I had an amazing wedding reception at the Hilton Garden Inn. I would highly recommend the location as they provide various options for wedding reception packages to meet your budget. Michael, the coordinator, was extremely professional and deta...il-oriented, helping my now-husband and me to consider aspects of the event we would have otherwise overlooked. Michael went above and beyond to make sure we were happy with the look of the room, the products he recommended, and with the food. He even provided his own computer to help show our wedding slide show as we did not know we were supposed to bring our own laptop. Michael helped us create a detailed schedule of our day and stuck by it! He was great!
The staff at the Hilton Garden Inn were professional and helped make sure the requested mirrors were clean and candles were lit at the correct times. Front desk staff were also great about providing gift bags from us to our room block guests. We had positive experiences with dining at the Hilton Garden Inn for brunch after our big day as well.
One of my few complaints would be that we had to be very proactive about scheduling meetings. In-person meetings were most helpful for us in making progress with solidifying details. If you do not want to take the lead on scheduling meetings, you may be a bit stressed in this process. Michael was great, but was obviously very busy and did not respond promptly to e-mails at times. Despite this, everything worked out, but if you are a nervous bride/ groom who needs swift response times, this would be important to know. Hilton Garden Inn is busy! Additionally, Michael recommended Let's Party linens and they did a poor job (completely wrinkled linens that looked cheap and unprofessional). Their chair covers were great though. Michael personally steamed the head table linens to try to make this right, but other workers mentioned that this is an ongoing problem with Let's Party so I was disappointed in this recommendation. Finally, we booked the room under an old package name. The shift to the new packages was confusing and it was difficult to figure out what we were paying for/ what was included. Hopefully this last complaint should not be a concern for anyone booking in the future as the old packages probably don't exist anymore.
Over all, I had the best reception I could imagine at the Hilton Garden Inn. It was budget-friendly compared to other venues in the area and staff were always professional and willing to answer our questions. I would highly recommend-- just make sure you plan ahead, don't use Let's Party linens, and request clarification if packages/ menus change again!