First off, let me give props to the band...They were AMAZING! I had some many compliments on them. They played such a wide variety of music for our multi-aged crows, and they kept the floor packed all night! They had great energy and were a ...lot of fun. If I were rating just the band here, I would give them 5 stars without a second thought. But, I have to consider the management in this review too, which lowers the rating to 4 stars. The band manager, Alan, is pretty difficult to work with, and was even downright shady in some manners. After hearing the band in person and deciding we wanted to use them for our wedding, we discussed the contract details with Alan via email. He gave us an agreeable price, outlined the breaks the band would take, told us what else the contract included (like Emcee responsibilities and iPod streaming during breaks). When the contract finally came via email a week or so later, Alan told me that he would need another $500 for Emcee services. I sent him the original email, in which he outlined that the emcee services are included, and he finally agreed that there would be no additional charge. That experience gave me an uneasy feeling about him. He kept commenting about what a "great deal" he was giving us, and I kind of felt like he was using that as license to nickel and dime us for things that he felt he could break out as "extras". (At the wedding, he apparently told my wedding coordinator that he "does not do bride and groom introductions", even though I had outlined that weeks before as one of the Emcee responsibilities we needed. I don't know what she said to him, or how, but he announced us) Weeks before the wedding, I sent him our requested song list as well as my very detailed spreadsheet of the day's schedule, which outlined things like dances, toasts and cake cuttings and also provided the exact times that those things should happen. He acknowledged the email as received, but proceeded to call me THREE MORE TIMES before the wedding (including two days before the wedding) to tell me (brashly) that I had not told him anything about the events that were to occur or the times. In our final call, I actually had to tell him to WRITE IT DOWN, because I could not keep having the same conversation with him, over and over.
Dealing with Alan was very stressful. I questioned my choice of the band, and I worried that his poor management and clear lack of organization would result in a poor event for us. However, that was DEFINITELY not the case....The band was wonderful, and I would do it all over again if I had the chance!