My husband & I hired Mark, the owner of Jonny B's (or at least we thought we did). It was a wonderful experience with him from the start. He was pleasant, friendly & quick to respond. Everything was great, up until the big day. Our DJ for our w...edding was, Tev. He was nothing short of a dumpster fire, not qualified to DJ a high school dance. He showed up to our wedding, didn't introduce himself, just set up equipment. Our officiant asked for a Lapel, he couldn't get it to work and told her "this is the kind of wedding that doesn't need a microphone." We ended up saying our vows with a hand held in our faces. Not as romantic as we had hoped for, but we could look past it.
We purchased The Magic Mirror w/ our package. Tev started setting up for the reception, our mirror was no where to be found. A family member asked and he said he "didn't know anything about it & was subcontracted through the company" & continued to play music. After photos, we had the grand entrance, Tev didn't follow the requested songs so he didn't know what song to play as we waited 5 mins for a guest to tell him. My husband & I then asked Tev about the mirror, interrupting our reception & taking time away time from our guests. Tev told him that "he was yelling at the wrong guy." I called Mark who said someone else was bringing it & that person had gotten a flat tire on the way w/ no ETA on when they would arrive. At this point, we gave up on the mirror & asked Tev, (who became extremely rude, practically ignoring us anytime we tried to speak with him- he had his headphones laying over his ear and made us feel like we were a nuisance to him) to announce that dinner was ready. When he ignored my husband's request, my husband & MIL yelled over the music to make the announcement themselves. Tev refused to make any announcement until a song was done playing (wouldn't turn down the music to speak over it). I had to remind him to do the first dance, the garter toss, the cake cutting, toast, etc. I hired a DJ so I wouldn't have to make these announcements myself. I could have brought my Alexa to play music & saved money.
In addition to the above, during any important song, Tev would start to play the song prior to us being on the dance floor. My husband and I missed about 10-15 secs of our first dance as a result. During the father/daughter song, Tev replayed the first dance song my husband and I had just danced to minutes before. I stopped the dance with my dad leaving him in the middle of the dance floor to walk over to Tev and let him know he was playing the wrong song. He told me I was wrong. I asked him to pull up my packet with our requested songs and he told me "my bad. I'll play the correct song." It was not only extremely embarrassing for me to leave the dance with my dad in front of all of our guests watching and taking photos/videos but rude to myself and my dad to have to interrupt OUR moment to correct HIS mistake, once again. Our wedding felt awkward with Tev from this point forward, and our guests could also sense the tension.
I did receive an email from Mark apologizing for the mirror & microphone (along with a partial refund). I replied explaining our issues with our service were more than just the mirror & microphone. I wasn't going to write a negative review but after no response from him after a month, I decided to spare others the same troubles we went through. So save yourselves the time and money and take your business elsewhere.