James Cress Florist

ower/centerpiece endeavors. Not only did Rich take the time with me, but he asked me for pictures, what I wanted, and allowed me to hand pick what I wanted to see in and on the bouquets. My vendor experience before working with Rich was unexciting and I felt rushed with everything. I can truly say after leaving my appointment I felt excited and happy. It finally became fun. I would recommend working with him to anyone.

I wanted and James cress has a great reputation on Long Island so we decided to go with them. Everything went downhill from there... Between unanswered phone calls/emails and passing me off from one person to another every time I contacted them I finally found out right before my wedding that Gary hasn't worked for them in a while! NOBODY TOLD ME! the only person there who knew exactly what I wanted and nobody thought to call me and let me know he was gone or try and set up an apointment with me so that THEY would know what I wanted. What's worse is that when I finally did get an apointment with the person they tried to have fill in for him, SHE never showed up for that apointment and yet again we were passed on to someone else again. Fast forward it is now less than a month before my wedding and Im going over what they had written in my contract and it was ALL WRONG! The bouquet and bouteneer counts were off... BY 5 PEOPLE... And the drop off time and location was wrong. The even charged me different prices for the same exact bouteneers (some 10$ some 15$) for no reason. THANK GOD I double checked everything. So I make an apointment and go in and INSIST that they do another mock up of how it was supposed to look. Of course we get there and it's ALL WRONG AGAIN. I wanted things to be simple and small as to not overcrowd the tables and there were flowers everywhere! We had to cut them in half! Also we had all white hydrangeas and spray roses but the roses were all sticking out of the centerpieces and not flush (looked awful) so I told them it all had to be changed. Sure enough the day of my wedding roses sticking out all over the place from the centerpieces to the bouquets. By the time the ceremony started half of the girls bouquets had fallen apart and roses were all over the ground. Not to mention they all looked old and dirty! NOW THE WORST PART... James cress supplied us with the runner for our ceremony and dos the entire setup... We did a quick rehersal before the wedding started and the runner looked like it wasn't laying right so multiple people told them it needed to be fixed or someone was going to trip. Sure enough we are walking out of the ceremony and my mother in law trips on the rug that kept bunching up, falls flat on her face and sprains her ankle. She spent the rest of the night in a wheelchair and missed our entire wedding :( DO NOT USE JAMES CRESS!!!

t available weekend appointment so that I could specifically meet with her again but she did not show. The flowers they presented were not only wilted and crushed, they were nothing like what I wanted. Even Steven, the new designer that we were working with, agreed they were completely different. They begged me to make another appointment in two weeks as a do over and said that would give sufficient time to order the flowers. Low and behold, neither Caroline or Steven showed for this appointment either. I asked to at least see the flowers he ordered for us and that wasn't done either. Maybe they had their hay day but it is definitely not now. I would never go back!!!!

n holiday decorations and were limited on time. Ok great, so we set up an appointment for a weekend evening which was fine. I didn't hear from them in the time between our meeting and our appointment date. I know many places do confirm, but I don't think anything is wrong if someone doesn't confirm, you just assume they took care of it when you set it up, which was in person. When we arrived for our appointment on Saturday night, we walked in and were greeted by a lady. She paged Gary on their call system, and then went to find him. We waited for a few minutes and then she returned with a bouquet and let us know there was a mix up and they had no record of the appointment. The bouquet was for the inconvenience. They told us they would call us on Monday to reschedule. The store attendants didn't take any opportunity to speak to us about our wedding to make the trip even the least bit worthwhile. They had no care. The Smithtown fire department was coming by for the holiday light show and they ran outside to see the trucks and wave, instead of catering to potential customers. Now I am very understanding, and I do understand how a mistake could happen. What upset us the most is that seemingly Gary was there to take our appointment and just didn't because he wasn't prepared and/or was in the middle of something. I'm sorry, but if you mess up, you have to inconvenience yourself to make up for it. If you're in the middle of something, you interrupt it. However, reluctantly, I gave them my number to call me and reschedule. Monday came and went. No call. At this point it was clear to me that this institution was very unorganized, lacked personal accountability, and didn't value their customers. I wasn't about to enlist their service with our money to take on our wedding. They called two days later. I didn't answer. Opportunity missed on their part. Blessing in disguise I'm sure

ears, and I was always told he would be our go to for flowers on my wedding day, whenever that day was. Let's fast forward to 2015, my wedding year, I will tell you James Cress florist is amazing, but GARY CRESS, blows me away, every time. From mock up meeting - to phone calls to emails and mock up meetings again, Gary never met me without a smile and a huge hug, he made this stressful process FUN - and I looked forward to going to meet with him. His ideas are refreshing and he is so educated on events, weddings, and the island.... When it came to the day of the wedding, the flowers - WERE BREATHTAKING.. there is no other way to put it. His ideas, his visions, his execution, is simply fantastic. If you want an easy floral experience for your wedding day, go see Gary, you will NOT be dissapointed, my parents werent 30 years ago, they werent 10 years ago, and they werent in 2015.

. Brides and bridesmaids flowers were stunning. So many compliments on our centerpieces! If you want beautiful flowers go with James Cress Florists..you will not be disappointed.

. But over all they were amazing it was a Friday and it was traffic time. I would defiently use them again !

met with him 4 other times throughout the 1.5 years of planning, each time I got less confident in him. The initial sample for the center pieces was great we had a few changes but it was what I wanted, the 2nd time I came in, it was completely different, because he got mixed up. The day of the wedding the centerpieces were exactly as I wanted and so were the bridesmaid bouquets. They did mess up my bouquet, which we went over numerous times. It was supposed to be a cascading orchid bouquet with some small blush roses put in. The day of the wedding I got a cascading rose bouquet with all pinks, oranges, and blush. I was upset because I paid extra for the orchids and there wasn’t any. Someone came and tried to fix it, but it was already made, she added some orchids to it and tried to make me happy. Throughout the day the pieces she fit in fell out. We also had an arch put in where we were getting married, It was supposed to be drapery and then the top all flowers… they did do the drapery but there was just flowers on the two top corners. So there was a lot of miscommunication, which is frustrating because I am from out of town and came down for 4 meetings with them but it was still messed up. For the high price they charge, they should take better notes because thy are pricey and you are paying so much for things to go right. They did drop off the centerpieces that were left at the reception to my house, which was very nice. All and all they do good work, but there is a very big disconnect and I would use them for smaller events but not a wedding.

s. The mix was just what I had envisioned for my wedding - warm fall colors and fall flowers. They really gave me a new appreciation for flowers. Everyone was commenting on how gorgeous they were and they complemented our dresses and the venue perfectly. Thanks Gary and James Cress for your expertise and beautiful work. Highly recommended.

met with Gary who assured us that we had plenty of time to make our decisions for flowers. After discussing my vision for the wedding we set up an appointment to see a mock-up of our centerpieces. About a week before the appointment I decided to change the colors for our wedding. For some florists, this may be a problem but not for James Cress. On the fly, Gary was able to create a new centerpiece that included the new colors. We set up one final appointment to go over everything and see a mock up of our final centerpieces. On our last appointment Gary put together a centerpiece and we were able to tweak it to create the perfect centerpiece. On the day of the wedding the flowers were delivered ahead of schedule. The flowers were set up at the church before the bridal party arrived and they looked fantastic. Our throw bouquet was missing, but a quick phone call to James Cress, and the bouquet was waiting for us after we finished pictures at the Watermill. Our centerpieces looked phenomenal. The stands were a little different from the ones we had originally picked, but they still looked great (I honestly didn't even notice until they were cleaning up the reception room). I would definitely recommend James Cress to any bride. They were so easy to work with, and will work to accommodate whatever it is that you want for your wedding day.

rsonable and friendly!

the tables to compliment the décor and they did a great job!

d how classy our ballroom looked. worth every penny.

e felt that the flowers created such a beautiful atmosphere at the watermill as well as the church. All the people we spoke with leading up to the day were terrific, kind, thoughtful and thorough. The 2 men that I met who made deliveries at the Watermill and the Sheraton were also terrific and kind and patient to be sure we were happy! We almost forgot to mention how great Gary was the first day when we came with our photos for ideas and how he was able to understand our vision and bring out a sample bouquet and have it be on point. Thank you so much for everything, I know you do this every day, but for us this is a once in a lifetime moment and you helped to make it so beautiful and we are grateful! So happy to work with you! Iris

owers were and how the went so well with the wedding colors. They did a great job and were willing to meet with us as much as we felt we needed to feel confident with everything!

lower petals for my tables.

a little upset because my flower order was a little messed up, but really he lost out on money because he sent me extra flowers so i guess its really not that bad, But it initially made me mad because I had spoken to him 3 days in person before the wedding. Other then that the flowers were beautiful and my wedding was beautiful and the florist didnt ruin anything

The first word that comes to mind about my bouquet is HEAVY! I could barely hold it with one hand! My matron of honor thought hers was heavy, but mine was even bigger. It was certainly pretty, but it didn't have the overall look that I was going for. I indicated on several occasions that I wanted a wild, loose bouquet, with stems exposed. However, I ended up with a tightly packed cluster, entirely wrapped. The colors were mostly right, but I ended up with some flowers in the bouquet that I didn't want. Primarily, the bouquet was just a burden to carry. It was ridiculous. The cake topper was beautiful, as well as the boutonnieres, but the bouquets were way way way over the top. I met with/spoke with at least 3 different people throughout the planning stages, and feel that I would have been more satisfied with the result, had only one or two (at most) people been involved. I think they can do a better job of listening to the bride, and accommodating her, rather than assuming, suggesting, and talking over her. At the end of the day, I was satisfied, but not impressed. I probably could have saved a good chunk of money by insisting on a smaller bouquet for less $. I was also surprised by the $100 delivery and setup charge, despite the venue and the vendor being only 3 miles apart. The only setup included flowers on the dais table and cake. I wish I had shopped around a bit more.

emailed Monet with changes or additions to my order and she was extremely helpful!!!!! I highly recommend them!!! My flowers and centerpieces were beautiful!!!!!!

ink gerber daisy bouquets and I just loved them! He saw my vision and just produced beautiful bouqets. On the day of the wedding the flowers held up great. All the boutineres and coursages, aside from our bouquets, still looked great at the end of the evening. He also managed to match the colors of the flowers so perfectly to my bridesmaid dresses. All in all I felt like they offered great flowers, they gave me exactly what I wanted, and their prices seemed right on.

ges. Needless to say, the day of my wedding I was BLOWN away by my beautiful flowers and such an amazing price! Extremely happy customer!!!

cending when we made it clear flowers were not the #1 thing on our most important things list. Everything turned out beautifully though, and I would use them again.

ements for the altar; my bouquet ended up being disppointingly small (almost same size as bridesmaids), but gorgeous, as well as the center pieces for the venue. My cakce was totally bare... They missed a few of the items that were supposed to be done for that day, and now that we're asking for our money back, we've gotten excuses and nothing else. It was nerve racking to see that things were missing and it was too late to do something about it... I don't recommend them.

as FAR beyond my dreams. The bouquets were stunning, and lasted all day/night, the boutteniers look wonderful and uniform. I even brought the team little crystals I wanted added to the bouquets and they did so wonderfully. The cake table had flower petals & looked great, the seating card table was gorgeous and even the couples table was so perfectly decorated. James Cress has done many weddings at the Watermill and they know the insides and out which is very helpful in the planning process. The bouquets deliveries were early/on time and even they helped decorate the cocktail hour as well and it looked great. We are so happy with the outcome from James Cress, we knew they were good, but they are really really really good.

bought for the centerpieces and they didn't charge extra for the labor, just for the flowers.they were so accomodating and helpful and I would definately recomend them to any bride!

me out stunning.. The staff is the best you can ask for especially for such major event in anyones life.. In all if you need a excellent, reliable, courteous florist james cress is the one for you

Everything was delivered on time and was reasonably priced. Some of the staff was more responsive than others, but it didn't detract. I would definitely recommend them for your wedding!

first meeting with them they said my flower of choice could not be dyed the color i wanted. which was a lie! I had to ask someone else in the flower business if they could and of course it was able to. If it couldn't be dyed they could have sprayed it to the color either way. Then i ordered flower girl baskets that were silk layered from James cress. They called me the day before my wedding and asked what i was doing with the flowers for the flower girls!!! WHAT?.. They said oh, it doesn't show on your receipt that its paid for. so i brought mine and showed them it was! 6 flowers each did not cost $80 :) Lastly, my flowers were ordered the wrong color! Again i had to fly in there and have her re order! thankfully they came in right and i was completely happy when they came! :)

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ointed out in her books. James Cress then provided the most beautiful arrangements I have ever seen. I love looking at pictures of my bouquet and the centerpieces. Everything worked flawlessly with James Cress and with Liz at the helm. I would recommend James Cress to every single person who wants flowers. This is a vendor where you can go and simply know that everything will turn out perfectly without putting much effort into it on your part. They work so hard and know what they are doing.;There is absolutely nothing bad I can say about James Cress.