It was an easy decision to work with Jenny for our wedding. She had already gotten great reviews from all the wedding sites, and she emailed me back almost immediately after my lengthy yet slightly vague description of what we were looking for.... She gave great ideas right away, and included sample pics of the flowers she was thinking of. We were going for a Scottish wildflower theme, which Jenny was very easily able to conceptualize and come up with great ideas, especially when it came to finding great substitutes for flowers that were either not in season during our wedding or not available this side of the Atlantic. The bouquets for ceremony and the reception were INCREDIBLE, and beyond what either my or my wife envisioned for ourselves (the purple thistle bouquet & blue thistle boutonnieres were a major highlight). Many of the guests repeatedly commented on how beautiful the displays were, and at the end of the night, guests were cheerfully competing for how many centerpieces they could take home with them.
Beyond the artistic vision and knowledge of flowers, Jenny gave very reasonable prices for her pieces, and was one of the more affordable florists we could find with still the highest customer satisfaction rating. After thoroughly discussing all the pieces we wanted, she gave an estimate with a thorough description of each piece well in advance. It was very easy to change the type of flowers without affecting the price very much at all, and also very easy to change the number or type of items that we wanted. We had a Hindu ceremony with a Western reception, thus the range of flowers and arrangements required spanned quite a range, but Jenny had no problem in accommodating our requests. Even up to close to a week before the wedding, we were still able to tweak the final look of the centerpieces.
But I especially enjoyed the working style of Jenny. As we live on the east coast, but the wedding was in southern california, all of communication had to be done either through email or phone. It was never an issue, and we exchanged lots of photos, and as I said, the final product was even better than what we could have imagined. Jenny also returned emails very promptly with direct answers to questions or concerns. On the day of the wedding, she was there right on time and all the flowers were set up perfectly without having to involve anyone but the wedding coordinator. In fact, our only face-to-face meeting was a very brief "hello!" as she was setting up the reception tables, and I was running off to take more wedding photos.
In summary, definitely email or call Jenny before you decide on a on florist, because if she is available, you should definitely book her!