Enchanted Bridal Boutique

Planning a wedding during COVID19 in 2020 has been quite the feat. Between debating whether or not to even get married still and trying to secure vendors, it has been so difficult. Then, to top it all off, my gorgeous amazing wedding dress was stuck in New Jersey (the heart of the COVID 19 outbreak) and was delayed for months. I was so scared that my dress would not make it in time when Angela called my wedding planner and informed us that they had my EXACT dress in the back, brand new. It was to be used for their inventory for brides to try on but it was MY dress so what did they do? They let me have that one! It is a size bigger than I need, but it will work. We are going to have it altered and it will be perfect. I am so happy that the ladies at Enchanted we’re able to still give me my dream wedding dress even with all of the Coronavirus chaos going on. Thank you Enchanted Bridal for making this happen for me!

I ordered the dress and it came in fast and it was perfect!

Oh my gosh! Samantha, Patricia, and Angelica are super helpful and instantly connected with me. They listened to what I had to say about each dress I tried on and brought out dresses based on my requests. They made me feel so comfortable! They even cried when I found the one! If you want a personalized experience with lovely women, definitely go to Enchanted Bridal.

When I went to buy my bridesmaid dress I had a great experience! As soon as the bride-to-be and I walked in we were seen to immediately. The dress was beautiful and they took my measurements to ensure my dress would fit properly before placing the order. I’ve been in bridal shops before where the wait was long, they didn’t have what I needed, or the employees gave me a hard time- this was definitely not the case here. I highly recommend Enchanted Bridal Boutique for your bridal party, you will not be disappointed!

I have two sisters getting married months apart and this place is by far the best dress shop around. Everyone has been kind and very attentive to everyone's needs from bride to bridesmaid. The perfect place to say yes to any dress!

The women who work here are so thoughtful and attentive! Never has a dress shopping experience gone so seamlessly and we owe it all to them. Part of our shopping experience included flower girl dress shopping for my four-year-old daughter. I was nervous to say the least, having her in an upscale bridal store. However, the women at Enchanted Bridal were so welcoming and kind to us. They were so good with my daughter, letting her try on every dress she liked and pinning her hair up like she’d have it on the wedding day. They even styled her with accessories and let her walk the “runway”. They gave her a real princess moment, it was so sweet. It truly made for a great experience. I would recommend this store to anyone looking for wedding attire.

Best customer service! These ladies make you feel like a best friend. I fell in love with the variety of dresses and ultimately said yes to my own 😘 I wish I could give more stars!!

Very nice ladies. Very helpful! Beautiful dresses!

I went to Enchanted a few days ago to look for a dress; they were so patient with me and incredibly sweet. They had a great selection of gowns and balanced listening to what I liked but also bringing in styles I hadn’t thought of. Would highly recommend!

Amazing experience with the ladies here at Enchanted Bridal! They’re amazing and were a lot of fun the work with! Made us laugh and it felt like we were at home! Amazing women to shop with and they gave me different dresses that I never thought I would like but loved! Found the perfect dress! Such an amazing experience!

This is the sweetest bridal boutique in all of California!!! I was also very fortunate to find the most stunning Winter Formal Gown for my 15 year old Daughter❤️ The service of the staff is so warm and friendly...before you leave you will be family💕

Truly passionate, family business I would recommend to anyone. The quality of their gowns is excellent.

The girls at Enchanted Bridal Boutique were absolutely amazing in my gown experience. I look forward to finally getting to try on my dress and walk down the isle. Thank you Enchanted!!

This was my 3rd stop. I was exhausted and over it. Thought I was never going to find the one. Katherine saw it in my face immediately and was very prompt to help me. After another 5 or 6 dresses she pulls one out of the back that was perfect! What I appreciated most about her was she wasnt trying to go over my budget and she was truly interested in what I wanted. She had a lot of input on other vendors that can help with things like alterations and she made my frustrating day so much better. I highly recommend going here.

I loved working with the Enchanted team. The dress I wanted was from a couture designer in LA which meant it was almost $10,000 and the team worked with me to get a similar dress with some adjustments from a local seamstress.

I purchased my wedding dress and veil on August 15th, 2018 for my event date of May 4th, 2019 and I have never received my wedding dress nor a refund as promised. The owners of the local bridal shop are Angela Nicole Jourdan and Patricia Holcomb. I first enjoyed meeting Patricia and her daughter Samantha in August of 2018 and loved ordering my Martin Thornburg wedding dress in the full amount of $1,909.32. Following New Years Eve, I did outreach to Enchanted Bridal Boutique for two reasons because I was advised my dress would be arriving around January or February of 2019, and my wedding had been canceled at the time for personal reasons. I was able to speak with Angela and she shared she would outreach to the designer to check on my dress and would provide me information to see if I could receive a refund. Following a few days, I outreached to the bridal shop and reached Angela and she shared my dress was being shipped and I should hear from them within two weeks. When I would call the bridal shop throughout the winter they continued to share with me the dress was being shipped, but I became concerned because I heard a big sigh in their receptionists’ tone of voice when I shared my name and by now we were in April. I was motivated to go in or I would not receive any updates as Angela nor Patricia were ever calling me back. I went in on April 13th and Angela and Patricia seemed worried that their customers would hear my questions, but I never created conflict. I only received my plain veil and signed for it. They shared they had issues with the Mon Cheri Bridals Designer all year and would be contacting me within a few days. I never received a call. I went in to the bridal shop with my mother on May 4th, as my receipt shares I purchased my dress and veil for May 4th, 2019. Therefore, they had over 8 months to provide me my dress and they had NOTHING to provide me. I was upset because they have taken advantage of my own payment and purchase, they have caused me pain, disappointment, stress, gas cost, time, and trust loss. Patricia and Angela began sharing it was the designer’s fault for the delay of my wedding dress and also caused me pain and disappointment by sharing they placed other customer’s orders in front of mine without any discussion or consult. Patricia let us know in person on May 4th that she gave us her word and to give her two weeks and that I would receive a full refund and again no contact. I went in to the bridal shop on Wednesday, June 5th with my mother and we noticed they had no customers so this time the experience was different. Angela and Patricia raised their voices, and they refused to provide me a refund from their company and they asked us to give them 7-10 business days. Following one week of no contact, my mother spoke to a Nicole from their Accounting Department today insisting to mail a check uncertified because she shared that’s what they usually do for their customers according to their policy and my mother said no, we’d rather go pick it up in person because we don’t want to take any chances of our refund check getting lost and we have waited a long time and “Nicole” shared that she was in Los Angeles so there was no where for us to go. So as you can tell we are now in mid-June and it has been a total of 9 months and 29 days or 43 weeks and I did not receive my wedding dress and I have not received my refund as promised in May.

I will send all of my friends and family to this bridal boutique. They showed me love from the first call making an appointment to picking up the dress a year and a half later. I worked with Samantha and she made me feel like a beautiful bride. She let me pull dresses myself while describing to her what I was looking for. I told her that I don't want what the cookie cutter dress and wanted something over the top without losing myself. She then pulled a completely different dress to try and I truly fell in love with it. They worked with our budget and gifted me with a $300 veil that matched perfectly with the dress. On top of that, they have headpieces and accessories that would make you swoon. I not only found a dress, veil, and headpiece, but I found true self confidence in the most beautiful and best dress I will ever wear. These women truly care about your experience and do everything they can to make you feel special regardless of budget, style, or dress size. I cannot thank Enchanted Bridal enough!

The ladies at Enchanted are so incredible! They are so genuine, sweet, and on a mission to make you feel like your most beautiful self. It's not hard to find your perfect dress here because they have such a gorgeous collection of gowns! You're sure to find what is perfect for you!

Where to start?! The ladies at Enchanted are absolutely amazing! They all make you feel like family the moment you walk into the shop. You immediately feel comfortable and at home. They strive to make you feel so beautiful in every single gown you try on. Their knowledge of their stock is incredible and you can tell they have a true passion for what they do. They have the most beautiful gowns in town! I highly recommend this boutique to everyone! You will not be disappointed.

I love working with the ladies at Enchanted Bridal Boutique. They take so much pride and care into every bride that walks through their doors. They are always updating their inventory to make sure they provide the best to their clients.

The ladies at Enchanted Bridal were incredible! They were so patient with me and listened to exactly what I wanted. They pulled dresses that fit what I was looking for and helped me try every option of veil, accessory and detail as I asked. They were so encouraging and made me feel confident about the dress I finally purchased! I would pick my dress over and over again with them.

Okay, so originally I absolutely loved this place. They took me in as a walk in on a Saturday and were so helpful. Without them I would not have said yes to my dress because I was so confused until they suggested I looked at it outside in some natural light. They were great with helping you find the right dress; however after that everything went south. My dress was supposed to come in the beginning of April and instead I didn’t get it till May 23 when my wedding was June 26 which they also had my wedding listed as June 2. Then they screwed up with my veil and didn’t order it properly and didn’t tell me till I was trying on my dress and I had to ask them where my veil was. They then tried to give me a veil I didn’t want and didn’t even refund me the leftover money from the first veil I ordered that was more expensive. I was extremely upset and came home crying after picking up my wedding dress which should have been such a joyous occasion. My fiancé ended up calling and going off on them complaining and got them to give me a full refund for my veil even though they don’t do that apparently. So my advice for you is to only buy your dress from this place if your wedding isn’t for 12 months. That way you have lots of time to sit around waiting for it to come in. Don’t buy your veil here though. I just felt like the owners were kind of rude and didnt really care how I felt. I felt like they were extremely unorganized too;however, the consultant that did help me was amazing, I believe her name was Kat, and my dress really was beautiful. So, just be careful if you get your dress from here. It was an extremely stressful experience for me and the dress is the most important piece of the wedding so you don’t want to be worrying if you can even get it altered in a month.

When we walked into enchanted we had the entire salon to ourselves. Sam was our attendant and she helped us navigate the salon as well as let my family and I pull a bunch of dresses. She was very knowledgeable and attentive. She had great recommendations and we were able to say yes to the dress that very day!

I would give Sam and Enchanted Bridal a million stars if I could. They have such a great selection of dresses. I found my wedding dress and my daughter’s (7) maid of honor dress there. They were welcoming, super helpful and made the process fun and easy. I was in and out both times and happy with my purchase. I 100% recommend! Thank you Sam!!

Helpful staff with a great selection

Amazing! I cannot say it enough. GREAT customer service! This bridal shop was my second stop after a long day of dress shopping at a different shop, and I truly wish it would have been my first! It would have saved me so much time. Enchanted bridal has a wide variety of dress in different price ranges. I honestly have to say the ladies here made me feel so comfortable! They were so sweet and willing to help me get the dresses off and on. I arrived to the shop one hour before their scheduled closing time, but still welcomed me, and even said they wouldn’t mind staying if I wanted to have to rest of my family come in. I’m truly happy I found Enchanted bridal, because the vibe at this shop is amazing! I would recommend them to anyone! Even those women who are curvy since they carry such a larger variety of dresses and sizes. Thank you Enchanted Bridal for being amazing!!

I am from out of town and bought a beautiful dress here. However when I brought it home to have alterations done it was a nightmare. They ordered a dress way to big for me and a total of eight inches had to be taken off sides and 4 inches off hem. The lace appliqué had to be taken off stitch by stitch and thread was baby fine clear.

beautiful dresses worked with my low budget. super friendly and overall awesome store

LOVE all the ladies that work at Enchanted, including Ami Cherry from Cherry Blossom Bouquet that helped out as well, they are all very sweet and honest. I live in San Diego and from Bakersfield so I shopped around for wedding dresses in SD as well, however, I fell in love with this little bridal boutique and their dresses. So much that I even got 2 dresses, one big and one short. They also allowed me to do fittings on Saturdays which they prefer not to do but due to my situation, they were very sweet about it. Both of my dresses were ABSOLUTELY perfect and Debbie, the seamstress they referred me to, was amazing as well.

They made me feel like a princess. So accommodating and kind.

My wedding dress shopping experience couldn't have been more perfect! Their wedding dress selection was superb, and I loved all the girls working in the store. The girl assigned to my appointment (Kat) made me feel right at home, and gave me plenty of time to decide which wedding dress I wanted to buy. She had a positive attitude the entire time, and had the upmost patience when I wanted to try on the same dresses more than once. My wedding party also had a great time, and I went home with my dream wedding dress that day! I will remember that experience for the rest of my life, and I wouldn't change a thing! Thank you!

Words can not explain how wonderful this boutique is! Love the family environment and the selection that they have! Not once did I feel pressured to purchase my dress! They are all about the bride and I love that!

I have been to enchanted bridal boutique multiple times. Every single time I am there I am treated so kindly. They make you and your party feel very welcomed. Sam is the most wonderful person. She was so patient with me and my indecisiveness. Best experience ever!!!❤️

The Enchanted Bridal Boutique was beyond a wonderful experience. Making the appointment via the phone was very easy and the gal that took my information was so sweet. The day of my appointment, I was very nervous, as I had never tried on wedding dresses. Katherine made me feel so at ease from the second she introduced herself. My mom and I were the only ones in the shop for the first hour and it was great. We went through the back room with all of the dresses and once Katherine knew my price point she wasn’t going to let me pull a dress that I couldn’t afford. I was there for just about two hours and tried on about 7 dresses. There was absolutely no pressure to buy a dress that day or even a dress from them at all. As this was a concern of my mom’s. The knowledge of the staff is extensive in the bridal world, they were able to answer all of my questions. At the end of my appointment I had narrowed it down to two dresses and the veil. They saved everything for me in my file so when I went back last weekend to try them on again, they were ready for me. I am so glad that I went here for my first and only dress trying on experience. The selection was very expansive, they have every style, fit, accessory that a bride could need. I look forward to when my dress comes in and I can try it on again! I would highly recommend this shop to any bride within SoCal. The personal shopping experience is something that is so very important for when buying a wedding dress.

My mom, sisters, and I visited Enchanted today, and it was a great experience! Sam was amazing and so patient with us. We were pampered and had so much fun. They made us feel so welcome! Thank you ladies!!!

Enchanted Bridal Boutique is amazing! They helped me pick out an amazing dress for my wedding. It came in the amount of time that they said and fit perfectly. The staff is amazing and would highly recommend going here to pick out your dress. They have everything from wedding dresses and dresses for the bridal party.

This shop was everything I was looking for. The experience i had here was magical. The women that work and run this shop have become life long friends, something i didn't expect. They are kind and honest, and they work so hard to find you the dress of your dreams! They have dresses I have never seen any where else, beautiful designer gowns. But by far, the best part of this shop, is the women running it. They truly made me feel special and important. Something I haven't felt anywhere else.

Such an amazing experience coming to Enchanted Bridal! Everyone was SO helpful and they went above and beyond to help me find my dress. Would recommend 100%!

I LOVED finding my dress at Enchanted Bridal! The ladies are so accommodating and helpful! I felt like I had that movie-like dress shopping experience being able to try things on and step out to show my girls! I definitely recommend this boutique! Thank you ladies for your help and kindness!!!

Love love love enchanted bridal, the girls amazing! So sweet they don't just try to sell you a dress they truly want you to find "the dress" even if that means it's not with them! But needless to say I found my dream dress there!

Went to multiple dress shops around town and became very discouraged with any dress fitting me. Felt like home coming into this boutique. They became family and wiped away many tears (good, bad, and UGLY) throughout the wedding planning process. Would definitely recommend the boutique.

Went to enchanted to find my dress and left with an experience I'll never forget! All of the ladies were so kind and my dress couldn't have been more perfect!

I wish there was an option for a minus star! AVOID THIS PLACE LIKE TGE PLAGUE! Most horrible customer service I have ever had in my life!!! I ordered my dress and belt and paid in full the same day. I gave them 8+ months to complete my order. All they did was lie to me repeatedly and make excuses. They never kept in contact with me about anything. They even screamed at my fiance and hung up on him. I only got a refund after I drove over 45 minutes to their store and demanded one! I have never received an apology. The worst customer service I have received in my life!!! They NEVER tried to correct the situation. If I had read all their reviews on Facebook (make sure to read comments too)and other sites before I walked into their store I would have never done bussiness with these people!!!! It's appalling that I am not this first they have done this too. I PRAY that I will be the last and that's why I'm leaving this review.

when i went in the nicest person was the young girl the owners had no clue what they were doing and didn't know how to measure me and argued about it and had my gma measure me after learning she sewed. I heard them talking of other brides in the back room about how they thought they were fat. They even talked about making a yelp account to rate themselves highly feeling that brides "wouldn't rate them fairly" . Than when I asked for a design number they acted shocked and started arguing about giving it to me until I mentioned I was a law student The owners even yelled at a bride saying her budget was going to make it impossible for her to get a dress anywhere even though I've priced dresses all over town and they are highly over priced compared to the others with the same or similar dresses in stock. they made me very uncomfortable and nervous about being in the shop so I left with my friends.

I purchased my Alfred Angelo wedding dress and bridesmaids dresses at Enchanted Bridal. The owners & their family were friendly and very helpful during our "try on" sessions and the ordering process. This salon has a large selection of dress designers to choose from. I would recommend this dress salon to others.