Jacquie’s Gourmet Catering deserves 5 stars for food quality and 1 stars for service (the wedding day event management and pre-event management with Alisa Kinsel). Many wedding gue...sts complimented the taste of the food, and pricing is reasonable for weddings, but unfortunately, the terrible service and management outweigh these strengths! Despite overcommunication with Alisa about vegetarian and kids meals, this information was not transferred to day-of staff, and dinner was delayed at the wedding while the bride and day-of planning coordinator worked to recreate this information. Less than 30 minutes later, the young event manager carelessly moved the three-layer wedding cake without disassembling it, knocking the top layer to the ground while guests watched it smash on the floor. While mistakes happen, how it was handled was bewildering: The day-of coordinator informed the bride and groom about the accident. As she was walking away from the head table, the event coordinator ran up to the couple and said, “That lady doesn’t like me! And she was rushing me, and that’s why the cake fell!” and expounded upon his blame while he continued to discharge his feelings, never once expressing remorse for the mistake. Upon the bride’s follow-up compliant, Alisa did compensate as requested. However, at the end of it all, I regret hiring Jacquie’s Catering and the headache of working with all Jacquie’s staff!