but I blame that on still trying to come down from honeymoon high. I’m just so thankful for everything she has done for me from planning to my wedding day. I have some… testy in-laws and she absolutely put herself in the way of sooooo many stresses for me. The wedding morning was waaaay more calm than I ever thought it could be, honestly a wedding magician. As mentioned in some of the recent reviews, she had a tough couple weeks communicating… as expected for someone who had serious health complications. She actively communicated with me what was going on, let me know she would be having delays and still made it to my wedding/ worked 12 hours straight. My day was beautiful and so amazing, and you would never even tell all she was going through. Honestly I don’t even know how to describe it, besides just admiration for her. She had such a kind energy, and all my family and friends loved having her around. Her design, florals are all wonderful and truly just so personalized. 200/10 would hire again! And Jessica, seriously thank you so much for everything you did for Kyle and I. Reunion at Tulie’s?

When you see the one and two star reviews, believe them. I had a very similar experience to the two other brides here, except I was fortunate enough to be able to fire her (or as I know she’s going to put it in her mile-long response, she quit because she was uncomfortable when I questioned exactly what she had gotten done 12 days before my wedding). I hired her for month-of coordination for my wedding on October 7th. Between our first meeting on September 11th and September 25th, I did not hear a word from her, outside of her telling me I could not text her, only email, when I was trying to get a response on whether or not she’d be able to attend my venue walkthrough. This was despite my having texted her previously without any issues when I couldn’t get her to respond via email. To make a long story a tiny bit shorter, I was obviously concerned about what exactly I had paid her $2000 for, so I contacted some of my vendors to ask if she’d reached out to them. Since we were less than two weeks out, she should have assumed all vendor communication at that point. She had not even introduced herself to any of them - photographer, DJ, makeup, venue, nobody had heard a peep. Also per the month-of package, I should have received a finalized schedule two weeks out. Obviously that didn’t happen. So I asked her to lay out exactly what she had done up to that point, and it was very clear from her excuses, her deflecting, and talking in circles that she had not done a thing. She even went as far as to try to gaslight me about what was part of the package I paid for (venue walkthrough) even though it is explicitly stated on her website. She had no idea how I wanted things set up, and clearly didn’t care to find out. After some exhausting back and forth and a litany of excuses, I instructed her to consider the contract void and refund the full $2000. I followed up several times asking about the status of the refund with zero response, naturally. It took over a month to get my money back, and only after threatening to file a chargeback. If she wasn’t able to fulfill her planner duties, I would have completely understood if she’d told me before the 30-day clock started. But instead she left me high and dry less than two weeks before my wedding. I honestly don’t know if she would have even showed up the day of. Luckily the amazing coordinators at our venue went above and beyond for us after hearing what happened. Frequent, proactive communication doesn’t appear to be a strong suit, which suggests this line of business might not be a good fit for her. The lack of professionalism is beyond appalling and I truly feel for the other couples she’s burned. I hired her to make my life easier and the whole experience did exactly the opposite. Please spare yourself the anguish and look elsewhere. FYI: it looks like she has changed her business’ name to Authenica which is…rich.

Beautiful florals but horrible communication. Never reached out to our vendors when she said she did. I crafted my timeline, venue layout (which was in my invoice as a service of hers), paid our entire invoice before she even sent a proposal with photos to ensure we were on the same page (she finally did 1.5 weeks before my wedding). I tried to terminate our contract 2 weeks before because I truly had no idea what would show on my wedding but she threatened to keep our money after doing nothing. When given feedback it was only met with excuses and zero accountability. Here came the day of my wedding and she left part way through, had an assistant take her place who then left as well, and a second assistant showed up. They each provided ZERO help. If I could go back, I never would have booked.