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DIMITRA DESIGNS

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3.8
(124)best-of-weddings

303 N Pleasantburg Drive, Greenville, SC

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About This Vendor

For The Bride & The Groom

We at Dimitra Designs embrace you as part of our own family from the moment you walk through our doors. Our experienced and understanding consultants listen to your desires to help you make the best decision for your special day. With a range of over 1500 designer gowns in-store, there is no need to worry about cost. Located just outside of downtown Greenville, SC, this “one-stop shop” will gladly cater to your entire wedding party and bring you closer to fulfilling your ideal wedding vision. Come enjoy this unparalleled bridal experience today!

Details

Accessories
Cover Ups, Jackets, Wraps, Hair Accessories, Flower Crowns, Headbands, Pins, Combs & Clips, Tiaras, Sashes & Belts, Shoes, Veils
Dresses
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Fashion Services
Alterations, Bridal Stylists, Custom Designs, Dry Cleaning & Preservation, Plus Size Available, Private Appointments Available
Suits & Accessories
Bow Ties, Cummerbunds, Shoes, Ties, Tuxedos & Suits, Vests
Gown Collections
1 Wedding by Mary's Bridal
A Division of Mori Lee by Madeline Gardner
AF Couture: A Division of Morilee by Madeline Gardner
Allure Bridals
Allure Couture
Allure Romance
Beautiful by Enzoani
Blue by Enzoani
Casablanca Bridal
Christina Wu Brides
Essense of Australia
Jasmine Bridal
Jasmine Couture
Justin Alexander
Kenneth Winston
KITTY CHEN
KITTYCHEN Couture
Madison James
Maggie Sottero
Mary's Bridal
Morilee by Madeline Gardner
Morilee by Madeline Gardner/Blu
Morilee by Madeline Gardner/Julietta
PRONOVIAS
Randy Fenoli
Rebecca Ingram
Sincerity Bridal
Sophia Tolli
Sottero and Midgley
Stella York
Willowby by Watters
Wtoo by Watters
Awards and Affiliations
2011 Best of Weddings Winner

DIMITRA DESIGNS Reviews

Share your thoughts with other couples
Reviewed On 4/29/2019 by Michelle P
I had a great experience with Kim when ordering my dress. I already knew what dress I wanted so it was an easy process. She's very sweet , friendly, and made me feel comfortable making such a big decision. I was not called when my dress arrive...
d which was the only issue I had during the entire process which is minor. Any time I called or came in for anything the entire staff was incredibly nice and always gave me their full attention. I had a good bit of alterations done to my dress and Dimitra did an amazing job. When my dress first arrived after ordering I hated the fit. I wanted a very form fitting dress and my curves were lost in the dress. I'm very picky but also indecisive and was nervous making such big changes to my dress. All the ladies in alterations were very patient, listened to all my concerns, and seemed to really know what they are doing. On my wedding day my dress fit AMAZING and was exactly what I wanted. I had so many compliments on my dress and how my body looked in the dress! I would defiantly recommend to anyone needing a dress and/or altering for an event.
Response from the Vendor on 05/15/2019
We are so happy we could be a part of your big day! Thank you very much for your kind review, and congratulations once more. :)
Reviewed On 3/23/2021 by Taylor E
I found my dream dress at this salon! The owner is a little pushy but the sales team is very kind and helpful! I appreciated the time my bridal consultant took letting me look at all the gowns and chose others before putting on the one I came t...
here for! Thank you so much!
Response from the Vendor on 03/24/2021
Taylor, thank you for the positive review! The team at Dimitra Designs is thrilled you found your dream dress! We really value your input, and congratulations again!
Reviewed On 10/19/2020 by Kris C
I went here September 2020 to find my dream dress. I found it! I went in with my mind set on a certain design but Kim my consultant had her own ideas.. which ended up being the dress I chose! It was absolutely gorgeous and I cannot wait to wear...
it! They told me it could be around 6 months before the dress arrives, but Kim has already called and said it would arrive in December. Kim was super helpful in getting me in and out of all the dresses and helping me decide! She did not pressure me at all to pick a certain one! I’m so excited for my wedding and my Dimitra Designs dress!
Response from the Vendor on 10/20/2020
Thanks for the positive review! The team at Dimitra Designs is thrilled you had such a great experience. Kim is an amazing consultant, and we are so lucky to have her. We really value your input, and hope to see you back soon!
Reviewed On 1/03/2020 by Cheyenne R
So displeased with the service! My consultant wouldn’t listen to anything I said I wanted in a dress until I mentioned that I had been a bridal consultant myself. She kept pulling everything I didn’t want in a dress and was very pushy
Response from the Vendor on 01/03/2020
Your bridal appointment was in September of 2018!! If you had mentioned to us then that your consultant was not delivering the experience you wanted that day we could have found someone else to help you find your dress. We wish you only the be...
st in your new marriage!
Reviewed On 12/27/2018 by Shira B
Dimitra Designs carried the exact style of gown that I desired.
Response from the Vendor on 05/15/2019
We're so glad we were able to help you find your dream dress. Thank you for letting us be a part of your big day!
Reviewed On 10/15/2018 by Brooke Y
I found the dress of my dreams here! (wedding) The staff is wonderful, very uplifting, professional and know exactly what they are doing! The dresses are wonderful quality. Don't waste your time at David's Bridal, go straight here and get the b...
ridal experience you have been waiting for!
Response from the Vendor on 10/16/2018
Thank you so much for taking the time out to share your experience @DimitraDesigns. It is important to us that you feel like you a part of our family. Thank you for trusting us with something as precious as your wedding. Congratulations again ...
! May your union forever be blessed!
Reviewed On 7/30/2018 by Taryn R
I'll admit I never thought I'd get my wedding dress here when they told me they don't let their customers walk around and look at the dresses. However, they proved me wrong. Once I told them what I was looking for, they found the perfect dress ...
along with a beautiful veil. I received so many compliments on my wedding day, and I absolutely loved it!!
Response from the Vendor on 08/01/2018
We are so thrilled to hear that you were pleased with your stylist selection. We let our stylist be in charge of selecting the dresses because they are able to listen to all your wants and visualize which gown we have will fit all your desires...
. Unless you are familar with how each dress will look like we found that the customer may pass up the gown they really want based off of how it looks in the bag. It is worth it to let your stylist hand pick your gown so that you won't over look your dream wedding dress. Thank you for trusting us with something so special. Our team wish you and your husband an eternity of happiness.
Reviewed On 7/15/2018 by Samantha C
I had an absolutely wonderful experience with Dimitra's. I worked with Jasmine and found the Dress of my dreams. She spent nearly 3 hours with me, trying on all different dress types, let me FaceTime my mom to confirm my choice and even did an ...
up-do so I could see how that hairstyle would work with my dress. I am so thankful for Jasmine and her kindness and patience. She was incredibly fun to work with, exceptionally professional and made me feel really comfortable!
Response from the Vendor on 07/16/2018
Thank you for choosing Dimitra Designs. Ms. Jasmine knows that sometimes it takes some time to get the full effect to help the bride narrow down her wants and desires on her special day. I am glad that she was able to help you create your visio...
n and share it with your mom when she couldn't be there. Thank you for sharing
Reviewed On 7/14/2018 by MJ N
5 stars for Jasmine who sold me the dress of my DREAMS! 3 stars for alterations. My experience getting my dress was amazing. Jasmine knew exactly my vision and we found my perfect dress on the 3rd one! It was amazing. I have told others to go ...
to her for finding their dress and they have also bought from Dimitras for their wedding gown with the help of Jasmine!! She truly knows what fits best for you! We decided to get our alterations done there for convenience, and there were a few issues that happened. The first try my dress got taken in too much, and they ended up fixing this issue as I was continuing to lose weight so it should not have been too tight. The employees there are very nice, but the main issue I had that I did not find out until my reception is they did the bustle incorrectly....this caused me to wear my dress without the bustle the entire reception. A lot of people ended up stepping on my dress and it just caused me being uncomfortable while dancing the entire night. It did not hinder from my dress looking absolutely beautiful but hindsight I would have had my dress altered elsewhere.
Reviewed On 6/22/2018 by Jessie S
DON'T BOTHER! All the employees lie just to make the sales.
Reviewed On 6/10/2018 by Hannah H
6/10/2018 Literally the worst bridal experience and service I could have ever imagiened. I went a few months ago when I first got engaged to start looking at dresses, my experience was decent the first time fairly helpful and kind, ect. Well I ...
made a second appointment a few months later specifically to try on a dress I found online and fell in love with and to hopefully try on some other similar styles because the style and fit of dress I wanted had changed from my first inital visit to the store. The lady that helped me was the same from the first visit and she did pull that dress and one other one but that was it. She was so uninterested in helping me this time with the dress or to pull any similar styles. There was no help getting in and out of the dress, my sister literally had to do it all for me from putting the dresses back on the hangers to doing the buttons, or clamping the dress tighter to see the fit better. Our assistance would come back maybe every ten minutes or so not because the store was busy or because she was helping another bride or coworker, but because she was sitting down at another area of the store talking to someone that obviously a male friend or family member. I would never ever buy a dress from here. I do not think it is weird or unreasonable to have wanted a second appointment or that my mind changed on what type of dress I wanted so essentially needed other dresses pulled than from the first visit because a wedding dress is an important and big purchase so if they are unwilling to help if a decision cannot be made on the first visit then they are in the wrong business. I am at the age where literally all my friends are getting married and planning weddings and I will not let any of them make the mistake to come this store there are so many more friendly shops in the upstate that let you take your time, take pictures, and actually help you with the dresses so your family can enjoy the experience and not be the ones to do it all. Also FYI if you happen to need a third appointment they charge you $100 so my suggestion is to never make the first appointment and go somewhere that is worth your business.
Response from the Vendor on 06/13/2018
We apologize for the miscommunication between yourself and our staff. Like a marriage communication is very important in wedding preparation. We strongly encourage our brides to communicate with us their wants and need especially during the sec...
ond appt. so we can get it right. In rare occasions a third appt. is needed before the bride is ready to commit to her look. We request a sitting fee that is applied to the dress purchase, once the bride is fully ready to commit to a gown. We would love to have you back and perhaps work with a new consultant to get a fresh start at finding the dream wedding gown you have always envision.
Reviewed On 5/15/2018 by Heather P
To start out, 5 stars for the dress and 1 star for alterations. My dress was amazing and Patricia the sales associate helping me was excellent! I loved it and got many many compliments on it. It was reasonably priced as well. When I got to th...
e alterations department, I ran into trouble. First they did not see in the bra that I bought for the dress and I had to come back. It looked good when I tried it on in the store and i took it home and stored it in a closet until the big Day. I didn't mind, by what happened on the wedding day was much worse. I stepped into my dress and when my mom went to zip it up in front of the photographer the back of the bra ripped completely out of the dress. My bridesmaids frantically tried to pin it and sew it back into place in the 15 minutes before we had to leave for the church, but nothing would work. I had to leave it undone in the back during the ceremony, but it kept falling and I was forced to wear it with the bra showing. The hem was just fine, but be cautious if you're having a bra sewn in!
Reviewed On 3/24/2018 by tabitha Mother of the Bride m
We canceled a dress order that had yet to be ordered. Had written confirmation. Was told we could use store credit for the canceled bridesmaid order for a new flower girl order. 3-20-2018 I was told by the store employee to get photo ID's an...
d had written notes from the bridesmaids we issued cash refunds to. Since we canceled the order we didn't want the bridesmaids on the hook for the a store credit they couldn't use. We gave them cash and had them issue the store credit to us. When I tried to use store credit I was told I didn't have a store credit. I left to buy dresses elsewhere while questioning the legality of their actions. I get a call as I check out at the other location. They have now decided to re-issue the previously revoked store credit. I am sure it had something to do with them realizing they had the written confirmation for the canceled order and had no grounds to do what they did. I told them I no longer felt safe with a store credit since they had just revoked said credit. I would feel comfortable with cash considering cash can not be revoked. They refused. 3-23-2018 Returned to the store in hopes they had realized the customer service issue they created (revoking a store credit that was mine and had all documentation to use for flower girl dresses). They told me I could process the CANCELED order or take the re-issued store credit. They assured me they were unwilling to refund cash...I explained the trust issue considering they didn't honor the first store credit, and I feared they would not honor another store credit. So as of 3-24-2018 they have stayed firm in their actions and refuse to correct the customer service issue of issuing, revoking and re-issuing a store credit. I have little faith...but will update if they correct the situation. It's sad that this is what we have to deal with during this time.
Response from the Vendor on 03/25/2018
Dimitra Designs always try to find ways to accommodate the customers and their families no matter who is at fault. When a person tries to use social media as a way to bully/blackmail us into giving them the results they want. We must stand firm...
to our policy that lays out in writing what can be done in any situation.
Reviewed On 3/21/2018 by Taylor-Tabitha(Mom of Bride) M
Customer service left a lot to be desired. We were told they could order the dresses we wanted in slate, after contract was signed we were emailed the dresses were not available in slate. We were able to find beautiful dresses from another bout...
ique that had dresses to us within a couple of weeks. We called and told them to cancel the slate dresses and to drop one of the ladies from the wine color list. The message never got to where it was meant to go, so when the 3 girls in wine ordered there order was never placed because it wasn't noted that the slate had been canceled. We didn't find this out until we called to see if we could pay for a rush on the 3 dresses that were paid for and should have been ordered. I was willing to take a hit and do what was right by the girls and give then cash from my pocket and take the store credit for flower girl dresses. While trying to deal order, the lady helping me that the owner decide to push the original order. I was irritated as the customer service and left to find flower girls dresses at another location since they told me there was no store credit because they pushed the order (after we had canceled the order). As I leave I call and question the legality of their actions. While I was paying for the flower girl dresses at a different location I get a call from the lady I was dealing with. It seems when I questioned the legality of their actions they realized they had messed up, she then informed me that they would NOW give me the store credit. I informed them that i had just bought the dresses because they told me I wouldn't have the credit and I wasn't spending money there after how they just treated me while I was in there willing to work with them just 30 mins before. Since that has happened I told them that I was unwilling to return to a store credit because of the insanely bad customer service and asked for a refund. They are telling me they will not refund my money because of the contract. My issue is no longer with the dresses or lack of communication. My issue now is how the owner and her in between person deal with customers that are in their store trying to work things out in a proper manner. The way they can force people to other stores because they tell them they have pushed a canceled order through so one is left to believe they no longer have a store credit and leave to shop elsewhere only to backtrack when questioned on the legality of their issue. I warn any bride...this is not what you want to be dealing with. The treatment I got yesterday is what they think of the customers. Sadly we also had to buy our gown from a different location because the dress my daughter wanted was discontinued and couldn't be ordered, they offered $100.00 off the floor model that had a few little tears that needed to be repaired, it was a few sizes large so lot of alterations, and it was very dirty from all the trying on. We told them we would pass and found the gown she loves more at a different locations. Sadly our experience and treatment from this business is not what I would want for anyone.
Response from the Vendor on 03/21/2018
Dimitra Designs always try to find ways to accommodate the customers and their families no matter who is at fault. When a person tries to use social media as a way to bully/blackmail us into giving them the results they want. We must stand firm...
to our policy that lays out in writing what can be done in any situation.
Reviewed On 10/26/2017 by Melissa C
Dimitra's Designs offer a great selection of gowns and are easy to work with. I had an incident where I had picked out my dress and was making payments towards it (but had not yet ordered it) when I realized that a family friend, who would be a...
ttending my wedding, had gotten married in the same dress just a few months earlier. I was devastated...I didn't want to wear someone else's dress, especially when they were coming to my wedding. I went to Dimitra's to see if there was anything I could do. Since my dress hadn't been ordered yet, they were very accommodating and let me pick out a different dress, as long as it was of equal or greater value. My new dress was absolutely perfect for ME. I also got my alterations done at Dimitras. The staff was kind and very helpful. I didn't have any major alterations done on my dress, besides taking up the hem a bit and taking it in at the waist to provide a better fit. So while I can't speak to the alterations department for making large changes and adjustments, if all you need is the basics then they are a good option.
Response from the Vendor on 10/27/2017
Thank you so much for your kind words. We always strive to accommodate our customers in any way we can keeping their best interest in mind. We are so glad you were able to find your perfect gown with Dimitra Designs!
Reviewed On 10/01/2017 by Rebecca K
I got the most compliments on my dress! It was gorgeous, unique and so reasonable. Plus there alterations team does great work and is so kind!
Response from the Vendor on 10/27/2017
Thank you for this amazing review! We truly appreciate it. We are so thankful to be apart of your big day.
Reviewed On 8/09/2017 by Pamela B
Warning... if you need a tuxedo for a wedding and a business that stands behind the rental (which is expensive), DO NOT GO TO DIMITRA DESIGNS in Greenville, SC!!! For my daughter's wedding, after purchasing her wedding dress there (it came ...
in way too big & cost an additional $350 in alterations and required at least 2 inches taken in on the sides) and we purchased all bridesmaid dresses here (also, extensive alterations required that for 2 of them cost alnost as much as the dress itself), we also used them for tuxedo rental....big mistake! Not sure why they even bother to measure. My husband tried on several jackets, told the lady the size to order. She disagreed and ordered a size down unknown to us until pickup 2 days before the wedding... it didn't fit, surprise! They had to reorder and on rehearsal day with the wedding out of town my husband had to travel back to Greenville to pick up the jacket. BUT THIS ISN'T THE WORST OF IT. The sweet ring bearer had to come in to be measured 3 times, what?! And did his tux fit, nope! Same as my husband, didn't know until 2 days prior. Nothing fit! Jacket & pants too small, shirt way too big ... had to roll sleeves several times & shoes were too small (they were told at the first measurement he needed a wide shoe & 2 days prior to the wedding after requiring full payment they said the shoes don't come in wide, their solution was to order a new pair a size larger for this child to walk down the aisle & up strairs in. Day of the rehersal his new tux & shoes came in, did they fit ..... NOPE! We refused the tuxedo & asked for a refund. The manager informed us that the owner is semi-retired and isn't on-site, after She called the owner and explained the issues with her she refused to give a refund. Not a single piece of the tuxedo fit after 4 visits and had cost $176 to rent. She would not give anything back, not a cent. Their explanation was that he was "hard to fit"! Wait, what ... isn't that their job, to fit? He wears a husky, so they could not fit him, but they didn't disclose this prior to requiring payment for services they could not provide. The strange thing is JC Penney had pants, a shirt and shoes that actually fit him and did not require multiple measurements, alterations nor excuses ... oh and it cost a lot less. But now my sweet friend is out the $176 plus the cost of the outfit he actually could wear. I ask, was my size 2 daughter "hard to fit" as well, or as my husband suspects is this just a way to get you to sirens more iv their alterations dept. What about the average sized bridesmaids, were they "hard to fit"? And my husband who is also of average sizing and told them what size to order, was he "hard to fit "? I can not in good conscience recommend a business whose arrogance and lack of ethics prevent them from doing the right thing. I accepted every issue in stride, kept quiet and paid additional $$ too make everything fit until the ring bearer.... that was unacceptable. I asked the manager if $176 meant that much to owner, answer is obvious. BEWARE, DO NOT COUNT ON THIS BUSINESS FOR SOMETHING AS IMPORTANT AS YOUR WEDDING! IF YOU HAVE ISSUES, THE OWNER'S STANCE IS OBVIOUS...TOUGH, YOU'RE ON YOUR OWN.
Reviewed On 6/21/2017 by Ashley R
The lady that worked with us brought me dresses that didn't even match what I wanted. Not even close. She brought dresses either 3 sizes too big or 5 sizes too small. Very intimidating and very pushy . Not to mention, very pricey
Reviewed On 6/05/2017 by Megan V
I worked directly with Jessica and can not recommend her enough. Once I first met her, I told her my vision for the wedding (simple, classic and elegant) and she found the perfect gown for me!!! Their alterations department was super friendly a...
nd flexible. I also ordered my bridesmaid dresses and was impressed by their thoroughness. My only complaint was the dresses took almost the full time to be delivered (not an issue since we ordered early but something to consider if you're on a time constraint!)
Response from the Vendor on 10/27/2017
We strive to be as flexible as possible with our customer's interest in mind. Not many people are aware of the shipping time it can take for bridesmaids, so we are sure to inform every bride to not wait until it's too close. We are happy to hea...
r you had a pleasant experience. Thank you for choosing Dimitra Designs!
Reviewed On 6/04/2017 by Denae B
My experience with Dmitra’s was mixed…the part that was amazing was my dress consultant. I had Jasmine as my consultant (she and her sister Jessica, who is also a consultant, are so friendly and sweet!), and she had a lot of patience and expert...
ise. She brought me 4 dresses that all were in line with I wanted and they all looked beautiful and made me feel amazing! I had trouble picking just one because they all looked so perfect, but eventually made a decision on one of them. Jasmine definitely was enthusiastic about my wedding and seemed genuinely interested in all the details, even fixing my hair before putting a veil on me so that I could get an idea of how I would look on the day of my wedding in the dress that I had selected. Not all of my experience at Dimitra’s, however, was good. The day of my bridal appointment, I was waiting for about 20-30 minutes after checking in and my MOH had to ask what was going on in order for me to be seen. When my ordered dress came in, I tried it on and it looked way too big on me! The girl behind the alterations counter initially showed no concern and actually was borderline rude, but she eventually told me to make an appointment for a dress fitting. When I did, I was so disappointed in the alterations department. The alterations lady did not seem to understand what I was talking about (it did not help that she literally spoke a different language and used the girl who had been initially rude as an interpreter) and did not seem like she could make the dress look like it did on my initial dress appointment. I left the appointment in tears, but thankfully found another person who does alterations at about a third of the cost (obviously we did NOT use Dimitra’s alterations after that appointment). I guess my overall impression of Dimitra’s is that obviously some of their consultants are very good at what they do and can help you find the perfect dress; however, their alterations department and customer service in general are greatly lacking and can ruin what would otherwise be an amazing experience. My advice would be to look up the highly recommended consultants on wedding websites if you are going to go to Dimitra’s, and then get your dress altered somewhere else!
Reviewed On 5/01/2017 by Norma P
I went in with low expectations jasmine was way above my expectations I showed her the dresses I saved she came back with the perfect dress I was shocked but said yes to the dress I'm so excited no pressure just professional and friendly atmosp...
here
Response from the Vendor on 10/27/2017
We do not like to be pushy whatsoever with our customers. We are all family here, after all. We are happy to hear your experience was pleasant, and thank you so much for trusting us with your big day!
Reviewed On 4/24/2017 by Emily C
Love it! Patricia locked in on my style and put me in the dress that not only flattered my body, but also fit my venue and style! I could not be more excited to show it off on the big day!!! Thanks so much, Patricia!!
Reviewed On 3/06/2017 by Michelle C
Wow, what a complete disappointment I don’t even know where to begin. It took me a few days to decide if I should post this but I wanted people to be aware if you aren’t buying a bridal dress or prom dress you need to avoid at all costs. I sche...
duled two appointments for the same day on a Saturday since my bridal party lives in 2 different states - one for my mother and one for my bridesmaids. We arrived early and had to wait 30 minutes since they were full in their back room, but once we were taken back the young lady that "helped" us lost complete interest. We had absolutely no help, I asked questions got ignored, of those she answered she answered wrong. This lady was far more concerned with gossiping then helping us. As we thumbed through the dresses it seemed obvious we would have to grab all the dresses we wanted to try on and go into the fitting room ourselves. We did this and ironically enough an influx of people from the prom dress section came into the same space and completely took over the dressing rooms - they even took the clips that we had asked for, for my mother to use since every size you can try on is size 12+...I might not have thought they treated people differently had I not seen another appointment right in front of us being taken care of with all the gestures we expected. Their person grabbed dresses, their person clipped all of their bridesmaids – they were a party of 8 and their 1 attendant was very nice to them and incredibly helpful. Ours literally never once came over to us. At the end of the day apparently buying a mother of bride dress was too menial for her but for us it was an experience and totally ruined by the poor service provided here. I went to four other stores and received 110% better service than this place and I am so excited that we bought not only my bridesmaids dresses but my mother’s dress as well at another store. As I was leaving I did attempt to let the management team know what terrible service they were providing and although I assume she meant the best, her fix for my problem was asking if I could make another appointment during the week (my bridal party lives in SC & NC) or come back for my second appointment that day and they would have a bridal consultant help us. I opted to not return. The lack of interest they showed my entire family was so ridiculous that regardless of the dresses available they wouldn't be getting any of mine or my families money. If you don’t have a large bridal party or a huge budget for your wedding dress – ABORT.
Reviewed On 1/29/2017 by Katie V
Jasmine is amazing, have her be your consultant! Had an amazing experience. I was listened to and treated like a queen! She heard all the things I like and listened so well that she remembered a dress she thought I would like, and it was the on...
e! Only tried on 3 dresses and that was it. Also they listen to your price range and stick with it! Would recommend to all 😊
Reviewed On 1/21/2017 by Elizabeth R
We had an appointment for 1:00. We arrived early and were kept waiting for over 35 minutes past our appointment time. We were not allowed to browse the racks for the types of designs/designers that we would like to try even with the "consultant...
". The quality of dress that we were shown was not what we expected of a bridal gown. Obnoxious signs are posted stating that anyone caught taking pictures would be asked to leave. While we were there we saw multiple people blatantly taking photos where this rule was not applied. I would never recommend this salon to a bride, am sorry that my time was wasted, and have no intention of returning.
Response from the Vendor on 01/24/2017
I do apologize for the inconvenience you experienced during your appointment this past Saturday. Saturday's are our busiest days during bridal season, as I'm sure you saw while you were waiting. I do completely understand your frustration with ...
having to wait. Unfortunately bridal appointments can run over, especially on a busy day such as Saturday. It is our company policy that brides are asked to not look through the racks. We take pride in the presentation of our stock, and I'm sure as you can imagine, if we allowed brides to look through the gowns and pull dresses, it would not be as presentable. As you said in your review, we do ask the brides to not take pictures unless they have found their dream gown or it is a special circumstance, which I am sure was the case with the brides you saw taking pictures Saturday. Again, I do apologize for you having to wait for your appointment. Customer Relations
Reviewed On 1/19/2017 by Whitney W
I had a great experience at Dimitra! Was only the second place I'd gone to to look for my wedding dress and am SO glad my maid of honor got us an appointment here. We had Jessica W., who was so easy to work with, really personable and nice, and...
I wasn't afraid to tell her what I liked and didn't like. I told her what I was looking for and she brought out multiple options that I really liked, including my dream dress! Planning to go back for my bridesmaids dresses and my fiancé will go there to look at suits as well! Definitely recommend!
Response from the Vendor on 01/24/2017
Thank you so much for your kind review! We take pride in knowing our brides trust our consultants and feel as if they can speak freely with them. It makes your experience as a bride so much more enjoyable and stress-free! Congratulations on you...
r engagement, and we look forward to seeing you again for your bridesmaids dresses and tuxedos!
Reviewed On 1/17/2017 by Talitha H
This place is awful. I called last week about picking up my dress and they couldn't find it. I called the next day and said it was just in the back. Well when I went to pick it up, it was darker, tan and not rosy blush. I kept saying it over an...
d over and they kept saying it's because it's been a year. They convinced my mother and I to take it. We compared it to the picture we took and yep. They switched my dress. THESE ARE AWFUL PEOPLE HERE! Do not go here. I am in the process of contacting the better business bureau because they said I signed an "as is." Yes I signed as is but not bait and switch. Also the dress I tried on was a 14 and we were cutting it to an 8, now I have to cut an 18 to an 8 or buy a new dress. Seeing that everyone says it looks dirty, I'm forced to purchase another dress...thanks a lot! DO NOT GO HERE
Response from the Vendor on 01/24/2017
I am so sorry for the confusion in finding your gown. Your gown was held for almost a year without a storage fee. When gowns are held that long, they are typically in one place, which yours was not, as it was steamed and ready for pick up. Agai...
n, I do apologize for the confusion. As far as the color and size is concerned, I am sure you will find on your original invoice that the gown was taken from our stock in a size 18 in the color Coco. We never ordered a gown for you, and we certainly did not switch the gown to another size and color. That is against our policy. Pictures are not always reliable as the lighting is different than the lighting the naked eye sees. The gown you picked up is the gown you originally purchased. We do apologize for the confusion.
Reviewed On 1/10/2017 by Brenda D
I had a very good experience finding my wedding dress and my consultant Jessica Williams was the reason for it, with the help of David :). Jessica was very nice and pleasant to work work with, she was patient and really listened to what I was l...
ooking for. I do feel like prices are high at dimitras and I don't like that they take the designer name out of the dresses but other than that I had a great experience. I also made a second appointment to show my family the dress and it went great.
Response from the Vendor on 01/11/2017
Thank you so much for your kind words. We always appreciate hearing feedback, as our mission at Dimitra Designs is to give you the best experience possible. Congratulations, and thank you again for choosing Dimitra Designs!
Reviewed On 12/18/2016 by Kenisha R
I had a wonderful experience at Dimitras! Jasmine was very nice and knowledgeable. I actually went with the first dress she picked, but she also allowed me to try on a variety of styles.
Response from the Vendor on 12/29/2016
Thank you so much for your kind words. We know there are plenty of bridal stores you could have visited, but we are so honored you chose us. Congratulations again!
Reviewed On 11/18/2016 by Kaitlyn I
Dimitras is our local formal dress store, I have shopped here for prom and recently for a bridal gown. I honestly have nothing good to say about my experience. The staff is rude, condescending, and act like your opinion doesn't matter. They hav...
e hundreds of dresses but will not allow you to browse at all during your appointment. They also will not let you try on outside of your size range, although they can order dresses in any size. Overall, the few dresses that I did try own (that were nothing like what I had described) were cheaply made and tacky. I recommend going to The White Magnolia if you are looking for quality and a positive environment!
Response from the Vendor on 11/21/2016
Kaitlyn, We do apologize that your experience was not up to par. We are a full service bridal salon, meaning we do not typically allow customers to browse the racks as a courtesy. Our staff is very knowledgeable of the stock, so we can make th...
e most out of your appointment without wasting time searching. However, if the bridal consultant is not able to pull what the bride is wanting, we do allow them to look and you were given that option. Again we apologize that your experience wasn't as you imagined and that you could not find the dress of your dreams with Dimitra Designs. We wish you all the luck in finding your dress, as well as a successful and happy marriage. Customer Relations Team
Reviewed On 11/02/2016 by Shannon M
First of all, I will say that the store is beautiful and they have a huge selection of gowns. Second, Jasmine was fabulous! She found me my dress and spent hours with us to make sure everything was what I wanted. Now for the negative. They wait...
ed almost and entire month to order my dress, even though I paid in full for my $1200.00 dress the day I purchased it as opposed to putting down a deposit. So my dress barely got to me about 6 weeks before my wedding. Then, they ordered me a dress that according to my seamstress (not a Dimitria seamstress) was roughly four sizes too big, which meant my alterations were another $500.00. In the end the dress turned out beautiful, but it was none of this salon's doing! I would seriously consider other stores before buying from this establishment. Their service is fantastic when you are shopping, but once they have your money they really don't care about the customer.
Response from the Vendor on 11/03/2016
We apologize for the miscommunication of when your bridal gown was ordered. The order was actually placed the following week, but the email with your ship date was not sent until the following month. Of course this is an error on our behalf, bu...
t we wanted you to rest assured that the gown was ordered in a timely fashion. Again I sincerely apologize for the lack of communication on our end. We are so glad everything turned out as planned in the end. Congratulations again, and we wish your marriage to be full of happiness and love. Kind Regards, Katie Nary Customer Relations Team Dimitra Designs, Inc.
Reviewed On 10/31/2016 by Anna Catherine C
Plenty of Choices! We shopped at Dimitra Designs for my bridesmaid's dresses for my October 2016 wedding. The best part of the store is that they have lots of dresses in the store to give you a good idea of exactly what you're buying. They had...
the dress ended up choosing for my girls in a different color than I wanted, but had another dress from the same line in that color, which was very nice to see in person. Their staff is very good, they're always busy, but for the most part, they do a very good job of making sure you are well taken care of as a customer. They're a little hard to reach over the phone or via email because their phones are almost busy and they don't respond very quickly to emails, but in the end, my dresses came 6 weeks early, so at least they get the job done. I would recommend shopping there because you'll definitely have a great selection to look through - on my first trip to the store 4 of my girls had purchased the exact dress I had imagined my bridesmaids in.
Response from the Vendor on 10/31/2016
Thank you so much for your kind words. We strive to make every experience as great as yours. We are so honored to have been apart of your big day. Congratulations again. We wish your marriage a lifetime of happiness and love!
Reviewed On 8/08/2016 by M.C.
This was a terrible experience. The consultant couldn't have seem more bored or disinterested. This store was my 2nd appointment of the day, so I already had a pretty good idea of what I did and didn't want. She barely listened to me, stuck me ...
in a room with a few dresses she picked out, no instructions/descriptions/feedback, etc. I would never go here again.
Reviewed On 5/30/2016 by Hannah L
I adore this store. Jasmine helped me find my dress. She completely understood what I was looking for and my dress was the first one she pulled. She made the process so much fun and was willing to do anything I wanted (like letting me go to thr...
ee other stores to try on dresses and eventually come back that night to buy the original dress I tried on after they had already closed). Even Sweetie and Lonnie in alterations treated us like family and altered my dress for me the week before my wedding as I had lost weight. I highly recommend checking out this store if you are looking for your dream wedding dress. I loved mine and it was beyond perfect for me.
Reviewed On 5/24/2016 by Renee L
I would rather put my hand in a meat grinder than to walk into this establishment, again. Truthfully, you would benefit more if you were to set your money on fire than to spend any of it at Dimitra's Design. With that said... I had a wedding d...
ress appointment with Grace Gibson, who has the personality of a rock... you would assume that it would be a prerequisite to have a lively personality to sell wedding dresses, but clearly it is not at Demitra's Design. Stupidly, I ended up agreeing to a wedding gown, and immediately suffered from buyers remorse. I went back the next day, within 24 hours, and THEY broke their own contract bc it states no exchanges, no refunds, no exceptions. BUT. They took the wedding gown back and gave me store credit. Which was not exactly what I was hoping for, but Grace "helped" me special order two Sherri Hill dresses that I could use for my bachelorette weekend. I left Dimita Design's much, much, much happier than the time before. Once I got back to Kentucky I went to a wedding dress boutique and confidently committed to a dress that I absolutely {{L O V E}} not to mention the girl that helped me at this boutique made the experience SO MUCH FUN, unlike Grace. Anyway, after being back to Kentucky for a week or longer, I received an email from Grace saying both the Sherri Hill dresses are unavailable and that it would be best to buy something from the store floor. That is a complete inconvenience for me. It isn't like I can hop in my car and go there to shop anytime I want until I find something - it's a 7 hour drive. I browsed online at other designers that Dimitra's Design carries for dresses that I could use for my bachelorette weekend, since the Sherri Hill dresses were unavailable. I found two Jovani dresses and I sent Grace an email with the style numbers asking if they were available to special order. She replied with they were not available, and that she would no longer special order for me bc it was too time and too much effort and they were going to ship me the original merchandise back to me. It's funny that isn't too much time or too much effort to ship me the original merchandise, but it is too much time and too much effort to simply look up style numbers. Keep in mind I have the new contract which indicates them returning the original merchandise and making a special order. The truth of the matter is, I fully understood that I was an inconvenience to Grace and Dimitra's Design bc they already had my money. Yeah, as you can see, their customer service is top notch... MORAL OF THE STORY: I thought I could trust Dimitra's Design when I was told that I have credit and could special order with that credit and bc I trusted them and the NEW contract that I was given I bought another wedding dress in Kentucky. Which I would NOT have bought another wedding dress if I would have known that Grace and Dimitra were liers and could not be trusted. My only hope from making this review is to stop as many people as possible to NOT shop there chances are, you will regret it
Reviewed On 3/29/2016 by Knottie1459283418
Jasmine was wonderful. I saw a lot of positive reviews about her and called and scheduled an appointment. When I went she was so friendly and took time to listen and said we would try on every style until I found one that felt right! I ended up...
picking the 3rd one! Wasn't at all what I thought I'd love but she knew me better than I knew myself. Ended up picking the earrings, veil and belt she matched with it as well! We had a lot of privacy as well and very affordable prices! Highly recommend. ❤️
Reviewed On 3/07/2016 by Rebecca B
When I called Dimitra Designs, whoever answered the phone was so rude that I chose NOT to buy my $2,000 dollar wedding dress from them. They would not answer any questions that I had regarding the dress that I wanted, and I figured if this is h...
ow they treat brides on the phone, I cringe to think about how they treat brides in person. Not worth the aggravation, I will gladly give someone else my money.
Reviewed On 10/19/2015 by Torie S
My dress was beautiful! The employees went above and beyond to help me find the perfect dress for my special day.
Reviewed On 8/20/2015 by Nicole P
I went to Dimitra Designs to work with Jessica as a recommendation from a friend. I LOVED IT! I had picked out several dresses on Pinterest and brought the images with me. Dimitra had most of the dresses in store to try on, and Jessica wasn't a...
fraid to make recommendations based on my body type. She was fun, personable, and clearly passionate and talented at her work. I found my dress on DAY 1, and couldn't have been more happy with the quality of the store, as well as their incredible inventory and wide price range. The bridesmaids department wasn't quite as friendly, however, they have a great selection and made it simple for my out-of-state bridesmaids to place and order (and also gave them a discount since I bought my wedding gown there). Go to Dimitra, ask for Jessica, and find your dream dress too!
Reviewed On 5/06/2015 by Katrina W
I needed to find a wedding dress and made an appointment for a Sunday at 2pm. I received a confirmation email a couple days later. Since I was flying in from Florida I even called them the Friday before my appointment just to reconfirm we were ...
still on. The sales associate confirmed again my appointment. On Sunday my mother and I sat outside this store from 2pm til 3pm. No one showed. I called several times and left several messages. I still have not received a call back from anyone working for Dimitra Designs, not even the manager who I had also left a voicemail. I would not suggest even my worst enemy to shop here.
Reviewed On 4/05/2015 by Melissa H
I had a truly wonderful experience at Dimitra Designs, as soon as I walked in I was greeted and assigned to a consultant. Jessica was my consultant and she was FABULOUS. I told her what style of dress I was looking for and she began pulling gow...
ns. The dresses she pulled were all so beautiful, but I couldn't find the one among those pulled. Even though my allotted 1 hour for the appointment was up, Jessica took the time to continue pulling dresses. She ended up pulling the perfect dress for me! She also took the time to tie my hair up in an updo and provided jewelry, veils for me to coordinate with the dress. The overall visit, experience was a success and I would highly recommend them to others!
Reviewed On 3/15/2015 by Brittney G
THIS IS THE WORST STORE EVER! DO NOT SHOP HERE! I gave them 3 chances and they failed every time and they DO NOT CARE. If you want a great BRIDAL EXPERIENCE, DO NOT GO HERE!!! I was waiting for a call back regarding a paticular style of dress a...
nd ties for the groomsmen. Luckily, I started planning early and there are other great store options. Weeks went by and when I did get a call back, the person that called me told me she found my number behind the register while she was cleaning. She asked if she could still help. I said yes, and explained to her what I initially needed. She told me she would have to call me back... go figure. I never received a call back. I visited the store with my mother who had traveled out of town because of a sale they were having, and the staff is RUDE and not very knowledgeable. There is one lady that was nice, and unfortunately I do not remember her name, but she works in bridesmaids and mother of the bride dresses in the very back. She is very tall and african american. I figured I could visit the store and it be a one stop shop... BOY WAS I WRONG! STAY AWAY.. By the way, my future mother-in-law left her glasses there by accident tonight in the dressing room and called the store right before closing time, and she was hung up on several times by the OWNER. I understand now why customer service is not very important!
Reviewed On 1/16/2015 by Kaitlin M
Lisa was amazing and helped me pick out the most beautiful bridesmaids dresses. The alterations department did an excellent job on my dress, which needed a lot of work.
Reviewed On 11/07/2014 by Sarah M
Jasmine and Jessica are two sisters that work there and they are wonderful. They were extremely helpful and they were the reason we purchased my wedding gown from here. If it was not for them, we would have gone elsewhere. The manager there ...
was quite unprofessional and some of the other staff didn't put the customers first. Thanks Jasmine and Jessica!!
Reviewed On 11/02/2014 by Lindsey M
Our wedding day could have never been as perfect as it was without Dimitra Designs! From my first visit there to look at wedding dresses--until the day I picked up my beautiful gown, the staff was so accommodating! My bridal consultant, Jessica...
was absolutely amazing and knew exactly how to show me dresses I would love that also made me look beautiful. I found my dream dress the first day I was there and knew I had made the right decision. After picking up my dress I realized I wanted it to be a little different, so with the help of the alterations department, my dream dress was made by adding lace and making a custom dress. I have received more compliments on my dress than anything else at the wedding! We also bought 9 suits from Dimitra Designs which turned into a little more work than we had planned, but with the help of the staff we were able to get the exact suits I wanted and even have one custom made to fit a groomsman! The vision of my wedding day could have never became a reality without Dimitra Designs! I am so thankful I found them!
Reviewed On 10/23/2014 by Christina H
I started off my wedding gown search at David's Bridal. Their dresses were in my budget (which was $500) but I was disappointed in the options they had to offer. So i continued my search and ended at Dimitra Designs. I had never been there but ...
I knew it was a popular place for Greenville girls to get their prom dresses. I had an appointment for Saturday afternoon and ended up there Black Friday afternoon instead. It was not a problem and they moved up my appointment to right then and there. The store was almost empty since most people do their black friday shopping elsewhere. It was awesome to be able to look through the racks ourselves and without having to compete with any other brides. I ended up finding my perfect wedding dress there and it was 50% off because of the weekend sample sale. It was a beautiful satin sweetheart that was really well made and was impressive quality for $300. This dress looked like it was close to $1000 at least. And the best part was my dress had detailing in a gorgeous cranberry color around the waist. The dress was the most unique dress I've ever seen. My consult was really cool and down to earth. She had previously worked at David's Bridal and told me that they make their dresses with our the linings so their customers are forced to buy their undergarments. My David's consultant told me that all wedding dresses were like that, but when I went to Dimitra's, I found out that was not true. My wedding dress had 5 layers to it and needed no undergarments. I was really happy and the Bridal Department at Dimitra's was really nice and helpful. They made me feel like a bride and that was really important to me. I only get to do this once! But that's where my good opinion of them ends. I came back a few months later to look at Bridesmaids dresses and their Bridesmaids department is awful. I went on 3 different occasions and was ignored for a lengthy period of time all three days. I ended up buying one of their dresses for my husband's military dinner and sincerely wish I hadn't. The dress was already $170 and when I got it altered there I paid an extra $70 for the straight simple hem at the bottom and to shorten one strap. They gave me a date of when the dress would be ready and I left. They called me 4 days later and left a message that my dress was ready to pick up. I went back in that weekend (which was 5 days earlier then they originally told me) to pick it up but they couldn't find my dress. I had 3 different service people looking for it and had to explain myself every time. Finally after 20 mins they found it in the sewing room and they hadn't even started on it yet. They were very terse and told me I was supposed to come in 5 days later to pick it up. They weren't apologetic at all for miscalling me or wasting my time for almost 30 mins. (An hour and 30 if you include the drive time.) I was extremely disappointed in their customer service and I've talked to several other people who have had similar experiences. They have beautiful gowns, and their sales are great, but on a regular day, doing business with them is NOT worth your stress, time, or money as a bride.
Reviewed On 6/01/2014 by Laura
As soon as I walked in, I spoke with a bridal consultant about what kind of wedding gown I was looking for. She knew exactly the dress I would love. She brought it to me and that was the one I bought. I have a wonderful experience there! Even o...
rdering bridesmaid dresses there was easy as it could be!
Reviewed On 5/26/2014 by Stephanie Z
Great place to go if you can't find exactly what you want and need to make some modifications to a dress. They have a great alterations department and are flexible and willing to customize your dress to make it perfect for you. The consultant...
s are extremely nice and helpful. I did wish they had a larger dress selection in the store to try on.
Reviewed On 5/18/2014 by Rachel B
I bought my dress at a sample sale at Dimitra, and couldn't have found a better dress. It was truly made for me. The quality and the way it fit was amazing, and I loved it even more after seeing how great it looked on the day of! Their alterati...
ons dept is top notch - on service, quality, and value for the work they perform. So happy I went with Dimitra!
Reviewed On 4/22/2014 by Lauren M
I went to Dimitra's several times to try on wedding dresses. I worked with Jasmine, and she's AWESOME. She's so sweet. I really felt like she got to know me through the whole process, and I got a hug from her every single visit...even if I w...
asn't there to see her. I also got bridesmaid dresses and tuxes from Dimitra's. Zane in the tux department is really wonderful and knowledgeable. My only problem was with the bridesmaid department. The range of personalities in that part of the shop really varied. I feel like I saw a different person each time I went in there. Some were nice, and one in particular made a rude comment towards one of my bridesmaids. Good value on the bridesmaid dresses (got a discount because I bought my dress there).
Reviewed On 2/27/2014 by Brittany E
I had only wonderful things to say about Dimitra's until recently. I had the best experience with finding my dress (Thanks Jessica!!), headpiece, alterations, and bridesmaids dresses. I also received a complimentary facial and the esthetician...
was wonderful! Unfortunately, the associate who took down orders for the guys formal wear was torn between two customers. She was working with a bridesmaid group as well as trying to determine what I was looking for. Multiple times I explained I was fine waiting, however she insisted. We ended up with some missing pieces, however we were able to pick up extras at the store. Unfortunately, I was not there when they were picked up and no one thought to look before taking them out of the store. After my honeymoon, I called to let them know what happened just to make sure that no one else received that kind of service, however they immediately began blaming me for not checking! After I explained I was not looking for anything free and I only wanted an apology and to make sure they were aware of what happened, they were much nicer. I would still shop there, and recommend their shop to anyone, I was just very upset after all the money and time I had spent there, I was treated like that. Hopefully it was just a one time thing! All the dresses/formal wear were gorgeous!
Reviewed On 2/26/2014 by Cherise M
Dimitra's was a wonderful place to shop for a wedding dress. They listened and respected my budget and style and found the perfect dress for me! They provided the individual attention that every bride desires and were very helpful. We also used...
them for bridesmaid and groomsmen attire and found them to be great as well. Our only complaint was that the bridesmaid department was frequently hard to get ahold of when making phone calls to them.
Reviewed On 12/08/2013 by Jessica S
I can truly say that I had my very own 'Say Yes to the Dress' experience at Dimitra Designs. My consultant, Jessica, listened to what I wanted and brought me dresses that flattered my figure and fit within my budget. The service there is exce...
llent. The head seamstress is incredibly nice the whole staff is welcoming. Would def recommend shopping there for wedding or prom!
Reviewed On 12/04/2013 by Lauren T
I was lucky with the lady that helped me she was wonderful! My dress was made well and it definitely held up to all i did in it, but you must be willing to spend a good amount. I loved my dress but I was astounding at how much wedding dresses c...
ost but that was everywhere I looked. I went slightly over budget, but I realized in order to get something good I had to.My experience was good. I did not have alterations done there because they were expensive.
Reviewed On 8/26/2013 by Patty T
I really love my dress and the experience of finding it. Sarah did an amazing job finding me the perfect dress. However, getting my dress altered there wasn't the best experience. I felt like it was a fight to get them to do what I wanted an...
d they were WAY over priced. I would highly recommend getting your dress here but taking it somewhere else to have it altered.
Reviewed On 8/16/2013 by Ashley M
The process of finding my dress was great! Cory was a big help and gave me some different ideas on how to style my dress. The alterations were a different story. When they took it in, they cut off the extra fabric so that later I actually nee...
ded more room in my bust and there was nothing they could do about it. I ended up having to take it to another alterations shop. I ordered my bridesmaids dresses from here as well and they said they gave a discount, but we found out that they had increased the price. It also took a while for them to order and get the dresses in. It was very disorganized.
Reviewed On 8/10/2013 by Stephanie W
I was approached by one of Dimitra Designs vendors at a bridal expo and knew right away I would love their service. I am plus sized and having someone approach me about wedding dresses was rare! I must say when I set up an appointment to try on...
dresses every single one of the staff members I met were exceptional. I showed them a few pictures of what I wanted in a dress and I literally found my DREAM dress which was the very (and only) one I tried on! They know what they are doing and can really give you that amazing experience you are looking for when finding your dress!
Reviewed On 8/03/2013 by Kellie F
Great service, very nice! Couldnt believe how well the alterations came out the very first time!
Reviewed On 6/24/2013 by Katherine Y
Alicia at Dimitra's was fantastic. She really listened to what I wanted in a dress and helped me to find the perfect dress for my wedding day! I received so many compliments! I couldn't be happier!
Reviewed On 6/11/2013 by Amber C
I went to Dimitra Designs to try on dresses. I already knew what I wanted. I was unable to try on a dress similar to the style I liked but the dress consultant worked very hard to find a dress for me. I ended up ordering a dress I found online ...
through Dimitra Designs. The transaction was smooth. After I received the dress I was fitted for alterations. I was rushed, the seamstress was not flexible, and the alterations were overpriced. I went elsewhere for alterations.
Reviewed On 6/10/2013 by a member
I purchased my dress and got it altered here. When I went in to try on my dress after getting it altered, they could not find it. After waiting 45 minutes, they told me my dress was not there and was at a different seamstress. The other seam...
stress called me and told me I needed to come all the way to here store 30 minutes away. My dress a size 10 and needed to be altered to 4. When I tried it on, they altered the dress but did not alter the lace overlay AT ALL and said it couldn't be done which I was told could before I purchased the dress by Dimitra. Less than a week before my wedding, I went to pick up my dress from the finishing touches and cleaning, they argued with me about what was supposed to be done. They were not organized, high lack of communication and obviously tried to cut every corner to make money. They tried to charge me more than what was quoted, tried to get us to pay in full before the dress was altered (unheard of) and after all of this stress and complications only took $100 off my $400 alteration bill. I am not one to make poor reviews and am the most easy going person but I would not want any other bride to go through this. Almost had to find another dress less than a week before the wedding!
Reviewed On 5/24/2013 by Melissa C
My experience at Dimitra's was good. Make sure to try on dress several times at location, especially after alterations. They have some added-on charges, so be careful of that.
Reviewed On 5/12/2013 by Erin D
Dimitras had the prettiests gowns! I loved going in there!!! The staff was always helpful and friendly. The first time I went in the lady put me in gowns way over my budget and wouldn't listen to me but I requested a new girl and my experience ...
was way better!!! I loved my gown, I wish I had more reasons to shop at dimitras!
Reviewed On 4/26/2013 by Katie R
The wedding gown I chose was the 3rd I put on. There was a huge selection which allowed me to find exactly the dress I had envisioned. The alterations lady always does a phenomenal job for us, throughout proms, pageants, and other times I've be...
en a bridesmaid. We also chose to get our bridesmaid gowns and tuxes from here. Although we had a few "hiccups" with the tuxes, they were very accommodating to rectify the situation.
Reviewed On 4/16/2013 by Evelyn R
All my family lives out of town so I had to go dress shopping by myself, I found an angel in the store called Jessica she is the sweetest person you can ask to help you pick out a dress. She understood and met every request I made. I did the al...
terations on the dress here, and they did a fantastic job.
Reviewed On 4/09/2013 by Lucy V
I got my wedding gown from dmitras. It was a fabulous gown! Not your typical dress that you see everywhere. My consultant was Jessica. She was great! Knew exactly what would look good on my plus size body and even jacked me up with hairdo and j...
ewelry when i found the one.
Reviewed On 3/30/2013 by Kara B
I purchased my dress here and my veil. Leo was the sales associate who helped me and he was great. I never had any issue with the sales associates. All are wonderful. I love my dress and my veil. I also had my dress altered here. I had my first...
fitting and we determined it needed to be taken in at the top. I returned for my second fitting and the top was still too large so I asked the seamstress to take it in further. This second alteration never happened. I picked up my dress days before my wedding assuming she had made the change. On my wedding day, my mom zipped up my dress and stuck her finger on a pin. The dress had never been taken in the second time. We had to pull the pin out and my dress was too large on top for my wedding day and there was nothing we could do about it at that point. I called the store to explain the incident after the wedding and asked for a partial refund on the alterations. I explained that the bustle they had put in was fine and the hem line was fine but that it had not been taken in properly and I wanted a refund for that portion of the alterations only. I had a lot of trouble getting in touch with a manager. 3 weeks after I originally called the store I was finally transferred to Dimitra, the owner, who yelled at me and hung up the phone on my. I was speechless. I never got a refund. So my advice is, try on your dress a third time if you have any alterations done and never pay for the alterations up front. I paid for all of my alterations before they did them which in retrospect was not a good decision.
Reviewed On 11/20/2012 by Brittany D
I found a great dress at Dimitra Designs. It fit my personality and the theme of my wedding perfectly. I enjoyed the help of the lady that helped my find this dress. The atmosphere is very comfortable in the bridal area. The only aspects of t...
he experience I did not like, was that although, I stated my budget from the beginning, they still brought dresses out for me to try on that were outside of my budget. Customer service is was pretty good.
Reviewed On 10/22/2012 by Pattie H
I am only giving them a low review due to the lack of communication and the size problems with my girls dresses. The initial day that we went in there to choose and try on Bridesmaid gowns, it was nice! My girls went ahead and put down depos...
its and did sizing. The ladies at Dimitra's told my girls that they would size them correctly so when the gowns came in they'd be perfect! WRONG! Each and everyone of my bridesmaids had issues with their dresses, one of them was told they had to order a plus size gown and had to pay an additional $100 only for the dress to still not fit correctly. She had to go pay an additional $200 for alterations, to make the gown SMALLER!! Everytime I called the store, I was given the run around. EVERYTIME! Not once did I speak to someone who knew 100% what they were talking about. I would leave messages and never get a return phone call. So I had my matron of honor go in (cause I live out of town) to speak to a manager and from there we finally got someone to tell us what was going on! I will not recommend this store to other brides, unless they want added stress to their wedding planning. I am very unhappy with my experience here.
Reviewed On 10/18/2012 by Rebecca H
I first went to Dimitra's with a friend to look for a wedding dress for her wedding. I ended up buying a veil for myself when I was there. I was told it would be abut a month and then I would get a call telling me the veil was in. Over a month ...
later, I called them and asked where my veil was. Turns out, that vendor takes longer to get the veil in and no one had told me. I couldn't get the veil in until 3 weeks before the wedding. I was thrilled when the lady said she would put the sample aside for me to wear for my bridal portrait. A few weeks later I went to get the sample. I dealt with a different, much angrier woman that the person I had dealt with on the phone. I told her about the veil, I had my receipt in hand and she tried to give me a different veil. I told her it wasn't it and she kept trying to give it to me. I had to stand there and argue until I was almost shouting before she FINALLY went to talk to the manager about it. I did finally get the veil to use for my pictures. My veil came in before the wedding and everything was okay. I honestly would have given them 5 stars if not for that one employee. That being said, they have a very wide selection, just stay away from the bridal consultant with a limp (I wish I could think of a better way to describe her but I don't remember her name and other than that she looked very generic.)
Reviewed On 10/18/2012 by Kristie M
I purchased my gown from Dimitra Designs. This was the first place I went to try on gowns and found "the one" that very first day. After shopping around, I found myself back a Dimitra's. They have a nice selection of gowns that would be good fo...
r most any budget. I found the perfect gown for my small outdoor ceremony. My consultant was very professional and I couldn't have asked for more. My only bad experience with Dimitra's came when I was purchasing the gown. I witnessed how management treated the staff and the lady was very hateful in front of many customers. I think Dimitra's is a great place to shop for a gown with friendly and helpful consultants. I would not recommend them if you are seeking employment. Overall, very satisfied.
Reviewed On 10/08/2012 by Jessica K
I would recommend Dimitra's to anyone. I had had a few bad experiences shopping for my dress but Dimitra's gave me the BEST experience. They really made me feel important and I found my dress there!
Reviewed On 9/24/2012 by Whitney K
Loved my dress. Very helpful staff.
Reviewed On 9/19/2012 by Krystin S
i was helped imediately and they did a great job staying within my budget...i found the dress of my dreams and they gave me pointers on where to get accessories for cheap
Reviewed On 9/11/2012 by Heather M
I purchased my bridal gown, my bridesmaids dresses, and rented the tux for the wedding all here. It was a one stop shop and I thought that was great. Until I realized that all they cared about was your money. I would call and never receive a ca...
ll back when I was told someone would a number of times. One of my bridesmaids was over charged for her dress and it took 2 weeks to give a refund. There were at least 4 times that I went to the store and had to stand and wait 15-20 mins for one person to get finished with a customer before someone could help me when there were 3-4 other employees goofing off. And NEVER go during prom season. I will never be back!
Reviewed On 8/03/2012 by Leslie H
From my first time stepping into Dimitra Designs to my last appointment was a great experience. They are very helpful and have a wide variety of dresses!!
Reviewed On 7/28/2012 by Joy R
They did an awesome job in working with me for my wedding. The dress was ready on time, and also I ordered my bridesmaid dresses as well as the tuxes from there. There was only one mix up that the groomsmen had the wrong shoes, and they correct...
ed it efficiently. The alterations department does a fantastic job. Jasmine and Jessica are one of the bridal consultants and they enjoy their job and they put forth all their effort into their job to meet their clients/customers needs.
Reviewed On 7/10/2012 by Brittany L
I had a great experience at Dimitra's. They catered to me like no one else did. They found exactly what I loved at a price that was affordable for me.
Reviewed On 6/08/2012 by Robin H
This place has the greatest selection in gowns in the Upstate area with a wide range in prices. Most of the staff are super nice and very accommadating. The only issue I had were with the bridesmaid and tuxedo department.
Reviewed On 5/31/2012 by Jenna B
I absolutely love this place. I couldn't find my dress in a store anywhere. Other stores were interested in ordering if for me, but at the time I had not quite settled on it yet. I just wanted to see it in a particular color. Dimitra Design...
s went above and beyond to get the dress in for me and when I saw it I knew it was the one!!! They are so amazing and helpful!
Reviewed On 5/08/2012 by Georgia B
I loved shopping for my dress at Dimitra's. The saleswoman I worked with was very energetic and really listened to what I was looking for. She was super patient with me (even though I'm very indecisive), and worked with me until I was extremely...
satisfied with my choice. (She was also helpful with bridesmaid dress choices.)
Reviewed On 4/24/2012 by Stacey Z
Big store, lots of help, and reasonable prices! It was a little confusing for my bridesmaids, but they worked everything out!
Reviewed On 4/01/2012 by Janice T
Dimitra's was the second salon I went to. My first experience was HORRIBLE and I was not really looking forward to continuing my search! As soon as we walked in, we were happily greeted and received fantastic service! The salon was clean and ha...
d a huge assortment of dresses! There were dresses in every price range, and the cool thing was that they also had tuxes and bridesmaids dresses so you could do it all at once! Thanks Dimitra's!
Reviewed On 3/28/2012 by sue l
The first words out of the receptionist mouth were "how much do you want to spend?"..."oooh, then you can't shop on that side of the store - that side is out of your budget!" "Mom can wait out here - she cannot help you look"
Reviewed On 3/10/2012 by sarah c
TERRIBLE customer service. A sales rep told me about having adequate inventory in a particular line and size range (which there wasnt), manager has not yet returned my calls, reps tried to order me a dress that had been discontinued for over a...
year.
Reviewed On 2/21/2012 by Kim B
I went to Dimitra's for my wedding dress. I went in 3 times to try on different dresses and finally found a great one off the rack in my price range (under $1K). I paid for my dress, ordered my veil, and ordered a crystal and pearl belt over ...
the phone. At my next visit I found out the belt wouldnt' be in before the wedding (and this just made the dress and was something I was told I could get for sure). We had to talk to the owner and ask for them to sell me the one they had for display. Then the veil wasn't ordered. Then, they pulled my dress I paid for and it was the wrong one. When they thought they found the right one it was the right dress, but it was red. After all that they figured out the issues and got it all straightened out. I honestly felt like it was an issue with my consultant. She must not have a good day. After all this they got me with Irena in fitting and she was amazing. She did the best job! I was expecting so I was concerned with the fit. I bought a 12 and she took it down to a size 6 with room for a bump. She left the exact amount of room to make me look perfect - you couldn't even see my bump!! I loved my dress and loved my experience with fitting.
Reviewed On 2/11/2012 by Amanda M
Dimitra Designs is an upscale bridal shop. I searched for my wedding gown and bridesmaid dresses here. The people were helpful when looking for the wedding dress. However, it was a completely different experience looking for the bridesmaid dres...
ses. The attendant was unable to help us find dresses and couldn't seem to tell us the available colors. They also had a limited selection in stock to actually try on.
Reviewed On 2/06/2012 by Meesha P
After a HORRIBLE experience at Davids Bridal I just happened to stumble across Dimitra's on the way home. I had no appointment and they were nice enough to help me anyway. I worked with Jessica and her sister Jasmine,and these two are like the ...
bridal dynamic duo. They listened to what I wanted and made me feel very important and cared about. I changed my dresses 5 times and each time I went back Jessica had a smile on her face and she didn't mind starting from scratch. I finally found my "perfect dress",dress #5 and I am so happy. They have great customer service and a variety of dresses of all sizes. I'm a little sad that I've found my dress bc now I want get to go there any more,that's how great my experience has been with Dimitras.
Reviewed On 11/18/2011 by Elaine S
My dress was beautiful, well made, and very reasonable. The staff was very helpful. It was a surprisingly enjoyable experience. Jasmine helped me and actually picked out my dress for me. I have never looked so thin in my life. The dress was...
awesome!
Reviewed On 11/10/2011 by Brooks G
I searched high and low for a tuxedo shop that had exactly what my fiancee and I both had in mind for my groom's attire. I finally found just the place at Dimitra Designs! They had a large selection of tuxedo's and the very specific look we wer...
e going for! They were the only shop in the Greenville area that had the tuxes we wanted! They were so helpful and easy to work with! My groom and all of his groomsmen looked incredible in their Geno's tuxes!
Reviewed On 11/03/2011 by Casey G
Dimitra's has any dress to fit any style, size & budget! Very knowledgable staff
Reviewed On 10/18/2011 by Clary P
Good selection, great service. The good thing is they offer everything you need for your wedding - hair, makeup, photographers, videographers, etc. So if you're looking for a one-stop shop, you should definitely visit them.
Reviewed On 10/04/2011 by Megan S
I had a really great shopping experience with Jessica as my helping hand. She listened to my vision for my wedding and the colors and feel I was going for and my budget and she brought me perfect dress! A different young lady assisted me when ...
I went to pick up the dress and she was not as personable, but other than that it was an awesome experience and I have recommended this bridal salon to other brides.
Reviewed On 10/03/2011 by claire m
I wanted to give Dimitra Designs a huge thank you! They made my bridal experience the best! I got my wedding gown and all bridal dresses from them. They were all gorgeous and arrived in a timely manner. I had to get alterations done on my gown ...
which were done promptly. I felt welcomed by the staff when I visited the store. They were all very patient and knowledgeable when helping me choose a dress. Overall, I hihgly recommend this place to anyone looking for bridal gowns, bridesmaids dresses and tuxedos.
Reviewed On 9/30/2011 by Kiersten P
such sweet and kind sales team! Seamstress was amazing!
Reviewed On 9/20/2011 by Amie M
I found my perfect dress at the first place I looked, Dimitra Designs. I wish I remembered the name of my bridal consultant, but I can't. She was absolutely awesome and kept putting me in dresses until we found the one (on my first try). She...
also happened to be there for most of my fittings and always came to say hey. I also got my earrings from here for a very reasonable price. The only downside I experienced was that alterations were really expensive and they make you buy the dress bag, which I lost on the wedding day. Also my dress had to be altered more than once because it was not perfect the first time, and at my final fitting, it was dirty. They were very helpful in getting it cleaned and perfect for my big day though, and I would definitely go back there again!
Reviewed On 9/10/2011 by Deb K
We bought many of our wedding needs at Dimitras, first starting with the dress. Which was the most beautiful dress I had ever seen. We also got our invitations, tuxes, bridesmaides dresses, shoes, and veil. Though there were a few bumps in the ...
road, but Jasmine or Jessica were always there to take care of the problem and everything turned out perfectly. I would recommend them to anyone who asked.
Reviewed On 9/04/2011 by Lauren G
I got my wedding dress, veil, headpiece, and earrings all at Dimitra. They have beautiful dresses and accessories,but some of their prices are outragous! They charged for dress bags, description of the dress for the paper..basically anything th...
ey handed you, you paid for! I love the people though.
Reviewed On 8/21/2011 by Lindsy K
I always bought my prom dresses from Dimitra's and knew that is where I would buy my wedding dress. I only tried on 5 dresses and on the 5th one, I knew we had found it! I received so many compliments on the dress the day of my wedding and I co...
uld not have found a more perfect place to purchase it!
Reviewed On 8/16/2011 by Catherine C
My wedding dress was a dream! I want to wear it now even after the wedding. The staff at Dimitra made my dream dress come true and they also had the best selection of bridal and bridesmaids dresses by far from any other store. The staff work we...
ll to know your name and help you out in the best way possible. I am so thankful to them for being professional and making me feel like a princess when trying on my dress. Every girl should feel like she is in a beautiful dream when finding her dress.

Contact Info for DIMITRA DESIGNS

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303 N Pleasantburg Drive, Greenville, SC
(864) 467-0801
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Meet the Team

meet the owner
Dimitra Mandalas
Owner
Owner Dimitra Mandala's experience comes from over 35 years of dressmaking. After graduating from design school, she worked in the Los Angeles fashion industry for such notables as Nolan Miller and Bob Mackie. She was then recruited by famous pageant designer Stephen Yearick in Greenville, SC. When Mr. Yearick relocated his headquarters to New York, Dimitra decided to open up her own salon. She has had the privilege of dressing many beauty pageant contestants and brides.

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