Infinity Video & Photo

ith Tomas, I film weddings as well and was very selective with who to choose. I picked him because I felt like he was the best one I could find. After our initial conversation I was excited to have him work on our wedding When I had received my video, my wife and I were both turned off from the get go. Just a bland boring edit with no creativity. Was not what I was expecting especially with paying 5k. He used some over exposed shots (example eating a salad in the cabin) Shaky shots, out of focus shots, not the best shot composition. ( this wasn't on the whole video) And overall it looked basically like the event as it happened. Nothing wrong with that look specifically, but I just wasn't a fan of it. Not comfortable showing it to my friends and family as they would probably get bored as well. Just a difference in styles. I was hoping for something more creative. Received the raw footage, and re editing it myself If this was the end of the review, I would have given him 4 stars However, with 3 shooters with 10 hours of coverage, I only received 95 gigs. On top of that it was all labeled. Which all looks suspicious that the footage wasn't in its raw names. Every wedding I have filmed solo has had at least 300 gigs of space at the same 1920x1080 resolution. (I film weddings as well) And he only gave me 95 gigs with 3 shooters I asked him to send me a picture of the file size of the footage to see if it matches what I have, but he did not want to comply. Told me he felt offended that I would ask him that and not take him by his word, told me he would charge me for him to check the file size on all of it. Something that takes less than 10 seconds to do. (Every proficient video editor would know that, or just someone who actually knows how to use a computer) When I was trying to explain to him how to do it, because the only reason I can think of for him thinking it is a whole complicated process that is stupid simple, is him not knowing how to do it, he told me “Are you telling me how to run my business?” He then told me “what if I say no?” I told him, “then I’ll give you a very bad review” He then responded “you have to be honest about it” I am being very honest about what happened as i am writing this. I paid $5000 for this. He then said “where does it say that I have to do this in our contract?” The Raw footage was included in the $5000. And he was going to make me pay him for verifying that I have everything. Him being defensive about something so small and simple to do was only confirming my thoughts that he was hiding something Then he raised his voice at me. I then just told him, all you have to do is send me a picture of the file size, then we’ll be done. That's it. But he didn't want to do it. So he hung up saying he was going to do it. Then a few minutes later calls back and says his wife changed the name of all of the footage to hide the fact I was not given everything which confirmed my suspicions. They were trying to hide the fact that I was not given everything. He told me she deleted things to make it fit on the flash drive. And that the picture he sends me won’t match what I have. Then I asked what she deleted. He told me duplicates. I asked for those then he was talking to me like I’m stupid. Mocking me. He sounded like a villain in a bad movie. Saying “Come on Zak… Come on.” Saying those shots were not usable. Completely unprofessional way to address a client and very prideful as a so-called professional. Also this is after he got defensive saying he felt offended I would ask him for a photo of the file sizes, because I suspected him of doing exactly what he did. But I never accused him of it until he got defensive with me. Just simply asked for a screenshot that he did not want to show me But later, after the call. I remembered what was on the flash drive, only 95gb out of 120gb. There was 25 GB of free space… this was after I had told him to go ahead and delete the footage, so what is missing is missing now. That part was my fault for not verifying that. He pulled that 1 last trick on me that I fell for after seeing and calling him out on the BS prior. A few months later after I told him he was good to delete if if I really did have everything like I said, I confirmed I did not have everything, this was after he yelled at me telling me I do have everything. Photo added below of a camera that has Tomas filming a shot, and I was not given that shot... only one angle that is over exposed. This confirms/proves Tomas DID NOT give me everything. Do not believe his lies. Do not hire him. To those reading this, you will thank me. Out of all of his clients, this experience makes me wonder if he has pulled more fast ones like he tried with me on everyone else. I film wedding as well, the difference between him and me, I'm honest and will give you a full terrabyte hard drive with ALL of the footage instead of a small 90 gig flash drive. A lying rude terrible person who ruined my wedding video. If it wasn't for his attitude I would have kept quiet about the quality of the video and would have never mentioned this experience and just accepted the footage to do my own edit. I don't even know how he's in business if he talks to his customers like that. He is HORRIBLE. Tomas Chavana, you brought this review on with the way you were talking to me. This is you being held accountable for your inappropriate behavior to a client. Overall, I would not recommend Infinity, completely unprofessional and horrible customer service. As for the quality of the video, he’s good if your expectations are average.. Unfortunately for me. My expectations are not average. Especially for $5000. Here are 2 youtube videos showing how simple it is to check file sizes on Mac and Windows for free and easy. https://www.youtube.com/watch?v=0cE4I55JGh4 https://www.youtube.com/watch?v=eF2Vp4hj73Y I manage over 30 Terabytes of footage/assets as a full time video editor. I use folder size, and I asked him if he knew what that was, and he said no… then proceeded with the attitude…”Are you telling me how to run my business?” were his exact words. 4 out 5 stars for the video after I first watched it, now revising it to a 2 out of 5 after I started to do my edit which already looks a million times better than what he did. But 1 star overall for his attitude and poor customer service and trying to hide that I was not given all of the footage A lying rude terrible person who ruined my wedding video. DO NOT LET HIM RUIN YOURS DO NOT HIRE HIM!!

every corner capturing all the little things that we didn’t even realize they were capturing. We just received our video back and WOW it brought us to tears! The music, the lighting, and editing was all so perfect and captured our day perfectly! We could not have been more happy with how everything turned out.

aw interactions in the video between family and friends I wasn’t able to see live. I was a little busy being the groom. The music editing was very impressive. Getting married in the Alamo was so much fun and I have incredible memories, more so now that I have incredible videos created by Tomas. I sincerely recommend him for any event you want filmed. Thank you Tomas!!

r daughter’s wedding. His prices were very reasonable and he worked with us to make sure we had the perfect package to costumer everything from the first looks to the reception exit. We were on the fence about having a video made. I’m so glad we did and I’m so glad we trusted Tomas to do it.