Dior Bridal Salon

I couldn't have been happier. I will recommend them to any bride.

The dress was beautiful and alterations were perfect. I couldn’t have asked for a sweeter team to help provide the wedding dress of my dreams!

that’s a reality show. I had an overall nice first experience at this salon. There were a couple of dresses I liked and I did not feel rushed at all. Kristi was my initial consultant and she was nice and friendly. The dress I saw online I wanted to try was discontinued but she went out of her way to see if I could still potentially order the dress. The designer said I could still order that dress as long as I had the order in by 5pm that day. Kristi never made me feel pressure like I had to buy that dress or any others though and I very much appreciated that. She even brought me a beautiful new dress they just received that wasn’t even tagged yet to try on. The only negatives I had for her is that she seemed busy a lot of the time and not always around. She did not hold up the back of the dresses when I walked, nor did she fix the train for me when I went to show my family. My mother in law ending up fixing the train every time. I also felt the fitting room wasn’t that private as the curtains kept opening and closing to bring in/put back dresses. My appointment went overtime so Riley took over towards the end. She was really great! She gave so many ideas on what to do for a veil, fixed the train on the dresses, held the back up when I walked and everything I expected a consultant to do. Her ideas were as if I had a talking pinterest board in front of me. She was 5 stars!

may be hard to do, as many of their dresses are in the $1,500 range. However, she listened to my style preferences and looked at all the pictures I brought in and was able to pull so many beautiful dresses for me to try on (that were all close to my price point). Unlike many other salons I’ve been to I felt like she really listened to me and picked up on what style I was looking for. I also felt like she understood and respected my budget (which was very important to me). I ended up ordering the most beautiful dress that day, and came in slightly under my budget! I just recently brought my bridesmaids to Dior with me to pick out their dresses. I was assisted by Kristi again, making that process as smooth and stress free as the first time. Since my first appointment I have called Dior on several occasions to ask questions and/or check on things... Each time they have been responsive, enthusiastic and helpful. If you are like me and just want to find your dream dress without the fuss, Dior is your salon! The staff (especially Kristi) will make this experience so fun and stress free, which in my opinion is exactly what a busy bride-to-be needs!

true and the absolutely perfect dress!

s that other shops didn’t making for a wide selection of truly unique choices. I’m going to miss coming here. Thanks for an awesome experience!

on and the first one I tried on I ended up loving and couldn't stop thinking about afterwards. It ended up being my wedding dress. Not only was the customer service great, it was the most beautiful dress and I got endless compliments on my wedding day. I am very happy. I would definitely recommend Dior Bridal to any bride looking for the perfect dress and the people to make sure it looks great on you.

I had to stand at the register the whole time, no sits were offered. My daughter would come out to show the dress the area was so small you cant lay the train out, could not even turn. The only mirror for her was the flat dressing room mirror .Alot of the dresses on the rake were dirty..not makeup, but...neck dirt. This place made davids bridal look like atop notch boutique. They DB had a couple sitting areas, lots of room to see walk in the dress. They spent so much time at davids showing different opens from belt to differnt sleeves, great customer services. hugh selection .

ey were always super friendly and helpful when I would go in for my fittings and alterations. Would recommend them to anyone looking for a wedding dress in the metro Detroit area!

we were their only client Sharon just amazing is all I can say Thank you and thank you for all you have fixed and made happen

ect dress. They have a BEAUTIFUL selection of gowns to fit the needs and taste of every kind of bride, and they offer a large assortment of bridesmaid dresses. I am SO happy that we worked with this salon. My dress was perfect. The bridesmaid dresses were perfect. The flower girl dress was perfect. My veil was perfect. Alterations were easy. The environment is upscale, yet warm and inviting. Staff is knowledgeable and honest. I highly recommend Dior. Give my best to Sharon!

nd when I tried my dress on, it was snug but fit. I said I would pay for it to be let out, but before leaving after the first fitting I was not remeasured. I questioned this to myself, but assumed the ladies here are professionals and knew what they were doing...BOY WAS I WRONG! I came back and the dress still was snug. The first seamstress I dealt with said she could take it out more OR I could "refrain from eating so much for the next month". I tried to laugh this off and made a joke of it, but I was seriously offended. I am NOT a big person by any means. I'm 5'2", 128 pounds. I called in the next day and asked to speak to a manager. I got Barb Schlaff who I'm assuming is the owner of the store. She proceeded to ignore that her seamstress had said this and made it seem like I was lying about the encounter. She told me to come in the following Monday and she would have another seamstress work with me. When I got there, the second seamstress was on vacation...so Barb said she would do the alterations...mind you she is NOT a seamstress who NORMALLY works on dresses. While I was there for this visit, I questioned both Barb and one of her other rude associates why I wasn't remeasured when I came in for the first fitting...their "excuse" was that the first seamstress has been doing this for 45 years and she's very experienced...well she still didn't have it right and they finally, after I HAD to request to be remeasured they did so. When I posted my review on their Facebook page after 8 TRIPS for fittings, Barb decided she was going to respond. She said "Dear Liz, Unfortunately there is very little seam allowance to let a fitted gown out when your measurements are larger than the day that you ordered. Our seamstresses worked tirelessly to accommodate your larger frame. I know that we finally achieved a perfect fit and that you were happy. So why complain about the people that helped you???" I responded to this and let her know that her response and attitude was EXACTLY why I complained and wanted to let other brides know to stay away from her shop. Eventually I decided to post her response on my page to let others know, and this caused a fire storm of others sharing and posting on their Facebook page. They must have been so embarrassed because shortly after all of this, they took down their original page, and started another. Now you'll see a fresh page, but people have already started to comment about this incident on the new one. They cannot hide their wrong doing. These ladies have no class and should not be in the business of working with the public if they are going to have such attitudes. There are some ladies that work there which were extremely helpful, understanding and professionals. Barb, I think you could learn a thing or two from these ladies. Best of luck in staying in business.

fun picking out the dress and the price was relatively reasonable. The dress came in early, which was fantastic, but then things started to get a little weird. Suddenly additional charges were being added for things we thought were included, and we were being asked to pick up the dress prior to alternations and store it ourselves or pay a storage fee, when that was not how we recall we were initially told it would work. The dress also did not come in as expected. I paid extra to have the dress custom hemmed by the designer and was told that even if the length was off a little, it wouldn't be an issue because the lace applique at the bottom would come unattached so we could make final adjustments when the dress came in. This was not true, the dress came completely finished and too long, At this second "miscommunication" we decided to take the dress elsewhere for alterations, including having the extensive applique removed and resewn to adjust the dress to the correct height. Great job on the initial picking of a dress, not so great on the follow through.

erations. Then when they neglect to do measurements and/or wrong ones, the owner will so kindly body shame you. You will be told that you have obviously over eaten since the last fitting and that "your large frame" is the problem; not them. Reading other reviews, it appears that this is common practice there. So sad. This is supposed to be a brides best moments. Oh, did I mention that they removed the reviews from their Facebook today? How about this; they deactivated their entire account now. They don't want the truth out but I promised that I would write reviews everywhere so bride to be's can be warned.

a great job measuring me that my dress only needed to be shortened. The women in alterations were extremely knowledgeable and experienced. I would highly recommend Dior Bridal!!!

nths in advance of my wedding. Was talked into ordering a belt. Upon further thought, I decided I did not want the belt. I had spoken to multiple people in the salon in person and on the phone, including the owner, regarding cancelling the belt (months prior to the belt getting shipped from China). They would not let me remove it from my order!! Instead, they held my dress for ransom and made me pay $300 (Yes, $300!) for a belt I expressly said I did not want and did not use on my dress. They recommended I sell it on the secondary market...?!?!? Aren't THEY the ones that should be selling this item, since this is their business??? This place is a joke. I did not and would not send anyone else their way and am currently contemplating small claims court. I am saddened, as Dior Bridal is right in my backyard. If you go onto 'Yelp" you will see similar experiences with this salon. I honestly wish I would have done so prior to engaging in business with them.

to schedule an appointment or work with Dior, I recommend only scheduling with her. As reviews have said before me, many of the other workers at Dior were not friendly or attentive. Two of the workers ruined shopping for a veil at the trunk show by not being helpful or friendly at all, even though I had an appointment. When my girls came in to try on dresses, there was little to no support to help the girls. When my dress came in and I tried my dress on, the girl working didn't help me get in or out of my dress. My mother and I had to figure it out, which was difficult as I had a corset back and never did it before. We lived over an hour away so each appointment we scheduled strategically around work and each other's schedules and to not get waited on with an appointment, let alone receive any greeting, friendliness or help as a bride who already purchased all her dresses at their shop was disappointing. So, schedule with Sharon and the experience at Dior will be everything you want it to be as a bride! Also, Mary in alterations is very talented and very kind to both my maid of honor and myself.

ing judged or had a hard time trying to find something that would fit to try on. Everyone their is extremely helpful! Also, alternations were a breeze, even when I decided to add on a belt a week before my wedding, they still got it done! All my bridesmaids at their dresses from Dior as well!

d me only dress that I was interested in and allowed my mom to pick out some dresses for me. Which was great as it was my mom that actually found the dress. I don't have anything bad to say about this store. All of the staff I worked with were very helpful. I loved the selection of ivory dresses rather bright white. My maid of honor even went their to get her dress and found the one on the first trip.

e on the pricey side and i ended up somewhere else for those. But i would still recommend Dior to look for the gown of your dreams!

g me overall what I was looking for and showing a few photos. Then we went through the salon together and started pulling dresses. Everything in their store is very affordable (I was expecting to have to spend way more than I did) and they had a great selection of dresses. I tried on 10-15 dresses, and eventually narrowed it down to two. They were very patient with me as I went back and forth before saying yes to the dress! I didn't have to go to any other salons. Dior and specifically Kim and her mom who own the salon were fantastic throughout the process. My dress came into the store in a timely manner and when I received it I nearly panicked when it felt way too small. They said not to worry and then I met Mary (my seamstress) and my god is she a miracle worker. She transformed that dress and made it fit absolutely perfectly when I thought we had made a mistake in the size. She completely put me at ease. Dior was there for us every step of the way from my dress, to my bridesmaid dresses, the mother's dresses, and now in preserving my dress. I did work with some consultants throughout the process that were somewhat aloof or clueless at times, but I knew I could always count on Kim to ensure everything was taken care of. If you're going to Dior work with Kim or her mom and you won't be disappointed. My dress was my dream and I have no regrets with picking the dress or Dior!

ess and I was 3 months pregnant so they had nothing to go off of when the dress came in. Had to switch to a corset back. Anna assured me that my dress would be secure in the bust area, even though I kept telling her I didn't feel secure. My dress was so loose In my chest area that it kept falling down the whole night. Everytime I see pictures that's all I think about. The manager wants me to wait until Anna is in to bring my dress to see what she did. Like she doesn't believe me. She took all day to call me back because she said she was doing what she had to do for her job. Maybe if she would of made my dress a priority in the first place we wouldn't of had this problem.

told me when to order them, neglected to tell me they take 14-16 weeks to come in, and then changed the arrival date on me. One lady slipped up that it was a rush order because they placed my order 2 months after all the dresses were actually ordered by us, but then another lady said that was false. Clearly they don't have it together. And not only that, but she made it sound like it was my fault and was very rude on the phone. I will NEVER shop here again. Sincerely - pissed off bride.

fect at my final fitting. They were sweet, helpful, and really put me at ease during the process. The cost was a shock but they did a good job. As for the shop, that is a whole different story. My first visit was ok, I know that the attendant was just being nice but it's probably not a good idea to tell a bride that every single dress that she puts on looks amazing. One suggestions, Wait for the brides response first before you say anything. Again, I know that she was just a happy, bubbly person. There was only one person on the staff that was easy to talk to and I wish that I could remember her name, all I know is that she was not the owner. From that day forward dealing with them was a nightmare. No one ever knew what was going on. One day I was told one thing and the next day I was told something else. Yes they can do it and then no they cannot, that is extremely frustrating for a bride. Thankfully my sister stepped in for me when I was about to lose my cool. Their billing was horribly unorganized. I was given numerous slips with different scribbles that were hard to figure out. At one visit I was given a total for my alterations, or so I thought, at my next visit it was higher then I had expected and I didn't really feel like there any good explanation for the difference in price. I would not recommend going there, it is a mystery to me how they have been in business for so long!

lear with the deadlines and pricing. The tailoring was perfect! I wish I could buy all my clothes from them!

ss is perfect; my strapless gown fit like a glove and the bustling was easy with the help of my mom and bridesmaid.

wedding dress and left in tears. I received HORRIBLE service. My assistant didn't clearly want to make a sale because I was never even asked how much money I was planning on spending. I was put in the sample dresses that were way too big for me (which is to be expected) however, my assistant did not even take the time to clip me into it. Every dress was huge and added about 50 pounds to my figure. It was extremely hard trying to picture how a dress will look like on you when it doesn't even nearly fit. I was asked to keep my leggings on which made trying on dresses extremely hot, I finally asked to take them off so that I wasn't dying of heat. My assistant was very cold and acted like my family or I weren't even there. She did not try to accommodate us at all. This salon carried the dress of my dreams that I ended up buying at another salon. I hated it at Dior because it didn't even fit me in any way possible and looked absolutely horrible. I suggest that you go to another salon and save your time and energy. I will not recommend this salon to anyone.

want and are so kind! You will not be sorry if you purchase your dress from Dior!

I started at the other stores first I wouldn've been disappointed in "exciting" time everyone says it is to find a dress. At Dior I was made to feel special and that it was no problem to try on dress after dress. I was very satisfied with my alterations that were done at Dior. All the ladies are very professional and make it an exciting time. I would recommend this bridal salon to everyone.

make our appointment, I specifically asked if they had Mori Lee dresses and they told me that they did, which is one of the main reasons I made the appointment with them in the first place. When we walked in, we were greeted by two ladies at the front desk. After checking in, we started to discuss what it was I was looking for. I specifically told her that I wanted to try on Mori Lee and even brought a folder with multiple dresses as examples of what I'd like to see, and we discussed budget. After our brief discussion, she had us sit down and wait while she pulled dresses. She did manage to stay within budget, but not a single dress I tried on was Mori Lee. I can't imagine it was because they were outside my budget, (she was one of the lower priced dresses at the next salon I went to, not even breaking $1000!). When I would mention things I didn't like about a dress, instead of pulling out the dresses that had those characteristics and finding something else, she would just move on to the next one she originally pulled. There were 3 dresses she pulled for me that I didn't even bother trying on, because I could tell by looking at them that they were not even close to what I wanted. When we had gone through trying (or not trying) all the dresses she pulled for me, that was it. Appointment was over. It was either I like what she grabbed or nothing at all. I'm glad I didn't find the dress here, because who knows how the rest of my experience would have been with them. Dior Bridal is not one that I'll recommend in the future.

a dress that was off white, like not white at all and I also wanted it to be covered in ivory lace. Once in Dior Bridal we started coming the shelves, the sales attendent was helpfully pulling dresses that semi matched my description. While going through the racks, I pulled out my dress and I pretty much knew that I had found the dress. I tried it on, loved it, and finally said yes to the dress. The sales attendants were very patient with me while I tried dresses and made my final decision. There was quite a large dress selection there, price tags seemed to range from $800 to around $2000. There were some more expensive dresses, but I didn't pay much attention to them because there were well out of my price range. I also had my bridesmaids purchase there dresses there as well. They didn't have a large selection of bridesmaids dresses, but they did have the perfect little black lace dresses to match my dress and I fell in love with them. I also had alterations done to my dress and the seamstress did a fantastic job.

ions including a simple bustle added and it came to $250. I was very pleased just felt the alterations were a bit pricey.

I was overwhelmed walking in to the store and seeing racks of white gowns...But I never even had the chance to look through them. My consultant pulled all of the gowns for me that she thought would flatter my figure. I ended up saying yes to the first one that she put on me! She was very patient- we went over our appointment by an hour and I never felt rushed! She even jacked me up with jewelry and a veil so that I could feel confident in ordering the gown. They also have a payment plan that is very reasonable if you can't afford to pay for the gown up front. I'm definitely going to take my bridesmaids there to get their gowns!

t the thing that set Dior apart was Lenora! She was fantastic. I was wedding dress shopping after a knee injury and I was on crutches at the time. She was so sweet, helpful, encouraging, and knew her stuff! I found my dress the first time I went in and it was the dress that I compared all others too as I continued shopping. I of course came back to that dress and Dior and I'm so glad I did! Throughout the process and being a soon to be bride with an injury, I could not have asked for a better person to work with. I would strongly recommend Dior. My only concern was that I thought alterations and accessories were a little expensive and the person that did my alterations wasn't the most patient but overall a TRULY GREAT experience. My mother got her dress from Dior and she had a very positive experience as well.

was that her and her team really cared about what I looked like! We were not just some other customer to them. Those women are the best in the business and they will set you up with whatever you need! We loved their seamstress too!

ey measured me perfectly (my dress only had to have the hem taken up, that's it!) Mary's work on my hem and bustle was beautiful (and she is a wonderful person!). I would DEFINITELY recommend Dior bridal salon to any future bride.

ommodating every time I was in there. I would definitely recommend using Dior Bridal Salon. If I had to do it over again I would!

plaint is that they pulled a price switch on me. I was quoted one price when I confirmed I would be ordering (over the phone, as I was out of state at the time), and when I went in to have measurements taken, they gave me a completely different price and would not discuss changing it. By that time, I had to order to get the dress in time for the wedding, so I was stuck, but very unhappy with the bait-and-switch price. Their refusal to remedy the situation really soured me on them.

ere super expensive! almost 1/2 as much as my dress and all I got was a hem & cups!

ing to find the one!! But I did! After trying on a dozen dresses I narrowed it down to 3. I walked in with the expectation of a totally different design and style, but Barb opened my mind to my perfect dress! When I put 'the one' on, I cried, my mom cried and my husband's two moms cried- at that point we knew it was it he one!!! I had a couple fittings and the alterations came out great! I looked like a princess and every single person in our wedding commented on my gown! It is back with Dior for clean in & preservation- I would highly recommend Dior if you want custom, amazing gown