When you start to plan your wedding day you hope that you are never going to have to leave a review like this, but unfortunately here we are…
We had our first meeting with Mike, the owner, in August of 2018 to begin planning the menu for our w...edding reception. My fiancé and I were very impressed with his eagerness and excitement to create a custom menu for our day. The meeting ended with a promise from Mike that he would have a draft menu proposal and formal quote for services to us within a couple weeks, but by October we still had not heard back. I reached out to Mike only to receive many apologies and another promise to draft a menu proposal by the end of the week.
This continued until April 2019, and by now, if you are still reading this, I know what you are thinking; Why didn't you just walk away? We never questioned (and still don't) their ability to create amazing foods. We frequent the Brighton Farmers Market, so we know that their creations are unique, creative, and most importantly delicious so we were willing to give them the benefit of the doubt and stick with them. After waiting 8 months, we finally received our first menu proposal. We were very open to letting Mike decide what to make with just 2 specific requests; no chicken (due to allergies in my family), and to include at least one vegetarian entrée option. The menu we received, featured a roasted chicken and no vegetarian options.
We had another meeting to discuss the changes and again were promised a revision by the end of the week. By August, now a full year later since we had our first meeting and less than 2 months to go before our big day, we still did not have a response from him. The most frustrating part was that we did not even have a finalized quote for services yet. We were getting married in 2 months and had no idea what the most expensive part of our wedding was even going to cost us! To say we were finally getting panicked would be putting it mildly.
Ultimately we decided to end our business relationship with them as it was becoming alarmingly clear that we were better off scrambling to find a new caterer, even with only 2 months to go, rather than continuing to wait, wonder and hope that we were even going to have dinner at our wedding. We are beyond baffled by their complete lack of communication and commitment to their customers, and believe that we made the correct decision to not use Farmhouse Table to cater our wedding.